Hilton Rose Hall an All-Inclusive Resort

4.5 star property
Luxury resort on the beach, with 2 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Rose Hall an All-Inclusive Resort

Aerial view
6 restaurants, breakfast, lunch, dinner served; Italian cuisine
Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
6 restaurants, breakfast, lunch, dinner served; Italian cuisine
Suite, Oceanfront (Prime Minister) | Balcony view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • On private beach
  • All-inclusive
  • Parking included
The price is NZ$773
includes taxes & fees
23 Jan - 24 Jan

Explore the area

Map
Rose Hall, Montego Bay, Saint James, 33126
  • Cinnamon Hill Golf Course
    ‪6 min walk‬
  • The Shoppes at Rose Hall
    ‪13 min walk‬
  • Montego Bay Convention Centre
    ‪14 min walk‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪17 min drive‬

Room options

Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Partial Ocean View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 34 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Royal Suite, 1 King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 103 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Oceanfront

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Mountain View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Resort View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 34 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Ocean View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Partial Ocean View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Mountain View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Resort View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 34 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Suite, Oceanfront (Prime Minister)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 206 sq m
  • Ocean view
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

Room, 2 Queen Beds, Oceanfront (Ocean Front Walk out)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Ocean Front Walk out)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Free minibar items
LCD TV
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Montego Bay

A luxury stay in Montego Bay awaits you at Hilton Rose Hall an All-Inclusive Resort . Within a 5-minute stroll you'll find Jamaica Beaches and Montego Bay Convention Centre within a 15-minute walk. Highlights at this beachfront resort include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Radiant Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The buffet restaurant, Fresh, is open for breakfast, lunch and dinner. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find cabanas, and enjoy the 4 outdoor tennis courts and free water park. 14647 square feet (1361 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include a nightclub, free Wi-Fi in public areas and a 24-hour gym. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Montego Bay resort, you'll be 1.2 km (0.7 mi) from Rose Hall Great House and 3.3 km (2 mi) from Half Moon Golf Course.

What's nearby

  • Cinnamon Hill Golf Course - 6 min walk
  • Montego Bay Convention Centre - 14 min walk
  • Rose Hall Great House - 14 min walk
  • White Witch of Rose Hall Golf Course - 3 min drive
  • Half Moon Golf Course - 4 min drive

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 21 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬4 min drive
  • ‪Lobby Bar - ‬6 min drive
  • ‪Choicez - ‬3 min drive
  • ‪Starcafé - ‬7 min drive
  • ‪Waves Restaurant - ‬4 min drive

About this property

Hilton Rose Hall an All-Inclusive Resort

Luxury resort on the beach, with 2 outdoor pools
Some rates at Hilton Rose Hall an All-Inclusive Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Hilton Rose Hall an All-Inclusive Resort , you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free. A complete renovation of Hilton Rose Hall an All-Inclusive Resort was completed in June 2021.

Smoking is allowed in designated areas at this 4.5-star Montego Bay resort.

  • 495 guestrooms or units
  • 7 levels
  • 2 buildings
  • 6 dining venues
  • 2 bars or lounges
  • 14647 sq ft of conference space
  • 1361 sq. m of conference space
  • Built in 1974
  • Nightclub
  • Karaoke
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hilton Rose Hall an All-Inclusive Resort offers 495 accommodations with free minibar items and a safe. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. 48-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Montego Bay resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Radiant Spa has 9 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Fresh
  • Mangoes
  • Moonstone
  • Rum Factory
  • Seaside Bar and Grille

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Farming classes
  • Fitness classes
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Golf
  • Karaoke
  • Kayaking
  • Lazy river
  • Nightclub
  • Parasailing
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sailing
  • Shopping
  • Snorkelling
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (14,647 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Children 5 and younger are included when sharing a bed with parents and using existing bedding; the number of children who are included is based on room occupancy limits. Additional fees of USD 75 per child, per night apply to children 6-14 years old and are collected at the property.
Guests must indicate the correct ages of all included children at the time of booking. Fees may apply if the ages of guests checking in vary from the ages indicated at booking.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 2 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per person (return)
  • Airport shuttle fee per child: USD 10 (return), (from 6 to 14 years old)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hilton Rose Hall All Inclusive
Hilton Rose Hall Resort All Inclusive
Rose Hall All Inclusive
Hilton Resort All Inclusive
Hilton Rose Hall
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Hilton Rose Hall Resort
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Hilton Rose Hall All Inclusive
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Hilton Rose Hall Resort Spa All Inclusive
Hilton Rose Hall Resort Spa
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Hilton Rose Hall All Inclusive

Frequently asked questions

What is the cancellation policy at Hilton Rose Hall an All-Inclusive Resort ?

Hilton Rose Hall an All-Inclusive Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Rose Hall an All-Inclusive Resort ?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Hilton Rose Hall an All-Inclusive Resort on 23 Jan 2025 start from NZ$772.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Rose Hall an All-Inclusive Resort ?

Yep, Hilton Rose Hall an All-Inclusive Resort has a free self car park.

Are there any beaches close to Hilton Rose Hall an All-Inclusive Resort ?

Yep, Hilton Rose Hall an All-Inclusive Resort is a short 1-minute walk from Jamaica Beaches. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Hilton Rose Hall an All-Inclusive Resort ?

Yep, Radiant Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Hilton Rose Hall an All-Inclusive Resort have a pool?

Yep, and guests recommend it! Hilton Rose Hall an All-Inclusive Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Hilton Rose Hall an All-Inclusive Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hilton Rose Hall an All-Inclusive Resort ?

Hilton Rose Hall an All-Inclusive Resort features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes Hilton Rose Hall an All-Inclusive Resort a romantic place to stay?

Couples spa treatments and a private beach, as well as memory foam beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Hilton Rose Hall an All-Inclusive Resort .

Is Hilton Rose Hall an All-Inclusive Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Rose Hall an All-Inclusive Resort is a hit with families.

Is there a free airport shuttle available at Hilton Rose Hall an All-Inclusive Resort ?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hilton Rose Hall an All-Inclusive Resort ?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Rose Hall an All-Inclusive Resort ?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Hilton Rose Hall an All-Inclusive Resort ?

No, only service animals are allowed.

Is there a golf course on site at Hilton Rose Hall an All-Inclusive Resort ?

There is a golf course next to Hilton Rose Hall an All-Inclusive Resort .

Hilton Rose Hall an All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1086 out of 1989 reviews" "
Rating 8 - Good. 494 out of 1989 reviews" "
Rating 6 - Okay. 238 out of 1989 reviews" "
Rating 4 - Poor. 84 out of 1989 reviews" "
Rating 2 - Terrible. 87 out of 1989 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

hend

Liked: Cleanliness, staff & service
The property needs remodeling, also , they need to do a better job cleaning. The room corners and the bathroom are not as clean as I expected them to be.
Stayed 6 nights in Oct 2024

8/10 Good

CHRISTINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked- food options were good and the omelette station was outstanding. Fruit station was great. Room service was great. Food arrived hot Dislikes-staff allowed guests to stretch out on the lobby furniture and take naps like they were home in their personal space. It looked bad 2 days in a row. Keep order and do not be afraid to respectfully correct guest behavior.
Stayed 4 nights in Oct 2024

10/10 Excellent

adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for our honeymoon rent a cabana its worth it
Stayed 5 nights in Oct 2024

10/10 Excellent

LIZETTE, Carteret

Stayed 5 nights in Jun 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly & helpful. The rooms were clean and maid service prompt. There were variety of choices at the buffet and the food was very good.
Stayed 2 nights in Oct 2024

6/10 Okay

Wilmer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Ramona, Bristol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very limited access.
Stayed 3 nights in Sep 2024

8/10 Good

Nicole R

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to airport. All inclusive so don’t have to worry about much. Check-in process wasn’t too bad but could have been better if more than one person was available at the desk. It took a long time for anyone to answer the phone at guest services. It rang for 5 minutes before someone picked up. That was frustrating but eventually I was able to speak with someone. Food was pretty good. The massage at the spa was incredible. I booked my own excursions but if needed they have a tours desk for assistance. I hope they get the glitch fixed in the system that allows the guests to make reservations for lunch and dinner. It kept saying that I had reached my limit for making reservations for the day when I hadn’t made any at all. It also seemed like the reservations were booked fairly fast. Our only option was the buffet but it was good. The staff was friendly and welcoming so despite a few hiccups it was a great stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Caitlin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice and the vibes were great! Entertainment was enjoyable along with the peaceful beach. Me and my hubby enjoyed our time.
Stayed 2 nights in Oct 2024

10/10 Excellent

Thubelihle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We traveled from Canada for my 40th. It was a beautiful place.... overall we enjoyed. On the bad side those playa collection people wasted our time as we had other things to do and seems to be putting pressure on you to apply. The hotel was ok
Stayed 4 nights in Oct 2024

6/10 Okay

Zahra

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We just got back from the Hilton Rose Hall yesterday. The service was good most times, food was decent, jerk hut and beef patties were the best options but both are hot commodities and you need do wait a little while for it. The rooms and bathrooms are very outdated. Although we asked for an upgrade several months in advance for our wedding anniversary we still received a resort view that overlooks a lower roof that looks broken and construction workers were usually on. Not their fault but it certainly wasn’t a pleasing view. Making dinner reservations were difficult via the QR code and the people who can assist to make them in-person were almost never at their desk. We were were persuaded to join a 1 hour playa club presentation which was fine at first until they got a little pushy and although kept promising it would just take 1 hour it certainly was 2 hours because of an initial 45 min intro that they failed to disclose and felt like a waste of time. They should’ve been more upfront about this since we had our 2 year old with us. And, on the final day we were told a bell hop would come up to assist with our luggage and 30 min later no one showed up and they stopped picking up. All in all it was a good time and we made the best of it but we’ve stayed at better and likely would not return unless they revamp the entire hotel. The youngins who are entertaining have talent!
Stayed 5 nights in Oct 2024

8/10 Good

Tracee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in Oct 2024

8/10 Good

Ahiela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Just got back from our 4-night vacation. Overall, it was great. We travelled with our 2-year-old and felt safe and comfortable the entire time. There was a lot to do, see and eat!! The amenities (I.e pool, lazy river, etc.), activities/entertainment and food were amazing and definitely deserve a 5-star review. Unfortunately the rooms (and bathrooms) are dated and could really use a modern upgrade to meet the Hilton name. Kind of felt like we were back in the 90s/00s.
Stayed 4 nights in Oct 2024

10/10 Excellent

TIANYUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Oct 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Just a beautiful property. Would definitely go again and my date and I really enjoyed ourselves.
Stayed 3 nights in Oct 2024

10/10 Excellent

Micahel Lane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints at all
Stayed 3 nights in Oct 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely enjoyed my stay at this hotel and the food was wonderful .
Stayed 1 night in Oct 2024

6/10 Okay

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I did not like that I was denied water bottles every day of our stay and practically every worker was rude and not helpful only 3 workers made our stay very pleasant
Stayed 5 nights in Oct 2024

10/10 Excellent

Tannya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort
Stayed 5 nights in Aug 2024

10/10 Excellent

Andrea

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Food was excellent! They actually served Jamaican food that taste like Jamaican food and I didn’t need to find any local eateries to actual feel like I was in Jamaica. Drinks actually taste like they had alcohol in them. Resort was family friendly. My 10 year old interacted with several children that were also staying at the resort.Staff was friendly. I would definitely recommend
Stayed 4 nights in Oct 2024

10/10 Excellent

Graham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
value for money
Stayed 2 nights in Aug 2024

10/10 Excellent

Dashaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was beautiful. The staff beautiful friendly and welcoming. Only thing i didn't like was the check in time 4p. Our flight landed and we arrived at 1030a and we had to use the facilities until our check in time. Being i had a small child with me i wish we could've had an accommodation. But overall we loved it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Peggy Pui Kei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach, lively pool and waterpark, great food and staff.
Stayed 7 nights in Oct 2024

6/10 Okay

Krystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an okay property I enjoyed my time
Stayed 4 nights in Oct 2024

10/10 Excellent

Bonnitto

Stayed 1 night in Sep 2024