Hotel Riu Palace Jamaica - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with 3 outdoor pools

Photo gallery for Hotel Riu Palace Jamaica - Adults Only - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Aerial view
Aerial view
1 bedroom, free minibar, in-room safe, blackout curtains
3 outdoor pools, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Mahoe Bay - Ironshore P O, Montego Bay, Saint James
  • Whitter Village
    ‪3 min walk‬
  • Blue Diamond Shopping Centre
    ‪3 min walk‬
  • Doctor's Cave Beach
    ‪10 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪12 min drive‬

Room options

Junior Suite, Courtyard View (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (Elite Club, E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Courtyard View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Elite Club | C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Blackout curtains
Ceiling fan
Separate bedroom
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club | C)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Separate bedroom
Ceiling fan
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

Suite Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Room Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

About the area

Montego Bay

A luxury stay in Montego Bay awaits you at Hotel Riu Palace Jamaica - Adults Only - All Inclusive. Within steps you'll find Jamaica Beaches and Whitter Village within a short 5-minute stroll. Highlights at this all-inclusive property include 5 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at Renova Spa can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the sauna. The buffet restaurant, Montego Bay, is open for breakfast, lunch and dinner. With 4 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site nightclub and gym. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a hot tub. Free buffet breakfast is available daily between 7 AM and 10:30 AM. .Attractions within a 10-minute drive of this 4.5-property class Montego Bay property include Montego Bay Marine Park and Rose Hall Great House.

What's nearby

  • Whitter Village - 3 min walk - 0.3 km
  • Blue Diamond Shopping Centre - 3 min walk - 0.3 km
  • SuperClubs Ironshore Golf and Country Club - 3 min drive - 2.6 km
  • Rose Hall Great House - 9 min drive - 7.9 km
  • Doctor's Cave Beach - 10 min drive - 6.2 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 12 min drive

Restaurants

  • ‪Ackee - ‬3 min walk
  • ‪Rose Hall Restaurant - ‬2 min walk
  • ‪Steak House At Riu Reggae - ‬3 min walk
  • ‪KFC - ‬6 min walk
  • ‪The Jerk Hut - ‬3 min drive

About this property

Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Hotel Riu Palace Jamaica - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and Access to hot tub. There are 5 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include meeting rooms and limo/town car service. Event space at this property measures 1916 square feet (178 square metres) and includes conference space. A nightclub, a sauna, and spa services are also featured at the luxury Hotel Riu Palace Jamaica - Adults Only - All Inclusive. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 4.5-star Montego Bay property.

  • 288 guestrooms or units
  • 4 levels
  • 2 buildings
  • 5 dining venues
  • 2 swim-up bars
  • 4 bars or lounges
  • Conference rooms
  • 1916 sq ft of conference space
  • 178 sq. m of conference space
  • Built in 2013
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers 288 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, German, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 2 swim-up bars
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Krystal
  • LAcquedotto
  • Montego Bay
  • Seaside
  • Zen

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • TV in common areas
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,916 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jamaica Palace
Jamaica RIU
Jamaica RIU Palace
Palace Jamaica
RIU Jamaica
RIU Jamaica All Inclusive
RIU Jamaica Palace
RIU Palace
RIU Palace Jamaica
Riu Jamaica Inclusive Adults
Riu Palace Jamaica All Inclusive Adults Montego Bay
Riu Palace Jamaica All Inclusive Adults
Riu Palace Jamaica Adults Montego Bay
Riu Palace Jamaica Adults
Riu Palace Jamaica All Inclusive Adults Only
Riu Jamaica Inclusive Montego
Riu Palace Jamaica All Inclusive Adults Only
Riu Palace Jamaica Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Yep, Hotel Riu Palace Jamaica - Adults Only - All Inclusive is on Jamaica Beaches, which travelers give top marks. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Yep, Renova Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Hotel Riu Palace Jamaica - Adults Only - All Inclusive have a pool?

Yep, and guests love it! Hotel Riu Palace Jamaica - Adults Only - All Inclusive has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Hotel Riu Palace Jamaica - Adults Only - All Inclusive features 3 outdoor pools, a full-service spa and a nightclub. All guestrooms come with Private jetted baths, 24-hour room service and free minibar items.

What makes Hotel Riu Palace Jamaica - Adults Only - All Inclusive a romantic place to stay?

1 hot tub and 24-hour room service, as well as Jetted bath and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Riu Palace Jamaica - Adults Only - All Inclusive.

Is Hotel Riu Palace Jamaica - Adults Only - All Inclusive family-friendly?

No, Hotel Riu Palace Jamaica - Adults Only - All Inclusive is an adults-only property.

Are there hot tubs in the rooms at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

No, but there are Jetted bath in the guestrooms.

Does Hotel Riu Palace Jamaica - Adults Only - All Inclusive serve breakfast?

Sure does, complimentary buffet breakfast is available daily between 7 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

No, Hotel Riu Palace Jamaica - Adults Only - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Riu Palace Jamaica - Adults Only - All Inclusive?

No, pets and service animals are not allowed.

Hotel Riu Palace Jamaica - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1063 out of 1667 reviews
Rating 8 - Good. 357 out of 1667 reviews
Rating 6 - Okay. 138 out of 1667 reviews
Rating 4 - Poor. 62 out of 1667 reviews
Rating 2 - Terrible. 47 out of 1667 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JEFF, Clermont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good food and drinks and friendly staff.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire RIU Jamaica Palace staff are amazing! Everyone was friendly and helpful and went out of their way to make our stay enjoyable. The room was very comfortable and the food selections are also excellent!
Stayed 4 nights in Dec 2024

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks peace and blessings!
Stayed 5 nights in Dec 2024

8/10 Good

Aalayia J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our overall stay at this property and would stay here again!
Stayed 6 nights in Dec 2024

10/10 Excellent

Michael

The staff at the hotel was exceptional
Stayed 7 nights in Dec 2024

6/10 Okay

Felicia

Travelled with partner
Liked: Cleanliness
Food could be better my hot tub in my room was broken and the room door wouldn’t close correctly had a huge gap in the door
Stayed 5 nights in Dec 2024

10/10 Excellent

Kettelie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only some of your guests was very disturbing on the second floor for 3 nights in a row to much noise at one o ‘clock in the morning
Stayed 6 nights in Dec 2024

6/10 Okay

Jill

Liked: Staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Akia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that everything was at the resort and if you wanted to go off the resort transportation was provided it felt safe. Great time I will definitely go again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Blackwell

Stayed 4 nights in Dec 2024

8/10 Good

Vincenzina

Travelled with partner
Liked: Cleanliness, staff & service
Very nice facility.
Stayed 5 nights in Dec 2024

10/10 Excellent

Peterson

Stayed 3 nights in Nov 2024

2/10 Terrible

Larry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not disappointed with the hotel. I’m disappointed with Expedia. I’ve spoken to several representatives about a delayed flight, and one of them changed my flight and offered to change my hotel to match my new flight. However, Expedia couldn’t accommodate me despite their previous assurances. This mistake has resulted in significant financial losses for me. When I requested a refund, they claimed that the hotel manager didn’t approve it, even though they had previously stated that they would. This unfortunate incident occurred around the holidays and my wife’s birthday, which adds to my disappointment. Consequently, I will not be booking with Expedia again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shemar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing
Stayed 6 nights in Dec 2024

10/10 Excellent

Jayland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing!!! The bad reviews are coming from Stuck up old people. If you not trying to party RIU not for you go to the west side of the island. Staff was beyond amazing and the food was great. Thank you Riu palace for your hospitality. I will bed definitely be back
Stayed 4 nights in Dec 2024

8/10 Good

LaShonda Rena

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is ok. My room was a ocean view nice but smell like mildew I look at the vents it had mold on it. Over all the stay was ok.
Stayed 5 nights in Dec 2024

10/10 Excellent

Yolanda

Stayed 4 nights in Sep 2024

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone that works there is so lovely , the place was nice the food was great
Stayed 5 nights in Dec 2024

10/10 Excellent

Azzam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can be noisy at night, no clear entertainment programs announcement.
Stayed 7 nights in Dec 2024

10/10 Excellent

Jose

Travelled with partner
Wondeful
Stayed 3 nights in Dec 2024

10/10 Excellent

Nurul

Liked: Cleanliness
Restaurants are not available shoowing close
Stayed 4 nights in Dec 2024

4/10 Poor

Karen

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is one of the more expensive resorts and I felt like the way they do the dining options are ridiculous . I was not. It told at check in that i had to hurry and book if I wanted to dine at restaurants I paid for. I wasn’t there for 6 hours and every restaurant was booked for the next 4 days. I went for an experience and did not expect to eat at a buffet the entire stay. I will definitely not book my clients here in the future,
Stayed 4 nights in Dec 2024

8/10 Good

Tara, Baltimore

Stayed 5 nights in Nov 2024

8/10 Good

Gessica

Liked: Cleanliness, staff & service, property conditions & facilities
The beacy
Stayed 4 nights in Dec 2024