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The Chen Melbourne - Art Series

4.5 star property
Luxury Melbourne hotel in Box Hill with a fitness centre

Photo gallery for The Chen Melbourne - Art Series

Rooftop terrace
Lobby
Exterior
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pool
  • Bar
  • 24/7 front desk
  • Gym
  • Housekeeping
The current price is NZ$192
includes taxes & fees
17 Feb - 18 Feb

Explore the area

Map
850 Whitehouse Rd, Box Hill, VIC, 3128
  • Box Hill Central
    ‪2 min walk‬
  • Box Hill Hospital
    ‪9 min walk‬
  • Doncaster Shopping Centre
    ‪4 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪40 min drive‬

Room options

View all photos for Chen Queen

Minibar, in-room safe, desk, blackout curtains

Chen Queen

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Designer toiletries
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chen King, Balcony

Minibar, in-room safe, desk, blackout curtains

Chen King, Balcony

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Designer toiletries
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Queen Beds (Chen)

Minibar, in-room safe, desk, blackout curtains

Twin Room, 2 Queen Beds (Chen)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Designer toiletries
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chen Deluxe King, Balcony

Minibar, in-room safe, desk, blackout curtains

Chen Deluxe King, Balcony

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Designer toiletries
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Chen Deluxe King

Minibar, in-room safe, desk, blackout curtains

Chen Deluxe King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
TV
Blackout curtains
Designer toiletries
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Melbourne

A luxury stay in Melbourne awaits you at The Chen Melbourne - Art Series. You'll be 0.7 km (0.4 mi) from Box Hill Hospital and 4 km (2.5 mi) from Doncaster Shopping Centre. Highlights at this Art Deco hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Zero Moda, is open for breakfast, brunch, lunch and dinner. Enjoy the gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas and a snack bar/deli. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4.5-property class Box Hill hotel include Deakin University and Swinburne University of Technology.

What's nearby

  • Box Hill Hospital - 9 min walk
  • Doncaster Shopping Centre - 4 min drive
  • Deakin University - 6 min drive
  • Swinburne University of Technology - 9 min drive
  • Melbourne Cricket Ground - 15 min drive

Getting around

  • Box Hill Station - 6 min walk
  • Flinders Street Station - 27 min drive
  • Melbourne Airport (MEL) - 40 min drive

Restaurants

  • ‪The Penny Drop - ‬5 min walk
  • ‪Fountains Restaurant - ‬6 min walk
  • ‪Zero Mode - ‬1 min walk
  • ‪Maru - ‬11 min walk
  • ‪Indochine Vietnamese Restaurant - ‬11 min walk

About this property

The Chen Melbourne - Art Series

Luxury Melbourne hotel in Box Hill with a fitness centre
The Chen Melbourne - Art Series offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury The Chen Melbourne - Art Series. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Melbourne hotel is smoke free.

  • 100 guestrooms or units
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Chen Melbourne - Art Series offers 100 accommodations with minibars and a safe. This Melbourne hotel provides complimentary wireless Internet access.

Bathrooms include a shower, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 20 per day)
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Golden Lilly
  • Zero Moda

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • 49-inch TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges AUD 1.1 for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60 per night
  • Credit card charges are subject to a surcharge of AUD 1.1

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Art Series Chen Hotel Box Hill
Art Series Chen Hotel
Art Series Chen Box Hill
Art Series Chen
Art Series The Chen
The Chen Melbourne Art Series
The Chen Melbourne - Art Series Hotel
The Chen Melbourne - Art Series Box Hill
The Chen Melbourne - Art Series Hotel Box Hill

Frequently asked questions

What is the cancellation policy at The Chen Melbourne - Art Series?

The Chen Melbourne - Art Series offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Chen Melbourne - Art Series?

As of 4 Feb 2025, prices found for a 1-night stay for 2 adults at The Chen Melbourne - Art Series on 17 Feb 2025 start from NZ$191.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Chen Melbourne - Art Series?

Yep, The Chen Melbourne - Art Series has a self car park for AUD 20 per day. Onsite parking is limited.

Are there any beaches close to The Chen Melbourne - Art Series?

The closest beach to The Chen Melbourne - Art Series is St Kilda Beach (13.8 km).

Does The Chen Melbourne - Art Series have a pool?

The Chen Melbourne - Art Series has a pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 11:00 PM.

Is The Chen Melbourne - Art Series family-friendly?

You bet! With amenities such as children's meals and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Chen Melbourne - Art Series is a hit with families.

Is there a free airport shuttle available at The Chen Melbourne - Art Series?

No, The Chen Melbourne - Art Series does not offer an airport shuttle service.

Is there a bar or restaurant at The Chen Melbourne - Art Series?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at The Chen Melbourne - Art Series?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at The Chen Melbourne - Art Series?

No, pets are not allowed.

The Chen Melbourne - Art Series Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 406 out of 655 reviews
Rating 8 - Good. 180 out of 655 reviews
Rating 6 - Okay. 40 out of 655 reviews
Rating 4 - Poor. 16 out of 655 reviews
Rating 2 - Terrible. 13 out of 655 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Hyangmae

Liked: Staff & service
Disliked: Cleanliness
Bit dirty and no water at the room
Stayed 6 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

Pru

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean facility
Stayed 1 night in Oct 2024

10/10 Excellent

Sai

Stayed 2 nights in Sep 2024

10/10 Excellent

shinae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

WEI-LIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and i really enjoyed our stay. We travelled a lot recently because of my daughter's sportst competitions. The Chen was the best within the hotels we staye in recently. We especially enjoyed the shower at the Chen. Also, we loved the convenient environment where diverse food choices are available. We will be back soon.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ed

Stayed 1 night in Aug 2024

10/10 Excellent

Rajitha

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Aug 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great property but restaurant was closed the whole time we were there. So - no coffee, no drinks, no meals etc
Stayed 1 night in Aug 2024

2/10 Terrible

James

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the accommodation and was told out booking was not on their systems and that there was not rooms available - even through rooms were still available online. Staff can only be described as rude . Accommodating and helpful clearly arent a part of the the companies client/customer services 👍
Stayed 2 nights in Aug 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful,especially the beautiful lady at the front desk…I wish her well with her new baby
Stayed 2 nights in Aug 2024

10/10 Excellent

shinae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Stayed 1 night in Aug 2024

10/10 Excellent

Shadreck

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Stayed 4 nights in Jul 2024

10/10 Excellent

johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2024

4/10 Poor

Yik Ka

Disliked: Cleanliness, property conditions & facilities
Easy to get around. Not clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bowen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad, room is pretty large and quiet
Stayed 3 nights in Jun 2024

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Clean, comfortable and convenient. Staff were efficient and attentive.
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are exceptional
Stayed 3 nights in Jun 2024

6/10 Okay

Lili

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Glenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff amazingly helpful knowledgeable and friendly
Stayed 3 nights in May 2024

10/10 Excellent

Maksud

Liked: Cleanliness, property conditions & facilities
Great cozy place to stay. Definitely recommended
Stayed 1 night in May 2024

10/10 Excellent

jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, bed and towels etc. Only issue was that there was no kettle for my cup of tea. The coffee maker was messy and water not hot enough for tea. If there was a small microwave, I could have heated it. Good to have the fridge and milk supplied.
Stayed 1 night in May 2024