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Live Aqua Monterrey

5.0 star property
Luxury hotel connected to a shopping centre in San Pedro Garza García with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Live Aqua Monterrey

Reception
Lobby
Egyptian cotton sheets, premium bedding, down duvets, minibar
Suite, 1 King Bed (Master)
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Spa
    Spa

Explore the area

Map
Av. Lazaro Cardenas 2424-A, Valle Oriente, San Pedro Garza García, NL, 66260
  • Metropolitan Center
    3 min walk
  • Fashion Drive
    3 min walk
  • Showcenter Complex
    4 min walk
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    39 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 44 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed, Mountain View

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, 1 King Bed (Master)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
  • 88 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Mountain View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room, 2 Double Beds, Mountain View

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Safi Royal Luxury Metropolitan

Pool
Hot tub
Spa
Kids pool
4.4 out of 5, Excellent, (1237)
The price is NZ$315
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Safi Royal Luxury Metropolitan

About the area

San Pedro Garza García

You'll be connected to a shopping centre at Live Aqua Monterrey, and within a short 5-minute stroll of Fashion Drive and Showcenter Complex. Highlights at this luxury hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at FEEL URBAN SPA can include deep-tissue massages, body scrubs and facials along with aromatherapy and hydrotherapy. The fine-dining restaurant, AZUR, serves Mediterranean cuisine and is open for lunch and dinner. NYTE is the hotel's own rooftop bar, serving drinks along with light fare. Enjoy the 24-hour gym, Hot tub and sauna. Plus you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning cooked-to-order breakfast is served between 7 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class San Pedro Garza García hotel include Auditorium Pabellón M and Fundidora Park.

What's nearby

  • Fashion Drive - 3 min walk - 0.3 km
  • Showcenter Complex - 4 min walk - 0.4 km
  • Plaza Fiesta San Agustin - 9 min walk - 0.8 km
  • Auditorium Pabellón M - 4 min drive - 4.3 km
  • Fundidora Park - 8 min drive - 7.8 km

Getting around

  • Edison Station - 5 min drive
  • Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.) - 39 min drive

Restaurants

  • ‪Mochomos -Monterrey - ‬3 min walk
  • ‪La Corriente - ‬2 min walk
  • ‪Salón Alcatraces - ‬3 min walk
  • ‪Flama - ‬7 min walk
  • ‪La Torrada - ‬6 min walk

About this property

Live Aqua Monterrey

Luxury hotel connected to a shopping centre in San Pedro Garza García with 2 restaurants
Live Aqua Monterrey offers its guests a full-service spa, a health club, and Access to hot tub. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A sauna, spa services, and multilingual staff are also featured at the luxury Live Aqua Monterrey. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free. A complete renovation of Live Aqua Monterrey was completed in August 2022.

Smoking is allowed in designated areas at this 5-star San Pedro Garza García hotel.

  • 1 building
  • 70 guestrooms or units
  • 25 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2016
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
Live Aqua Monterrey offers 70 accommodations with minibars and espresso makers. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

FEEL URBAN SPA has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered valet parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: USD 18 to 21 for adults and USD 18 to 21 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • AZUR
  • LA DISTRAL
  • NYTE

Family friendly

  • Free cot
  • Free rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • In a nature reserve

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (100 centimetre high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Sign language-capable staff
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Communal living room
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 18 to 21 for adults and USD 18 to 21 for children
  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: USD 125 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Live Aqua Monterrey Valle Hotel
Live Aqua Monterrey Valle
Live Aqua Urban Resort
Live Aqua Urban Monterrey
Live Aqua Urban

Frequently asked questions

What is the cancellation policy at Live Aqua Monterrey?

Live Aqua Monterrey offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Live Aqua Monterrey?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Live Aqua Monterrey on 7 Dec 2024 start from NZ$489.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Live Aqua Monterrey?

Yep, Live Aqua Monterrey has free valet parking and free RV/bus/truck parking.

Is there a spa on site at Live Aqua Monterrey?

Yep, FEEL URBAN SPA is available for guests. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

What luxury perks are available at Live Aqua Monterrey?

Live Aqua Monterrey features a full-service spa, a health club and 2 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes Live Aqua Monterrey a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Live Aqua Monterrey.

Is Live Aqua Monterrey family-friendly?

You bet! With amenities such as children's meals, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Live Aqua Monterrey is a hit with families.

Are there hot tubs in the rooms at Live Aqua Monterrey?

No, but there are deep-soaking baths in the guestrooms.

Does Live Aqua Monterrey serve breakfast?

Yep, cooked-to-order brekkie is on offer daily from 7 AM to noon.

Is there a free airport shuttle available at Live Aqua Monterrey?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Live Aqua Monterrey?

Yep, you can grab a meal at Live Aqua Monterrey's onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at Live Aqua Monterrey?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Live Aqua Monterrey?

Dogs are welcome at Live Aqua Monterrey, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 20 kg per pet.

Live Aqua Monterrey Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 389 out of 525 reviews" "
Rating 8 - Good. 80 out of 525 reviews" "
Rating 6 - Okay. 16 out of 525 reviews" "
Rating 4 - Poor. 26 out of 525 reviews" "
Rating 2 - Terrible. 14 out of 525 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Everything was great!
Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, great bed & location
Stayed 1 night in Jul 2024

4/10 Poor

Marco

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property is beautiful, service is not up to par to Live Aqua Standards. Slow servce and no follow up, SPa is not avilable, took 5 calls to get a bottle of watter, another 3 to get some slippers. Definetly needs oversight from managment. Very dissapointed.
Stayed 1 night in Jul 2024

8/10 Good

Jonas

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first trip to Monterrey, Mexico and we were glad to have selected Aqua for the duration of our trip. The hotel is quiet yet centrally located to shopping and dining just steps away. The staff was accommodating and attentive. The room was clean. The beds were comfortable and the room was in good condition. One criticism we have is that the shower is designed to pour directly onto the floor next to the tub.This creates very slippery and dangerous conditions even when using the small mat that is provided. If the rooms are ever redesigned I would recommend enclosing the shower as it created a fall for one of us. One additional issue is the TV does not allow you to sync with Apple devices which would have been nice to have but not critical.Otherwise we were very happy with our room.
Stayed 6 nights in Jun 2024

10/10 Excellent

Hyomi

Stayed 1 night in Jun 2024

10/10 Excellent

Alberto

Stayed 2 nights in May 2024

10/10 Excellent

Milena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 5 nights and had a wonderful experience. Our room was beautiful and we had a tub with a view of Cerro de La Silla. The hotel is classy and artsy. We appreciated the shot glasses and bottle of mezcal with a plate of orange and lemon slices over salt and tajin left for us guests to enjoy in the hallway each evening, it was a delightful surprise. Room service was excellent, also the breakfast buffet was great. We had an amazing massage in their spa and enjoyed the spa saunas and jacuzzi, only we wished the jacuzzi and saunas were always accessible to guests. The hotel is part of a nice rooftop park called Trébol Park and it has restaurants. It's also very easy to get an Uber from the front of Trébol Park as well as from the hotel front door and there are more restaurants and there is fashion plaza mall across the street. We will definitely be staying here again.
Stayed 5 nights in Apr 2024

10/10 Excellent

Sergio

Stayed 2 nights in Apr 2024

10/10 Excellent

Felipe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
X
X
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta stay as always!
Stayed 1 night in Mar 2024

10/10 Excellent

Arturo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in Mar 2024

10/10 Excellent

Fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Karem

Stayed 2 nights in Mar 2024

8/10 Good

Augusto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay. Nice place. Expensive and poor breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Abelardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jose Javier, Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

JOSE, MISSION

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Dec 2023

4/10 Poor

Jon

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Power went out in the room and missed our reservation for dinner. Team responded and maintenance had to come in the room while we are not finished getting ready to reset all the rooms breakers
Stayed 1 night in Dec 2023

8/10 Good

Nelson

8/10 Good

Nelson J.

8/10 Good

Nelson

10/10 Excellent

Ricardo

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The nicest hotel in Monterrey!
Amazing modern design hotel. Nicely located and nicely decorated. Definitely a remarkable place to stay in Monterrey!
Stayed 3 nights in Dec 2023

10/10 Excellent

Jorge, Naples

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff friendliness and responsiveness.
Stayed 4 nights in Nov 2023

10/10 Excellent

Joshua, Memphis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2023