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VR Queen Street - Hotel & Suites

4.0 star property
Eco-certified hotel with 24-hour front desk and coffee shop/cafe

Photo gallery for VR Queen Street - Hotel & Suites

Premier King Room
Front of property
Lobby
Standard King Room | Private kitchen
One-Bedroom Suite | Private kitchen

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking available
The current price is NZ$105
includes taxes & fees
1 May - 2 May

Explore the area

Map
401 Queen Street, Auckland, 1010
  • University of Auckland
    ‪4 min walk‬
  • Sky Tower
    ‪14 min walk‬
  • SkyCity Casino
    ‪15 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Premier King Room

Premier King Room

Premier King Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Pillow-top bed
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King Room

Standard King Room

Standard King Room

Highlights

Air conditioning
Heating
Kitchen
Fridge
Dining table
Dishwasher
Smart TV
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Compact Single Room

Compact Single Room

Compact Single Room

Highlights

Air conditioning
Heating
Fridge
Smart TV
Renovated in 2014
Pillow-top bed
Premium bedding
Blackout curtains
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Two-Bedroom Suite

Two-Bedroom Suite

Two-Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dining table
Dishwasher
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

View all photos for One-Bedroom Suite

One-Bedroom Suite

One-Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Dining table
Dishwasher
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard King Room

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Compact Single Room

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Compact Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for One Bedroom Suite

Premium bedding, pillow-top beds, in-room safe, blackout curtains

One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Suite

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Two Bedroom Suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier King Room

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premier King Room

  • Sleeps 2
  • 1 King Bed

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Premium bedding, minibar, in-room safe, desk

Four Points by Sheraton Auckland

Auckland Central Business District
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, 730 reviews
The price is NZ$189
includes taxes & fees
7 May - 8 May
Four Points by Sheraton Auckland

About the area

Auckland

VR Queen Street - Hotel & Suites places you in the centre of Auckland, steps from Queen Street Shopping District and within a short 5-minute stroll of University of Auckland. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The restaurant, Latitude 36, serves Modern European cuisine and is open for breakfast and dinner. Bar Latitude 36 is the hotel's own lobby lounge, serving drinks along with dinner and light fare. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 15-minute walk of this 4-property class Auckland Central Business District hotel include Sky Tower and Auckland City Hospital.

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.0 km
  • University of Auckland - 4 min walk - 0.4 km
  • Sky Tower - 14 min walk - 1.1 km
  • SkyCity Casino - 15 min walk - 1.3 km
  • Auckland Ferry Terminal - 5 min drive - 2.3 km

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 19 min walk
  • Auckland (AKL-Auckland Intl.) - 26 min drive

Restaurants

  • ‪St Kevins Cafe - ‬4 min walk
  • ‪Chadam - ‬3 min walk
  • ‪Bestie Cafe - ‬4 min walk
  • ‪Eight at Cordis, Auckland - ‬2 min walk
  • ‪The Whitelady K Road - ‬4 min walk

About this property

VR Queen Street - Hotel & Suites

Eco-certified hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 215 square feet (20 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the eco-certified VR Queen Street - Hotel & Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 9 levels
  • 215 sq ft of conference space
  • 20 sq. m of conference space
  • Built in 2014
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
VR Queen Street - Hotel & Suites offers 80 air-conditioned accommodations with a safe and a hairdryer. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, Hindi

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Abstract Hotel

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4.3 out of 5, Excellent, 400 reviews
The price is NZ$122
includes taxes & fees
1 May - 2 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (NZD 40 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 40 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bar Latitude 36
  • Latitude 36

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Freezer
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 per cent for credit card payments
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for NZD 50 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 40 for adults and from NZD 20 for children
  • Covered self-parking fee: NZD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 3.15 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

VR Queen Street Limited
VR Queen Street Limited Auckland
VR Queen Street Hotel Auckland
VR Queen Street Hotel
VR Queen Street Auckland
VR Queen Street
VR Queen Street Auckland New Zealand
VR Queen Street Hotel Suites
Vr Queen & Suites Auckland
VR Queen Street Hotel Suites
VR Queen Street - Hotel & Suites Hotel
VR Queen Street - Hotel & Suites Auckland
VR Queen Street - Hotel & Suites Hotel Auckland

Frequently asked questions

What is the cancellation policy at VR Queen Street - Hotel & Suites?

VR Queen Street - Hotel & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at VR Queen Street - Hotel & Suites?

As of 13 Apr 2025, prices found for a 1-night stay for 2 adults at VR Queen Street - Hotel & Suites on 1 May 2025 start from NZ$105.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at VR Queen Street - Hotel & Suites?

Yep, VR Queen Street - Hotel & Suites has a secured covered self car park with in/out privileges for NZD 40 per night. Onsite parking is limited.

Are there any beaches close to VR Queen Street - Hotel & Suites?

The closest beach to VR Queen Street - Hotel & Suites is Takapuna Beach (7.7 km).

What makes VR Queen Street - Hotel & Suites a romantic place to stay?

Couples dining and romance packages, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at VR Queen Street - Hotel & Suites.

Does VR Queen Street - Hotel & Suites serve breakfast?

You bet, buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at VR Queen Street - Hotel & Suites?

No, VR Queen Street - Hotel & Suites does not offer an airport shuttle service.

Is there a bar or restaurant at VR Queen Street - Hotel & Suites?

Yep, they've got a lounge bar and an onsite restaurant that serves Modern European cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at VR Queen Street - Hotel & Suites?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at VR Queen Street - Hotel & Suites?

No, only service animals are allowed.

VR Queen Street - Hotel & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 382 out of 1002 reviews
Rating 8 - Good. 364 out of 1002 reviews
Rating 6 - Okay. 144 out of 1002 reviews
Rating 4 - Poor. 72 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convient for me, the bed was comfortable. The rooms/property could do with an upgrade but all up it was a good stay and for the price I’m very happy.
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Same outfit as Ascotia, but higher standard of room. Staff were all friendly. Breakfast was $20/morning which seems quite reasonable. My preference is to stay here when I visit Auckland.
Stayed 9 nights in Mar 2025

8/10 Good

Baz

Liked: Cleanliness, staff & service
The air conditioning power and user control needs improvement but I noticed a bunch of fans sitting in the hallway so I suspect they're aware of the issue and doing their best to resolve that. We simply brought one into our room for the night. Also, the body wash ran out in the shower which was a bummer. The king bed was actually two single beds pushed together but we found that to be really comfortable, we both had such a good sleep. The lady at reception was great. Overall, for the price, we were happy.
Stayed 1 night in Mar 2025

10/10 Excellent

dennis

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I was very disappointed with the fact that I had to ask for so many things that should have been there In the kitchen area the oven had no instructions how to use it also their oven tins for cooking with, on the hob their were no saucepans or frying pan. Their were no oven gloves to lift things out of the oven. When it came to a few bits of washing up their was no liquid or mops or drying up cloths. I also had to ask for a tin opener. Two days before my departure I booked a car to take me to the airport and an early morning call for 6 am The night before my departure I checked with reception that everything was on their list for the following morning.Fortunately I arose early but their was no call to my room as requested. The whole experience was a great disappointment
Stayed 10 nights in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t say enough good about these people. Use The Quadrant usually and tried this- also perfect. Maybe better. It’s down to the group’s commitment to great customer service. Well done.
Stayed 1 night in Jan 2025

6/10 Okay

claude

The location was very hard for me you can't walk at all to the city I have to take Uber two times a day, plus the furniture very old the dinner table was crooked and not stable, for me it's no windows you can open or balcony,
Stayed 7 nights in Jan 2025

2/10 Terrible

Kingi

Disliked: Cleanliness, staff & service, property conditions & facilities
Room had fleas, staff were rubbish It's cheap for a reason
Stayed 1 night in Jan 2025

10/10 Excellent

Graham

Travelled with partner
Liked: Amenities
Friendly staff and good facilities. Near top of hill on main road into CBD, so easy 15/20 minute walk to CBD/waterfront but take bus or taxi to avoid walk up hill. Limited good restaurants in close area but OK for quick/burger style. Small supermarkets very close.
Stayed 3 nights in Jan 2025

8/10 Good

Weijun

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
one of the female receptionists were really not helpful and kinda rude, I checked in the evening at 3rd Jan 2025. I was struggling with the WIFI as it was connected, but can't access the internet. The log in screen popped out only on the reception area, but not in my level (level 3). When I was trying to talk that to the receptionist, first I have to wait 2 minutes before she hang up her mobile phone and stop giggling. Her phone conversation, from what I heard, seemed a private/random chat. And when I explained to her, she said "OK, come down to the receiption area and use the WIFI there". My god, does she realise the customers books a hotel nor for going to the lobby to use the hotels' WIFI? She also said, "talk to the receptionist tomorrow when I am not in charge". The second day when I talk this WIFI issue to another male receptionist, he solved the problem by just resetting the router and he literally described what the issue is and how he can solve the problem.
Stayed 6 nights in Jan 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a property on Queen Street the price was amazing for a single unit apartment.
Stayed 2 nights in Jan 2025

8/10 Good

Jobin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The restroom exhaust fans are malfunctioning.
Stayed 1 night in Dec 2024

8/10 Good

Dani

Liked: Amenities, property conditions & facilities
It was amazing for the cheap price we stayed there for
Stayed 1 night in Dec 2024

8/10 Good

Pravin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is helpful and the property is clean
Stayed 5 nights in Dec 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Manogya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Anne-Mieke

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wifi was bad… otherwhile we would have rated four stars on every item.
Stayed 3 nights in Dec 2024

6/10 Okay

Aween

Travelled with partner
I was disappointed by the beds, they were supose to be double bed, but it was just two single beds stuck together and was very uncomfortable. The spec was much smaller than expected. The shower was disappointing as well, the shower head was very outdated.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The property was modern and well-maintained. One evening I ordered room service just as yhe kitchen was closing, and dtaff stayed on to prepare my meal. The hotel was close to the conference I was attending. It was 2 minutes from the site of my old home.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ie Sang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to every thing and walking distance to Ferry Building terminal (roughly 30 minutes walk)
Stayed 4 nights in Nov 2024

10/10 Excellent

GLYNIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two single beds pushed together when i paid for karge bed for 2. Wasnt a nice experience. Other than that, all good.
Stayed 3 nights in Nov 2024

2/10 Terrible

Sue

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed with the VR booked a hotel room for the Travis Scott concert and the date was changed. The VR refused to help and change date. I had a disappointed son. I have stayed numerous times at the hotel and was a loyal customer but not any more.
Stayed 1 night in Oct 2024

10/10 Excellent

rozanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check in and out Friendly staff Really good facilities Parking available for extra Relaxing and quiet
Stayed 1 night in Nov 2024

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The room, location building was amazing, and this is a 5/5. But after the first terrible night I found one of the single beds pushed together to make a queen had collapsed completely (ie the base was broken in the middle slats), leaving me to sleep like a banana. I advised reception the next morning, but found no activity or feedback had taken place (or that it had been logged) when I got back that night. So with no help (maintenance, boards, another room) or interest forthcoming from VR I went to plan two. I was unable to pull the mattress on the bed to sleep on the floor (ie no spare sheets or blankets), so I laid the dinning chair back horizontally under the middle of the mattress to stop the collapse and had a reasonable nights sleep. Other than that, I'd happily stay again, restaurant onsite, secure parking onsite, amazing rooms, many amazing restaurants outside the front door. Never a dull moment travelling, I guess this just adds to the rich life stories one has :) . Best wishes.
Stayed 2 nights in Nov 2024