The Kartrite Resort & Indoor Waterpark

4.0 star property
Family-friendly hotel with 5 restaurants and bars/lounges
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Kartrite Resort & Indoor Waterpark

Waterslide
Fitness facility
2 bars/lounges, poolside bar
Property grounds
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Gym
  • Breakfast available
The price is NZ$507
includes taxes & fees
9 Feb - 10 Feb

Explore the area

Map
555 Resorts World Drive, Monticello, NY, 12701
  • Concord Monster Golf Course
    ‪7 min walk‬
  • Resorts World Catskills
    ‪7 min walk‬
  • The Kartrite Resort & Indoor Waterpark
    ‪5 min drive‬
  • Monticello, NY (MSV-Sullivan County Intl.)
    ‪16 min drive‬

Room options

Family Suite, Multiple Beds (4 Waterpark Passes)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Ceiling fan
  • 46 sq m
  • Sleeps 8
  • 4 Single Beds, 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed (4 Waterpark Passes)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Ceiling fan
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Multiple Beds, Patio (4 Waterpark Passes)

Highlights

Patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Junior Suite, Multiple Beds, Patio (4 Waterpark Passes)

Highlights

Patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Suite, 2 Bedrooms, Accessible

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

Suite, 2 Bedrooms (4 Waterpark passes)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Ceiling fan
  • 79 sq m
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Junior Suite, Multiple Beds, Balcony (4 Waterpark Passes)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Accessible, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Family Suite, Multiple Beds, Accessible, Balcony (Bunkroom)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
  • Sleeps 8
  • 1 King Bed, 2 Single Beds and 1 Double Sofa Bed

Grand Suite, 2 Bedrooms, Balcony, Corner

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Grand Suite, 3 Bedrooms, Balcony, Corner

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

Grand Suite, 2 Bedrooms, Patio, Corner

Highlights

Patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms, Patio

Highlights

Patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

Deluxe Suite, 2 Bedrooms, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

Suite, 2 Bedrooms, Balcony (4 Waterpark Passes)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
  • 79 sq m
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Grand Suite, 2 Bedrooms, Accessible, Balcony (Corner)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Junior Suite, Multiple Beds (4 Waterpark Passes)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Sleeps 6
  • 1 Double Sofa Bed and 2 Queen Beds

Junior Suite, 1 King Bed with Sofa bed, Patio (4 Waterpark Passes)

Highlights

Patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, Multiple Beds, Patio (4 Waterpark passes)

Highlights

Patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Junior Suite, Multiple Beds (4 Waterpark Passes)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Bedrooms, Patio (4 Waterpark Passes)

Highlights

Patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
  • 79 sq m
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

Family Suite, Multiple Beds, Patio (4 Waterpark Passes)

Highlights

Patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 8
  • 1 Double Sofa Bed, 4 Single Beds and 1 King Bed

Family Suite, Multiple Beds, Balcony (4 Waterpark Passes)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Fridge
Smart TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 8
  • 4 Single Beds, 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Monticello

A family-friendly stay in Monticello awaits you at The Kartrite Resort & Indoor Waterpark. Within just a 10-minute stroll, you'll find Resorts World Catskills and Concord Monster Golf Course. Highlights at this hotel include 5 restaurants, 2 bars/lounges and an outdoor swimming pool. .At the hotel's own poolside bar, you can stop for a drink. Enjoy the indoor swimming pool, 24-hour gym, lazy river and sauna. Additionally, you'll find a children's swimming pool, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. .Sights within a 10-minute drive of this 4-property class Monticello hotel include The Kartrite Resort & Indoor Waterpark and Holiday Mountain Ski and Fun Park.

What's nearby

  • Concord Monster Golf Course - 7 min walk
  • Resorts World Catskills - 7 min walk
  • The Kartrite Resort & Indoor Waterpark - 5 min drive
  • Holiday Mountain Ski and Fun Park - 10 min drive
  • Monticello Casino and Raceway - 11 min drive

Getting around

  • Newburgh, NY (SWF-Stewart Intl.) - 48 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪Good Friends - ‬11 min walk
  • ‪Tilly's Diner - ‬10 min drive
  • ‪Doubletop Bar & Grill - ‬9 min walk
  • ‪Burger King - ‬9 min drive

About this property

The Kartrite Resort & Indoor Waterpark

Family-friendly hotel with 5 restaurants and bars/lounges
The Kartrite Resort & Indoor Waterpark offers its guests a kids' pool, an indoor pool, a lazy river, and a waterslide. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

Business amenities include a business centre and meeting rooms. An outdoor pool, a 24-hour health club, and a sauna are also featured at the family-friendly The Kartrite Resort & Indoor Waterpark.

This 4-star Monticello hotel is smoke free.

  • 324 guestrooms or units
  • 7 levels
  • 5 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2019
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Coffee shop
  • Bar by the pool
The Kartrite Resort & Indoor Waterpark offers 324 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and complimentary toiletries.

Smart televisions are featured in guestrooms. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bixby's Derby
  • Eat.Eat.Eat
  • Harvey’s Wallbanger
  • Surfside Grill
  • The Highline

Things to do

  • 24-hour health club
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Hiking/biking trails
  • Indoor pool
  • Lazy river
  • Outdoor pool
  • Playground
  • Rock climbing
  • Ropes course
  • Sauna
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's games
  • Children's pool
  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • IPod dock
  • Smart TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 25.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 63.72 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Parking
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 25 for adults and USD 0 to 15 for children
  • A late check-out fee will be charged
  • Crib (infant bed) fee: USD 25.0 per stay
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Kartrite Resort Indoor Waterpark Monticello
Kartrite Resort Indoor Waterpark Monticello
Kartrite Indoor Waterpark Monticello
Resort The Kartrite Resort & Indoor Waterpark Monticello
Monticello The Kartrite Resort & Indoor Waterpark Resort
The Kartrite Resort & Indoor Waterpark Monticello
The Kartrite Resort Indoor Waterpark
The Kartrite Hotel Indoor Waterpark
Kartrite Resort Indoor Waterpark
Kartrite Indoor Waterpark
Resort The Kartrite Resort & Indoor Waterpark
The Kartrite Indoor Waterpark
The Kartrite Resort Indoor Waterpark
The Kartrite Resort & Indoor Waterpark Hotel
The Kartrite Resort & Indoor Waterpark Monticello
The Kartrite Resort & Indoor Waterpark Hotel Monticello

Frequently asked questions

Does The Kartrite Resort & Indoor Waterpark have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger.

How much does it cost to stay at The Kartrite Resort & Indoor Waterpark?

As of 25 Jan 2025, prices found for a 1-night stay for 2 adults at The Kartrite Resort & Indoor Waterpark on 9 Feb 2025 start from NZ$394.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Kartrite Resort & Indoor Waterpark have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Kartrite Resort & Indoor Waterpark?

The Kartrite Resort & Indoor Waterpark features a 24-hour health club, an outdoor pool and an indoor pool. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes The Kartrite Resort & Indoor Waterpark a romantic place to stay?

Poolside dining and a bar, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Kartrite Resort & Indoor Waterpark.

Is The Kartrite Resort & Indoor Waterpark family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as cots/infant beds in the guestrooms, it's no surprise that The Kartrite Resort & Indoor Waterpark is a hit with families.

Are there hot tubs in the rooms at The Kartrite Resort & Indoor Waterpark?

No, but there are deep-soaking baths in the guestrooms.

Does The Kartrite Resort & Indoor Waterpark serve breakfast?

Sure does, buffet brekkie is on offer daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at The Kartrite Resort & Indoor Waterpark?

No, The Kartrite Resort & Indoor Waterpark does not offer an airport shuttle service.

Is there a bar or restaurant at The Kartrite Resort & Indoor Waterpark?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Kartrite Resort & Indoor Waterpark?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Kartrite Resort & Indoor Waterpark?

No, only service animals are allowed.

Is there a golf course on site at The Kartrite Resort & Indoor Waterpark?

There isn't one on site, but Concord Monster Golf Course is a short 7-minute walk away.

The Kartrite Resort & Indoor Waterpark Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 585 out of 1210 reviews" "
Rating 8 - Good. 242 out of 1210 reviews" "
Rating 6 - Okay. 172 out of 1210 reviews" "
Rating 4 - Poor. 96 out of 1210 reviews" "
Rating 2 - Terrible. 115 out of 1210 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

delina

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Harlin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

DAVID

Stayed 1 night in Oct 2024

6/10 Okay

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place. Didn’t like that I did not get my full security back even though there was absolutely no damage to the rooms since we only used them for sleep and shower.
Stayed 2 nights in Sep 2024

10/10 Excellent

MICHELLE

Stayed 1 night in Sep 2024

10/10 Excellent

Stephany, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Amy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Both days it was so cold in the park we couldn't swim. The last day we didn't even bother trying. Tried to fill some time at the arcade where half the games were broken or kept eating our money. The food is worse than gas station at premium prices. Also tried buying hoodies for my kids because we were all freezing and the gift shop was mostly bare. I bought the only hoodie they had in the store. Shameful.
Stayed 2 nights in Oct 2024

6/10 Okay

Nechama

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Water park had many attractions closed and was closed on the second day which was a disappointment for the kids. The fridge in the room was so noisy we couldn't sleep. Movie on schedule in the lobby didn't happen due to technical difficulty.Hotel was at full capacity
Stayed 1 night in Oct 2024

10/10 Excellent

Nergia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very clean , the service is very professional and the food is delicious. I like the workers they are very polite and sweet, this is my 5 time here and all the time we come here we have amazing time. I recommend this place to everyone 👍
Stayed 2 nights in Oct 2024

10/10 Excellent

Kamille

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the water park there was so much more for the kids to do
Stayed 1 night in Oct 2024

6/10 Okay

Abby

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Family vacation
Great family vacation location. I enjoyed having everything under one roof. Rooms were comfortable and clean. Food options were limited and sometime a mystery on when the restaurant were open, the website didn’t match what was happening at the resort. Some staff were super helpful and friendly while others (front desk) was less helpful.
Stayed 4 nights in Jul 2024

6/10 Okay

Maria

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
lx
Stayed 2 nights in Oct 2024

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to have a good time in family
Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Amenities, property conditions & facilities
The property is very clean and the staff has been great! I wish the water park was open past 7:00 pm, but we hit the arcade and the kids still had fun. We will do the water park tomorrow.
Stayed 1 night in Oct 2024

2/10 Terrible

Wojciech

Stayed 1 night in Oct 2024

6/10 Okay

peter

Travelled with family
Liked: Cleanliness, property conditions & facilities
We stayed for weekend to celebrate the daughter’s BD. The room was clean , bed was great. The facility overall very clean , outside landscaping very nice. The indoor water park has enough slides to make busy kids all day. The level of the chlorine in the air was detectable. I understand the water must be treated but more efficient ventilation could be used, especially in hot days. The biggest complaint I have is the prices for the food , just outrageous. Muffin $6.5 , black coffee $4.5 ? That’s just rip off and taking advantage of the situation. Quality of dinning there is less than subpar. No wonder that majority guests dine out of the resort. Something that” ownership” should look into , if you want to keep the guests on the resort grounds ,that should be the idea , improvement the quality of the food and pricing are needed ! The concierge staff needs intense training on etiquette and costumer service. On day of checking in , young black gentleman at the desk didn't greet or welcome us, just asked for CC. That’s just outright unprofessional and rude.
Stayed 1 night in Oct 2024

6/10 Okay

Jini

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Lillian

Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Stayed 1 night in Sep 2024

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kartrite is now our favorite getaway!!! The water park was super clean, the bathrooms super clean, the rooms super clean!! The staff was absolutely amazing and if we needed anything, it was done right away. We will definitely be going back!
Stayed 3 nights in Oct 2024

10/10 Excellent

Ashley

Stayed 1 night in Sep 2024

6/10 Okay

Justin

Stayed 2 nights in Oct 2024

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024