8/10 Good
Bruce, Richmond
Travelled with partner
23 Aug 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
This upgraded hotel is now much nicer than it was in the past. The rooms are spacious and attractive. Yes, the toilet-shower room is small, but the shower itself is plenty large, so no problem. The new ceramic floors are very nice, and the little balconies overlooking the ocean have new, comfortable furniture. The too-small staff is doing a fine job with the resources they've got. The one real negative is that there is nowhere to eat without driving miles and miles. There is a large, attractive dinning room off the lobby with a sign that a restaurant is "coming soon." There are even ketchup and mustard containers on each table as if "soon" means tomorrow. Well, they've been saying "coming soon" since at least early June, if not before, and one employee muttered to us that "soon" now means sometime in 2025! Why don't they just state the truth on the sign in the lobby and on their website? The biggest problem is breakfast, of course. Even the cheaper chain hotels are offering pretty good breakfasts these days, often with very little space in which to serve it. We'd come back to this hotel but only when and if a breakfast restaurant actually exists.
Bruce
Stayed 4 nights in Aug 2024