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ITC Grand Central, a Luxury Collection Hotel, Mumbai

5.0 star property
Luxury Mumbai hotel in Parel with 4 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for ITC Grand Central, a Luxury Collection Hotel, Mumbai

Exterior
Exterior
Premium bedding, minibar, in-room safe, desk
Bar (on property)
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Explore the area

Map
287, Dr. Babasaheb Ambedkar Road, Mumbai, Maharashtra, 400012
  • KEM Hospital
    10 min walk
  • Tata Memorial Hospital
    13 min walk
  • High Street Phoenix Mall
    4 min drive
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    39 min drive

Room options

View all photos for Room, 1 Queen Bed, Tower

Premium bedding, minibar, in-room safe, desk

Room, 1 Queen Bed, Tower

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Separate bath and shower
Private bathroom
Bathrobes
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for House, 1 Queen Bed, View

Premium bedding, minibar, in-room safe, desk

House, 1 Queen Bed, View

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed, City View

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Bathrobes
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, View (Mumbai Skyline View, ITC One)

Premium bedding, minibar, in-room safe, desk

Room, 1 Queen Bed, View (Mumbai Skyline View, ITC One)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Separate bath and shower
Private bathroom
Bathrobes
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exclusive Room, 1 Single Bed, Pool Access

Premium bedding, minibar, in-room safe, desk

Exclusive Room, 1 Single Bed, Pool Access

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Bathrobes
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Exclusive Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Exclusive Room, 1 Queen Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Bathrobes
Private bathroom
Free bottled water
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Bathrobes
  • 113 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed

40-inch LCD TV with satellite channels, TV

Signature Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Hairdryer
Shower/bath combination
Private bathroom
Bathrobes
  • 113 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior
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About the area

Mumbai

A luxury stay in the heart of Mumbai awaits you at ITC Grand Central, a Luxury Collection Hotel, Mumbai. You'll be 1.1 km (0.7 mi) from Tata Memorial Hospital and 4.2 km (2.6 mi) from Mohammed Ali Road. Highlights at this hotel include 4 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at Kaya Kalp can include massages, body wraps and body scrubs along with reflexology and mani/pedis. The fine-dining restaurant, Kebabs and Kurries, is open for lunch and dinner. Point Of View is the hotel's own bar. Enjoy the 24-hour gym and sauna. 5382 square feet (500 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 5-property class Parel hotel include Crawford Market and Haji Ali Dargah.

What's nearby

  • Tata Memorial Hospital - 13 min walk
  • Mohammed Ali Road - 4 min drive
  • Siddhi Vinayak Temple - 4 min drive
  • Haji Ali Dargah - 6 min drive
  • U.S. Consulate General - 10 min drive

Getting around

  • Mumbai Currey Road Station - 8 min walk
  • Mint Colony Station - 11 min walk
  • Chhatrapati Shivaji International Airport (BOM) - 39 min drive

Restaurants

  • ‪Point of View - ‬2 min walk
  • ‪Mumbai Ladu Samrat - ‬4 min walk
  • ‪Kebab and Kurries - ‬2 min walk
  • ‪Hornby's Pavilion - ‬2 min walk
  • ‪Sardesai Sandwich Corner - ‬9 min walk

About this property

ITC Grand Central, a Luxury Collection Hotel, Mumbai

Luxury Mumbai hotel in Parel with 4 restaurants
ITC Grand Central, a Luxury Collection Hotel, Mumbai offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. A 24-hour fitness centre, spa services, and a library are also featured at the luxury ITC Grand Central, a Luxury Collection Hotel, Mumbai. Free self parking is available.

  • 1 building
  • 242 guestrooms or units
  • 22 levels
  • 4 dining venues
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Lift
  • Bar or lounge
  • Coffee shop
ITC Grand Central, a Luxury Collection Hotel, Mumbai offers 242 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch LCD televisions come with premium satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Kaya Kalp. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 1,652 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Dakshin
  • Dublin
  • Hornby’s Pavilion
  • Kebabs and Kurries
  • Point Of View

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 5,382 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ITC Grand Central, a Luxury Collection Hotel, Mumbai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1652 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

ITC Grand Central Mumbai
ITC Hotel Mumbai Grand Central
ITC Mumbai Grand Central
Itc Grand Central Hotel Mumbai (Bombay)
ITC Grand Central Mumbai Hotel
ITC Grand Central Hotel
ITC Grand Central
ITC Grand Central Luxury Collection Hotel Mumbai
ITC Grand Central Luxury Collection Hotel
ITC Grand Central Luxury Collection Mumbai
ITC Grand Central Luxury Collection
ITC Grand Central, a Luxury Collection Hotel, Mumbai Hotel
ITC Grand Central, a Luxury Collection Hotel, Mumbai Mumbai

Frequently asked questions

What is the cancellation policy at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

ITC Grand Central, a Luxury Collection Hotel, Mumbai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at ITC Grand Central, a Luxury Collection Hotel, Mumbai on 3 Nov 2024 start from NZ$270.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Yep, ITC Grand Central, a Luxury Collection Hotel, Mumbai has a free self car park.

Are there any beaches close to ITC Grand Central, a Luxury Collection Hotel, Mumbai?

The closest beach to ITC Grand Central, a Luxury Collection Hotel, Mumbai is Juhu Beach (11.9 km).

Is there a spa on site at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Yep, Kaya Kalp is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does ITC Grand Central, a Luxury Collection Hotel, Mumbai have a pool?

ITC Grand Central, a Luxury Collection Hotel, Mumbai has an indoor pool. The pool is open 7:30 AM to 9:00 PM.

What luxury perks are available at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

ITC Grand Central, a Luxury Collection Hotel, Mumbai features a full-service spa, an indoor pool and 4 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes ITC Grand Central, a Luxury Collection Hotel, Mumbai a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at ITC Grand Central, a Luxury Collection Hotel, Mumbai.

Is ITC Grand Central, a Luxury Collection Hotel, Mumbai family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that ITC Grand Central, a Luxury Collection Hotel, Mumbai is a hit with families.

Does ITC Grand Central, a Luxury Collection Hotel, Mumbai serve breakfast?

Yep, buffet breakfast is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

No, ITC Grand Central, a Luxury Collection Hotel, Mumbai does not offer an airport shuttle service.

Is there a bar or restaurant at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at ITC Grand Central, a Luxury Collection Hotel, Mumbai?

No, pets and service animals are not allowed.

ITC Grand Central, a Luxury Collection Hotel, Mumbai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 403 out of 628 reviews" "
Rating 8 - Good. 146 out of 628 reviews" "
Rating 6 - Okay. 42 out of 628 reviews" "
Rating 4 - Poor. 26 out of 628 reviews" "
Rating 2 - Terrible. 11 out of 628 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Tushar

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Ravi

Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ARUN

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great Hospitality at the itcgrandcentral Thank you Akshay Sharma the Manager and Team for taking so good care of me.
Stayed 1 night in Jun 2024

10/10 Excellent

Janani

Stayed 1 night in Jun 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in May 2024

10/10 Excellent

Arjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth every penny ! Highly recommended!
The overall experience was near perfect. This would definitely be my go to hotel every time i ll be in Bombay. Their breakfast spread was amazing, fresh and delicious. It was worth more than i spent. Despite booking last moment, they didnt really rip my pocket off. Highly recommended 👌
Stayed 1 night in May 2024

10/10 Excellent

Dipti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Parag, New York

Stayed 1 night in Apr 2024

8/10 Good

Timothy

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Overall good stay! Breakfast buffet is recommended with a large variety of Indian and western options!
Stayed 6 nights in Apr 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing from the very beginning. Felt they went above and beyond for us.
Stayed 4 nights in Mar 2024

10/10 Excellent

Vaishali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel in Parel
Everything was awesome… from food to service. Will always stay there when I come to India.
Stayed 7 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Tamil Selvi

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
No Free transport pick-up Airport to hotel, no shower cap & cotton swabs.
Stayed 6 nights in Feb 2024

2/10 Terrible

Lavrenti

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not coming back
Stayed 11 nights in Feb 2024

10/10 Excellent

Mr Umar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place , staff is very helping
Stayed 5 nights in Feb 2024

6/10 Okay

Suresh

Stayed 1 night in Feb 2024

10/10 Excellent

Naresh

Stayed 2 nights in Feb 2024

6/10 Okay

Insiyah

Travelled with family
Liked: Cleanliness
For the price we paid, the rooms were very small, and the quality breakfast experience at a 5 star hotel, I felt, was lacking. Beds were comfortable, and the location was good. However when staying in Mumbai, I much rather recommend Nariman Point and along the ocean front stay. However, unfortunately, you will not find a Mariott hotel in that area.
Stayed 4 nights in Jan 2024

10/10 Excellent

PRATAS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

SANIL

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and fantastic facility.
Stayed 2 nights in Dec 2023

10/10 Excellent

Louise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

SUK HYUN

Liked: Cleanliness, staff & service, property conditions & facilities
Well systemed hotel with warm staffs
Stayed 5 nights in Jan 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star luxury in off-centre location
Inevitably, perhaps, our stay at the Grand Central was fantastic. This was our only 5 star hotel stay in our 3-weeks in India so we don’t have anything to compare it with, but its splendour, comfort and quality shone through in every detail. We opted for the Executive Club Exclusive because it has the window seat which made for a fabulous spot to relax. We had the breakfast which, though primarily Indian fare, catered for all tastes. Uber is so good in Mumbai that to us it wasn’t that important which neighbourhood we stayed in, but Parel isn’t the loveliest of locales.
Stayed 3 nights in Dec 2023

4/10 Poor

Shamim

Travelled with partner
Disliked: Amenities, property conditions & facilities
This is my opinion and based on my stay here at the itc grand central. Although it’s stated that this is a 5star hotel I would put it at 3 to 3.5 stars only. From the minute we entered the room everything seem dated and set in the 80’s. Unfortunately we had to make quite a few complaints through out our stay for things that would be avoided for a 5star rating.
Stayed 3 nights in Dec 2023