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The Royal Senses Resort & Spa Crete, Curio Collection Hilton

5.0 star property
Hotel with private beach and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Royal Senses Resort & Spa Crete, Curio Collection Hilton

Couples treatment room(s), body treatments, aromatherapy, body wraps
Exterior
Family Suite, Sea View
3 bars/lounges, beach bar
Indoor pool, seasonal outdoor pool, free pool cabanas, pool umbrellas

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Pool
  • Parking included
    Parking included
  • Bar
    Bar
  • On private beach
    On private beach
  • Gym
    Gym

Explore the area

Map
58 Km Herakliou, Mylopotamos, Crete, 74057
  • Church of Agios Yiorgos
    4 min drive
  • Sfagia Beach
    8 min drive
  • Reptisland
    12 min drive
  • Heraklion (HER-Nikos Kazantzakis)
    56 min drive

Room options

View all photos for Grand Deluxe Room, Sea View (Shared Pool)

Grand Deluxe Room, Sea View (Shared Pool)

Grand Deluxe Room, Sea View (Shared Pool)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Bathrobes
  • 38 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Room, Private Pool, Sea View

View from room

Grand Deluxe Room, Private Pool, Sea View

Highlights

Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 35 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room, Sea View

Minibar, in-room safe, individually decorated, individually furnished

Grand Deluxe Room, Sea View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Bathrobes
  • 38 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Accessible, Sea View

LCD TV

Family Suite, Accessible, Sea View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Bathrobes
  • 42 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Sea View

Family Suite, Sea View

Family Suite, Sea View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Bathrobes
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Private Pool, Sea View

View from room

Deluxe Room, Private Pool, Sea View

Highlights

Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Elite Suite, Private Pool, Sea View

Elite Suite, Private Pool, Sea View | Living area

Elite Suite, Private Pool, Sea View

Highlights

Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 48 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View | View from room

Deluxe Room, Sea View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Bathrobes
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Accessible, Sea View

LCD TV

Deluxe Room, Accessible, Sea View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Bathrobes
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Senses Villa, Private Pool, Sea View

Royal Senses Villa, Private Pool, Sea View | Private pool

Royal Senses Villa, Private Pool, Sea View

Highlights

Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 84 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Grand Villa, Private Pool, Sea View

Grand Villa, Private Pool, Sea View

Grand Villa, Private Pool, Sea View

Highlights

Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
  • 70 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

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About the area

Lavris

A luxury stay in Mylopotamos awaits you at The Royal Senses Resort & Spa Crete, Curio Collection Hilton. You'll be 3.1 km (1.9 mi) from Spilies Beach and 11.3 km (7 mi) from Rethimno Kart. Highlights at this beachfront hotel include 4 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering can include massages and body wraps along with aromatherapy and mani/pedis. The buffet restaurant, Gea - Main Restaurant, is open for breakfast and dinner. The hotel's own beach bar is a nice place to enjoy a drink. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free water park and indoor swimming pool. Plus you'll find free Wi-Fi in public areas, a gym and a sauna. Each morning free buffet breakfast is offered between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 5-property class Mylopotamos hotel include Reptisland and Horse Park Rethymno.

What's nearby

  • Spilies Beach - 8 min drive
  • Rethimno Kart - 11 min drive
  • Reptisland - 12 min drive
  • Melidoni Cave - 15 min drive
  • Arkadi Monastery - 20 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 56 min drive

Restaurants

  • ‪Panormo Beach - ‬4 min drive
  • ‪Iberostar Creta Panorama - ‬15 min walk
  • ‪Taverna Ilios - ‬6 min drive
  • ‪Euphoria Pool Bar - ‬1 min walk
  • ‪Cafe Posto Panormo - ‬4 min drive

About this property

The Royal Senses Resort & Spa Crete, Curio Collection Hilton

Hotel with private beach and full-service spa
Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Royal Senses Resort & Spa Crete, Curio Collection Hilton such as a complimentary water park and a complimentary children's club.

Free breakfast is served daily. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. Public spaces have free WiFi. This Mediterranean hotel also offers a children's pool, a seasonal outdoor pool and a steam room. Self parking is free.

This 5-star Mylopotamos hotel is smoke free.

  • 178 guestrooms or units
  • 2 levels
  • 22 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
The Royal Senses Resort & Spa Crete, Curio Collection Hilton offers 178 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. A pillow menu is available. LCD televisions come with premium digital channels.

Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cretamos A La Carte
  • Gea - Main Restaurant
  • Mitato A La Carte
  • Platia A La Carte

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 22 buildings
  • Banquet hall
  • Built in 2020
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Property Registration Number 1041K015A0036201

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Royal Senses
The Royal Senses Resort Crete Curio Collection by Hilton
The Royal Senses Resort Spa Crete Curio Collection Hilton

Frequently asked questions

What is the cancellation policy at The Royal Senses Resort & Spa Crete, Curio Collection Hilton?

The Royal Senses Resort & Spa Crete, Curio Collection Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Royal Senses Resort & Spa Crete, Curio Collection Hilton?

Yep, The Royal Senses Resort & Spa Crete, Curio Collection Hilton has a free self car park.

Are there any beaches close to The Royal Senses Resort & Spa Crete, Curio Collection Hilton?

The closest beach to The Royal Senses Resort & Spa Crete, Curio Collection Hilton is Spilies Beach (2 km).

Is there a spa on site at The Royal Senses Resort & Spa Crete, Curio Collection Hilton?

Yep, there is an onsite spa at The Royal Senses Resort & Spa Crete, Curio Collection Hilton. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Royal Senses Resort & Spa Crete, Curio Collection Hilton have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM (Seasonal outdoor pool open from April to October).

Does The Royal Senses Resort & Spa Crete, Curio Collection Hilton have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Royal Senses Resort & Spa Crete, Curio Collection Hilton?

The Royal Senses Resort & Spa Crete, Curio Collection Hilton features a private beach, a full-service spa and an indoor pool.

What makes The Royal Senses Resort & Spa Crete, Curio Collection Hilton a romantic place to stay?

Couples spa treatments and wine-tasting room, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at The Royal Senses Resort & Spa Crete, Curio Collection Hilton.

Is The Royal Senses Resort & Spa Crete, Curio Collection Hilton family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Royal Senses Resort & Spa Crete, Curio Collection Hilton is a hit with families.

Does The Royal Senses Resort & Spa Crete, Curio Collection Hilton serve breakfast?

Sure does, free buffet brekkie is served daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at The Royal Senses Resort & Spa Crete, Curio Collection Hilton?

No, The Royal Senses Resort & Spa Crete, Curio Collection Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at The Royal Senses Resort & Spa Crete, Curio Collection Hilton?

Yep, they've got a beach bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Royal Senses Resort & Spa Crete, Curio Collection Hilton?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Royal Senses Resort & Spa Crete, Curio Collection Hilton?

No, only service animals are allowed.

The Royal Senses Resort & Spa Crete, Curio Collection Hilton Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 49 out of 73 reviews" "
Rating 8 - Good. 15 out of 73 reviews" "
Rating 6 - Okay. 4 out of 73 reviews" "
Rating 4 - Poor. 2 out of 73 reviews" "
Rating 2 - Terrible. 3 out of 73 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Dina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hotel! We chose this hotel because of location, a little secluded but 20 minutes from Rethymno. It was nice to have the seclusion and quiet feel since we were on our honeymoon. Staff was wonderful, accommodations were wonderful. They sent us a bottle of champagne when they found out we were on our honeymoon. Only complaint was that our shower kept getting flooded and there was a drainage smell, but staff fixed it right away. Also, our pool light in our room was not getting fixed. The night staff didn't know too much about technical support, so we would have to wait until morning for things to get fixed. Absolutely loved our room setup, and how the bed was faced towards the window.
Stayed 4 nights in Jul 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One the best hotels in all of Greece
Amazing resort. This is one nicest and best run hotels in all of Greece. They do an excellent job of ensuring you are relaxing during your holiday. The adults only section of this hotel is amazing!
Stayed 3 nights in Jul 2024

4/10 Poor

Floyd V, Bradley Beach

Disliked: Amenities, property conditions & facilities
It was ok. Definitely not a 5 star!
Stayed 4 nights in Jul 2024

8/10 Good

Andria

Travelled with family and small children
Disliked: Cleanliness
Excellent food, poor service
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous property, beach access not beachfront
Beautiful hotel with very friendly staff. It does advertise as a beachfront resort, which is misleading. The resort itself is on a hillside and there is a shuttle to the beach which is a 3 minute drive and walkable uphill.
Stayed 4 nights in Jul 2024

10/10 Excellent

Katie Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful property. The staff and the service really make this hotel. Wonderful trip!
Stayed 7 nights in Jun 2024

10/10 Excellent

Paul, Burlington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute gem. One might never have to leave the resort due to how comfortable and accommodating it is. OR. It is most convenient to nearly all Crete has to offer if adventuring. The staff are tremendous. Above and beyond always with a smile. The hotel is perfectly appointed with something for everyone.
Stayed 6 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch service from the moment you walk in. Everybody, and I mean everybody there provides the best service/friendliness/helpfulness. Whoever does the hiring there does a great job finding such incredible employees. The resort itself is amazing. Clean, beautiful, beautiful views, great pools, good food. I can’t say enough about this place. I guess the one negative (or positive for some people) is that it’s quite a drive to get anywhere. But I guess that’s just Crete being a big island with everything spread out.
Stayed 5 nights in Oct 2023

10/10 Excellent

Gerhard-Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb experience. Nice relaxing hotel. Super friendly and helpful staff. All perfect
Stayed 7 nights in Oct 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

RON LIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect.
Amaizing from top to bottom, great service and restaurants, great pool, alot of space in the pool, has a shuttle to the beach 2 mins drive,Great breakfast!!! We had a late flight and they have showers and fitting rooms and you can stay aslong as you want,wow,wow,wow!
Stayed 3 nights in Jul 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This must be my best stay at a hotel ever (i’m 37 years old and travel alot). BEAUTIFUL hotel & our room was gorgeous! Nice, polite and service minded staff that always helped me and my gf if needed. Great location with a private beach, great pool area with a nice bar. Spa, gym and 3 restaurants! Our week here was worth every penny and we will love to visit again soon 😊 also thank you for your lovely farewell gift bag with Greek olive oil and candy. 12/10!
Stayed 7 nights in Jul 2023

10/10 Excellent

Hollie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is our second visit to The Royal Senses. Having returned after our trip last year, we loved the place just the same this time around. The service is 5* star, the staff are wonderful and the food is fantastic! This place holds a dear place in our hearts.
Stayed 7 nights in Jul 2023

6/10 Okay

Ben

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice rooms and friendly staff but the cable car to rooms, boring pools and lack of beach access really let it down.
Stayed 11 nights in Jul 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Bad luck or bad management?
Stayed 4 nights in Jun 2023

2/10 Terrible

Sabrina

Disliked: Cleanliness, staff & service
Stayed 7 nights in Jun 2023

10/10 Excellent

Sabrina M

Liked: Cleanliness, staff & service, property conditions & facilities
This place was amazing. Thank you Yasmine for making out stay feel so special. They welcomed us with a birthday cake one on the days we were there. This is one of the best places we have stayed in Greece, including other islands and the city. We loved it. Everything was beautiful and perfect. Thank you!
Stayed 2 nights in May 2023

10/10 Excellent

Verline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023

2/10 Terrible

Todd

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our last stop on our Greece vacation and we were looking forward to relaxing, but that was not what happened at this hotel. This hotel has a lot of work to do to make it a 5 star. We had three different rooms during our stay (and we aren’t picky people at all) our first two rooms had a very bad sewage smell so we asked to be moved. They ended up upgrading us (which we appreciated) to a room that smelt fine. It was at the top of the resort. Rude staff - The staff at the front desk as well as some staff at the main restaurant staff were rude. They made you feel bad for asking for anything. There were two members of the staff looking at TikTok’s as we entered the restaurant one night and didn’t acknowledge us to seat us. There was also some weird tension from the servers in the main restaurant one night, didn’t make for a good environment. Repairs - The hotel is new and looked great in pictures but it felt like it had been open for 10 years. There are things that need significant repairing already - some of the pools leak, our door lock was broken in one of our rooms, tiles are chipped and cracked, the lift broke down one night. Cleanliness - there were ants on food trays that were left outside of rooms for 12 hours. There were also cockroaches around the hotel area. Overall feels like they can do better on the cleanliness.
Stayed 3 nights in Sep 2022

10/10 Excellent

Noam

Stayed 5 nights in Aug 2022

8/10 Good

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: Quiet Food Staff Private Pool Con: Would have been nicer on the beach Not a good sea view as blocked Single slow lift Not a lot of night time entertainment - only 2 in 6 days
Stayed 6 nights in Aug 2022

10/10 Excellent

Anne Cecilie Gangstø

Stayed 1 night in Jul 2022

6/10 Okay

Ewan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality rooms + pools - poor food + location
A good quality hotel with some disappointing elements to our stay. The rooms are very comfortable and cleaned very well. We had a shared swim up room and it was very spacious even with 3 people in one room. The pools are very good and sun loungers really comfortable. Service by the pool was in general very good, however the drink quality was more "all inclusive" than al a carte (even though you are paying for it). Don't be fooled by instagram, the drinks don't look like that around the pool. They are very quickly made and of average quality. The breakfast buffet is by far the worst I have ever experienced. For the cost of a room you would expect some level of freshly cooked food, but its all buffet. They have a lady making omelettes, but its poured out of a 3 litre pre-mixed jug and tasted horrible. Buffet eggs were under cooked and pre-cooked boiled eggs were raw. There was plenty of pastry / pancakes etc so young children would probably be happy. In a nut shell they are serving a cheap buffet breakfast that you would expect in a lower class of hotel. You can have breakfast in your room / pool on a floating platter - but its just the buffet brought to you so don't waste your money. Location is poor you can't walk anywhere - the sister hotel on the beach in front is separated by a motorway, there is a free shuttle. You have to get a taxi to visit any restaurants outside the hotel or the sister hotel - 18 euro to small town / 50 euro to the large town
Stayed 7 nights in Jul 2022

10/10 Excellent

Nirmal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay here. The property itself was spectacular being new.. the staff were flawless .. extremely hospitable and willing to please.. we had spa treatments which were ok… but the rest of the resort and the staff negated that.. the annexed resort by the beach means you can have the best of both world .. water sports offered at the sister resort .. would thoroughly recommend to anyone wanting a luxury break. Food wise the half board main restaurant option was decent .. ate at the other restaurants but were not to my taste but despite all that I would still thoroughly recommend !
Stayed 7 nights in Jul 2022