Lotte Arai Resort: Deals & Reviews (Myoko, JPN)

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Family-friendly ski hotel with a full-service spa

Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot tub

Bar

Spa

Pool

Breakfast available

Gym

Explore the area

1966 Ryozenji, Myoko, Niigata, 944-0062

Myoko Kogen
1 min walk
Arai Road Station
8 min drive
Myoko Sunshine Land
11 min drive

Room options

Premium bedding, down duvets, pillow-top beds, minibar

ARAI Bldg. Character Twin / Mountain view (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Fridge

Flat-screen TV

Down duvet

Premium bedding

Pillow-top bed

31 sq m
Mountain view
Sleeps 3
1 Single Bed and 1 Double Bed

CLUB Bldg. Premier Suite / Twin (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Fridge

Flat-screen TV

Down duvet

Premium bedding

Pillow-top bed

75 sq m
Mountain view
Sleeps 3
1 Double Bed and 1 Single Bed

CLUB Bldg. Grand Premier Suite (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Fridge

Flat-screen TV

Down duvet

Premium bedding

Pillow-top bed

113 sq m
Mountain view
Sleeps 4
2 Double Beds

CLUB Bldg. Deluxe DoubleTwin (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Fridge

Flat-screen TV

Down duvet

Premium bedding

Pillow-top bed

43 sq m
Mountain view
Sleeps 4
2 Double Beds

LODGE Bldg. Deluxe Twin / Mountain view (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Fridge

Flat-screen TV

Down duvet

Premium bedding

Pillow-top bed

42.6 sq m
Mountain view
Sleeps 2
2 Single Beds

LODGE Bldg. Deluxe Suite F (3 beds)

Highlights

Soundproofed

Air conditioning

Heating

Fridge

Flat-screen TV

Down duvet

Premium bedding

Pillow-top bed

79.2 sq m
Sleeps 4
1 King Bed and 2 Single Beds

CLUB Bldg. Deluxe Double (1 bed)

Highlights

Soundproofed

Air conditioning

Heating

Fridge

Flat-screen TV

Down duvet

Premium bedding

Pillow-top bed

43 sq m
Mountain view
Sleeps 2
1 Double Bed

CLUB Bldg. Premier Suite / Double (1 bed)

Highlights

Soundproofed

Air conditioning

Heating

Fridge

Flat-screen TV

Down duvet

Premium bedding

Pillow-top bed

75 sq m
Mountain view
Sleeps 2
1 King Bed

CLUB Bldg. Deluxe FamilyTwin (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Fridge

Flat-screen TV

Down duvet

Premium bedding

Pillow-top bed

34 sq m
Mountain view
Sleeps 3
1 Double Bed and 1 Single Bed

LODGE Bldg. Corner Suite (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Fridge

Flat-screen TV

Down duvet

Premium bedding

Pillow-top bed

63 sq m
Sleeps 4
2 Double Beds

ARAI Bldg. Superior Twin / Mountain view (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Free cots/infant beds

Fridge

Flat-screen TV

Down duvet

Pillow-top bed

31 sq m
Mountain view
Sleeps 2
2 Single Beds

LODGE Bldg. Deluxe Suite (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Fridge

Flat-screen TV

Down duvet

Premium bedding

Pillow-top bed

76.3 sq m
Mountain view
Sleeps 4
2 Double Beds

NEST Bldg. Deluxe Twin (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Fridge

Flat-screen TV

Down duvet

Premium bedding

Pillow-top bed

34.3 sq m
Sleeps 2
2 Single Beds

LODGE Bldg. Deluxe FamilyTwin (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Free cots/infant beds

Fridge

Flat-screen TV

Down duvet

Pillow-top bed

44.6 sq m
Sleeps 3
1 Single Bed and 1 Double Bed

LODGE Bldg. Deluxe DoubleTwin (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Free cots/infant beds

Fridge

Flat-screen TV

Down duvet

Pillow-top bed

44.6 sq m
Sleeps 4
2 Double Beds

LODGE Bldg. Deluxe Quadruple (4 beds)

Highlights

Soundproofed

Air conditioning

Heating

Free cots/infant beds

Fridge

Flat-screen TV

Down duvet

Pillow-top bed

54.6 sq m
Sleeps 4
4 Single Beds

LODGE Bldg. Deluxe Twin (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Free cots/infant beds

Fridge

Flat-screen TV

Down duvet

Pillow-top bed

40.6 sq m
Sleeps 2
2 Single Beds

ARAI Bldg. Superior FamilyTwin (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Free cots/infant beds

Fridge

Flat-screen TV

Down duvet

Pillow-top bed

31 sq m
Sleeps 3
1 Single Bed and 1 Double Bed

ARAI Bldg. Superior FamilyTriple (3 beds)

Highlights

Soundproofed

Air conditioning

Heating

Free cots/infant beds

Fridge

Flat-screen TV

Down duvet

Pillow-top bed

42 sq m
Sleeps 4
2 Single Beds and 1 Double Bed

ARAI Bldg. Superior Twin / 4 beds in total (Connecting rooms)

Highlights

Soundproofed

Air conditioning

Heating

Fridge

Flat-screen TV

Down duvet

Premium bedding

Pillow-top bed

62 sq m
Mountain view
Sleeps 4
4 Single Beds

ARAI Bldg. Superior Double (1 bed)

Highlights

Soundproofed

Air conditioning

Heating

Free cots/infant beds

Fridge

Flat-screen TV

Down duvet

Pillow-top bed

23 sq m
Sleeps 2
1 Double Bed

LODGE Bldg. Deluxe Suite R (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Fridge

Flat-screen TV

Down duvet

Premium bedding

Pillow-top bed

54.6 sq m
Mountain view
Sleeps 2
2 Single Beds

ARAI Bldg. Character Triple / Mountain view (3 beds)

Highlights

Soundproofed

Air conditioning

Heating

Fridge

Flat-screen TV

Down duvet

Premium bedding

Pillow-top bed

40 sq m
Mountain view
Sleeps 4
2 Single Beds and 1 Double Bed

ARAI Bldg. Superior Triple / Mountain view (3 beds)

Highlights

Soundproofed

Air conditioning

Heating

Free cots/infant beds

Fridge

Flat-screen TV

Down duvet

Pillow-top bed

31 sq m
Sleeps 3
3 Single Beds

ARAI Bldg. Superior Twin (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Free cots/infant beds

Fridge

Flat-screen TV

Down duvet

Pillow-top bed

23 sq m
Sleeps 2
2 Single Beds

LODGE Bldg. Deluxe Suite T (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Fridge

Flat-screen TV

Down duvet

Premium bedding

Pillow-top bed

54.6 sq m
Sleeps 4
2 Double Beds

Similar properties

Parking included

Free WiFi

Restaurant

Air conditioning

for 1 night

includes taxes & fees

8 Dec - 9 Dec

About the area

Myoko

A family-friendly stay in Myoko awaits you at Lotte Arai Resort. You'll be 18.4 km (11.5 mi) from Takada Park and 21.8 km (13.5 mi) from Iwanohara Vineyard. Highlights at this ski hotel include 2 restaurants, 2 hot tubs and a full-service spa. .The restaurant, Asahi, serves Japanese cuisine and is open for breakfast and dinner. BAR Ruri is the hotel's own bar. Enjoy the indoor swimming pool, gym, sauna and karaoke. 3 meeting rooms and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, a seasonal outdoor swimming pool and a snack bar/deli. Each morning continental breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of free train pick-up service. .Places within a 30-minute drive of this 4-property class Myoko hotel include Imori Pond and Joetsu Municipal Aquarium.

What's nearby

Myoko Kogen - 1 min walk - 0.0 km
Akakura Onsen Ski Area - 22 min drive - 21.5 km
Akakan Ski Area - 22 min drive - 21.5 km
Ikenotaira Onsen Ski Resort - 25 min drive - 23.2 km
Mount Myoko - 58 min drive - 37.3 km

Getting around

Naoetsu Station - 29 min drive
Niigata (KIJ) - 113 min drive

Restaurants

‪くびき野情報館 - ‬19 min drive
‪Sky Restaurant Zen - ‬16 min drive
‪食堂ミサ - ‬8 min drive
‪Myoko Coffee - ‬6 min walk
‪氷見きときと寿し - ‬8 min drive

About this property

Lotte Arai Resort

Family-friendly ski hotel with a full-service spa

Have fun with on-site winter activities, including downhill skiing, snowboarding and snow tubing, and in warmer months enjoy mountain biking and zip-lining. Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 hot tubs after a day on the slopes. Lotte Arai Resort helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. At the end of the day, order après-ski drinks at the hotel's bar.

There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers karaoke, an indoor pool and a sauna.

This 4-star Myoko hotel is smoke free.

245 guestrooms or units

2 dining venues

2 coffee shops

Karaoke

Deli

Umbrellas for the pool

Ski lift tickets

Ski equipment storage

Ski equipment rentals

Business facilities

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Library

Terrace

Garden

BBQ grill(s)

Outdoor picnic space

Gift shop

Newspapers in lobby (free)

Fireplace in lobby

On-site shopping

Lift

No smoking on site

Locker space

Bar or lounge

Bar by the pool

Lotte Arai Resort offers 245 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA MANNA. The spa is open selected days.

Public bath/onsen services include an indoor mineral hot spring (onsen). There are hot springs open between 6:30 AM and 11:00 PM.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available
Free train station pick-up shuttle from 9:00 AM to 8:30 PM
Train station shuttle at scheduled times, on request
Free train station drop-off

Food and drink

Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,080 for adults and JPY 1,870 for children
2 coffee shops/cafes
2 restaurants
A bar/lounge
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Asahi
BAR Ruri
Sky Restaurant ZEN
The Plate
ゴンドラレストラン Village

Family friendly

In-room refrigerator
Indoor pool
Laundry facilities
Playground
Pool toys
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms
Trampoline

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service

Business services

3 meeting rooms
Business centre
Computer station

Outdoors

Barbecue grill
Garden
In the mountains
Outdoor entertainment area
Picnic area
Pool umbrellas
Terrace

Full-service spa

Hot spring
Hot springs open from 6:30 AM - 11:00 PM
Hot springs water temperature - 38 ºC
Indoor mineral hot springs (onsen)
Outdoor mineral hot springs (onsen)
Spa open select days

Accessibility

Lift

Banquet hall
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Down comforter
Pillowtop mattress
Premium bedding

Bathroom

Bidet
Deep soaking bathtub
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Electric kettle
Free bottled water
Minibar
Refrigerator
Tea bags/instant coffee

Air conditioning
Desk
Heating
Laptop workspace
Phone
Safe
Soundproofed rooms
Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

For more details, please contact the property using the information on the booking confirmation

Ski slopes open in mid-December, depending on snow conditions. Guests should contact the property in advance of arrival for ski slope availability.

Meals are not included in the breakfast and half board rate plans for children ages 3 and under.

Disposable personal items such as toothbrush, razor, hairbrush, and shower cap are available for a surcharge in the lobby.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 April to 16 December:

Hot tub

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: from approximately JPY 3080 for adults and from JPY 1870 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

We should mention

The seasonal pool will open on 15 July and close on 03 September.
Pool access available from 10:00 AM to 10:00 PM
Hot springs access available from 6:30 AM to 11:00 PM.
Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

LOTTE ARAI RESORT Myoko

LOTTE ARAI Myoko

LOTTE ARAI

Lotte Arai Resort Hotel

Lotte Arai Resort Myoko

Lotte Arai Resort Hotel Myoko

Frequently asked questions

What is the cancellation policy at Lotte Arai Resort?

Lotte Arai Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lotte Arai Resort?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Lotte Arai Resort on 25 Nov 2024 start from NZ$124.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Lotte Arai Resort?

The closest beach to Lotte Arai Resort is Tozaki Beach (19.5 km).

Is there a spa on site at Lotte Arai Resort?

Yep, SPA MANNA is available for guests.

Does Lotte Arai Resort have a pool?

Lotte Arai Resort has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 10:00 PM (Seasonal outdoor pool open from July 15 to September 03).

What luxury perks are available at Lotte Arai Resort?

Lotte Arai Resort features 2 hot tubs, an indoor pool and 2 restaurants. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Lotte Arai Resort a romantic place to stay?

Garden-view dining and a lounge bar, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Lotte Arai Resort.

Is Lotte Arai Resort family-friendly?

You bet! With amenities such as a playground, laundry facilities and a BBQ, it's no surprise that Lotte Arai Resort is a hit with families.

Are there hot tubs in the rooms at Lotte Arai Resort?

No, but there are deep-soaking baths in the guestrooms.

Does Lotte Arai Resort serve breakfast?

You bet, continental breakfast is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Lotte Arai Resort?

No, Lotte Arai Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Lotte Arai Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lotte Arai Resort?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Lotte Arai Resort?

No, pets are not allowed.

Lotte Arai Resort Reviews

8.6

Excellent

9.4/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Verified traveller

Travelled with family

8 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property!

A very comfortable stay for us on a road trip. The property is located in the mountains, about 30-45 minutes to the coastline where all the actions are. Rooms were very clean and spacious. We had rooms that overlook the ski lifts. We went during the quiet season so there was limited dining options. It is a huge property with lots of attractions and we could imagine the buzz in the peak seasons. There was no air-conditioning in the rooms during our stay but the staff brought in electric fans which did the job. A nice stay after all.

Stayed 1 night in Apr 2024

10/10 Excellent

Derek

13 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2024

10/10 Excellent

aria

16 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really nice Ski in ski out hotel.

Stayed 1 night in Mar 2024

10/10 Excellent

Freddy

4 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern & Quaint Japanese Onsen Getaway

Modern yet quaint Japanese Onsen getaway.

Stayed 6 nights in Feb 2024

10/10 Excellent

Shawn

4 Mar 2024

Liked: Staff & service, property conditions & facilities

Excellent location for skiing at the resort. The food was good, and the Onsen was excellent. I thoroughly enjoyed my stay.

Stayed 7 nights in Feb 2024

10/10 Excellent

kevin, Miami

29 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Epic

Stayed 4 nights in Feb 2024

10/10 Excellent

Cara

Travelled with family and small children

21 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect for a family ski vacation, excellent ski school, surrounding area has many good restaurants

Stayed 6 nights in Feb 2024

8/10 Good

Cerine

Travelled with partner

20 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All inclusive resort

Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Travelled with family

17 Feb 2024

Liked: Amenities

Lovely resort with very comfortable beds and pillows. Very fresh varied food. Highly recommend

Stayed 8 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family

14 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great enjoyable stay

Our second time after 5 years and it’s still as well maintained. We stayed on the lodge/ club side and enjoyed the views from our room. The bar is a favorite, and Japanese restaurant as well. Can skip breakfast if not a big eater- bakery seemed nice. Didn’t enjoy the Korean restaurant as much. Skiing was great! We were lucky to get one day of powder! Ask for Kim in ski school.

Stayed 4 nights in Feb 2024

8/10 Good

Jane

Travelled with family

12 Feb 2024

Liked: Cleanliness, property conditions & facilities

This property has everything you need for an enjoyable time, especially skiing and soaking in the onsen. The downside is not being able to explore outside the area freely as we were dependent on the hotel’s bus schedule the ride takes 30min to the train station. We also had difficulty communicating with some of the hotel staff, even though we spoke Japanese fluently! We understand their need to wear masks (sort of) but many times we just wished they spoke more clearly. All in all, we had a memorable time at Arai.

Stayed 4 nights in Feb 2024

6/10 Okay

ATSUKO

31 Jan 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Not impressed

Check in was a lengthy process. We found that they could not seem to locate our bags and ski equipment that we sent ahead. They seemed disorganized and confused. Other guests in the lounge areas, dining room and onsen were very loud. Overall not very relaxing. The skiing was not great, as it was so warm, the conditions were bad. The food in the breakfast bugfet was good, but the non Japanese items on the dinner menu were not executed very well. Fairly tasteless yoshoku choices.

Stayed 1 night in Jan 2024

8/10 Good

Brigitt

29 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

17 Jan 2024

Stayed 3 nights in Jan 2024

2/10 Terrible

ML

Travelled with family

27 Mar 2023

Disliked: Amenities, property conditions & facilities

This property was very over rated. There was no microwave in the room which made it extremely difficult to eat snacks. I thought for the price of the room it was incredibly small. We paid less for more elsewhere in Japan. I was not impressed at all and will not be staying here in the future and will not recommend the hotel to any one I know.

Stayed 6 nights in Mar 2023

2/10 Terrible

Keith

22 Feb 2023

Stayed 1 night in Feb 2023

10/10 Excellent

Hanako

16 Feb 2023

Stayed 2 nights in Feb 2023

10/10 Excellent

Ted

Travelled with family

15 Feb 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Went with the kids. The hotel offers some classes for us to learn skiing or snowboarding. Stayed couple nights. Great experience. Would go to the same hotel if we ever go to Arai.

Stayed 2 nights in Dec 2022

10/10 Excellent

Kevin, Mililani

3 Feb 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Christopher, Edmonton

Travelled with family

2 Feb 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a great stay. The property was a bit dated and the rooms were older but the amenities were great. It’s not necessarily ski in ski out as you have to walk a bit to the lift. But overall it was a great experience. The hotel had a lot of foreigners that feigned absolute ignorance about the rules of the hotel. What was disappointing at breakfast you see the server telling you use gloves and mask when going to the buffet, and then you see a foreigner completely ignore those rules and uses his grubby hands to touch all the bread to choose one at the middle and toast it. Otherwise the stay was enjoyable.

Stayed 1 night in Feb 2023

10/10 Excellent

Cara Yat Chee

Travelled with family and small children

30 Jan 2023

Liked: Cleanliness, amenities, property conditions & facilities

Excellent place for ski in ski out with a wonderful ski school for children

Stayed 7 nights in Jan 2023

10/10 Excellent

Dickson

20 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Marc

17 Jan 2023

Liked: Cleanliness, room comfort

Service wasn’t great at front desk as they didn’t explain the facility properly. Marc

Stayed 2 nights in Jan 2023

8/10 Good

Colm, Chula Vista

Travelled with family

4 May 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was nice except for breakfast which was nasty like McDonald's.

Stayed 1 night in May 2022

6/10 Okay

sammy

27 Dec 2021

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 4 nights in Dec 2021

Lotte Arai Resort

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Reviews

Excellent

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ARAI Bldg. Superior Twin / Mountain view (2 beds)

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View all photos for LODGE Bldg. Deluxe Suite (2 beds)

LODGE Bldg. Deluxe Suite (2 beds)

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View all photos for NEST Bldg. Deluxe Twin (2 beds)

NEST Bldg. Deluxe Twin (2 beds)

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View all photos for LODGE Bldg. Deluxe FamilyTwin (2 beds)

LODGE Bldg. Deluxe FamilyTwin (2 beds)

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View all photos for LODGE Bldg. Deluxe DoubleTwin (2 beds)

LODGE Bldg. Deluxe DoubleTwin (2 beds)

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View all photos for LODGE Bldg. Deluxe Quadruple (4 beds)

LODGE Bldg. Deluxe Quadruple (4 beds)

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View all photos for LODGE Bldg. Deluxe Twin (2 beds)

LODGE Bldg. Deluxe Twin (2 beds)

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View all photos for ARAI Bldg. Superior FamilyTwin (2 beds)

ARAI Bldg. Superior FamilyTwin (2 beds)

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View all photos for ARAI Bldg. Superior FamilyTriple (3 beds)

ARAI Bldg. Superior FamilyTriple (3 beds)

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View all photos for ARAI Bldg. Superior Twin / 4 beds in total (Connecting rooms)

ARAI Bldg. Superior Twin / 4 beds in total (Connecting rooms)

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View all photos for ARAI Bldg. Superior Double (1 bed)

ARAI Bldg. Superior Double (1 bed)

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View all photos for LODGE Bldg. Deluxe Suite R (2 beds)

LODGE Bldg. Deluxe Suite R (2 beds)

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View all photos for ARAI Bldg. Character Triple / Mountain view (3 beds)

ARAI Bldg. Character Triple / Mountain view (3 beds)

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View all photos for ARAI Bldg. Superior Triple / Mountain view (3 beds)

ARAI Bldg. Superior Triple / Mountain view (3 beds)

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View all photos for ARAI Bldg. Superior Twin (2 beds)