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Crown Reef Beach Resort and Waterpark

3.0 star property
Ocean-view aparthotel with a poolside bar, near Myrtle Beach State Park
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crown Reef Beach Resort and Waterpark

Water park
Balcony view
Indoor pool, 2 outdoor pools
Fridge, microwave, coffee/tea maker
32-inch flat-screen TV with cable channels, TV

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Hot tub
  • Restaurant
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Bar
    Bar

Explore the area

Map
Myrtle Beach, SC
  • Myrtle Beach Beaches
    1 min walk
  • Springmaid Beach
    12 min walk
  • Myrtle Beach State Park
    13 min walk
  • Myrtle Beach, SC (MYR-Myrtle Beach Intl.)
    6 min drive

Room options

View all photos for Club Condo, 2 Bedrooms, Oceanfront

In-room safe, blackout curtains, iron/ironing board, free WiFi

Club Condo, 2 Bedrooms, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
2 bedrooms
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Oceanfront

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premium Condo, 2 Bedrooms, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
2 bedrooms
  • 120 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Club Condo, 2 Bedrooms, Ensuite, Oceanfront

32-inch flat-screen TV with cable channels, TV

Club Condo, 2 Bedrooms, Ensuite, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
2 bedrooms
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom, Shower Grab Bars, Oceanfront

32-inch flat-screen TV with cable channels, TV

Club Suite, 1 Bedroom, Shower Grab Bars, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront

32-inch flat-screen TV with cable channels, TV

Premium Suite, 1 Bedroom, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Condo, 2 Bedrooms, Balcony, Oceanfront

Club Condo, 2 Bedrooms, Balcony, Oceanfront

Club Condo, 2 Bedrooms, Balcony, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
2 bedrooms
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Classic Suite, Multiple Beds, Jetted Tub, Oceanfront

32-inch flat-screen TV with cable channels, TV

Classic Suite, Multiple Beds, Jetted Tub, Oceanfront

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds, 1 Double Murphy Bed and 1 Double Sofa Bed

View all photos for Classic Suite, Jetted Tub, Oceanfront

Classic Suite, Jetted Tub, Oceanfront | Living room

Classic Suite, Jetted Tub, Oceanfront

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 1 Double Murphy Bed

View all photos for Classic Room, 1 King Bed with Sofa bed, Kitchenette, Oceanfront

Classic Room, 1 King Bed with Sofa bed, Kitchenette, Oceanfront

Classic Room, 1 King Bed with Sofa bed, Kitchenette, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 39 sq m
  • Studio
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Suite, 1 Bedroom, Oceanfront

32-inch flat-screen TV with cable channels, TV

Classic Suite, 1 Bedroom, Oceanfront

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds, 1 Double Murphy Bed and 1 Double Sofa Bed

View all photos for Classic Room, Oceanfront

Classic Room, Oceanfront

Classic Room, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 39 sq m
  • Studio
  • 1 bathroom
  • Ocean view
  • Sleeps 4

View all photos for Classic Double Room, 2 Queen Beds, Kitchenette, Oceanfront

Classic Double Room, 2 Queen Beds, Kitchenette, Oceanfront

Classic Double Room, 2 Queen Beds, Kitchenette, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Shower/bath combination
  • 39 sq m
  • Studio
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom, Oceanfront

32-inch flat-screen TV with cable channels, TV

Club Suite, 1 Bedroom, Oceanfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Sea Crest Oceanfront Resort
Pool
Hot tub
Parking included
Free WiFi
3.9 out of 5, Good, (3896)
The price is NZ$165
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Sea Crest Oceanfront Resort

About the area

Myrtle Beach

A family-friendly stay in Myrtle Beach awaits you at Crown Reef Beach Resort and Waterpark. Within steps you'll find Myrtle Beach Beaches and Art Museum of Myrtle Beach within a 10-minute stroll. Highlights at this beachfront aparthotel include 2 restaurants, 2 outdoor swimming pools and a free water park. .You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, a balcony and a coffee/tea maker. In-room dining is easy with amenities like a fridge, a microwave and room service. Free local calls, a safe and a hairdryer are also available. .The restaurant, Loco Gecko Beach Shak, serves American cuisine and is open for lunch and dinner. Pool Bar and Grill is the aparthotel's own bar, serving drinks along with light fare. Spend the day at the beach and enjoy the 11 hot tubs, indoor swimming pool and gym. Other amenities include free Wi-Fi in public areas, a lazy river and a children's swimming pool. Cooked-to-order breakfast is available at weekends between 8:00 AM and 11:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3-property class Myrtle Beach aparthotel include Myrtle Beach Boardwalk and Broadway at the Beach.
View more Aparthotels in Myrtle BeachOpens in a new window

What's nearby

  • Myrtle Beach State Park - 13 min walk - 1.1 km
  • The Market Common - 3 min drive - 2.6 km
  • Family Kingdom Amusement Park - 4 min drive - 3.2 km
  • Myrtle Beach Boardwalk - 4 min drive - 3.7 km
  • SkyWheel Myrtle Beach - 5 min drive - 5.2 km

Getting around

  • Myrtle Beach, SC (MYR-Myrtle Beach Intl.) - 6 min drive

Restaurants

  • ‪Damon's Grill - ‬3 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Angelo's Steak & Pasta - ‬17 min walk
  • ‪Scooby's Ice Cream & Grill - ‬15 min walk
  • ‪Subway - ‬19 min walk

About this property

Crown Reef Beach Resort and Waterpark

Ocean-view aparthotel with a poolside bar, near Myrtle Beach State Park
Crown Reef Beach Resort and Waterpark offers its guests a complimentary water park, 2 outdoor swimming pools, and 11 hot tubs along with a lazy river and a waterslide. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this aparthotel measures 10000 square feet (929 square metres) and includes conference space. An indoor pool, a children's pool, and a fitness centre are also featured at the family-friendly Crown Reef Beach Resort and Waterpark. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Myrtle Beach aparthotel.

  • 514 guestrooms or units
  • 11 levels
  • 3 buildings
  • 2 dining venues
  • Conference rooms
  • 10000 sq ft of conference space
  • 929 sq. m of conference space
  • Built in 1994
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Gift shop
  • Computer for guest use
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Crown Reef Beach Resort and Waterpark offers 514 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided.

Languages

English

Property amenities

Beach

  • On the beach

Pool/Spa

  • 11 spa tubs
  • 2 outdoor pools
  • Indoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 12 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool

Restaurants on site

  • Grab n Go
  • Loco Gecko Beach Shak
  • Pool Bar and Grill

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Dining

  • Weekend cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 17.95 for adults and USD 9.45 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • 10,000 square feet of conference space
  • Computer station
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Free local calls
  • Gift shop/newsstand
  • Iron/ironing board
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Location highlights

  • Near the airport
  • Near the ocean
  • On the Strip

Things to do

  • Arcade/game room
  • Children's pool
  • Free water park
  • Gym
  • Waterslide
  • Bicycle rentals nearby
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 11 floors
  • 3 buildings
  • 514 units
  • Access via exterior corridors
  • Banquet hall
  • Built in 1994

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The check-in location differs from the property location; go to: [Conference center across the street]
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 17.95 for adults and from USD 9.45 for children
  • Covered self-parking fee: USD 12.00 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Crown Reef
Crown Reef Myrtle Beach
Crown Reef Resort
Crown Reef Resort Myrtle Beach
Crown Resort
Reef Crown
Crown Reef At South Beach Hotel Myrtle Beach
Crown Reef Resort s Beach Myrtle Beach
Crown Reef Resort South Carolina
Crown Reef s Beach Hotel
Myrtle Beach Crown Reef
The Crown Reef Hotel Myrtle Beach Sc
Crown Reef Beach Resort Waterpark Myrtle Beach
Crown Reef Beach Resort Waterpark
Crown Reef Beach Waterpark Myrtle Beach
Crown Reef Beach Waterpark
Hotel Crown Reef Beach Resort and Waterpark Myrtle Beach
Myrtle Beach Crown Reef Beach Resort and Waterpark Hotel
Hotel Crown Reef Beach Resort and Waterpark
Crown Reef Beach Resort and Waterpark Myrtle Beach
Crown Reef Resort
Crown Reef Beach Resort Waterpark Myrtle Beach
Crown Reef Beach Resort Waterpark
Crown Reef Beach Waterpark Myrtle Beach
Crown Reef Beach Waterpark
Hotel Crown Reef Beach Resort and Waterpark Myrtle Beach
Myrtle Beach Crown Reef Beach Resort and Waterpark Hotel
Hotel Crown Reef Beach Resort and Waterpark
Crown Reef Beach Resort and Waterpark Myrtle Beach
Crown Reef Resort
Crown Reef Beach Resort Waterpark Myrtle Beach
Crown Reef Beach Resort Waterpark
Crown Reef Beach Waterpark Myrtle Beach
Crown Reef Beach Waterpark
Hotel Crown Reef Beach Resort and Waterpark Myrtle Beach
Hotel Crown Reef Beach Resort and Waterpark
Crown Reef Beach Resort and Waterpark Myrtle Beach
Crown Reef Resort
Myrtle Beach Crown Reef Beach Resort and Waterpark Hotel
Crown Reef Waterpark Myrtle

Frequently asked questions

Is parking available at Crown Reef Beach Resort and Waterpark?

Yep, Crown Reef Beach Resort and Waterpark has a covered self car park with in/out privileges for USD 12.00 per day.

How much does it cost to stay at Crown Reef Beach Resort and Waterpark?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Crown Reef Beach Resort and Waterpark on 3 Dec 2024 start from NZ$216.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Crown Reef Beach Resort and Waterpark?

Yep, Crown Reef Beach Resort and Waterpark is on Myrtle Beach Beaches, which travelers give top marks. Fun beach activities include windsurfing, body boarding and parasailing.

Does Crown Reef Beach Resort and Waterpark have a pool?

Yep, and guests love it! Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Crown Reef Beach Resort and Waterpark have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Crown Reef Beach Resort and Waterpark?

Crown Reef Beach Resort and Waterpark features 2 outdoor pools, 11 hot tubs and an indoor pool.

What makes Crown Reef Beach Resort and Waterpark a romantic place to stay?

Beachfront dining and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Crown Reef Beach Resort and Waterpark.

Is Crown Reef Beach Resort and Waterpark family-friendly?

You bet! With amenities such as a children's pool, an arcade and free water park access, it's no surprise that Crown Reef Beach Resort and Waterpark is a hit with families.

Does Crown Reef Beach Resort and Waterpark serve breakfast?

You bet, cooked-to-order breakfast is available at weekends from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Crown Reef Beach Resort and Waterpark?

No, Crown Reef Beach Resort and Waterpark does not offer an airport shuttle service.

Is there a bar or restaurant at Crown Reef Beach Resort and Waterpark?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crown Reef Beach Resort and Waterpark?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Crown Reef Beach Resort and Waterpark?

No, only service animals are allowed.

Is there a golf course on site at Crown Reef Beach Resort and Waterpark?

There isn't one on site, but Cancun Lagoon Miniature Golf is a short 18-minute walk away.

Crown Reef Beach Resort and Waterpark Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 863 out of 2204 reviews" "
Rating 8 - Good. 595 out of 2204 reviews" "
Rating 6 - Okay. 353 out of 2204 reviews" "
Rating 4 - Poor. 198 out of 2204 reviews" "
Rating 2 - Terrible. 195 out of 2204 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Deana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it but could have used not to have to call for towels
Stayed 5 nights in Aug 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, room comfort
Loved the property and beach. They need more help in the restaurant.
Stayed 5 nights in Aug 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall the stay was amazing! I brought my two daughters 7 & 10 and they had a great time between the beach and the indoor Water park. You can go out early in the morning and put your towels down to claim seats for the day. I felt the benefit to this was, you’re able to experience different parts of the pool areas each day. The pool, lazy river with hot tubs all around is such a huge area. One day I sat close to the water slides so my daughters could just go on it all day and I didn’t have to worry about being far away another day I was at the other end close to the drink refill station. I had an access point to the beach wherever I sat within a few feet. There are about 4-5 access points to the beach with a rinse off spot at each one. Buy the refill cup for the kids, I felt it was worth the money. Adult drinks are a bit pricey so I hit up the local liquor store and bought myself one of those cups and had mixers for my drinks the whole time out of the fountain machine. I did spend plenty of my money on their drinks so I don’t feel bad. I went with the impression that there was a breakfast buffet offered for free, come to find out it was replaced by and arcade and a grab and go spot where you can purchase and $4 small coffee. I brewed coffee in my room each morning after that and drank it on my balcony each morning on the 8th floor, I couldn’t complain. I’d go back with my kids each year and tell others to try it.
Stayed 6 nights in Aug 2024

10/10 Excellent

Aalexis

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and excellent place my kids love it
Stayed 4 nights in Aug 2024

2/10 Terrible

Alan

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Elena

Disliked: Property conditions & facilities
Stayed 10 nights in Aug 2024

8/10 Good

Ewa

Travelled with family
Liked: Cleanliness, amenities
This is very nice resort with great views 😊
Stayed 6 nights in Aug 2024

6/10 Okay

Estela

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Iesha

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Diana, Charlotte

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice amenities however, few options for eating.
Stayed 1 night in Jun 2024

6/10 Okay

Shelesa

Travelled with family
They stated that property was remodeled but my room was not the best ..Door between bedrooms in suite kept getting stuck , really have to force it open . The jetted tub had dirt or mold couldn't tell around the jets , didnt use it . They told us you can not save sests around the pool area but I saw ppl putting out towels as early as 6am . There were only 3 reps for check in and line was massive . Overall i give the property a 6
Stayed 3 nights in Aug 2024

2/10 Terrible

Blanca

Travelled with family
Disliked: Cleanliness, room comfort
Terrible
Terrible 😏, ofrecen muchas cosas y todo desde la atención al cliente al check in , nos cargaron sin nuestro consentimiento $ 200 dólares más despegues de haber pagado el hotel , el cuarto fatal , sucio
Stayed 3 nights in Aug 2024

4/10 Poor

Anna

Travelled with family
Disliked: Cleanliness
Poor condition, poor communication
The need to checkin across the street was not communicated and was excruciatingly slow. The room looked great at first, but after closer inspection had all kinds of poorly repaired damage, dirty sheets (it took 4 calls and 3 sets of sheets to get the right sheets despite confirming the bed size) from the previous guest, moldy bathtub jets, a cockroach in the room on night two (and several by the pool). The grab-n-go on the arcade had a major ceiling water leak all over their counter and continiued to wipe and serve from the contaminated area. Absolutely no apologies were made for any of the issues, including the disgusting, unchanged sheets, about which I communicated 4 time to the front desk/housekeeping.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amber

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed our stay and will book again. Great location for the beach and if wanting to be in a pool. The water slides were great and my son loved them. Excellent restaurant in walking distance plus the restaurant at the hotel was great. Entertainment nightly. Such a great hotel and stay and ready to book again!!
Stayed 5 nights in Aug 2024

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, room comfort
Service sucked never came to clean room tried to cancel. Our room got denied, even though I did it in plenty of time very very disappointed in this place and what Hotels.com can do for you.
Stayed 3 nights in Aug 2024

2/10 Terrible

mayra, gainesville

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed for 5 days and we never had anyone come service the room or at least get trash. We had to do it. I had to be calling them for towels and toilet paper. The appliances are very dirty. The whole rooms and restroom very out dated. Together with the kitchen. The water slides smelled really bad like urine. I don’t think they clean them often. This is not a place my family and I will stay again.
Stayed 5 nights in Aug 2024

2/10 Terrible

Cosme

Stayed 2 nights in Aug 2024

8/10 Good

Sherman

Travelled with family
Need to update the rooms.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathy

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Chelsea Ann

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had no issues with our stay! Clean and family friendly environment.
Stayed 4 nights in Aug 2024

8/10 Good

Domonique M

Liked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Joselito

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Francois

Liked: Cleanliness
Stayed 8 nights in Aug 2024