6/10 Okay
Heather
Travelled with family and small children
24 Aug 2024
Hotel was clean, but checkin was a bit confusing and took quite a while with only 2 people at the desk. When we got to the front we were immediately asked for an upsell to a different room with a “better view”- note ours was just fine and $80 for a floor or two up wasn’t worth it. They were perfectly polite however and offered us cookies…which sent a flag to someone in “memberships” to immediately approach us on “ways to save”. We were only staying for the night until our rented house was ready and we aren’t interested in memberships or timeshares. She was extremely pushy to boot and we were immediately turned off. The downside was that we were charged $40 and the website said it was a $25 resort fee, so I’m not really sure what they up charged us for and I can’t get anyone on the phone to explain it. We likely won’t book again because of this.
Heather
Stayed 1 night in Aug 2024