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Embassy Suites by Hilton Myrtle Beach Oceanfront Resort

4.0 star property
Stylish hotel on the shore with 7 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Myrtle Beach Oceanfront Resort

Bar (on property)
7 outdoor pools
7 outdoor pools
Terrace/patio
Sports facility

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
  • Restaurant
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
9800 Queensway Blvd, Myrtle Beach, SC, 29572-5266
  • Arcadian Shores Golf Club
    3 min drive
  • Apache Pier
    4 min drive
  • Tanger Outlets Myrtle Beach
    4 min drive
  • North Myrtle Beach, SC (CRE-Grand Strand)
    12 min drive

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking, View

View from room

Premium Suite, 1 King Bed, Non Smoking, View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Sofa bed - queen
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed, Non Smoking, Ocean View

32-inch flat-screen TV with cable channels, TV, MP3 dock

1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Sofa bed - queen
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Ocean View

View from room

Premium Suite, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Separate bedroom
  • 47.0 sq m
  • Ocean view
  • Sleeps 4

View all photos for One King Bed, Ocean View, Non-Smoking

View from room

One King Bed, Ocean View, Non-Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Sofa bed - queen
  • 47 sq m
  • Ocean view
  • Sleeps 4

View all photos for Premium Suite, Non Smoking, King, Mobility & Hearing, Tub

View from room

Premium Suite, Non Smoking, King, Mobility & Hearing, Tub

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Separate bedroom
  • 47 sq m
  • Ocean view
  • Sleeps 4

View all photos for Suite, Accessible (Mobility & Hearing, Roll-in Shower)

View from room

Suite, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Sofa bed - queen
  • 47 sq m
  • Ocean view
  • Sleeps 4

View all photos for King Suite PARTIAL Oceanview

View from room

King Suite PARTIAL Oceanview

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Separate bedroom
  • 47 sq m
  • Partial ocean view
  • Sleeps 4

View all photos for King Suite Oceanfront

View from room

King Suite Oceanfront

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Sofa bed - queen
  • 61 sq m
  • Ocean view
  • Sleeps 4

View all photos for Premium Suite, 2 Queen Beds, Ocean View

View from room

Premium Suite, 2 Queen Beds, Ocean View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Sofa bed - queen
Separate bedroom
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Partial Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Sofa bed - queen
  • 47 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Ocean View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Sofa bed - queen
Separate bedroom
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll In Shower)

View from room

Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll In Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Separate bedroom
Premium bedding
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, TUB)

View from room

Suite, 1 King Bed, Accessible (Mobility & Hearing, TUB)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Separate bedroom
  • 47 sq m
  • Ocean view
  • Sleeps 4

View all photos for Suite, 2 Queen Beds, Corner (Partial View)

View from room

Suite, 2 Queen Beds, Corner (Partial View)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Separate bedroom
Premium bedding
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Bathtub (Mobility/Hearing)

32-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Bathtub (Mobility/Hearing)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Separate bedroom
Premium bedding
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible (Mobility/Hearing, Roll In Shower)

View from room

Premium Room, 2 Queen Beds, Accessible (Mobility/Hearing, Roll In Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Separate bedroom
Premium bedding
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, View

32-inch flat-screen TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Sofa bed - queen
Separate bedroom
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for 2 Double Beds, Non Smoking, Ocean View

1 bedroom, premium bedding, in-room safe, desk

2 Double Beds, Non Smoking, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2023
Sofa bed - queen
  • 47 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

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About the area

Myrtle Beach

A family-friendly stay in Myrtle Beach awaits you at Embassy Suites by Hilton Myrtle Beach Oceanfront Resort. Within a 5-minute stroll you'll find Kingston Beach and Myrtle Beach Beaches within a 20-minute walk. Highlights at this beachfront hotel include 2 restaurants, 7 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and mani/pedis. The restaurant, Coastal Grill, serves American cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach and enjoy the on-site free water park, gym and lazy river. 46689 square feet (4338 square metres) of event facilities include 19 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a hot tub. Each morning free buffet breakfast is offered between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute drive of this 4-property class Myrtle Beach hotel include Barefoot Landing and House of Blues Myrtle Beach.

What's nearby

  • Arcadian Shores Golf Club - 3 min drive - 1.8 km
  • Apache Pier - 4 min drive - 1.9 km
  • Tanger Outlets Myrtle Beach - 4 min drive - 2.4 km
  • The Carolina Opry - 6 min drive - 4.8 km
  • Dunes Golf and Beach Club - 9 min drive - 6.7 km

Getting around

  • North Myrtle Beach, SC (CRE-Grand Strand) - 12 min drive

Restaurants

  • ‪Sands Ocean Club Resort - ‬4 min drive
  • ‪Black Drum Brewing - ‬1 min walk
  • ‪Sandals Lounge - ‬4 min drive
  • ‪Bimini's Oyster Bar & Seafood Cafe - ‬3 min drive
  • ‪Veranda Bar & Lounge - ‬4 min drive

About this property

Embassy Suites by Hilton Myrtle Beach Oceanfront Resort

Stylish hotel on the shore with 7 outdoor swimming pools
As a guest of Embassy Suites by Hilton Myrtle Beach Oceanfront Resort, you'll find a full-service spa, a complimentary water park, and 7 outdoor swimming pools. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A 24-hour business centre and 19 meeting rooms are available. Event space at this hotel measures 46689 square feet (4338 square metres) and includes a conference centre. A children's pool, a health club, and a hot tub are also featured at the family-friendly Embassy Suites by Hilton Myrtle Beach Oceanfront Resort. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Myrtle Beach Oceanfront Resort was completed in March 2023.

This 4-star Myrtle Beach hotel is smoke free.

  • 1 building
  • 255 guestrooms or units
  • 20 levels
  • 2 dining venues
  • Conference rooms
  • 46689 sq ft of conference space
  • 4338 sq. m of conference space
  • Built in 1986
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Embassy Suites by Hilton Myrtle Beach Oceanfront Resort offers 255 accommodations with MP3 docking stations and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Myrtle Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 13.99 per night)
  • Valet parking on site (USD 25 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Coastal Grill

Family friendly

  • 7 outdoor pools
  • Children's pool
  • Free cot
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business centre
  • Conference centre (46,689 square foot of space)

Outdoors

  • Firepit
  • On the beach
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Children's club/arcade access
  • Fitness centre access
  • Health club access
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 13.99 per night
  • Valet parking fee: USD 25 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Kingston
Embassy Suites Hilton Myrtle Beach Oceanfront Resort
Embassy Suites Kingston Plantation Hotel
Embassy Suites Kingston Plantation Hotel Myrtle Beach
Embassy Suites Plantation
Kingston Embassy Suites
Kingston Plantation Embassy Suites
Embassy Suites Myrtle Beach-Oceanfront Resort Myrtle Beach
Embassy Suites Myrtle Beach-Oceanfront Resort
Embassy Suites Myrtle Beach-Oceanfront Myrtle Beach
Embassy Suites Myrtle Beach-Oceanfront
Embassy Suites Hilton Myrtle Beach Oceanfront
Embassy Suites Hilton Oceanfront
Embassy Suites by Hilton Myrtle Beach Oceanfront Resort Hotel

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Myrtle Beach Oceanfront Resort?

Embassy Suites by Hilton Myrtle Beach Oceanfront Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Myrtle Beach Oceanfront Resort?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Myrtle Beach Oceanfront Resort on 26 Nov 2024 start from NZ$211.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Myrtle Beach Oceanfront Resort?

Yep, Embassy Suites by Hilton Myrtle Beach Oceanfront Resort has a self car park for USD 13.99 per night.

Are there any beaches close to Embassy Suites by Hilton Myrtle Beach Oceanfront Resort?

Yep, Embassy Suites by Hilton Myrtle Beach Oceanfront Resort is on Myrtle Beach Beaches. Fun beach activities include windsurfing.

Is there a spa on site at Embassy Suites by Hilton Myrtle Beach Oceanfront Resort?

Yep, there is an onsite spa at Embassy Suites by Hilton Myrtle Beach Oceanfront Resort. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Embassy Suites by Hilton Myrtle Beach Oceanfront Resort have a pool?

Yep, and guests love it! Embassy Suites by Hilton Myrtle Beach Oceanfront Resort has 7 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

Does Embassy Suites by Hilton Myrtle Beach Oceanfront Resort have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Embassy Suites by Hilton Myrtle Beach Oceanfront Resort?

Embassy Suites by Hilton Myrtle Beach Oceanfront Resort features 7 outdoor pools, a full-service spa and a health club.

What makes Embassy Suites by Hilton Myrtle Beach Oceanfront Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Embassy Suites by Hilton Myrtle Beach Oceanfront Resort.

Is Embassy Suites by Hilton Myrtle Beach Oceanfront Resort family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Myrtle Beach Oceanfront Resort is a hit with families.

Does Embassy Suites by Hilton Myrtle Beach Oceanfront Resort serve breakfast?

Yeah, visitors are hooked on the free buffet breakfast here! Served daily from 7:00 AM to 10:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Myrtle Beach Oceanfront Resort?

No, Embassy Suites by Hilton Myrtle Beach Oceanfront Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Myrtle Beach Oceanfront Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Myrtle Beach Oceanfront Resort?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Embassy Suites by Hilton Myrtle Beach Oceanfront Resort?

No, only service animals are allowed.

Is there a golf course on site at Embassy Suites by Hilton Myrtle Beach Oceanfront Resort?

There is a golf course next to Embassy Suites by Hilton Myrtle Beach Oceanfront Resort.

Embassy Suites by Hilton Myrtle Beach Oceanfront Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 499 out of 1006 reviews" "
Rating 8 - Good. 248 out of 1006 reviews" "
Rating 6 - Okay. 128 out of 1006 reviews" "
Rating 4 - Poor. 72 out of 1006 reviews" "
Rating 2 - Terrible. 59 out of 1006 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great resort! Breakfast buffet is amazing and the view of the ocean is breath taking!
Stayed 2 nights in Aug 2024

10/10 Excellent

Olivier

Travelled with family
Liked: Cleanliness, room comfort
Perfect
Stayed 7 nights in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Bergela

Stayed 3 nights in Aug 2024

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Richard, Scranton

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Activity love the free breakfast and cocktail reception everyday free shuttle to other areas around site, pool and beach was very very nice was a little disappointed on some issues we had with the room as our door didn't close properly and was left unlocked 2 days in a row also drain in shower was clogged and repaired a day later sliding door to the balcony with rusted shut had to have maintenance coming to open it reported to manager and was compensated for it, black drum Brew pub was fabulous. Would definitely do a return trip 🙂
Stayed 4 nights in Aug 2024

10/10 Excellent

charles

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property my family enjoyed
Stayed 2 nights in Aug 2024

10/10 Excellent

jackie

Travelled with family
Liked: Cleanliness, room comfort
Book it you won’t regret this stay!!
Best vacation ever, hotel was clean and safe. The pools were amazing! Our kids really loved it! Suite was beautiful. The breakfast everyone morning was on point. Staff were friendly, food was well stocked, fresh and tasty. Parking was easy. Could not fault this hotel. We didn’t want to leave lol
View from our room
Stayed 6 nights in Aug 2024

10/10 Excellent

Megan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

4/10 Poor

Charles

Travelled with family
Liked: Cleanliness, property conditions & facilities
First impressions, the check-in was very disjointed. Although I was able to show email confirmation that my booking was for a King Oceanview suite I was told that since I booked through Expedia the letter assigned to my booking would not be Full Oceanview but partial ocean view. I offered the option to upgrade which I declined because it was like double paying. I was then informed that I would have to pay to check in early which was something new to me as I have never paid early to check in. I realized that this Embassy Suites was a part of a retreat and that explained the circus affect around the experience. Thanks to Delores giving exceptional customer service despite all of the confusion around the room I was able to pre-check which was not offered by first front desk agent. I finally got into my partial ocean view room a view hours later. Rudeness and Indifference was the theme with of course the exception and not the rule of a few professional employees Delores at the front desk, and Carol the concierge station along with the entire staff at the hotel restaurant Coastal Grill Cafe! Tiffany was at the front desk the morning of the 6th of August was extremely unhelpful borderline rude and flat out lied when asked the name of Bell Man. Tiffany did not display the professionalism or customer service expected for an Embassy Suites brand. Jason the Bell Man also lack professionalism. I would not stay here or recommend this property.
Stayed 2 nights in Aug 2024

8/10 Good

Dock, Durham

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very Kid friendly environment.
Stayed 1 night in Aug 2024

10/10 Excellent

Alan, Greensboro

Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Jamie

Travelled with family
The pool area was nice and comfortable. The hotel itself is a little older and not as clean as we would have liked. There is very limited and expensive dining on the property, so that was difficult. The room was ok, a little dingy.
Stayed 6 nights in Jul 2024

10/10 Excellent

Adrienne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a beautiful resort! Wow! My family and I thoroughly enjoyed our stay. The resort and surrounding areas are very well maintained and the staff if super friendly. It felt very safe and I didn’t worry when my teenagers asked to explore without parents. We’re already planning our next stay. Can’t wait to return!
Stayed 3 nights in Jul 2024

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Ramona

Travelled with family
Liked: Cleanliness, property conditions & facilities
Easy parking
Stayed 5 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Andrea

Travelled with family
Liked: Cleanliness, room comfort
We arrived at 3:30 and waited in line for check in for 20 minutes. We were told our room wasn’t ready. We waited 2 hours for our room to be ready, after checking in with the front desk 3 times. They magically found another room for us after I begged. I was also charged twice. Very frustrated overall! The location is nice and the property is clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

jim

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pool was very nice, atmosphere at Black Drum Brewery was amazing!
Stayed 2 nights in Jul 2024

10/10 Excellent

richard

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The oceanfront King suite was great
Stayed 2 nights in Jul 2024

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Family vacation
The property view was beautiful and location was secluded and nice. Overall, the family had a great time. The drawbacks were the rooms were not thoroughly cleaned (mostly the bathroom) and the toilet was horrible with flushing. It should be noted this property only has a single elevator access for guests (3 elevators for 20 floors with 12-15 rooms per floor) which made trying to maneuver very difficult. People often had to wait for 30 min to gain access to get on an elevator that wasnt full during peak hours (7a - 12p). Check in staff was very friendly and helpful. Be prepared to be overly taxed on everything (i.e. Resort fee, resort tax, parking fee, parking tax, guest room, guest room tax, and occupancy fee). I was literally individually taxed for every charge per night which made the overall stay not worth the price or value. Also, there is not "water park" as described. Embassy shares their pool access with 2 other Hilton properties so they call their shared pool area (Currents) a water park but its a large pool with a few kid friendly slides and splash area, bar, and a DJ which was entertaining for all ages but if youre looking for a traditional water park...be warned.
Stayed 3 nights in Jul 2024