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Best Western Hotel Plaza

4.0 star property
Hotel with a 24-hour fitness centre, a short walk to Spaccanapoli

Photo gallery for Best Western Hotel Plaza

View from property
Reception
Family Room, Multiple Beds
View from property
32-inch LCD TV with cable channels, TV

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet-friendly
  • Laundry
The current price is NZ$248
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
Piazza Principe Umberto I, 23, Naples, NA, 80142
  • Via Toledo
    ‪3 min drive‬
  • Molo Beverello Port
    ‪4 min drive‬
  • Port of Naples
    ‪5 min drive‬
  • Naples (NAP-Naples Intl.)
    ‪5 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Superior Room, 2 Single Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, Multiple Beds, Terrace

Junior Suite, Multiple Beds, Terrace

Junior Suite, Multiple Beds, Terrace

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Room, Multiple Beds

Minibar, in-room safe, desk, soundproofing

Superior Room, Multiple Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
  • 16 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed (Bed is French Bed)

Standard Room, 1 Double Bed (Bed is French Bed)

Standard Room, 1 Double Bed (Bed is French Bed)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

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Exterior

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About the area

Naples

At Best Western Hotel Plaza you'll be within a 20-minute stroll of popular places like Spaccanapoli and Naples Underground. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies. .The hotel's own lounge bar is a nice place to enjoy a drink. 1076 square feet (100 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also self parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 4-property class Naples City Centre hotel, attractions include Port of Naples and Via Toledo.

What's nearby

  • Piazza Giuseppe Garibaldi - 3 min walk - 0.3 km
  • Spaccanapoli - 7 min walk - 0.6 km
  • Via Toledo - 3 min drive - 3.0 km
  • Molo Beverello Port - 4 min drive - 3.8 km
  • Port of Naples - 5 min drive - 3.7 km

Getting around

  • Principe Umberto Tram Stop - 2 min walk
  • Naples (INP-Naples Central Rail Station) - 5 min walk
  • Naples International Airport (NAP) - 5 min drive

Restaurants

  • ‪I Sapori di Parthenope - ‬3 min walk
  • ‪Pasticceria Eredi Carraturo - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Mimì alla Ferrovia - ‬2 min walk
  • ‪Pizzeria Vincenzo Costa SRL - ‬4 min walk

About this property

Best Western Hotel Plaza

Hotel with a 24-hour fitness centre, a short walk to Spaccanapoli
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Best Western Hotel Plaza. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Naples hotel.

  • 1 building
  • 57 guestrooms or units
  • 5 levels
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Best Western Hotel Plaza offers 57 accommodations with minibars and a safe. Rooms open to balconies. 32-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Naples hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Spanish

Similar properties

Exterior

Holiday Inn Naples by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 1,000 reviews
The price is NZ$255
includes taxes & fees
5 Apr - 6 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 20 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 30 per vehicle (one-way)
  • Covered self-parking fee: EUR 20 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Plaza Hotel
Best Western Hotel Plaza Naples
Best Western Plaza Naples
Best Western Hotel Plaza Naples
Best Western Hotel Plaza Hotel Naples

Frequently asked questions

Is parking available at Best Western Hotel Plaza?

Yep, Best Western Hotel Plaza has a covered self car park with in/out privileges for EUR 20 per day.

How much does it cost to stay at Best Western Hotel Plaza?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at Best Western Hotel Plaza on 6 Apr 2025 start from NZ$227.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Hotel Plaza?

The closest beach to Best Western Hotel Plaza is Gaiola Beach (9.6 km).

What makes Best Western Hotel Plaza a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Best Western Hotel Plaza.

Does Best Western Hotel Plaza serve breakfast?

Yep, buffet breakfast is on offer daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Best Western Hotel Plaza?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Best Western Hotel Plaza?

Check-in begins at 2 PM. Check-out time is 11 AM.

Best Western Hotel Plaza Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 130 out of 651 reviews
Rating 8 - Good. 268 out of 651 reviews
Rating 6 - Okay. 159 out of 651 reviews
Rating 4 - Poor. 62 out of 651 reviews
Rating 2 - Terrible. 32 out of 651 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Valeria

Travelled with family
The hotel is great. The staff top. Clean and efficient. Just the water at the shower was not good enough.
Stayed 1 night in Jan 2025

6/10 Okay

April

Travelled with family
Liked: Cleanliness, staff & service
Property was fine, not sure I would stay again. Area around hotel appeared a little rough, not sure it was unsafe as much as the streets were dirty with many locals hanging around. It is a 5 min walk to Termini and there are many restaurants very close by. We went on 2 tours and the meeting point was at a hotel that was a short 10 min walk. Location was convenient. Staff was helpful. Rooms were small and dark, and did not get much daylight. For the price and the amount of time we spent in the room it worked out well.
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Tyler

Stayed 2 nights in Oct 2024

8/10 Good

Salvador

Liked: Cleanliness
Room was updated and clean. Closeness to train station was a plus.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Steve

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice part of town. Quieter than downtown.
Stayed 2 nights in Sep 2024

10/10 Excellent

Colm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop was very nice, breakfast excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa, Dartmouth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we were driving to the hotel, we were not sure it was in a great spot for us as the area round. It seemed a little bit sketchy. However, the hotel was beautiful and we were very happy there and would definitely recommend staying there. We did find a restaurant around the corner close to the Train station, which had some great food
Stayed 1 night in Sep 2024

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station.
Stayed 1 night in Sep 2024

10/10 Excellent

HEIDI

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property, attentive and welcoming staff
Stayed 2 nights in Sep 2024

4/10 Poor

Rosary

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Terrible neighborhood
Stayed 2 nights in Aug 2024

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awful area. Hotel is ok.
Stayed 1 night in Jul 2024

10/10 Excellent

Cassidy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly! Went out of their way to become our friends and give next-level service.
Stayed 1 night in Jun 2024

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel clean and tidy staff very friendly with a lovely breakfast rooftop bar.
Stayed 1 night in Jun 2024

4/10 Poor

Laura

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Rooms were very tiny and barely had any room to move around. Air conditioning did not work one of the nights. Did not feel safe walking around outside of the hotel. Incredibly overpriced for the quality of hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly and helpful. Was able to use luggage storage after checkout
Stayed 1 night in Jun 2024

8/10 Good

Janice

Stayed 2 nights in Jun 2024

10/10 Excellent

Ozcan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and nice location
Stayed 1 night in Jun 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By American standards the neighbor hood looks run down. By Napoli standards it is fine.
Stayed 3 nights in May 2024

6/10 Okay

Mona Capryce

Travelled with family
Liked: Cleanliness, staff & service, amenities
The city was dirty and poor
Stayed 1 night in May 2024