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Quest Ponsonby

4.5 star property
Luxury hotel in Auckland
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quest Ponsonby

Front of property - evening/night
Studio
Balcony
Studio
Apartment, 2 Bedrooms | Living area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is NZ$174
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
68 Ponsonby Road, Auckland, 1011
  • Karangahape Road
    5 min walk
  • Queen Street Shopping District
    14 min walk
  • University of Auckland
    19 min walk
  • Auckland (AKL-Auckland Intl.)
    25 min drive

Room options

View all photos for Studio

Studio

Studio

Highlights

Air conditioning
Kitchenette
Fridge
LCD TV
Hairdryer
Private bathroom
Microwave
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchen
Fridge
LCD TV
Separate bedroom
Hairdryer
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Fridge
LCD TV
2 bedrooms
  • 90 sq m
  • Sleeps 4
  • 2 King Beds

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About the area

Auckland

A luxury stay in Auckland awaits you at Quest Ponsonby. Within a 20-minute stroll, you'll find popular places like Queen Street Shopping District and University of Auckland. Highlights at this hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers dry cleaning/laundry services, luggage storage and a lift. There's also the convenience of self parking. .Within a 30-minute walk of this 4.5-property class Grey Lynn hotel, attractions include Sky Tower and SkyCity Casino.

What's nearby

  • University of Auckland - 19 min walk - 1.6 km
  • SkyCity Casino - 4 min drive - 2.1 km
  • Eden Park - 4 min drive - 3.0 km
  • Sky Tower - 4 min drive - 2.1 km
  • Auckland Ferry Terminal - 5 min drive - 2.9 km

Getting around

  • Auckland Kingsland Station - 3 min drive
  • MOTAT 1 Tram Stop - 3 min drive
  • Auckland (AKL-Auckland Intl.) - 25 min drive

Restaurants

  • ‪Freeman & Grey - ‬2 min walk
  • ‪Ponsonby International Food Court - ‬2 min walk
  • ‪Longroom - ‬2 min walk
  • ‪Burgerfuel - ‬2 min walk
  • ‪Craft Kitchen - ‬4 min walk

About this property

Quest Ponsonby

Luxury hotel in Auckland
As a guest of Quest Ponsonby, you'll find dry cleaning/laundry services and a lift. The front desk is open around the clock. For a fee, parking is available.

This 4.5-star Auckland hotel is smoke free.

  • 38 guestrooms or units
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Lift
  • No smoking on site
Quest Ponsonby offers 38 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with cable channels.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Secured, covered parking on site (NZD 30 per day)

Family friendly

  • In-room microwave

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35 per day.
  • Cots (infant beds) are available for NZD 20.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: NZD 30.00 per day (in/out privileges)
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    The property is professionally cleaned.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ponsonby Quest
Quest Ponsonby
Quest Ponsonby Apartment
Quest Ponsonby Apartment Auckland
Quest Ponsonby Auckland
Quest Ponsonby Auckland, New Zealand
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Hotel
Quest Ponsonby Auckland
Quest Ponsonby Hotel Auckland

Frequently asked questions

What is the cancellation policy at Quest Ponsonby?

Quest Ponsonby offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quest Ponsonby?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Quest Ponsonby on 24 Nov 2024 start from NZ$174.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quest Ponsonby?

Yep, Quest Ponsonby has a secured covered self car park with in/out privileges for NZD 30.00 per day.

Are there any beaches close to Quest Ponsonby?

The closest beach to Quest Ponsonby is Takapuna Beach (8.1 km).

Is there a free airport shuttle available at Quest Ponsonby?

No, Quest Ponsonby does not offer an airport shuttle service.

What time are check-in & check-out at Quest Ponsonby?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at Quest Ponsonby?

No, pets are not allowed.

Quest Ponsonby Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 249 out of 693 reviews" "
Rating 8 - Good. 271 out of 693 reviews" "
Rating 6 - Okay. 101 out of 693 reviews" "
Rating 4 - Poor. 42 out of 693 reviews" "
Rating 2 - Terrible. 30 out of 693 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay - convenient location
Stayed 3 nights in Nov 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
It is what it is
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service
So nice having a "person" check us in and they were super nice and helpful so we felt spoiled like a proper hotel you know? They genuinely cared too so our anxiety was calmer!
Stayed 1 night in Sep 2024

8/10 Good

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in this unit twice before. This time we notice the drawer handle on the cutlery drawer kept falling off the drawer, the filter on the front of the dryer fell off when we used the dryer, and the door between the bedroom and the bathroom was completely jammed shut and would not open. Everything else was excellent, bed was VERY comfortable, washer dryer combo good (except for fault noted above). Kitchen well stocked. We will stay here again, and probably ask for the same unit next time.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Conrad

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay as always. Will be back to stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Penitonga

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was great and dining options stood out
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and facilities
Stayed 1 night in Aug 2024

8/10 Good

Robin

Travelled with partner
Comfortable one night stay, good value.
Stayed 1 night in Aug 2024

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is central to Ponsonby road where the event we were staying for was held
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
I need a receipt for my stay PLEASE
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Paul, Tauranga

Stayed 1 night in Jul 2024

6/10 Okay

Yuki

Business traveller
Disliked: Staff & service, amenities
Strong incense smell coming from reception was overwhelming
Stayed 1 night in Jul 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Staff not friendly. Access to property difficult on arrival
Stayed 3 nights in Jul 2024

10/10 Excellent

Ross

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Anita

Stayed 1 night in Jun 2024

4/10 Poor

Roger

Travelled with family
Disliked: Cleanliness, staff & service
The noise in the next room we couldnt sleep all night we complained and they said why didnt we ring reception but there was no one there . They did move us but reluctantly. The staff need to take a lesson in civility and customer relations Sorry but wont go back
Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
tidy and easy.
Stayed 1 night in Jun 2024

8/10 Good

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location however traffic quite noisy
Stayed 1 night in Jun 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, value for money, good location
Stayed 1 night in Jun 2024

6/10 Okay

E

Travelled with group
Liked: Staff & service
Great sized room for a quick over night stay. Shower pressure was great, staff were friendly and onsite parking was a bonus. Good location. However, lobby had an odour that wasn’t the nicest and A lot of street noise. Otherwise very happy with the stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Aaron, Waipapa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Once access was sorted it was a great stay thanks
Stayed 1 night in Jun 2024

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities
Very tired but otherwise clean property. Good for a cheap stay in ponsonby. Very secure parking.
Stayed 2 nights in May 2024