6/10 Okay
Jane
Travelled with family
18 Jul 2024
Disliked: Property conditions & facilities
Hotel had a fantastic breakfast and was located next to some good restaurants and beaches however the room was dated and nothing like the photos. Both TV's did not work from the day we arrived and we advised reception. They were not fixed in total of 3 nights of our stay which was very inconvenient as we wanted to watch the euro football games. No apology or accommodating with switching rooms when we asked. Very unhappy with this service. Paid good money for this hotel and was really disappointed. Also only gave us 1 key for 4 people after asking for a 2nd key they said they don't offer a 2nd key. Extremely inconvenient for 4 different people coming and going at different times. Receptionist said we could leave the key at reception but it was only open until 10pm so wasn't convenient for coming home after that time. Don't need these limitations on holiday. Very frustrating
Jane
Stayed 3 nights in Jun 2024