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Sheraton Metairie - New Orleans Hotel

3.5 star property
Hotel in Metairie with 24-hour fitness centre and 24-hour business centre
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Sheraton Metairie - New Orleans Hotel

Premium bedding, pillow-top beds, in-room safe, desk
Breakfast, lunch, dinner served; Cajun/Creole cuisine
Exterior
Lobby
Lounge

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Gym
    Gym

Explore the area

Map
4 Galleria Blvd, Metairie, LA, 70001
  • Metairie Business District
    1 min walk
  • Lakeside Shopping Center
    3 min drive
  • City Park
    6 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    13 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Similar properties

Restaurant
New Orleans Marriott Metairie at Lakeway
Free WiFi
Restaurant
Air conditioning
Gym
4.1 out of 5, Very good, (1001)
The price is NZ$408
for 1 night
includes taxes & fees
19 Oct - 20 Oct
New Orleans Marriott Metairie at Lakeway

About the area

Metairie

At Sheraton Metairie - New Orleans Hotel you'll be steps from Metairie Business District and 2.2 km (1.3 mi) from Lakeside Shopping Center. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The family restaurant, Zuby's Restaurant, serves Cajun/Creole cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool and 24-hour gym. 5851 square feet (544 square metres) of event facilities include 6 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 6:00 AM and 10:00 AM. .Attractions within a 10-minute drive of this 3.5-property class Metairie hotel include Caesars Superdome and Canal Street.

What's nearby

  • Metairie Business District - 1 min walk
  • Lakeside Shopping Center - 3 min drive
  • City Park - 6 min drive
  • Caesars Superdome - 8 min drive
  • Tulane University - 11 min drive

Getting around

  • Cemeteries Transit Terminal - 5 min drive
  • New Orleans Union Passenger Terminal - 9 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 13 min drive

Restaurants

  • ‪P.F. Chang's China Bistro - ‬3 min drive
  • ‪Acme Oyster House - ‬2 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Outback Steakhouse - ‬3 min drive
  • ‪IHOP - ‬17 min walk

About this property

Sheraton Metairie - New Orleans Hotel

Hotel in Metairie with 24-hour fitness centre and 24-hour business centre
Sheraton Metairie - New Orleans Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 6 meeting rooms. Event space at this hotel measures 5851 square feet (544 square metres) and includes a conference centre. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Sheraton Metairie - New Orleans Hotel.

This 3.5-star Metairie hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 7 levels
  • Conference rooms
  • 5851 sq ft of conference space
  • 544 sq. m of conference space
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Metairie - New Orleans Hotel offers 181 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. 27-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Zuby's Restaurant

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre (5,851 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 13 August 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Metairie Hotel New Orleans
Metairie Sheraton
Sheraton Hotel Metairie
Sheraton Hotel Metairie New Orleans
Sheraton Metairie
Sheraton Metairie Hotel
Sheraton Metairie Hotel New Orleans
Sheraton Metairie New Orleans
Sheraton Metairie New Orleans Hotel
Sheraton New Orleans Metairie
Sheraton Metairie New Orleans Hotel Metairie
Sheraton Metairie New Orleans
Sheraton Metairie - New Orleans Hotel Hotel
Sheraton Metairie - New Orleans Hotel Metairie
Sheraton Metairie - New Orleans Hotel Hotel Metairie

Frequently asked questions

What is the cancellation policy at Sheraton Metairie - New Orleans Hotel?

Sheraton Metairie - New Orleans Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Metairie - New Orleans Hotel?

As of 5 Oct 2024, prices found for a 1-night stay for 2 adults at Sheraton Metairie - New Orleans Hotel on 20 Oct 2024 start from NZ$229.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Metairie - New Orleans Hotel have a pool?

Sheraton Metairie - New Orleans Hotel has an outdoor pool.

What makes Sheraton Metairie - New Orleans Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Metairie - New Orleans Hotel.

Does Sheraton Metairie - New Orleans Hotel serve breakfast?

You bet, cooked-to-order breakfast is on offer daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Sheraton Metairie - New Orleans Hotel?

No, Sheraton Metairie - New Orleans Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Metairie - New Orleans Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Cajun/Creole cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton Metairie - New Orleans Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Sheraton Metairie - New Orleans Hotel?

No, only service animals are allowed.

Sheraton Metairie - New Orleans Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 383 out of 1002 reviews" "
Rating 8 - Good. 294 out of 1002 reviews" "
Rating 6 - Okay. 123 out of 1002 reviews" "
Rating 4 - Poor. 107 out of 1002 reviews" "
Rating 2 - Terrible. 95 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

terence

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Dajene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smells bad and the bathroom was dirty
Stayed 1 night in Jun 2024

8/10 Good

Shirley

Stayed 1 night in May 2024

2/10 Terrible

Ronald

Stayed 1 night in May 2024

10/10 Excellent

Darren

Stayed 7 nights in Apr 2024

4/10 Poor

Stefani

Business traveller
Bar and restaurant was filled with drunk people and we couldn’t not order food. They had us order food to go and then didn’t have to go containers ect. Our room was a good size room but the ac and phone didn’t work. The ac quit working at 1 and we had to move rooms. The next morning house keeping came in our room and didn’t knock. Horrible experience with this hotel
Stayed 1 night in Mar 2024

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff
Stayed 1 night in Feb 2024

10/10 Excellent

Kecha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great location, everything was nice!! Just need a refrigerator/microwave
Stayed 2 nights in Feb 2024

10/10 Excellent

Tema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hospitality
Only stayed one night, but the staff was friendly and breakfast was great
Stayed 1 night in Feb 2024

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

chadrick owens

Travelled with family and small children
Liked: Cleanliness, staff & service
The staff was absolutely amazing. It wasn't a lot of them, but they made sure that my family and I had the best experience. The food and drinks were great. But I can't quit raving about that staff. From the time we walked in the door, they were on point. Now, the building definitely needs some upgrades, but I have been in newer hotels with horrible staff. I would choose this one with that team any day.
Stayed 1 night in Dec 2023

4/10 Poor

Susy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old outdated, damaged walls, and furniture it’s not what you expect from Sheraton hotels very very low quality rooms
Stayed 3 nights in Dec 2023

4/10 Poor

Ryan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Deborah

Stayed 1 night in Dec 2023

10/10 Excellent

Samara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in Nov 2023

8/10 Good

DAVID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not Great
Keys had to be reset twice. No microwave or fridge in rooms.
Stayed 4 nights in Dec 2023

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough towels in the room
Stayed 1 night in Dec 2023

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , quiet , comfortable .. Will be staying again soon !!!
Stayed 1 night in Nov 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was peaceful
Stayed 2 nights in Nov 2023

2/10 Terrible

Brandon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Fire alarm
Fire alarm went of at 1 am and left but when I first got there the room smelt Like sewage so they switched us
Stayed 1 night in Nov 2023

10/10 Excellent

Angelica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice, clean, felt safe, and had a free parking garage with plenty of spots. The staff were friendly, polite, and professional. We could not ask for a more pleasant stay.
Stayed 4 nights in Nov 2023

8/10 Good

Celenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023