The Royal Sonesta New Orleans

4.5 star property
Luxury hotel with 2 restaurants and bars/lounges

Photo gallery for The Royal Sonesta New Orleans

Street view
Lobby
2 bars/lounges, poolside bar
Hypo-allergenic bedding, pillow-top beds, in-room safe
Outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Gym
The current price is NZ$333
includes taxes & fees
5 May - 6 May

Explore the area

Map
300 Bourbon St, New Orleans, LA, 70130
  • Bourbon Street
    ‪1 min walk‬
  • Jackson Square
    ‪9 min walk‬
  • Caesars Superdome
    ‪4 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪28 min drive‬

Room options

Room, 2 Double Beds, Bathtub (Patio)

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Queen Beds, Bathtub

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Hearing Accessible, Balcony (Interior, Furnished)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (RClub)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony, Corner (Executive Level)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Pool Patio Split Level)

Highlights

Furnished patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Back Patio Split Level)

Highlights

Furnished patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible, Bathtub (Patio)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony ( Side Street, Furnished)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Double Beds, Roll-in Shower (Mobility)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Queen Beds

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds (Roll-In Shower)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking, Balcony (Side Street, Furnished)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms (Interior)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

Room, 2 Double Beds, Semi-Private Balcony (Interior)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed (Mobility, Roll-In Shower)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Furnished Balcony (Bourbon Balcony)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility, Interior Furnished Balcony)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Furnished Balcony (Side Street Balcony)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing, Interior Furnished Balcony)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony (Interior)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Furnished Balcony (Interior)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing, Interior Furnished Balcony)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Executive Level)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Executive Level)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Executive Level, Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Executive Level, Mobility)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Balcony (Bourbon Furnished)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • City view
  • Sleeps 3
  • 2 King Beds

Suite, 1 Bedroom, Balcony (Bourbon Furnished)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed

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About the area

New Orleans

A luxury stay in New Orleans awaits you at The Royal Sonesta New Orleans. Within just a 10-minute stroll, you'll find Bourbon Street and Jackson Square. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .Desire Oyster Bar is open for breakfast, lunch and dinner. Le Booze is the hotel's own bar, serving drinks along with light fare. Enjoy the nightclub, 24-hour gym and pool loungers. 20000 square feet (1858 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 6:30 AM and 11:30 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4.5-property class French Quarter hotel include French Market and Ernest N. Morial Convention Center.

What's nearby

  • Bourbon Street - 1 min walk - 0.1 km
  • Jackson Square - 9 min walk - 0.8 km
  • Ernest N. Morial Convention Center - 20 min walk - 1.7 km
  • Caesars Superdome - 4 min drive - 2.0 km
  • National World War II Museum - 11 min drive - 10.9 km

Getting around

  • Canal at Bourbon Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 11 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 28 min drive

Restaurants

  • ‪Famous Door - ‬1 min walk
  • ‪Bourbon Street Drinkery - ‬1 min walk
  • ‪Old Absinthe House - ‬1 min walk
  • ‪Mambo's - ‬1 min walk
  • ‪The Beach On Bourbon - ‬1 min walk

About this property

The Royal Sonesta New Orleans

Luxury hotel with 2 restaurants and bars/lounges
The Royal Sonesta New Orleans offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A nightclub, a terrace, and multilingual staff are also featured at the luxury The Royal Sonesta New Orleans. For a fee, parking is available.

This 4.5-star New Orleans hotel is smoke free.

  • 483 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 20000 sq ft of conference space
  • 1858 sq. m of conference space
  • Built in 1969
  • Nightclub
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
The Royal Sonesta New Orleans offers 483 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Valet parking on site (USD 55 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 16 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Desire Oyster Bar
  • Le Booze
  • PJ's Coffee Cafe
  • Restaurant R’evolution
  • The Jazz Playhouse

Things to do

  • 24-hour gym
  • Nightclub
  • Outdoor pool
  • Shopping

Family friendly

  • Free cot
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (122 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 46.48 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee (between 13 February and 17 February): USD 35 per accommodation, per night
  • Resort fee: USD 29.05 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room coffee
  • Partner property access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 16 to 20 per person
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 46.48 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard and cash. The property is professionally cleaned.

We should mention

  • Pool access available from 11:00 AM to 7:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Royal Sonesta
Royal Sonesta Hotel
Royal Sonesta Hotel New Orleans
Royal Sonesta New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta Hotel New Orleans
Sonesta New Orleans
Royal Sonesta New Orleans Hotel
Royal Sonesta New Orleans
The Royal Sonesta New Orleans Hotel
The Royal Sonesta New Orleans New Orleans
The Royal Sonesta New Orleans Hotel New Orleans

Frequently asked questions

What is the cancellation policy at The Royal Sonesta New Orleans?

The Royal Sonesta New Orleans offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Royal Sonesta New Orleans?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at The Royal Sonesta New Orleans on 5 May 2025 start from NZ$284.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Royal Sonesta New Orleans?

Yep, The Royal Sonesta New Orleans has valet parking with in/out privileges for USD 55 per day.

Does The Royal Sonesta New Orleans have a pool?

Yep, and guests love it! The Royal Sonesta New Orleans has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 11:00 AM to 7:00 PM.

What luxury perks are available at The Royal Sonesta New Orleans?

The Royal Sonesta New Orleans features a nightclub, an outdoor pool and 2 restaurants.

What makes The Royal Sonesta New Orleans a romantic place to stay?

A bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Royal Sonesta New Orleans.

Is The Royal Sonesta New Orleans family-friendly?

You bet! With amenities such as a picnic area and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that The Royal Sonesta New Orleans is a hit with families.

Does The Royal Sonesta New Orleans serve breakfast?

You bet, cooked-to-order breakfast is on offer daily from 6:30 AM to 11:30 AM.

Is there a free airport shuttle available at The Royal Sonesta New Orleans?

No, The Royal Sonesta New Orleans does not offer an airport shuttle service.

Is there a bar or restaurant at The Royal Sonesta New Orleans?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Royal Sonesta New Orleans?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

The Royal Sonesta New Orleans Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1673 out of 2701 reviews
Rating 8 - Good. 543 out of 2701 reviews
Rating 6 - Okay. 252 out of 2701 reviews
Rating 4 - Poor. 113 out of 2701 reviews
Rating 2 - Terrible. 120 out of 2701 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lynnette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent everything was incredible from the staff to the food to the room
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Stayed 1 night in Jan 2025

6/10 Okay

Heather

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Shelly Kay, Seattle

Stayed 4 nights in Dec 2024

10/10 Excellent

Jason, Grand Junction

Stayed 4 nights in Jan 2025

6/10 Okay

Adrienne

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The location is very convenient. The biggest concern was the service daily in the hotel room. The only thing that got cleaned was the bed made. One day the trash bag was left on the counter where the tv is. Also left their cleaning rag sitting out on the closet door. Over a one week stay the room was never vacuumed, sheets were not changed, and furniture was not wiped down. Coffee grounds sat there for days until we realized they were not going to wipe anything down. Disappointed.
Stayed 6 nights in Jan 2025

10/10 Excellent

Lynnette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful!!! Staff was great!!
Stayed 1 night in Dec 2024

8/10 Good

Chastity

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room did not have a refrigerator or any paintings (decor), etc. for a suite I expected more.
Stayed 4 nights in Jan 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another Great Time in New Orleans

It is our go to place for the Christmas holidays with family. Enjoying being so close to the French Quarter area.
Stayed 3 nights in Dec 2024

6/10 Okay

Shironda

Travelled with group
Liked: Cleanliness, property conditions & facilities

Not worth it

I was supposed to receive a daily credit from the report fee, but when I checked out and reviewed my folio, it wasn't listed...despite having made purchases at the hotel bar and restaurant. When I asked about it, the supervisor, who was very annoyed with my inquiry, told me that I did receive the credit, but I just wouldn't see it on the folio. What? She ended up jusr giving me a credit, but couldn't even explain when or where it had been applied. As for the Oyster House, the food was disappointing. Breakfast was okay, but dinner was barely edible—everything came out cold. The crab cakes were clearly frozen, packed with more breading and filler than actual crab. I ordered the trio with gumbo, red beans and rice, and a third dish that was so forgettable I can't even remember it. The red beans and rice were supposed to come with andouille sausage, but all I found was one small coin-sized slice buried in the rice, with a kielbasa on top that they didn’t even bother to cut. The beds were another issue...there was no blanket, just a sheet and a spread. I spent three freezing nights because I couldn’t get the room warm enough. Speaking of the room, it was very average for the thousand I paid for three nights. You're basically just paying to stay on Bourbon Street, and that’s about it.
Stayed 3 nights in Jan 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s beautiful, comfy and good location! Only missed having a heavy and nice comforter in the bed.
Stayed 2 nights in Oct 2024

6/10 Okay

Allison

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Cyndi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Candace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice hotel! Nice staff as well!
Stayed 3 nights in Jan 2025

8/10 Good

Donald

Central location
Stayed 1 night in Jan 2025

8/10 Good

Shannon

Travelled with family
Liked: Staff & service, property conditions & facilities
Over priced for the room size and amenities included. Good people and fun atmosphere
Stayed 1 night in Jan 2025

6/10 Okay

Joseph

Stayed 3 nights in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

William

Liked: Cleanliness
The bed was a nightmare. Housekeeping was terrible. Would not give my wife a towel and washcloth. Other than that it was fine.
Stayed 3 nights in Dec 2024

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Melody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my say at this hotel. The staff was friendly and helpful. I will definitely recommend this hotel to my friends.
Stayed 3 nights in Jan 2025