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The Westin New Orleans

4.5 star property
Luxury hotel connected to a shopping centre in New Orleans with a 24-hour fitness centre

Photo gallery for The Westin New Orleans

Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Breakfast, lunch and dinner served
Presidential Suite, 1 Bedroom, River View | Lounge
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping
  • Gym
The current price is NZ$296
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
100 Rue Iberville, New Orleans, LA, 70130
  • Canal Street
    ‪3 min walk‬
  • Caesars New Orleans Casino
    ‪3 min walk‬
  • Bourbon Street
    ‪8 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪30 min drive‬

Room options

View all photos for Presidential Suite, 1 Bedroom, River View

Premium bedding, pillow-top beds, in-room safe, desk

Presidential Suite, 1 Bedroom, River View

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
HDTV
Premium bedding
Pillow-top bed
2 bedrooms
  • 167 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Suite, 1 King Bed, River View

Suite, 1 King Bed, River View

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
HDTV
Premium bedding
Pillow-top bed
Separate bedroom
  • 93 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Pillow-top bed
Separate bedroom
Shower/bath combination
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, View

Suite, 1 King Bed

Suite, 1 King Bed, View

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
HDTV
Premium bedding
Pillow-top bed
Separate bedroom
  • 93 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, River View

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Pillow-top bed
Separate bedroom
Shower/bath combination
  • 33 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, River View

Premium Room, 2 Queen Beds, River View

Premium Room, 2 Queen Beds, River View

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Pillow-top bed
Separate bedroom
Shower/bath combination
  • 33 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Pillow-top bed
Separate bedroom
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Queen Beds, City View

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Pillow-top bed
Separate bedroom
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, River View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, River View

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Pillow-top bed
Separate bedroom
Shower/bath combination
  • 33 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, River View

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Pillow-top bed
Separate bedroom
Shower/bath combination
  • 33 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Pillow-top bed
Separate bedroom
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Pillow-top bed
Separate bedroom
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

New Orleans

The Westin New Orleans places you in the centre of New Orleans,connected to a shopping centre and within a short 5-minute stroll of popular places like Canal Street and Caesars New Orleans Casino. Highlights at this luxury hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, River 127, is open for breakfast, lunch and dinner. 24309 square feet (2258 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. To-go breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4.5-property class French Quarter hotel include Audubon Aquarium and Bourbon Street.

What's nearby

  • Canal Street - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 3 min walk - 0.3 km
  • Bourbon Street - 8 min walk - 0.7 km
  • Ernest N. Morial Convention Center - 12 min walk - 1.0 km
  • National World War II Museum - 10 min drive - 10.2 km

Getting around

  • Bienville Station - 2 min walk
  • New Orleans Union Passenger Terminal - 12 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 30 min drive

Restaurants

  • ‪Willies Chicken Shack - ‬4 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬4 min walk
  • ‪Observatory Eleven - ‬1 min walk
  • ‪Ruby Slipper Cafe - Central Business District - ‬5 min walk
  • ‪Felipe's Taqueria - ‬3 min walk

About this property

The Westin New Orleans

Luxury hotel connected to a shopping centre in New Orleans with a 24-hour fitness centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 24309 square feet (2258 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the luxury The Westin New Orleans. Parking is available for a fee.

This 4.5-star New Orleans hotel is smoke free.

  • 437 guestrooms or units
  • 29 levels
  • 24309 sq ft of conference space
  • 2258 sq. m of conference space
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin New Orleans offers 437 air-conditioned accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 27-inch flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Similar properties

Front of property

Bourbon Orleans Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 3,816 reviews
The price is NZ$350
includes taxes & fees
20 Apr - 21 Apr
Bourbon Orleans Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 58 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • River 127

Things to do

  • 24-hour gym
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (24,309 square foot of space)

Outdoors

  • On a river
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30.00 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 58.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

Frequently asked questions

What is the cancellation policy at The Westin New Orleans?

The Westin New Orleans offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin New Orleans?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at The Westin New Orleans on 20 Apr 2025 start from NZ$244.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin New Orleans?

Yep, The Westin New Orleans has valet parking for USD 58.00 per day.

What makes The Westin New Orleans a romantic place to stay?

A lounge bar and 24-hour room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Westin New Orleans.

Does The Westin New Orleans serve breakfast?

Sure does, to-go brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Westin New Orleans?

No, The Westin New Orleans does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin New Orleans?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Westin New Orleans?

Check-in begins at 3:00 PM. Check-out time is noon.

The Westin New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1209 out of 1682 reviews
Rating 8 - Good. 266 out of 1682 reviews
Rating 6 - Okay. 108 out of 1682 reviews
Rating 4 - Poor. 53 out of 1682 reviews
Rating 2 - Terrible. 46 out of 1682 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jhia-Ming

Liked: Cleanliness, property conditions & facilities
The hotel was nice. Staffs were not very friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to get to. Check-in was very fast which is much appreciated.
Stayed 1 night in Dec 2024

6/10 Okay

Ana

Disliked: Cleanliness
The photos of the rooms do not correspond to reality, the showers are very old, and they do not clean at all. There is a very rude man at the reception, I would not recommend this hotel to anyone
Stayed 3 nights in Dec 2024

6/10 Okay

Svetlana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I wish they disclosed all their fees upfront rather than at check out. The $30 credit they offer at check in is just enough to offset their resort fee, which is by the way is $30 per day and which is not disclosed at check in. We would not have ordered drinks and food at the hotel (not the best quality) if we knew they will not be covered by $30 credit. Not happy about it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible views fantastic service
Stayed 1 night in Dec 2024

2/10 Terrible

Keva

Disliked: Cleanliness
Stayed 4 nights in Dec 2024

6/10 Okay

Nancy

Travelled with family
Liked: Cleanliness, property conditions & facilities
The pillows on the bed were like bricks. The blankets were not natural fabric and felt like plastic.
Stayed 2 nights in Dec 2024

2/10 Terrible

Lawrence

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Tiffiny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Sheraka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Jordan

Travelled with family
Liked: Staff & service, property conditions & facilities
Okay stay- but smelled like dog
We have stayed here several times but it has been a few years since the last time. This stay wasn't the best. Our hotel carpet smelled like dog and the bathroom smelled like wet dog. There was no vent in the bathroom to help with the smell either. We did notice a lot of guests with pets on the elevators and in the lobby so I guess it’s a pet friendly hotel and we had a room where a family with a dog stayed. Our room only had three towel sets which was frustrating when trying to get ready for bed late at night after being out in the city all day. The bed wasn’t as comfortable as we remembered. It was pretty hard. We were expecting the Westin heavenly bed that we were used to. The staff was extremely nice and welcoming. The resort fee went to food and beverage which was nice. We used it for a late night dessert after our Polar Express train. The location of the hotel is excellent. I just wish our room didn’t smell, we had at least 4 towel sets, and the bed was softer…
Stayed 1 night in Dec 2024

10/10 Excellent

Sheldon

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
It was nice, but I was charged for parking and I did not use parking. I contacted the hotel and I emailed Allen. No response or communication.
Stayed 1 night in Nov 2024

10/10 Excellent

Quynh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby view is amazing. Dislike: not enough convenient electrical outlets.
Stayed 1 night in Dec 2024

8/10 Good

Kyron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great Stay
Great hotel with beautiful views.The only issue was a spot on a sheet and we had them changed. Great location, adjacent to Canal Place. Friendly and helpful staff. The bar was crowded, but the drinks and views were good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hiren

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed out stay, very friendly staff and great property with beautiful views of Mississippi River!
Stayed 2 nights in Dec 2024

10/10 Excellent

Victoria, San Antonio

Stayed 5 nights in Nov 2024

6/10 Okay

Talip

Stayed 1 night in Oct 2024

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sheldon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Beautiful hotel that was walking distance from all of the hotspots! We loved the stay. Beds were comfortable, service was amazing, hotel staff was great! We are already planning to return to New Orleans and we will be staying at this same hotel again. Next time we will bring the whole family!
Stayed 2 nights in Dec 2024

10/10 Excellent

hollie

Stayed 1 night in Dec 2024

6/10 Okay

Amir, Metairie

Stayed 1 night in Dec 2024

10/10 Excellent

latrieva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Constance

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 2 nights in Dec 2024

10/10 Excellent

Roxetta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin is always my first choice!!!
Stayed 1 night in Dec 2024