Citadines Connect Fifth Avenue New York

3.5 star property
Hotel with free breakfast, a quick walk to 5th Avenue
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Citadines Connect Fifth Avenue New York

Property entrance
Shopping centre
Hypo-allergenic bedding, down duvets, in-room safe
Exterior
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
15 West 45th Street, New York, NY, 10036
  • 5th Avenue
    3 min walk
  • Rockefeller Center
    5 min walk
  • Bryant Park
    6 min walk
  • New York, NY (LGA-LaGuardia)
    28 min drive

Room options

Premier Room, 1 King Bed, Accessible

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Shower/bath combination
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Shower/bath combination
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Shower/bath combination
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Premier Room with Two Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Shower/bath combination
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

New York

Citadines Connect Fifth Avenue New York puts you in the heart of New York, within just a 10-minute stroll of 5th Avenue and Rockefeller Center. Highlights at this hotel include free daily breakfast and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find laundry facilities, a 24-hour front desk and express check-in. Free on-the-go breakfast is available daily between 6:30 AM and 9:00 AM. .Sights within a 10-minute walk of this 3.5-property class Manhattan hotel include Bryant Park and Broadway.

What's nearby

  • Rockefeller Center - 5 min walk
  • Bryant Park - 6 min walk
  • Broadway - 6 min walk
  • Times Square - 6 min walk
  • Grand Central Terminal - 7 min walk

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 5 min walk
  • John F. Kennedy International Airport (JFK) - 53 min drive

Restaurants

  • ‪Tommy Bahama Restaurant | Bar | Store New York - ‬1 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Mitr Thai - ‬3 min walk
  • ‪Valerie - ‬1 min walk
  • ‪Harvard Club of New York City - ‬4 min walk

About this property

Citadines Connect Fifth Avenue New York

Hotel with free breakfast, a quick walk to 5th Avenue
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Citadines Connect Fifth Avenue New York.

This 3.5-star New York hotel is smoke free.

  • 124 guestrooms or units
  • 22 levels
  • To-go breakfast (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
Citadines Connect Fifth Avenue New York offers 124 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down duvets. LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Hand-held showerhead
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (74 centimetre high)

More

  • 22 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Maximum 1 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25.25 per accommodation, per night.
  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited) guidelines.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue
Hotel Central Fifth Ave
New York City Fifth Avenue Holiday Inn Express
Holiday Inn Express Fifth Avenue
Holiday Express New York City Fifth Avenue
Holiday Express Fifth Avenue
Hotel Central Fifth Ave New York
Central Fifth Ave New York
Central Fifth Ave
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn Express New York City Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York

Frequently asked questions

What is the cancellation policy at Citadines Connect Fifth Avenue New York?

Citadines Connect Fifth Avenue New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citadines Connect Fifth Avenue New York?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Citadines Connect Fifth Avenue New York on 25 Nov 2024 start from NZ$354.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Citadines Connect Fifth Avenue New York serve breakfast?

Sure does, free on-the-go breakfast is served daily from 6:30 AM to 9:00 AM.

Is there a free airport shuttle available at Citadines Connect Fifth Avenue New York?

No, Citadines Connect Fifth Avenue New York does not offer an airport shuttle service.

What time are check-in & check-out at Citadines Connect Fifth Avenue New York?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Citadines Connect Fifth Avenue New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 504 out of 1179 reviews" "
Rating 8 - Good. 345 out of 1179 reviews" "
Rating 6 - Okay. 160 out of 1179 reviews" "
Rating 4 - Poor. 79 out of 1179 reviews" "
Rating 2 - Terrible. 91 out of 1179 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

susan

Stayed 4 nights. Was not notified at check in that housekeeping only services room every other day So first day came back to wet towels on bathroom floor, garbage in pails, unmade bed. Next day, they still had not gotten to my room till I returned at 5pm. At my request they sent housekeeping up. I had to wait in lobby for 1/2 hour on my vacation time. Feels punitive to clean room on alternate days for long term stay Very much the antithesis of customer service. Will not go back to this hotel.
Stayed 4 nights in Aug 2024

2/10 Terrible

Robert Elliot

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room key issues waited 30 minutes twice for an employee to open door. Had to wait next day for new room.
Stayed 5 nights in Aug 2024

2/10 Terrible

Tara

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Our air conditioner leaked and although they cleaned it up, they would give us a new room or refund us.
Stayed 3 nights in Aug 2024

10/10 Excellent

Piyo

Stayed 1 night in Aug 2024

10/10 Excellent

Gissele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good👍
Stayed 1 night in Aug 2024

6/10 Okay

Josee

Travelled with family
Liked: Staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Room comfort
Didn’t have the room that we booked they had to split my family
Stayed 2 nights in Aug 2024

10/10 Excellent

Ginny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all NYC attractions
Hassle free check in and out. Room very clean. Powerful cleaning fluid smell upon arrival. Awesome AC unit. Powerful shower pressure with plenty of hot water. Beds comfortable. Safe neighborhood. Close to shops and restaurants. 5 minute walk to Times Square and theatre district.
Stayed 1 night in Aug 2024

10/10 Excellent

gail

Stayed 2 nights in Aug 2024

10/10 Excellent

BRIJESH

Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 2 nights in Aug 2024

6/10 Okay

Yuliya

Stayed 3 nights in Jul 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel in Midtown. Walking distance to shopping and area spots.
Stayed 2 nights in Aug 2024

10/10 Excellent

UWIMANA

Liked: Cleanliness, staff & service, property conditions & facilities
It was walkable to almost all iconic places in Manhattan.
Stayed 4 nights in Jul 2024

8/10 Good

Elias

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room, it was clean. Toilet Was clean but should have been little bigger. Toilet was too congested. In Manhattan most of the hotel rooms are samll. This is understood. Secondly, breakfast was not that gteat. There should be a proper dining space with more options.
Stayed 2 nights in Jul 2024

6/10 Okay

Lori

Travelled with partner
Liked: Cleanliness, staff & service
Overall great stay. Room was not ready at check-in time but staff was very nice and helpful. Property needs some upgrades. Breakfast snack bar and coffee station nice. Location is amazing, 2 blocks from Times Square. Recommended if just you need a place to sleep while you spend touring the beautiful city of NYC!
Stayed 2 nights in Aug 2024

10/10 Excellent

Nakeily Maibelin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, the hotel offer at excellent costumer services, very clean, I'm really happy with everything!
Stayed 2 nights in Aug 2024

8/10 Good

Carmen, Rochester

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Value for money in the heart of Manhattan.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I were only in New York for the night so this place was perfect for us. We were only there to sleep because we spent all of our time exploring the city but we would definitely stay there again, even for a longer stay.
Stayed 1 night in Jul 2024

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2024

4/10 Poor

Jason

Stayed 3 nights in Jul 2024

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Limited choices for breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. The bathtub didn't work properly. When we took shower, water stucked into bathtub all this time.
Stayed 3 nights in Jul 2024