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Sheraton Princess Kaiulani

4.0 star property
Hotel with a 24-hour fitness centre, steps from International Market Place
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Princess Kaiulani

Beach/ocean view
Premium bedding, down duvets, in-room safe, desk
Beach/ocean view
Rooftop terrace
Premium bedding, down duvets, in-room safe, desk

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
The price is NZ$457
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
120 Kaiulani Ave, Honolulu, HI, 96815
  • Duke Kahanamoku Statue
    3 min walk
  • International Market Place
    3 min walk
  • Waikiki Beach
    3 min walk
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    29 min drive

Room options

View all photos for Room, 2 Double Beds, Non Smoking, Pool View

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Kaiulani Wing)

Room, 1 King Bed (Kaiulani Wing)

Room, 1 King Bed (Kaiulani Wing)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Pool View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Tower)

Room, 2 Double Beds, Non Smoking (Tower)

Room, 2 Double Beds, Non Smoking (Tower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 26 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Tower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Tower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 26 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Tower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking (Tower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 26 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Tower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking (Tower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Tower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking (Tower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 26 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Tower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Tower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Pool View (Tower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Pool View (Tower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View (Tower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Ocean View (Tower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 26 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Tower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Pool View (Tower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Tower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking, Ocean View (Tower)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Premium bedding
  • 26 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View, Tower (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Ocean View, Tower (Mobility/Hearing Access, Transf Shwr)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Tower (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Tower (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Tower (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Tower (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View, Tower (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Ocean View, Tower (Mobility/Hearing Access, Transf Shwr)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hyatt Regency Waikiki Beach Resort & Spa

Pool
Hot tub
Spa
Pet-friendly
4.4 out of 5, Excellent, (3774)
The price is NZ$643
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hyatt Regency Waikiki Beach Resort & Spa

About the area

Honolulu

Sheraton Princess Kaiulani places you steps from International Market Place and within a short 5-minute stroll of Waikiki Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Splash Bar, serves American cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, pool cabanas and pool loungers. Other amenities include a 24-hour business centre and laundry facilities. Full breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 4-property class Waikiki hotel include Royal Hawaiian Center and Waikiki Beach Walk.

What's nearby

  • International Market Place - 3 min walk
  • Waikiki Beach - 3 min walk
  • Royal Hawaiian Center - 8 min walk
  • Waikiki Beach Walk - 9 min walk
  • Honolulu Zoo - 12 min walk

Getting around

  • Hālaulani / Leeward Community College Station - 24 min drive
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 29 min drive

Restaurants

  • ‪Skybox Taphouse - ‬5 min walk
  • ‪Shorefyre International Marketplace - ‬4 min walk
  • ‪Honolulu Coffee - ‬1 min walk
  • ‪Musubi Cafe IYASUME - ‬3 min walk
  • ‪Eating House 1849 - ‬5 min walk

About this property

Sheraton Princess Kaiulani

Hotel with a 24-hour fitness centre, steps from International Market Place
Sheraton Princess Kaiulani offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A 24-hour business centre, 5 meeting rooms, and limo/town car service are available. Event space at this hotel measures 14451 square feet (1343 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at Sheraton Princess Kaiulani. Parking is available for a fee.

This 4-star Honolulu hotel is smoke free.

  • 1000 guestrooms or units
  • 29 levels
  • 3 buildings
  • 14451 sq ft of conference space
  • 1343 sq. m of conference space
  • Built in 1955
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sheraton Princess Kaiulani offers 1000 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Beds feature down duvets and premium bedding. Televisions come with premium cable channels and pay-per-view films.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Italian, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered parking on site (USD 45 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 6 to 36 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Splash Bar

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,451 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 80.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.92 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6 to 36 per person
  • Covered self-parking fee: USD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 10 per day
  • Rollaway bed fee: USD 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W54801500-01
This property accepts credit cards, debit cards and cash
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is W54801500-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector and a deadlock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kaiulani Sheraton
Princess Kaiulani Sheraton
Princess Sheraton
Princess Sheraton Kaiulani
Sheraton Kaiulani Princess
Sheraton Princess
Sheraton Princess Kaiulani
Sheraton Princess Kaiulani Honolulu
Sheraton Princess Kaiulani Hotel
Sheraton Princess Kaiulani Hotel Honolulu
Princess Kaiulani Hotel
Sheraton Honolulu
Sheraton Hotel Princess Kaiulani
Sheraton Princess Kaiulani Hawaii/Honolulu
Sheraton Princess Kaiulani Hotel
Sheraton Princess Kaiulani Honolulu
Sheraton Princess Kaiulani Hotel Honolulu

Frequently asked questions

What is the cancellation policy at Sheraton Princess Kaiulani?

Sheraton Princess Kaiulani offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Princess Kaiulani?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Sheraton Princess Kaiulani on 5 Jan 2025 start from NZ$388.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Princess Kaiulani?

Yep, Sheraton Princess Kaiulani has a secured covered self car park with in/out privileges for USD 45 per day.

Are there any beaches close to Sheraton Princess Kaiulani?

Yep, Sheraton Princess Kaiulani is a short 3-minute walk from Waikiki Beach. Fun beach activities include snorkelling, scuba diving and body boarding.

Does Sheraton Princess Kaiulani have a pool?

Yep, and guests love it! Sheraton Princess Kaiulani has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 7:00 PM.

What makes Sheraton Princess Kaiulani a romantic place to stay?

Poolside dining and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sheraton Princess Kaiulani.

Does Sheraton Princess Kaiulani serve breakfast?

You bet, full breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Sheraton Princess Kaiulani?

No, Sheraton Princess Kaiulani does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Princess Kaiulani?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sheraton Princess Kaiulani?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Sheraton Princess Kaiulani?

No, only service animals are allowed.

Is there a golf course on site at Sheraton Princess Kaiulani?

There isn't one on site, but Ala Wai Golf Course is a short 18-minute walk away.

Sheraton Princess Kaiulani Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 720 out of 1379 reviews" "
Rating 8 - Good. 409 out of 1379 reviews" "
Rating 6 - Okay. 153 out of 1379 reviews" "
Rating 4 - Poor. 60 out of 1379 reviews" "
Rating 2 - Terrible. 37 out of 1379 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

VIVIAN, OAKLAND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe. Clean
Stayed 4 nights in Sep 2024

8/10 Good

Christian ryan

Stayed 8 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the convenience of the location as it was on the main road of the “downtown” of Waikīkī as well as the vicinity to the beach. The staff were very friendly and our room was very clean! Our ocean view was beautiful. Because of its location to the bustling night life, there was often a bit of noise usually up til 10pm due to street performers but nothing that bothered us or kept us awake. We loved splash bar and the food was delicious!
Stayed 5 nights in Sep 2024

10/10 Excellent

Melissa Claire Vismonte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Princess Kaiulani
Overall the hotel room itself felt like it could use an update to me. They have multiple towers and at least one of them was updated recently, but we were in an older one. The bathroom felt small and really dated. The room itself was fine although the bed was rather uncomfortable for a hotel at this price point.
Stayed 7 nights in Sep 2024

6/10 Okay

Juan

Travelled with family
Front desk, dont allowed me to check in early, even when we arrive half hour early. I wait 15 minutes after the check in time to get my room. The pool close early, not expected on a resort.The property looks ok. but is an old hotel, and renovations are needed. And last, the beds are really hard. Other than that, our staying was good
Stayed 4 nights in Jul 2024

10/10 Excellent

Honoka

Stayed 7 nights in Aug 2024

10/10 Excellent

harry

Stayed 11 nights in Aug 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although I booked a king, I was offered two doubles. Upon consideration, they found the king I was promised. The stay was flawless, the resort credit very useful, and the staff was exceedingly polite. Except for being charged an extra night after I checked out, the stay was recommendable. I would certainly book there again!
Stayed 2 nights in Aug 2024

2/10 Terrible

Gary

Stayed 7 nights in Aug 2024

4/10 Poor

Sherry

Travelled with group
Disliked: Amenities, property conditions & facilities
I would not stay here again. Too many issues with this place and parking is outrageous! Even if you pay you may not be able to park. Only one working elevator, spent hours of my vacation waiting in line to get an elevator to my floor, the pool closes at 7 pm. Took me an hour to get get checked into my room and I didn’t get the promised view. Also I was charged for resort fee for which I was unable to participate in the amenities they offer for that fee it’s quite expensive. The staff was not very professional and somewhat rude.Just to name a few!
Stayed 8 nights in Aug 2024

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything what great. super friendly staff.
Stayed 8 nights in Aug 2024

6/10 Okay

Cynthia Panlilio, Chino

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Unfortunately we came on the wrong time with the strike starting when we arrived and finished when we left. Thanks Sheraton for improvising and proving amenities in the lobby. The bathroom can surely use an upgrade looks rundown and when we arrived water took awhile to drain but luckily maintenance fixed it before he went on strike. Overall if you want an affordable and close to mall hotel this is the place. Reasonable prices
Stayed 5 nights in Aug 2024

4/10 Poor

christopher

Disliked: Staff & service
Workers on strike
The hotel workers went on strike halfway through our trip. No restaurants, bars or hotel amenities open or available. On top of that they were banging drums and yelling on bullhorns all day and night, stop sleeping was not possible.
Stayed 9 nights in Aug 2024

2/10 Terrible

Joselito

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

RATKO

Problems with parking .Not easy to find parking at this property.
Stayed 8 nights in Aug 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though there was a strike going on the staff were still cordial and efficient in completing their tasks. The property was conveniently locked just down the street from the beach, shopping and food.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly staff...
We really enjoyed our stay at the Sheraton Princess Kaiulani. Before our arrival a couple days, I received an email from Samantha (customer service department) providing me with pre-check-in info and also asking me if we will need anything during our stay. Just an email like that made me already feel welcome even before setting foot on the property. The room was clean.not super-size but it was clean and comfy. (Received a complimentary room upgrade. The staff were all very nice. Got a compliment champagne treat for two due to our anniversary. Food and drinks at the bar and restaurant were pretty good. The location of this hotel is super convenient. Waikiki beach is practically right across the street. International Market is almost right next door .so does the Duty-Free Shop and the Royal Hawaian Shopping Center etc... Only 2 minor things: elevators are still under remodeling so there was line sometime. Coming back late at night, parking space may not be available, and you have to park over at the International Market garage and get reimbursed by the hotel. Will definitely stay here again! Thank you, Samantha and all staff, for a pleasure stay! The Huynh's family
Stayed 6 nights in Aug 2024

10/10 Excellent

kujtim, anchorage

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Franklin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Booked city view however the hotel says they upgraded the room to 5th floor in the other wing, the view is the parking lot. I am requesting to get the original room i booked, city view but they said no available
Stayed 7 nights in Aug 2024

8/10 Good

Nadine

Stayed 3 nights in Aug 2024