6/10 Okay
David
17 May 2024
Liked: Staff & service
So, I've stayed in Doubletree by Hilton in a number of places.... This one was by far the worst of them... Generally they are amazing, but, this particular hotel was, dirty and cramped. The room was tiny, the furniture was very dated. No room to store luggage. The TV reception didn't work (no reception, tho I wasn't really there to watch TV!). There was a handle in the shower that was half pulled out of the wall (which I reported and it is fixed within a couple of hours which is excellent!), tho the collar ring on the shower head thru the wall also fell off. I ran out of toilet paper. The air conditioner unit rattled. The windows are not soundproofed well so even on the 12th floor there was a fair amount of street noise. Just little things, but for a reasonably costly hotel I expected much better!
David
Stayed 4 nights in May 2024