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Hotel Hugo

4.5 star property
Luxury hotel with bars/lounges and 24-hour fitness centre

Photo gallery for Hotel Hugo

3 bars/lounges, rooftop bar, rooftop bar
3 bars/lounges, rooftop bar, rooftop bar
3 bars/lounges, rooftop bar, rooftop bar
3 bars/lounges, rooftop bar, rooftop bar
Front of property - evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Pet-friendly
The current price is NZ$533
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
525 Greenwich Street, New York, NY, 10013
  • Washington Square Park
    ‪14 min walk‬
  • The High Line Park
    ‪3 min drive‬
  • National September 11 Memorial & Museum
    ‪4 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪39 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room (Double Double)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Double Room (Double Double)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (Double Double)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Room (Double Double)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Double Beds

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About the area

New York

A luxury stay in New York awaits you at Hotel Hugo. Within a 5-minute stroll you'll find Hudson River Park and Washington Square Park within a 15-minute walk. Highlights at this family-friendly hotel include 3 bars/lounges, a restaurant and a 24-hour gym. .The café, Felix Roasting Co., serves American cuisine and is open for breakfast, brunch, lunch and dinner. Bar Hugo is the hotel's own rooftop bar, serving drinks along with light fare. Additionally, you'll find a coffee shop/cafe, a rooftop terrace and concierge services. Continental breakfast is available daily between 7 AM and 1:00 PM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 30-minute walk of this 4.5-property class Manhattan hotel include Whitney Museum of American Art and The High Line Park.

What's nearby

  • Hudson River Park - 5 min walk - 0.4 km
  • Washington Square Park - 14 min walk - 1.2 km
  • Whitney Museum of American Art - 19 min walk - 1.6 km
  • The High Line Park - 3 min drive - 2.2 km
  • National September 11 Memorial & Museum - 4 min drive - 2.7 km

Getting around

  • Houston St. Station - 6 min walk
  • New York Christopher St. Station - 9 min walk
  • LaGuardia Airport (LGA) - 39 min drive

Restaurants

  • ‪The Ear Inn - ‬1 min walk
  • ‪Westville Hudson - ‬2 min walk
  • ‪Felix Roasting Co. - ‬1 min walk
  • ‪Sweetgreen - ‬2 min walk
  • ‪Bar Hugo - Rooftop - ‬1 min walk

About this property

Hotel Hugo

Luxury hotel with bars/lounges and 24-hour fitness centre
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 3 bars/lounges. Event space at this hotel measures 500 square feet (46 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the luxury Hotel Hugo. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

  • 122 guestrooms or units
  • 18 levels
  • 3 bars or lounges
  • 500 sq ft of conference space
  • 46 sq. m of conference space
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Hugo offers 122 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels, first-run films and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, French, Spanish

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Property amenities

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 55 per day)
  • Parking on site (USD 55 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7 AM to 1:00 PM for a fee: USD 18 to 26 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Azul on the Rooftop
  • Bar Hugo
  • Felix Roasting Co.

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • Highchair

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 500 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 75.00 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Nearby fitness centre access
  • Newspaper
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 18.00 to 26.00 per person
  • Self-parking fee: USD 55 per day
  • Nearby parking fee: USD 55.00 per day (656 ft away)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Hugo
Hotel Hugo New York
Hugo Hotel
Hugo New York
Hotel Hugo Hotel
Hotel Hugo New York
Hotel Hugo Hotel New York

Frequently asked questions

What is the cancellation policy at Hotel Hugo?

Hotel Hugo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Hugo?

As of 1 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Hugo on 20 Apr 2025 start from NZ$441.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Hugo?

Yep, Hotel Hugo has a self car park for USD 55 per day.

Are there any beaches close to Hotel Hugo?

The closest beach to Hotel Hugo is Coney Island Beach (17.3 km).

What makes Hotel Hugo a romantic place to stay?

Al fresco dining and a champagne service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Hugo.

Is Hotel Hugo family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as highchairs in the guestrooms, it's no surprise that Hotel Hugo is a hit with families.

Does Hotel Hugo serve breakfast?

Yeah, continental breakfast is on offer daily between 7 AM and 1:00 PM.

Is there a free airport shuttle available at Hotel Hugo?

No, Hotel Hugo does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Hugo?

Yep, you can grab a meal at Hotel Hugo's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Hotel Hugo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Hugo?

Dogs are welcome at Hotel Hugo, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 34 kg per pet.

Hotel Hugo Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 527 out of 1141 reviews
Rating 8 - Good. 303 out of 1141 reviews
Rating 6 - Okay. 155 out of 1141 reviews
Rating 4 - Poor. 93 out of 1141 reviews
Rating 2 - Terrible. 63 out of 1141 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 3 nights in Dec 2024

8/10 Good

Cris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay
Stayed 1 night in Dec 2024

4/10 Poor

Eya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Nathaniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Not worth the price
The price and star rating made me think I was getting a very nice hotel room. The downtown location is good, but it is still a number of blocks from restaurants or a subway. My room was smaller than I expected and was not cleaned well before my arrival-- no toiler paper and hairs in the sink. The towels belong in a motel, not this level of hotel. I did like the coffee shop on the first floor.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Luxury? I think not...
Awesome staff however the hotel falls short of luxury. Rooms only window faced the back of the building i.e. be prepared to stare at a wall. Showers every day we endured luke warm water. We had wake up super early or have a shower late at night just for a little bit of warm water. The towels are gross. They had holes in them. Really gross. Of all the places we have travelled in the US and the world this was the grossest place weve ever stayed in.
Stayed 4 nights in Dec 2024

10/10 Excellent

David, Superior

Stayed 4 nights in Dec 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last Minute
Booked a last minute room. Hotel was clean and up to date with a friendly staff.
Stayed 1 night in Dec 2024

8/10 Good

Saja

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Betsy

Stayed 4 nights in Dec 2024

10/10 Excellent

Dayna

Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & accommodating staff. Clean facilities and quiet!
Stayed 1 night in Dec 2024

2/10 Terrible

Tetiana

Stayed 1 night in Nov 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Second time coming back to Hugo Hotel. This time was with my family. We enjoyed every bit of our stay and we look forward to being back again.
Stayed 4 nights in Dec 2024

10/10 Excellent

michael t

Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very basic and small
Paid more than $1200 per night and reserved a room with a view but only got to see the alleyway. Shower gel dispenser pump in the shower was stuck. Room is very small and basic but was clean.
Stayed 4 nights in Dec 2024

10/10 Excellent

josephine

Liked: Cleanliness
You can’t go wrong with the Hotel Hugo, rooms are quite tight but service is excellent.walking distance to high end shops and great restaurants.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the hotel is clean ,quiet n convenient
Stayed 3 nights in Dec 2024

10/10 Excellent

Dwight

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Abhishek, Austin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth checkin and staying experience. Rooms are a bit cost in size. Worked just fine for a few days stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

antanas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Soho
Room a little small but manageable
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Room was small, but that is typical for the location. Well organized so that size was not too limiting. Everything worked, and the cleaning staff did a good job every day.
Stayed 3 nights in Nov 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brianna and Austin saved the day helping me secure a small area for a critical meeting on short notice. Staff and environment was top notch. Happy hour at Bar Hugo was a great way to start our nights my wife and I will be back to stay in the future I'm sure.
Stayed 3 nights in Dec 2024