See all properties
Save

Hotel Indigo Lower East Side New York by IHG

4.5 star property
Luxury hotel with fitness centre and rooftop terrace

Photo gallery for Hotel Indigo Lower East Side New York by IHG

Suite (Penthouse)
Bar (on property)
Suite (Penthouse)
Premium bedding, minibar, in-room safe, individually decorated
Rooftop terrace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Gym
  • Breakfast available
The current price is NZ$349
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
171 Ludlow Street, New York, NY, 10002
  • Brooklyn Bridge
    ‪7 min drive‬
  • Empire State Building
    ‪7 min drive‬
  • Madison Square Garden
    ‪8 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪50 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, City View

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Freedom Tower View)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom (Freedom Tower View)

Highlights

Terrace
Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, City View

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (Mid Floor)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, City View (Mid Floor)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Penthouse)

Suite (Penthouse)

Suite (Penthouse)

Highlights

Terrace
Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 186 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Roll-in Shower (Mobility)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 67 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, City View

Highlights

Terrace
Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Roll-in Shower (Mobility)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds, Roll-in Shower (Mobility)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, City View (High Floor)

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, City View (High Floor)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Tower (Freedom Tower View)

Suite, 1 King Bed, Tower (Freedom Tower View)

Suite, 1 King Bed, Tower (Freedom Tower View)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium Room, 1 King Bed, Balcony, City View | Balcony view

Premium Room, 1 King Bed, Balcony, City View

Highlights

Furnished balcony
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed, City View

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Queen Beds, City View

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed, City View

Premium Room, 1 Queen Bed, City View

Premium Room, 1 Queen Bed, City View

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

You may also like

Ad
Loft (Columbus) | Living room

6 Columbus Central Park Hotel

Manhattan
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
3.9 out of 5, Good, 1,176 reviews
The price is NZ$418
includes taxes & fees
30 Mar - 31 Mar
6 Columbus Central Park Hotel

About the area

New York

A luxury stay in the heart of New York awaits you at Hotel Indigo Lower East Side New York by IHG. You'll be 3.4 km (2.1 mi) from Empire State Building and 3.8 km (2.4 mi) from Madison Square Garden. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .Lobby Bar & Café is the hotel's own bar. Enjoy the gym and seasonal outdoor swimming pool. 800 square feet (74 square metres) of event facilities include a meeting room and conference space, and other business amenities include coworking space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. To-go breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .With a stay at this 4.5-property class Manhattan hotel, you'll be 4 km (2.5 mi) from Brooklyn Bridge and 4.2 km (2.6 mi) from Broadway.

What's nearby

  • New York University - 14 min walk - 1.2 km
  • Brooklyn Bridge - 7 min drive - 4.7 km
  • Empire State Building - 7 min drive - 4.0 km
  • Madison Square Garden - 8 min drive - 4.4 km
  • Broadway - 9 min drive - 5.2 km

Getting around

  • 2 Av. Station - 3 min walk
  • New York 9th St. Station - 4 min drive
  • John F. Kennedy International Airport (JFK) - 50 min drive

Restaurants

  • ‪Katz's Deli - ‬1 min walk
  • ‪Mr. Purple - ‬2 min walk
  • ‪Il Laboratorio Del Gelato - ‬1 min walk
  • ‪Pianos - ‬1 min walk
  • ‪Ludlow Coffee Supply - ‬1 min walk

About this property

Hotel Indigo Lower East Side New York by IHG

Luxury hotel with fitness centre and rooftop terrace
Hotel Indigo Lower East Side New York by IHG offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, a meeting room, and coworking spaces. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Indigo Lower East Side New York by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star New York hotel is smoke free.

  • 294 guestrooms or units
  • 26 levels
  • 800 sq ft of conference space
  • 74 sq. m of conference space
  • Built in 2015
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Indigo Lower East Side New York by IHG offers 294 accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. 46-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Chinese (Mandarin), English, French, Italian, Portuguese, Spanish

Similar properties

Suite, 1 King Bed, Non Smoking, City View (Terrace)

Moxy NYC Lower East Side

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,496 reviews
The price is NZ$355
includes taxes & fees
30 Mar - 31 Mar
Moxy NYC Lower East Side

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 70 per day)
  • Limited on-site parking

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Bar & Café
  • Mr. Purple

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 800 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75.00 per stay
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.31 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 25 for adults and USD 5 to 25 for children
  • Self-parking fee: USD 70.00 per day
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side
Indigo Lower East Side New York
Indigo Lower East Side
Indigo Lower Side York By Ihg
Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side New York by IHG Hotel
Hotel Indigo Lower East Side New York an IHG Hotel
Hotel Indigo Lower East Side New York by IHG New York
Hotel Indigo Lower East Side New York by IHG Hotel New York

Frequently asked questions

What is the cancellation policy at Hotel Indigo Lower East Side New York by IHG?

Hotel Indigo Lower East Side New York by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo Lower East Side New York by IHG?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Lower East Side New York by IHG on 6 Apr 2025 start from NZ$277.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Indigo Lower East Side New York by IHG?

Yep, Hotel Indigo Lower East Side New York by IHG has a self car park for USD 70.00 per day. Onsite parking is limited.

Are there any beaches close to Hotel Indigo Lower East Side New York by IHG?

The closest beach to Hotel Indigo Lower East Side New York by IHG is Coney Island Beach (16.8 km).

Does Hotel Indigo Lower East Side New York by IHG have a pool?

Hotel Indigo Lower East Side New York by IHG has a seasonal outdoor pool. The pool is open from June to September.

What makes Hotel Indigo Lower East Side New York by IHG a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Indigo Lower East Side New York by IHG.

Is Hotel Indigo Lower East Side New York by IHG family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Indigo Lower East Side New York by IHG is a hit with families.

Does Hotel Indigo Lower East Side New York by IHG serve breakfast?

You bet, to-go breakfast is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Indigo Lower East Side New York by IHG?

No, Hotel Indigo Lower East Side New York by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo Lower East Side New York by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Indigo Lower East Side New York by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Indigo Lower East Side New York by IHG?

Furry friends are welcome at Hotel Indigo Lower East Side New York by IHG, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Hotel Indigo Lower East Side New York by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 760 out of 1483 reviews
Rating 8 - Good. 344 out of 1483 reviews
Rating 6 - Okay. 198 out of 1483 reviews
Rating 4 - Poor. 86 out of 1483 reviews
Rating 2 - Terrible. 95 out of 1483 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
The staff at the front desk were incredibly friendly and fun. Beds were super comfy and the little balcony was awesome. Great stay - wonderfully located!
Stayed 1 night in Dec 2024

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NYC Christmas Weekend
Great location close to Katz deli and a bunch new hot spots in the East Village area. We hot the Swedish Candy Store, Bon Bon, Double Chicken Please, SuperBueno, Essex Market, Milano's Pardon My French, McSorely's and others. Ended the night at 7th Ave Burger for a late night snack, yummy...
Stayed 1 night in Dec 2024

10/10 Excellent

Mecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay and appreciate the kind nature of the concierge and hospitality team
Stayed 1 night in Dec 2024

8/10 Good

Jeremiah

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very spacious with nice amenities. Unfortunately my room didnt have soap in the dispenser but otherwise nice trip
Stayed 1 night in Dec 2024

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities
It was great.
Stayed 2 nights in Nov 2024

10/10 Excellent

jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when visiting NYC. The rooms are clean and spacious and the staff is excellent. Great location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Thanh Thanh

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in Dec 2024

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Cherry

Stayed 3 nights in Dec 2024

10/10 Excellent

Chris

Stayed 4 nights in Nov 2024

10/10 Excellent

Maggie

Stayed 2 nights in Nov 2024

2/10 Terrible

Archana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room was freezing. The window was not properly sealed and it was in the 20s during our trip. That also meant that we heard all the street noise until 3 am. I am used to hearing street noises on trips to NYC but this was unbearable. Please have the hotel check room 1113.
Stayed 2 nights in Dec 2024

8/10 Good

Garrett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Indigo
A comfortable and clean experience. I wish our room or somewhere else in the hotel had a mircrowave.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mia

Liked: Cleanliness, property conditions & facilities
I really enjoyed my stay here
Stayed 1 night in Dec 2024

4/10 Poor

Mallory

Travelled with family
Liked: Staff & service
Not a place for families
The room and hotel were nothing more than mediocre. The hotel was gorgeous when you first enter, and the staff was incredibly friendly. BUT, the booking did not make it clear that there was a night club on the 15th floor. I was under the impression that there was a bar/restaurant that was family friendly. Not only was it not family friendly, but the noise that came from this night club was far louder than the average NYC noise. Which kept both kids up each of the 4 nights we stayed. Also, many hotels have a small store where you can get water or snacks at any time. This hotel did not offer that and if you wanted to get water, you could refill your own bottles in the weight room. Lastly, there was mold in the shower that was visible. I have a 1 year old who needs a bath each night and wants to touch anything she sees. For such a beautiful hotel and great location, this was a disappointment.
Stayed 5 nights in Dec 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

amanda

Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. If you're going to park, though, don't use the adjacent garage. They're expensive with no in and out. Use the Municipal Parking Garage two blocks away. The Essex Street Garage is much cheaper. There's an entrance off of Ludlow.
Stayed 2 nights in Dec 2024

10/10 Excellent

Annaleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in super convenient location!
Stayed 5 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place we are only there for 12 hours so not really checking everything out. Kaetz deli less than a block away.
Stayed 1 night in Dec 2024

10/10 Excellent

Ziv

Stayed 3 nights in Dec 2024

10/10 Excellent

Esther

Stayed 3 nights in Nov 2024

10/10 Excellent

Mckinzey

Stayed 2 nights in Nov 2024

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024