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Hotel Hacienda

3.0 star property
Hotel in Sydney, near SEA LIFE Sydney Aquarium

Photo gallery for Hotel Hacienda

Acapulco Suite | Private kitchen
Acapulco Suite | Terrace/patio
Acapulco Suite
Reception
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Air conditioning
  • Free WiFi
The current price is NZ$138
includes taxes & fees
7 Apr - 8 Apr

Explore the area

Map
179 Cleveland Street, Redfern, NSW, 2016
  • Star Casino
    ‪4 min drive‬
  • Circular Quay
    ‪6 min drive‬
  • Sydney Opera House
    ‪7 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪21 min drive‬

Room options

View all photos for Acapulco Suite

Acapulco Suite

Acapulco Suite

Highlights

Garden
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Kitchen
  • 55 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for El Nido

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Nido

Highlights

Soundproofed
Air conditioning
TV
Hydromassage showerhead
Hairdryer
Private bathroom
Digital channels
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Dos Jefes

Dos Jefes

Dos Jefes

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hydromassage showerhead
Hairdryer
Private bathroom
Electric kettle
  • 12 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for El Jefes

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Jefes

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hydromassage showerhead
Hairdryer
Private bathroom
Electric kettle
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Sydney

At Hotel Hacienda you'll be 2.6 km (1.6 mi) from SEA LIFE Sydney Aquarium and 2.8 km (1.7 mi) from Star Casino. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, concierge services and luggage storage. Additionally, you'll find a lift and a vending machine. There's also the convenience of self parking. .With a stay at this 3-property class Redfern hotel, you'll be 3.8 km (2.4 mi) from Overseas Passenger Terminal and 3.8 km (2.4 mi) from Circular Quay.

What's nearby

  • SEA LIFE Sydney Aquarium - 4 min drive - 3.1 km
  • Star Casino - 4 min drive - 3.0 km
  • Circular Quay - 6 min drive - 4.8 km
  • Sydney Opera House - 7 min drive - 5.2 km
  • Sydney Harbour Bridge - 8 min drive - 8.4 km

Getting around

  • Sydney Redfern Station - 5 min walk
  • Redfern Station - 6 min walk
  • Sydney Airport (SYD) - 21 min drive

Restaurants

  • ‪RaRa - ‬6 min walk
  • ‪Khao Yum Thai - ‬6 min walk
  • ‪The Redfern - ‬6 min walk
  • ‪Big Daddy's Burger Bar - ‬6 min walk
  • ‪Calico Cafe - ‬3 min walk

About this property

Hotel Hacienda

Hotel in Sydney, near SEA LIFE Sydney Aquarium
Hotel Hacienda offers its guests a vending machine, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Sydney hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 3 levels
  • Built in 2000
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Hotel Hacienda offers 64 accommodations with a hairdryer. Televisions come with digital channels.

Bathrooms include a shower with a hydromassage showerhead. This Sydney hotel provides complimentary wireless Internet access.

Languages

Chinese (Mandarin), English, French, Hindi

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  • Air conditioning
  • Housekeeping
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14 Apr - 15 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured parking on site (AUD 30 per night)
  • Limited on-site parking

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: AUD 25
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 25

Special check-in instructions

The property charges 1.98 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

This property's damage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: AUD 30.00 per night
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.98 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Y City South
Y City South Hotel
Y Hotel City
Song Hotel Redfern Chippendale
Y Hotel City South Chippendale
Y City South Chippendale
y Hotel Sydney
Song Redfern Chippendale
Song Redfern
Song Hotel Redfern
Hotel Hacienda Hotel
Hotel Hacienda Redfern
Hotel Hacienda Hotel Redfern

Frequently asked questions

What is the cancellation policy at Hotel Hacienda?

Hotel Hacienda offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Hacienda?

As of 25 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel Hacienda on 7 Apr 2025 start from NZ$138.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Hacienda?

Yep, Hotel Hacienda has a secured self car park for AUD 30.00 per night. Onsite parking is limited.

Are there any beaches close to Hotel Hacienda?

The closest beach to Hotel Hacienda is Manly Beach (13.9 km).

Is there a free airport shuttle available at Hotel Hacienda?

No, Hotel Hacienda does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Hacienda?

Check-in begins at 2 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Hacienda?

No, pets are not allowed.

Hotel Hacienda Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 195 out of 999 reviews
Rating 8 - Good. 330 out of 999 reviews
Rating 6 - Okay. 285 out of 999 reviews
Rating 4 - Poor. 110 out of 999 reviews
Rating 2 - Terrible. 79 out of 999 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Shae

Disliked: Cleanliness, staff & service, property conditions & facilities
When booking the hotel, it was clearly stated that there was available parking (nothing about having to reserve or pay extra) which is what other hotels normally state. We had to park a 20 minute walk away from the hotel due to limited space. Place was also dirty and needs a good scrub. Very very small for the amount of money too.
Stayed 1 night in Mar 2025

10/10 Excellent

Millay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what you need, nothing you don’t. Very consistent property.
Stayed 1 night in Feb 2025

10/10 Excellent

Cherylynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful. You can hear the trains in our room. Last time we stayed we didn’t hear the trains.
Stayed 1 night in Jan 2025

10/10 Excellent

Renee

Stayed 2 nights in Mar 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel and location to rest your head
Absolute perfect stay. Very good value and great location, only a five minute walk from Redfern station which gets you into the city centre in 12 minutes. Also connected with bus routes, short walk to Broadway which has tonnes of shops and restaurants. Hotel itself the staff were all so nice and accommodating. Our room was even ready at 9:30am which was a nice surprise. For the price you really couldn’t go wrong, the rooms are small but the aircon works well and the beds are comfortable after a long day out and about so that’s what suited us. It’s not a hotel you would be lounging in all day but served its purpose for us perfectly. Loved it!
Stayed 2 nights in Dec 2024

4/10 Poor

Trevor

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Unsafe facilities. Dormitory living. Former YMCA facility.
Stayed 4 nights in Dec 2024

8/10 Good

Ella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here. Staff were lovely and helpful and hotel was good location. Room was smallish but I already knew that when booking. The walls are pretty thin and you hear the trains, showers/plumbing and people opening and closing doors. Bring ear plugs. Enjoyed the tacos from the restaurant in the hotel too. I'd stay here again.
Stayed 6 nights in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort
The staff were nice and helpful. Its has convenient location, close to both airport and central station. But the matres was uncomfortable and our room was next to storeroom including the towels and the cleaning staff made too much noise in the early morning. We could hear all the noises from corridor and the trains as well.
Stayed 3 nights in Nov 2024

8/10 Good

Qiurui

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Traci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit small but very clean and staff were lovely and helpful
Stayed 2 nights in Nov 2024

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice and clean. Great mexican food
Stayed 3 nights in Nov 2024

8/10 Good

D

Stayed 3 nights in Oct 2024

4/10 Poor

Joanne

Liked: Staff & service
The train line noise also people walking to there rooms too noisy of all hours of the morning, doors slam. And why does the price double when events are on?
Stayed 1 night in Nov 2024

6/10 Okay

Tracey

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here 3 times in October. The last stay was the best. Very cute budget hotel. Comfy beds, lovely staff. Will definitely stay again.
Stayed 1 night in Oct 2024

8/10 Good

Nima

Business traveller
Liked: Cleanliness, staff & service, amenities
Room is too small. Train travelling noise in night.
Stayed 1 night in Oct 2024

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities
I always choose to stay at this property when in Sydney.
Stayed 1 night in Oct 2024

10/10 Excellent

Germaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and had all the amenities that I needed, it was a last minute booking and i am happy with my stay.
Stayed 1 night in Oct 2024

8/10 Good

Napoleon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine but the bed was in very bad condition and the cleaning staff made too much noise from very early on as the rooms did not isolate noise.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chih-Yang

Stayed 1 night in Oct 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely staff, good communication and a funky budget hotel. Love the Spanish vibe! Comfy beds, hot showers with good water pressure. Central location, good hotel for a short stay. I've stayed twice in the past two weeks and will book again.
Stayed 1 night in Oct 2024

8/10 Good

Kelly

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
A cute budget hotel. Bed surprisingly comfy. Train noise very loud. I’d recommend bringing very good ear plugs. Big chunk of someone’s hair and dust in my room, otherwise it was clean. Foyer restaurant looked great. Central location.
Stayed 1 night in Oct 2024

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel with small rooms, however it suited my needs for an over night stay. The sign on the hotel outside said its up for sale, I would stay again if its still around
Stayed 1 night in Sep 2024

2/10 Terrible

Belinda

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was close to everything. The staff did not make the bed and empty the rubbish on a daily basis. I had spent time at the hospital and returned to see the bed unmade and room not cleaned. The staff only emptied the bin, the bed was made twice in 7 days i had stayed. A different place from when I stayed years ago.
Stayed 7 nights in Sep 2024