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Hotel Indigo Williamsburg - Brooklyn by IHG

3.5 star property
Hotel with a 24-hour fitness centre, in the vicinity of Brooklyn Bridge

Photo gallery for Hotel Indigo Williamsburg - Brooklyn by IHG

View from room
Ballroom
Exterior
Property amenity
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Gym
  • Parking available
The current price is NZ$476
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
500 Metropolitan Ave, Brooklyn, NY, 11211
  • Brooklyn Bridge
    ‪5 min drive‬
  • Barclays Center Brooklyn
    ‪7 min drive‬
  • Times Square
    ‪11 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪50 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 1 King Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Hairdryer
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 1 King Bed, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Hairdryer
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Hairdryer
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Hairdryer
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Hairdryer
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Accessible (Communications)

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 2 Double Beds, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Hairdryer
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Communications)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, City View

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 King Bed, Balcony, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
  • 96 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, Balcony

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 1 Queen Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Separate bedroom
Premium bedding
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Loft)

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 King Bed (Loft)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Hairdryer
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications Accessible)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Double Beds, Roll-in Shower (Communications Accessible)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Hairdryer
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Brooklyn

At Hotel Indigo Williamsburg - Brooklyn by IHG you'll be 4.4 km (2.7 mi) from Brooklyn Bridge and 5 km (3.1 mi) from Barclays Center Brooklyn. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .Enjoy the 24-hour gym, seasonal outdoor swimming pool, pool loungers and lifeguards on site. The hotel's restaurant is a nice spot to grab a bite. 20000 square feet (1858 square metres) of event facilities include 2 meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and free use of bicycles. Full breakfast is available daily between 7:00 AM and noon. There's also the convenience of self parking. .Places within a 15-minute drive of this 3.5-property class Brooklyn hotel include Prospect Park and Times Square.

What's nearby

  • Brooklyn Bridge - 5 min drive - 5.5 km
  • Barclays Center Brooklyn - 7 min drive - 5.6 km
  • New York University - 7 min drive - 5.0 km
  • Grand Central Terminal - 10 min drive - 7.3 km
  • Times Square - 11 min drive - 8.3 km

Getting around

  • Metropolitan Av. Station - 1 min walk
  • Brooklyn Nostrand Avenue Station - 6 min drive
  • LaGuardia Airport (LGA) - 26 min drive

Restaurants

  • ‪Montesacro Pinseria - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The West - ‬4 min walk
  • ‪Bagelsmith - ‬3 min walk
  • ‪H&H Reserve - ‬1 min walk

About this property

Hotel Indigo Williamsburg - Brooklyn by IHG

Hotel with a 24-hour fitness centre, in the vicinity of Brooklyn Bridge
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Hotel Indigo Williamsburg - Brooklyn by IHG offers its guests a seasonal outdoor pool, a 24-hour fitness centre, and complimentary bicycles. Event space at this hotel measures 20000 square feet (1858 square metres) and includes a conference centre. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Indigo Williamsburg - Brooklyn by IHG. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Brooklyn hotel is smoke free.

  • 187 guestrooms or units
  • 7 levels
  • Conference rooms
  • 20000 sq ft of conference space
  • 1858 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Hotel Indigo Williamsburg - Brooklyn by IHG offers 187 accommodations with iPod docking stations and laptop-compatible safes. Memory foam beds feature premium bedding. 43-inch Smart televisions come with Netflix. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, French, Italian, Russian, Spanish, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (USD 37 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 35 for adults and USD 35 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • ALIYA

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Computer station
  • Conference centre (20,000 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium channels
  • IPod dock
  • Netflix

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities will be closed during November, December, January, February, March and April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.17 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35 for adults and from USD 35 for children
  • Covered self-parking fee: USD 37 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Williamsburg Brooklyn
Indigo Williamsburg Brooklyn
Hotel Hotel Indigo Williamsburg - Brooklyn Brooklyn
Brooklyn Hotel Indigo Williamsburg - Brooklyn Hotel
Hotel Hotel Indigo Williamsburg - Brooklyn
Hotel Indigo Williamsburg - Brooklyn Brooklyn
Hotel Indigo
Indigo
Indigo Williamsburg Brooklyn
Hotel Indigo Williamsburg Brooklyn
Hotel Indigo Williamsburg Brooklyn an IHG Hotel
Hotel Indigo Williamsburg - Brooklyn by IHG Hotel
Hotel Indigo Williamsburg - Brooklyn by IHG Brooklyn
Hotel Indigo Williamsburg - Brooklyn by IHG Hotel Brooklyn

Frequently asked questions

What is the cancellation policy at Hotel Indigo Williamsburg - Brooklyn by IHG?

Hotel Indigo Williamsburg - Brooklyn by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo Williamsburg - Brooklyn by IHG?

As of 1 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo Williamsburg - Brooklyn by IHG on 6 Apr 2025 start from NZ$405.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Indigo Williamsburg - Brooklyn by IHG?

Yep, Hotel Indigo Williamsburg - Brooklyn by IHG has a covered self car park for USD 37 per day. Onsite parking is limited.

Are there any beaches close to Hotel Indigo Williamsburg - Brooklyn by IHG?

The closest beach to Hotel Indigo Williamsburg - Brooklyn by IHG is Coney Island Beach (16.4 km).

Does Hotel Indigo Williamsburg - Brooklyn by IHG have a pool?

Yep, and guests love it! Hotel Indigo Williamsburg - Brooklyn by IHG has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 6:00 PM (Seasonal outdoor pool open from May to September).

Does Hotel Indigo Williamsburg - Brooklyn by IHG serve breakfast?

You bet, full brekkie is served daily from 7:00 AM to noon.

Is there a free airport shuttle available at Hotel Indigo Williamsburg - Brooklyn by IHG?

No, Hotel Indigo Williamsburg - Brooklyn by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo Williamsburg - Brooklyn by IHG?

Yep, you can grab a meal at Hotel Indigo Williamsburg - Brooklyn by IHG's onsite restaurant.

What time are check-in & check-out at Hotel Indigo Williamsburg - Brooklyn by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hotel Indigo Williamsburg - Brooklyn by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 400 out of 787 reviews
Rating 8 - Good. 155 out of 787 reviews
Rating 6 - Okay. 114 out of 787 reviews
Rating 4 - Poor. 55 out of 787 reviews
Rating 2 - Terrible. 63 out of 787 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Cesar

Disliked: Staff & service
Stayed 3 nights in Dec 2024

6/10 Okay

Oscar

Disliked: Property conditions & facilities, room comfort
Tiniest Nightstands I’ve Seen
Hotel needs improvements. Maintenance seemed not up to date. Room had loose things like nightstands, which were unusually small as well, there was no space to even set the cell phone, as it had a desk phone tied to to it so you couldn’t even get it out of the way so you could actually use the nightstand.
Stayed 1 night in Dec 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Paul

Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good over all experience. Gotta keep it clean and in good repair as NYC hotels are not cheap and should not appear to be so.
Stayed 4 nights in Dec 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, if driving get there early
I liked everything about this hotel except the parking situation, which is a challenge anywhere in NYC so you can't really hold it against them. They advertise on-site parking but the garage was full when I got there. They sent me to another parking garage around the block, a shady cash-only place. Anyway, if you're planning to bring your car make sure to check in early if you can. Location is fantastic - right next to the L train that goes straight to Manhattan, and right in the middle of a cool neighborhood. Bed was so-so.
Stayed 4 nights in Dec 2024

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

david

Stayed 4 nights in Dec 2024

8/10 Good

Yuri

Liked: Amenities
bathroom (barn style) door didn’t shut all of the way
Stayed 5 nights in Dec 2024

6/10 Okay

Christine

Travelled with family
Beds were low platforms that were like sleeping on cement. Got a knock on the door for room cleaning. Asked them to give us an hour and they never returned. Had to ask twice to have room cleaned second night. Paid in full on Expedia and had to pay another $120 in junk fees for “facilities” on the way out.
Stayed 3 nights in Dec 2024

8/10 Good

Alix, Pittsburgh

Stayed 2 nights in Dec 2024

10/10 Excellent

Salvador

Stayed 3 nights in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 1 night in Dec 2024

10/10 Excellent

Rushain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time however, my only gripe is parking. The hotel was sold out and the parking lot was at capacity. This forced me to park my car on the streets and I was not comfortable with that.
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Stayed 1 night in Dec 2024

6/10 Okay

Scott

Stayed 3 nights in Dec 2024

10/10 Excellent

John

Stayed 3 nights in Nov 2024

6/10 Okay

Antonio

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Nicolas

Business traveller
Disliked: Property conditions & facilities
no heat nor hot water for the first 12hrs of the stay. changed room twice as the heat wasnt working. ended up spending the first night in a room at 56F. only realized it was a systemic issue when several people were complaining the next day. staff did not offer any
Stayed 2 nights in Dec 2024

6/10 Okay

Douglas

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 1 night in Dec 2024

4/10 Poor

Marilyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not as pictured. A huge ceiling light and no functioning lamps in the room. Terrible lighting. We asked for a lamp to be able to read and they brought one up from storage 2 days after requesting it and it had mice droppings on it. Housekeeping was very poor. No wash. Clothes. When I finally got some housekeeping took them away! Kurig in room but housekeeping never replenished the pods. Shower floor is polished marble and very slick. We put towels down and were told “you have to ask for a shower matt”. Room s garbage was not emptied.
Stayed 4 nights in Dec 2024

6/10 Okay

Frank

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Toilet ran, room was delayed at check-in, room wasn't cleaned during the day and had to ask for extra towels. This may read as a miss on their part, but it is my hotel of choice for proximity to my family during visits to NYC.
Stayed 2 nights in Dec 2024