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The Star Grand at The Star Gold Coast

5.0 star property
Luxury hotel connected to the convention centre in Gold Coast with 8 restaurants

Photo gallery for The Star Grand at The Star Gold Coast

Outdoor pool, open 6 AM to 9 PM, pool umbrellas, pool loungers
Ocean Terrace Suite | View from room
Exterior detail
Reception
Club Suite

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Parking available
The current price is NZ$268
includes taxes & fees
28 Apr - 29 Apr

Explore the area

Map
8 Casino Drive, Broadbeach, QLD, 4218
  • The Star Gold Coast
    ‪7 min walk‬
  • Pacific Fair Shopping Centre
    ‪9 min walk‬
  • Cavill Avenue
    ‪5 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪33 min drive‬

Room options

View all photos for Superior Deluxe Twin Room

Superior Deluxe Twin Room

Superior Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
Premium bedding
Pillow-top bed
  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Deluxe King Room

Superior Deluxe King Room

Superior Deluxe King Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite

Club Suite

Club Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Premium bedding
  • 81 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Balcony Deluxe Twin Room

Corner Balcony Deluxe Twin Room | View from room

Corner Balcony Deluxe Twin Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Room

Executive King Room

Executive King Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Balcony Deluxe King Room

Corner Balcony Deluxe King Room | View from room

Corner Balcony Deluxe King Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout curtains
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for King Terrace Suite

King Terrace Suite

King Terrace Suite

Highlights

Terrace
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Ocean Terrace Suite

Ocean Terrace Suite

Ocean Terrace Suite

Highlights

Terrace
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
  • 113 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Gold Coast

At The Star Grand at The Star Gold Coast, you'll be connected to the convention centre and 0.8 km (0.5 mi) from Pacific Fair Shopping Centre. Highlights at this luxury hotel include 8 restaurants, 6 bars/lounges and an outdoor swimming pool. .The restaurant, Cucina Vivo, serves Italian cuisine and is open for dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy access to 2 hot tubs along with a gym and pool loungers. 17513 square feet (1627 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also self parking, along with the convenience of car rentals on site. .With a stay at this 5-property class Broadbeach hotel, you'll be 3.5 km (2.2 mi) from Surfers Paradise Beach and 3.7 km (2.3 mi) from Slingshot.

What's nearby

  • Gold Coast Convention and Exhibition Centre - 7 min walk - 0.6 km
  • The Star Gold Coast - 7 min walk - 0.7 km
  • Pacific Fair Shopping Centre - 9 min walk - 0.8 km
  • Cavill Avenue - 5 min drive - 3.8 km
  • Surfers Paradise Beach - 9 min drive - 3.5 km

Getting around

  • Broadbeach South Light Rail Station - 8 min walk
  • Varsity Lakes Station - 19 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 33 min drive

Restaurants

  • ‪Betty's Burgers & Concrete Co. - ‬10 min walk
  • ‪Nineteen at the Star - ‬7 min walk
  • ‪Miss Moneypenny's - ‬9 min walk
  • ‪Outback Steakhouse - ‬10 min walk
  • ‪Caffe Cherry Beans - Pacific Fair - ‬8 min walk

About this property

The Star Grand at The Star Gold Coast

Luxury hotel connected to the convention centre in Gold Coast with 8 restaurants
The Star Grand at The Star Gold Coast offers its guests 2 hot tubs, an outdoor pool, and a fitness centre. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 17513 square feet (1627 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the luxury The Star Grand at The Star Gold Coast. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Gold Coast hotel is smoke free.

  • 1 building
  • 592 guestrooms or units
  • 21 levels
  • 8 dining venues
  • 6 bars or lounges
  • Conference rooms
  • 17513 sq ft of conference space
  • 1627 sq. m of conference space
  • Built in 1985
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
The Star Grand at The Star Gold Coast offers 592 accommodations with espresso makers and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay-per-view films.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers. This Gold Coast hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Irish, Italian, Japanese, Korean, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (AUD 20 per night)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39.90 for adults and AUD 19.90 for children
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cucina Vivo
  • Garden Kitchen & Bar
  • Imperial at The Star
  • Kiyomi
  • Nineteen at The Star

Things to do

  • 2 hot tubs
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (17,513 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 39.90 for adults and from AUD 19.90 for children
  • Self-parking fee: AUD 20 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.85 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 6 AM to 9 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Gold Coast Jupiters
Gold Coast Jupiters Hotel
Jupiters Casino Gold Coast
Jupiters Casino Gold Coast Broadbeach
Jupiters Casino Hotel Gold Coast
Jupiters Gold Coast
Jupiters Hotel
Jupiters Hotel & Casino Gold Coast
Jupiters Hotel & Casino Gold Coast Broadbeach
Jupiters Hotel Gold Coast
Broadbeach Conrad
Conrad Broadbeach
Conrad Hotel Jupiters
Jupiters Hotel Casino Gold Coast Broadbeach
Jupiters Hotel And Casino Gold Coast
Star Gold Coast Broadbeach
Star Grand Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel
The Star Grand at The Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel Broadbeach

Frequently asked questions

What is the cancellation policy at The Star Grand at The Star Gold Coast?

The Star Grand at The Star Gold Coast offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Star Grand at The Star Gold Coast?

As of 27 Apr 2025, prices found for a 1-night stay for 2 adults at The Star Grand at The Star Gold Coast on 28 Apr 2025 start from NZ$268.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Star Grand at The Star Gold Coast?

Yep, The Star Grand at The Star Gold Coast has a self car park for AUD 20 per night. Onsite parking is limited.

Are there any beaches close to The Star Grand at The Star Gold Coast?

Yep, The Star Grand at The Star Gold Coast is a short 12-minute walk from Kurrawa Beach. Fun beach activities include snorkelling, scuba diving and windsurfing.

Does The Star Grand at The Star Gold Coast have a pool?

The Star Grand at The Star Gold Coast has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6 AM to 9 PM.

What luxury perks are available at The Star Grand at The Star Gold Coast?

The Star Grand at The Star Gold Coast features 2 hot tubs, an outdoor pool and 8 restaurants. All guestrooms come with pillowtop beds, premium bedding and espresso makers.

What makes The Star Grand at The Star Gold Coast a romantic place to stay?

Ocean-view dining and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Star Grand at The Star Gold Coast.

Is The Star Grand at The Star Gold Coast family-friendly?

You bet! With amenities such as laundry facilities, a deli and an outdoor pool, it's no surprise that The Star Grand at The Star Gold Coast is a hit with families.

Does The Star Grand at The Star Gold Coast serve breakfast?

You bet, buffet breakfast is served daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at The Star Grand at The Star Gold Coast?

No, The Star Grand at The Star Gold Coast does not offer an airport shuttle service.

Is there a bar or restaurant at The Star Grand at The Star Gold Coast?

Yep, they've got a poolside bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Star Grand at The Star Gold Coast?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Star Grand at The Star Gold Coast?

No, only service animals are allowed.

The Star Grand at The Star Gold Coast Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 549 out of 1003 reviews
Rating 8 - Good. 227 out of 1003 reviews
Rating 6 - Okay. 126 out of 1003 reviews
Rating 4 - Poor. 64 out of 1003 reviews
Rating 2 - Terrible. 37 out of 1003 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jason

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was not really impressed with waiting at the reception for nearly 20 minutes to book into my room
Stayed 1 night in Apr 2025

6/10 Okay

Sukyung

Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Every year we visiting the star Never disappointed This time we came with friends I felt sorry for my friend who visited here first time. My kids found someone's medicine on the floor bathroom room 618 This is very important My kids are 9 and 10 big enough they know not to touch it. Can you Imagine if early age kids touch it? Plus room carpet need good vacuum Linen not tidy ( maybe housekeepers are too busy )
Stayed 1 night in Apr 2025

10/10 Excellent

rob and karyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
our trip was only for a couple of days wish it was longer will be next , our kids are keen to visit also keep up the good work see you next time
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in took over an hour but apart from it was a good stay. Room was tidy but I would say bit outdated. We didn’t get room as per photos that appeared on site when make booking.
Stayed 1 night in Apr 2025

10/10 Excellent

Trifon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, great staff, great entrttainment.
Stayed 2 nights in Apr 2025

6/10 Okay

Paula

Liked: Cleanliness, amenities
No shuttle buses to Pacific Fair or airport, some staff quite off hand when trying to get info
Stayed 3 nights in Apr 2025

6/10 Okay

David

Travelled with family
Not bad not good
Stayed 1 night in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what we needed for our staycation.
Stayed 1 night in Dec 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, clean and quiet and a very comfy bed. All staff were helpful and courteous.
Stayed 1 night in Mar 2025

10/10 Excellent

Christine, Wilberforce NSW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crowne Plaza rooms have a luxury feel at an affordable price
Stayed 1 night in Mar 2025

10/10 Excellent

Thelma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and loved the pool
Stayed 3 nights in Feb 2025

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always buzzing great rooms and service
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything you would expect in a Hotel. Friendly Staff, Clean and comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just overall was a wonderful experience
Stayed 2 nights in Feb 2025

10/10 Excellent

Evan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, close to everything.
Stayed 1 night in Feb 2025

6/10 Okay

Chloe

Travelled with partner
Disliked: Amenities, property conditions & facilities
I was disappointed with the pool's condition and the size of it for a 5 star hotel. I also did not understand at all the fact that the pool bar closed at 5pm especially on a Friday and Saturday night as well as the food at 6pm. They should both be available while the pool area was open (until 9pm) that was extremely strange and unacceptable. I feel like there are definitely areas you could improve upon. I would not attend the hotel again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful weekend
Stayed 1 night in Feb 2025

2/10 Terrible

Judith

Disliked: Staff & service, property conditions & facilities
Buffet was disgusting. Food was freezer burned and tasted like dishwater. Valet Broke our vehicle aerial when parked. Very disappointed. Standard has dropped dramatically. Need aerial replaced and money back.
Stayed 1 night in Feb 2025

4/10 Poor

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to visit always something happening
Stayed 3 nights in Jan 2025

2/10 Terrible

Ramazan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful experience stay at the star grand hotel. I already blooked for two adults and one child so I paid for all services includ breakfast, but they didn't offer bed and breakfast for my daughter so they changed me for bed ang breakfast. Even they didn't offered a bottle of water for free .That is very simple things thats all two star hotels do.
Stayed 4 nights in Jan 2025

4/10 Poor

Magdalena

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room was not ready until almost 3hours after normal check in time, and room was not cleaned or vacuumed.
Stayed 2 nights in Jan 2025

4/10 Poor

Holly

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the hot tubs were broken and they were dirty. The staff had limited English and knowledge. The restaurants were unaffordable and too packed. The in room dining was very good but expensive. Not suitable for kids at all. Very rude restaurant staff at the Garden We will not be back
Stayed 1 night in Jan 2025