Crowne Plaza Niagara Falls NY Riverside by IHG

3.5 star property
Riverfront hotel with fitness centre and 24-hour business centre

Photo gallery for Crowne Plaza Niagara Falls NY Riverside by IHG

Terrace/patio
Terrace/patio
Exterior
Terrace/patio
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Breakfast available
The current price is NZ$164
includes taxes & fees
17 Mar - 18 Mar

Explore the area

Map
7001 Buffalo Avenue, Niagara Falls, NY, 14304
  • Fashion Outlets of Niagara Falls
    ā€Ŗ4 min driveā€¬
  • Niagara Falls State Park
    ā€Ŗ6 min driveā€¬
  • Seneca Niagara Resort & Casino
    ā€Ŗ7 min driveā€¬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ā€Ŗ11 min driveā€¬

Room options

Room, 1 King Bed, Mobility Accessible (Comm, Mobil, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

Room, 2 Queen Beds, Mobility Accessible (Comm, Mobil, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Comm, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 47 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, River View

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, River View

Highlights

Separate dining area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 47 sq m
  • Sleeps 7
  • 2 Queen Beds and 2 Double Sofa Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Comm, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Niagara Falls

At Crowne Plaza Niagara Falls NY Riverside by IHG, you'll be 3.4 km (2.1 mi) from Fashion Outlets of Niagara Falls and 6.1 km (3.8 mi) from Niagara Falls State Park. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Bella Vista Ristorante, is open for breakfast, lunch and dinner. Business amenities include meeting rooms, a 24-hour business centre, and conference space. Additionally, you'll find free Wi-Fi in public areas, a gym and laundry facilities. Buffet breakfast is available daily between 7:00 AM and 9:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this Niagara Falls hotel include Rainbow Bridge and American Falls.

What's nearby

  • Fashion Outlets of Niagara Falls - 4 min drive
  • Niagara Falls State Park - 6 min drive
  • Rainbow Bridge - 9 min drive
  • American Falls - 10 min drive
  • Cave of the Winds - 10 min drive

Getting around

  • Niagara Falls Station - 14 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 11 min drive

Restaurants

  • ā€ŖSubway - ā€¬6 min drive
  • ā€ŖMcDonald's - ā€¬4 min drive
  • ā€ŖOlive Garden - ā€¬4 min drive
  • ā€ŖPanera Bread - ā€¬4 min drive
  • ā€ŖBurger King - ā€¬4 min drive

About this property

Crowne Plaza Niagara Falls NY Riverside by IHG

Riverfront hotel with fitness centre and 24-hour business centre
Crowne Plaza Niagara Falls NY Riverside by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A vending machine, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly Crowne Plaza Niagara Falls NY Riverside by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this Niagara Falls hotel.

  • 1 building
  • 140 guestrooms or units
  • 8 levels
  • Conference rooms
  • 0 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Crowne Plaza Niagara Falls NY Riverside by IHG offers 140 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1ā€“2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1ā€“2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 10 per night)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: USD 9 to 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bella Vista Ristorante

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (84 centimetre high)
  • Lever door handles
  • Lift (183 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (106 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 9 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 9 to 18 per person
  • Self-parking fee: USD 10.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Union Pay. Cash is not accepted.Ā Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Four Points Niagara Falls New York
Four Points Sheraton Hotel Niagara Falls New York
Four Points Sheraton Niagara Falls New York
Sheraton Niagara Falls New York
Four Points Sheraton Niagara Falls Riverfront Hotel
Four Points Sheraton Riverfront Hotel
Four Points Sheraton Niagara Falls Riverfront
Four Points Sheraton Riverfront
Four Points Sheraton Niagara Falls
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls New York
Four Points by Sheraton Niagara Falls Riverfront
Four Points by Sheraton Niagara Falls New York
Four Points Sheraton Niagara Falls Hotel
Four Points Sheraton Niagara Falls
Hotel Four Points by Sheraton Niagara Falls Niagara Falls
Niagara Falls Four Points by Sheraton Niagara Falls Hotel
Hotel Four Points by Sheraton Niagara Falls
Four Points by Sheraton Niagara Falls Niagara Falls
Four Points Sheraton
Four Points Sheraton Hotel
Four Points by Sheraton Niagara Falls
Niagara Riverside Resort BW Premier Collection
Crowne Plaza Niagara Falls NY Riverside by IHG Hotel
Crowne Plaza Niagara Falls NY Riverside an IHG Hotel
Crowne Plaza Niagara Falls NY Riverside by IHG Niagara Falls

Frequently asked questions

Is parking available at Crowne Plaza Niagara Falls NY Riverside by IHG?

Yep, Crowne Plaza Niagara Falls NY Riverside by IHG has a self car park for USD 10.00 per night. Additionally there is extended parking, for a fee.

How much does it cost to stay at Crowne Plaza Niagara Falls NY Riverside by IHG?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Niagara Falls NY Riverside by IHG on 17 Mar 2025 start from NZ$150.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Niagara Falls NY Riverside by IHG have a pool?

Crowne Plaza Niagara Falls NY Riverside by IHG has an indoor pool.

Is Crowne Plaza Niagara Falls NY Riverside by IHG family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Niagara Falls NY Riverside by IHG is a hit with families.

Does Crowne Plaza Niagara Falls NY Riverside by IHG serve breakfast?

Yep, buffet brekkie is available daily from 7:00 AM to 9:00 AM.

Is there a free airport shuttle available at Crowne Plaza Niagara Falls NY Riverside by IHG?

No, Crowne Plaza Niagara Falls NY Riverside by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Niagara Falls NY Riverside by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Crowne Plaza Niagara Falls NY Riverside by IHG?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Crowne Plaza Niagara Falls NY Riverside by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 362 out of 1005 reviews
Rating 8 - Good. 248 out of 1005 reviews
Rating 6 - Okay. 176 out of 1005 reviews
Rating 4 - Poor. 113 out of 1005 reviews
Rating 2 - Terrible. 106 out of 1005 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Stayed 1 night in Oct 2024

6/10 Okay

kimberly

Stayed 2 nights in Oct 2024

4/10 Poor

Raveena

Travelled with family and small children
Disliked: Cleanliness, staff & service
Mattress where so bad couldnā€™t even sleep. Bathrooms were outdated. Front desk has massive attitude one woman in particular. Restaurant food was ok. Only great thing is the riverview. Rest I do not recommend
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sreenivas

Stayed 2 nights in Oct 2024

10/10 Excellent

Mark, Newark

Liked: Cleanliness, staff & service, property conditions & facilities
It was pet friendly, but they did not say that it was a deposit until I got there should tell you upfront about the deposit for the pet
Stayed 2 nights in Sep 2024

6/10 Okay

NICKOLAS

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed two nights asked for my room to be cleaned and it did not get clean. The walls are paper thin you can hear everybody walking down the hallway. Gotta pay for parking when they arent even packed.
Stayed 2 nights in Oct 2024

4/10 Poor

Bianca

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
The riverfront view is great
Stayed 2 nights in Oct 2024

10/10 Excellent

Rohanie

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend.
Stayed 2 nights in Aug 2024

8/10 Good

SengChee, Atlanta

Stayed 1 night in Oct 2024

4/10 Poor

Matthew

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
It was unprofessional to not specify that you had to pay for parking and that breakfast was not included in the price. The heater and alarm clock were not working. The technician they sent was very unprofessional and incoherent. We had to complain about this to the front desk who said they can't do anything about it.
Stayed 1 night in Oct 2024

10/10 Excellent

eulalia

Stayed 1 night in Oct 2024

2/10 Terrible

Wendy

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We had an excellent experience at this hotel. They service was great and staff was friendly and helpful.
Stayed 3 nights in Oct 2024

6/10 Okay

Hailey

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

JO

Travelled with family
Disliked: Property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a couples getaway
I have to say our suite was very nice. They made sure we had everything we needed. The staff was very friendly. And we had an amazing view of the water. We will definitely be coming back here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canada trip 2024
The room was spacious and very clean. Check-in and out was a breeze. Was sad no breakfast was included for the price, but they did have a buffet breakfast for additional cost.
Stayed 1 night in Oct 2024

10/10 Excellent

Gurpreet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice for nigth close to everything
Stayed 1 night in Oct 2024

2/10 Terrible

John

Travelled with family and small children
No heat in the room. My baby got sick from freezing. The temperatures in the room was 50 deg. The restaurant had no food and still charged. The carpet was dirty. The sheets smelled.
Stayed 2 nights in Oct 2024

6/10 Okay

Fawn

Stink
My room had a smell to it like old basement. Itwas clean. Light bulb burned out and was not replaced.
Stayed 1 night in Oct 2024

4/10 Poor

Daniel

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Property surrounding the building is pretty But a tub that still has hair in it and socks and underwear still laying on the floor from the last tenant in the bedroom area makes you question if your room was even cleaned before being re rented
Stayed 1 night in Oct 2024

4/10 Poor

Muhammad

Travelled with family
Liked: Staff & service
Stinky carpets no microwave in the room Ac didnā€™t work well
Stayed 1 night in Oct 2024