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Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property
Hotel with a full-service spa, a quick walk to Clifton Hill

Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Exterior
Aerial view
Two Queen Beds with pullout and jetted tub
Point of interest
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Spa
  • Bar
  • Laundry
  • Room service
  • 24/7 front desk
The current price is NZ$267
includes taxes & fees
10 Mar - 11 Mar

Explore the area

Map
5195 Magdalen St, Niagara Falls, ON, L2G 3S6
  • Greg Frewin Theatre
    ‪1 min walk‬
  • Clifton Hill
    ‪3 min walk‬
  • Niagara SkyWheel
    ‪6 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower

Highlights

Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 63 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Queen Bed Suite

Two Queen Bed Suite

Two Queen Bed Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
LCD TV
Premium bedding
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower

Highlights

Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Fridge
LCD TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

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  • Hot tub
  • Breakfast included
  • Restaurant
4.0 out of 5, Very good, (11592)
The price is NZ$269
for 1 room
includes taxes & fees
20 Mar - 21 Mar
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About the area

Niagara Falls

At Sterling Inn & Spa - an Ontario's Finest Inn you'll be within just a 10-minute stroll of Clifton Hill and Casino Niagara. Highlights at this boutique hotel include a full-service spa, a restaurant and free continental breakfast. .A relaxing visit to Spa@Sterling can include hot stone massages and Swedish massages along with body wraps, body scrubs and aromatherapy. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym and sauna as well as access to bike hire. A meeting room, a business centre, and limo/town car service are among the business amenities offered. Other amenities include free Wi-Fi in public areas and coffee/tea in a common area. There's also the convenience of self parking. .Places within a 15-minute walk of this 4-property class Clifton Hill hotel include Skylon Tower and Fallsview Indoor Waterpark.

What's nearby

  • Clifton Hill - 3 min walk - 0.3 km
  • Casino Niagara - 9 min walk - 0.8 km
  • Skylon Tower - 12 min walk - 1.0 km
  • Fallsview Indoor Waterpark - 12 min walk - 1.1 km
  • Fallsview Casino - 15 min walk - 1.3 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 9 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 38 min drive

Restaurants

  • ‪SkyWheel - ‬10 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Kelsey's - ‬6 min walk
  • ‪Antica Pizzeria - ‬3 min walk
  • ‪The Dhaba Restaurant - ‬3 min walk

About this property

Sterling Inn & Spa - an Ontario's Finest Inn

Hotel with a full-service spa, a quick walk to Clifton Hill
Sterling Inn & Spa - an Ontario's Finest Inn offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

A business centre, a meeting room, and limo/town car service are available. Spa services, a terrace, and a vending machine are also featured at the business-friendly Sterling Inn & Spa - an Ontario's Finest Inn. Parking is available for a fee.

This 4-star Niagara Falls hotel is smoke free.

  • 41 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Sterling Inn & Spa - an Ontario's Finest Inn offers 41 air-conditioned accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of towels can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa@Sterling. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (CAD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Private wine tours
  • Sauna
  • Steam room
  • Wine tours

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 18.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Frequently asked questions

What is the cancellation policy at Sterling Inn & Spa - an Ontario's Finest Inn?

Sterling Inn & Spa - an Ontario's Finest Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sterling Inn & Spa - an Ontario's Finest Inn?

As of 6 Mar 2025, prices found for a 1-night stay for 2 adults at Sterling Inn & Spa - an Ontario's Finest Inn on 10 Mar 2025 start from NZ$267.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sterling Inn & Spa - an Ontario's Finest Inn?

Yep, Sterling Inn & Spa - an Ontario's Finest Inn has a self car park with in/out privileges for CAD 18.00 per day.

Are there any beaches close to Sterling Inn & Spa - an Ontario's Finest Inn?

The closest beach to Sterling Inn & Spa - an Ontario's Finest Inn is Lakeside Park Beach (19.6 km).

Is there a spa on site at Sterling Inn & Spa - an Ontario's Finest Inn?

Yep, Spa@Sterling is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Sterling Inn & Spa - an Ontario's Finest Inn have a waterslide?

No, there is no waterslide at Sterling Inn & Spa - an Ontario's Finest Inn, but Fallsview Indoor Waterpark is a short 12-minute walk away.

What makes Sterling Inn & Spa - an Ontario's Finest Inn a romantic place to stay?

Winery tours and couples dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Sterling Inn & Spa - an Ontario's Finest Inn.

Does Sterling Inn & Spa - an Ontario's Finest Inn serve breakfast?

Yeah, visitors highly rate the free continental breakfast here! It's the ideal spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Sterling Inn & Spa - an Ontario's Finest Inn?

No, Sterling Inn & Spa - an Ontario's Finest Inn does not offer an airport shuttle service.

Is there a bar or restaurant at Sterling Inn & Spa - an Ontario's Finest Inn?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sterling Inn & Spa - an Ontario's Finest Inn?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Sterling Inn & Spa - an Ontario's Finest Inn?

No, only service animals are allowed.

Sterling Inn & Spa - an Ontario's Finest Inn Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1432 out of 1810 reviews
Rating 8 - Good. 276 out of 1810 reviews
Rating 6 - Okay. 62 out of 1810 reviews
Rating 4 - Poor. 19 out of 1810 reviews
Rating 2 - Terrible. 21 out of 1810 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Stayed 1 night in Nov 2024

10/10 Excellent

Nechemia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Salim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Dec 2024

8/10 Good

Tony

Travelled with partner
Liked: Staff & service
Loved the steam shower but the shower over all was not good… the water was not draining and by the end standing in 4” of water. Location and dining options excellent and daily breakfast yummy.
Stayed 2 nights in Dec 2024

10/10 Excellent

Manmeet S

A
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️Love rhis hotel. Its amazing! Home away from home for us. We highly recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

DeJuana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super friendly and attentive. Amazing accommodations, rooms were huge
Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite place to stay in Niagara! Excellent customer service and very clean!
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Stayed 2 nights in Nov 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Well maintained property. Really enjoyed it!
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I chose Sterling Inn & Spa to celebrate my mother’s birthday, and it did not disappoint— from the room upgrade to complimentary wine, polite and friendly staff— we enjoyed our stay. The hotel is close to Clifton Hill leaving room for walkable restaurants and fun activities. Our major focus was to explore Niagara Parks, so we didn’t use any spa treatments. However, the in-room jacuzzi supplemented that experience. The breakfast in bed was simple yet delicious. Overall, I would recommend this hotel to a friend and won’t mind visiting again.
Stayed 2 nights in Nov 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious rooms. Love love love the steam shower. Cable channels not so great. Breakfast was nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favourites
Stayed 1 night in Nov 2024

10/10 Excellent

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Marnie

Stayed 1 night in Nov 2024

8/10 Good

Craig, Kitchener

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a local getaway
Enjoyed our stay. The property is well-kept. The room was nice - it had some excellent features like a nice shower and jacuzzi tub. The fireplace was electric and didn't give any heat. The bed was pretty hard. Some parts of the room didn't feel very luxurious, like plastic cups—this is wine country, not even a wine glass in a hotel room specializing in couple's getaways. The decor is a bit tacky with all the crystal and silver everywhere, but I guess that's the theme. One thing I did not appreciate is the stress of our arrival day. Our credit card had been replaced due to fraud between when we booked the room and our arrival date. So, on the day of our arrival, they weren't able to authorize the card when they tried early in the morning. They sent a threatening email at 9am saying if we didn't call them by 1pm our reservation (for that day!) would be cancelled. I travel a lot, I always pay all my bills... I understand they need to ensure they will get paid, but threatening to cancel the booking? I didn't appreciate the tone of their email nor giving us 4 hours to respond before they would cancel our reservation. What if I hadn't seen the email in time? They should have either sent a gentler first email, or simply phoned us. Dinner at the on site restaurant was good. The service was fast, courteous, and the food delicious. Probably the best restaurant in Niagara Falls. The lighting was a bit harsh with a spotlight over our table but overall we would return for dinner.
Stayed 1 night in Nov 2024

10/10 Excellent

Tonya

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very large rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah

Stayed 1 night in Nov 2024

8/10 Good

Thomas

Stayed 3 nights in Oct 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Shalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my favourite place to visit
Stayed 1 night in Nov 2024