Hotel Sunroute Niigata (Niigata, JPN): Reviews & Deals

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Niigata hotel in Chuo Ward with 24-hour front desk and restaurant

Dates

December 2024

January 2025

Breakfast, lunch, dinner served; Italian cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast available

Parking available

24/7 front desk

Housekeeping

Air conditioning

Laundry

Explore the area

1-11-25 Higashi-Odori, Chuo-ku, Niigata, Niigata-ken, 950-0087

Bandai Bridge
16 min walk
Honcho Chuo Ichiba
2 min drive
Toki Messe
2 min drive
Niigata (KIJ)
19 min drive

Room options

Economy Twin Room, Non Smoking

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Private bathroom

Hairdryer

Bidet

Digital channels

18.0 sq m
Sleeps 4
2 Single Beds

Comfort Double Room, 1 Double Bed, Smoking

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Private bathroom

Hairdryer

Bidet

Digital channels

17.1 sq m
Sleeps 2
1 Double Bed

Standard Single Room, 1 Single Bed, Non Smoking

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Private bathroom

Hairdryer

Bidet

Digital channels

15.8 sq m
Sleeps 1
1 Single Bed

Standard Single Room, 1 Single Bed, Smoking

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Private bathroom

Hairdryer

Bidet

Digital channels

15.8 sq m
Sleeps 1
1 Single Bed

Semi Double Room Non-Smoking

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Private bathroom

Hairdryer

Bidet

Digital channels

17.0 sq m
Sleeps 2
1 Double Bed

Semi Double Room Smoking

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Private bathroom

Hairdryer

Bidet

Digital channels

16.5 sq m
Sleeps 2
1 Double Bed

Triple Room, 3 Bedrooms, Smoking

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Private bathroom

Hairdryer

Bidet

Digital channels

25.9 sq m
Sleeps 5
3 Single Beds

Comfort Double Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Private bathroom

Hairdryer

Bidet

Digital channels

17.1 sq m
Sleeps 2
1 Double Bed

Triple Room, 3 Bedrooms, Non Smoking

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Private bathroom

Hairdryer

Bidet

Digital channels

25.9 sq m
Sleeps 5
3 Single Beds

Deluxe Twin Room, Smoking

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Private bathroom

Hairdryer

Bidet

Digital channels

26.0 sq m
Sleeps 4
2 Single Beds

Standard Twin Room, Non Smoking

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Private bathroom

Hairdryer

Bidet

Digital channels

23.6 sq m
Sleeps 4
2 Single Beds

Economy Twin Room, Smoking

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Private bathroom

Hairdryer

Bidet

Digital channels

16.5 sq m
Sleeps 4
2 Single Beds

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Private bathroom

Hairdryer

Bidet

Digital channels

25.9 sq m
Sleeps 4
2 Single Beds

Standard Twin Room, Smoking

Highlights

Air conditioning

Fridge

Flat-screen TV

Shower/bath combination

Private bathroom

Hairdryer

Bidet

Digital channels

23.6 sq m
Sleeps 4
2 Single Beds

Deluxe Plus Sofa Twin　Smoking

Sleeps 2
2 Single Beds

Standard Twin Room - Smoking

Sleeps 2
2 Single Beds

Standard Single Room - Non-Smoking

Sleeps 1
1 Double Bed

Comfort Twin Room - Non-Smoking

Sleeps 2
2 Single Beds

Comfort Double Room - Non-Smoking

Sleeps 2
1 Double Bed

Comfort Double Room Smoking

Sleeps 2
1 Double Bed

Deluxe Twin Room　Smoking

Sleeps 3
2 Single Beds

Comfort Single Room - Smoking

Sleeps 1
1 Double Bed

Comfort Twin Room - Smoking

Sleeps 2
2 Single Beds

Superior Single Room Non-Smoking

Sleeps 1
1 Single Bed

Semi Double Room - Non-Smoking

Sleeps 2
1 Double Bed

Economy Twin Room - Smoking

Sleeps 2
2 Single Beds

Deluxe Twin Room - Non-Smoking

Sleeps 2
2 Single Beds

Superior Twin Room(Hollywood Type) - Non-Smoking

Sleeps 2
2 Single Beds

Semi Double Room - Smoking

Sleeps 2
1 Double Bed

Superior Twin Room(Hollywood Type) - Smoking

Sleeps 2
2 Single Beds

Twin Room with Extra Bed - Non-Smoking

Sleeps 3
3 Single Beds

Comfort Single Room - Non-Smoking

Sleeps 1
1 Double Bed

Standard Twin Room - Non-Smoking

Sleeps 2
2 Single Beds

Standard Single Room　Smoking

Sleeps 1
1 Double Bed

Twin Room with Extra Bed - Smoking

Sleeps 3
3 Single Beds

Economy Twin Room - Non-Smoking

Sleeps 2
2 Single Beds

Deluxe Plus Sofa Twin Non-Smoking

Sleeps 2
2 Double Beds

Similar properties

Pool

Spa

Free WiFi

Restaurant

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About the area

Niigata

Hotel Sunroute Niigata places you in the centre of Niigata, within just a 15-minute stroll of Aizu Yaichi Memorial Museum and Pier Bandai. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Viale, serves Italian cuisine and is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3-property class Chuo Ward hotel include Bandai Bridge and Jotokuji Temple.

What's nearby

Bandai Bridge - 16 min walk
Toki Messe - 2 min drive
Niigata Prefectural Civic Centre - 4 min drive
Niigata City Performing Arts Center - 4 min drive
Japan Sea Tower - 4 min drive

Getting around

Niigata Station - 7 min walk
Niigata (KIJ) - 19 min drive

Restaurants

‪異世界転移メイド喫茶CAFE RAVE - ‬2 min walk
‪聖龍 - ‬2 min walk
‪香新 - ‬1 min walk
‪雪家 - ‬1 min walk
‪パルバティインド・ネパールレストラン - ‬1 min walk

About this property

Hotel Sunroute Niigata

Niigata hotel in Chuo Ward with 24-hour front desk and restaurant

There's a restaurant on site. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. Hotel Sunroute Niigata also features a vending machine, coffee/tea in common area, and laundry facilities. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Niigata hotel.

231 guestrooms or units

Conference rooms

Business facilities

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Front desk safe

Lift

Smoking in designated areas

Microwave in a common area

1 conference room

Dining venue

Hotel Sunroute Niigata offers 231 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with digital channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. This Niigata hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

Japanese

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Parking on site (JPY 1,100 per night; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 per person
A restaurant
Coffee and tea in common areas

Restaurants on site

Viale

Family friendly

In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

Business centre
Meeting room

Spa

In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchairs on site

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bidet
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided

Entertainment

Flat-screen TV with digital channels
Pay films

Food and drink

Refrigerator

Air conditioning
Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

The name on the booking must match the name on the passport.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately JPY 1500 per person
Self-parking fee: JPY 1100 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

We should mention

As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Sunroute Niigata

Sunroute Niigata

Hotel Sunroute Niigata Hotel

Hotel Sunroute Niigata Niigata

Hotel Sunroute Niigata Hotel Niigata

Frequently asked questions

What is the cancellation policy at Hotel Sunroute Niigata?

Hotel Sunroute Niigata offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Sunroute Niigata?

Yep, Hotel Sunroute Niigata has a self car park with in/out privileges for JPY 1100 per night.

Does Hotel Sunroute Niigata serve breakfast?

Sure does, buffet breakfast is offered daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at Hotel Sunroute Niigata?

No, Hotel Sunroute Niigata does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Sunroute Niigata?

Yep, you can grab a meal at Hotel Sunroute Niigata's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Hotel Sunroute Niigata?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Sunroute Niigata?

No, only service animals are allowed.

Hotel Sunroute Niigata Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Okay

jessie

Travelled with family

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good hotel!

Stayed 1 night in Aug 2024

6/10 Okay

Chun-tsu

Travelled with partner

6 May 2023

Liked: Cleanliness, staff & service

Location is good, but room is old and dusty on curtains and corner areas. Can't control air-conditioning temperature, was warm and opened the window then so noisy outside.

Stayed 1 night in May 2023

10/10 Excellent

Kenneth

23 Dec 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lots of amenities available with a polite and flexible staff.

8/10 Good

howes

15 Aug 2021

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

10 Jan 2021

Liked: Amenities, property conditions & facilities

It is a good place near niigata station. And also has a good view!

Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

8 Sept 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

The service: great. Location: convenient. Wifi: terrible. Overall it was a good experience and I am happy. But WiFi can be a let down if you're planning to work online. Other than that I recommend the stay!

Stayed 8 nights in Aug 2020

10/10 Excellent

Verified traveller

1 Jun 2019

Stayed 1 night in May 2019

8/10 Good

Verified traveller

1 Apr 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

13 Feb 2019

Stayed 1 night in Feb 2019

8/10 Good

Toh Nguan

23 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, but room had cigarette smell

Room was clean and location pretty convenient, within walking distance from Niigata station. We booked a non smoking room, but the room still had cigarette smell throughout our stay. Also, there were no options of turning on the air conditioner, as there was only the heater, which made the room too warm at night. We could open the window to let it cold air, but the surrounding was quite noisy hence it was not that pleasant as well.

Stayed 1 night in Dec 2018

6/10 Okay

t, hongkong

3 Aug 2018

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

A 4-star hotel with 3-star price

The hotel is reasonable priced and room size is acceptable. This is unlike some hotel in Japan with no more than 11 sq m. Parking fee is comparablely cost higher in other parts of Tohoku (Niigata is not part of Tohoku).

Stayed 3 nights in Jul 2018

8/10 Good

Trixie, Honolulu

10 May 2018

Liked: Cleanliness, staff & service, room comfort

Staff was very helpful and tried their best to share information. Don't know if hotel was still in winter setting but the room's aircon didn't get cold enough.

Stayed 2 nights in May 2018

8/10 Good

Verified traveller

29 Apr 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay in Niigata

Hotel is near Niigata JR Station. The hotel staff are helpful. We had a massage chair in our room and we make use of it everyday after our long walk everyday. Thanks Hotel Sunroute Niigata.

8/10 Good

Verified traveller

7 Oct 2017

Liked: Cleanliness, staff & service, property conditions & facilities

Location and price is good. But smoke problem.

Overall it was good, price and location, biggest problem is their ventilation, seems connected with that of the smoking rooms (centrally?) or just because of the age of the hotel. I was no different from sleeping in a smoking room, which is bad for a non-smoker and arranged a so-called non-smoking room. Though the room was very clean and the hotel is thoughtful in the details. Stayed for one night and I won't stay here again.

Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

1 Aug 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable with good breakfast

God breakfast with a choice of Japanese and Western food; especially good scrambled eggs. Wi-fi was frequently off and on which made posting on Facebook very tedious.

Stayed 3 nights in Jul 2017

8/10 Good

Tomoaki

11 Apr 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sunroute Hotel is one of the practical options near the station. Neat, clean and comfort. No complaint.

6/10 Okay

Verified traveller

28 Jan 2017

Liked: Cleanliness

Close to Railway

Reasonable Hotel but I have experienced better in Niigata. The breakfast was ordinary, the staff were efficient but did not extend themselves for hospitality.

10/10 Excellent

Verified traveller

27 Dec 2016

Liked: Cleanliness, staff & service, room comfort

Great location

Convenient hotel near JR station. Room look a bit tired but it is very clean and well maintained. Good room size for 3 adults.

10/10 Excellent

Verified traveller

13 Jul 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms were big by Japanese standards and the hotel was comfortable and quiet. Would definitely stay again.

6/10 Okay

amy, Madison Wi

29 May 2016

Disliked: Room comfort

Great location yet uncomfortable

Loved the location and the convenience to the train station. Hotel has also has low price laundry facilities. However Hotel is older, beds not comfortable and rooms could have been cleanier.

10/10 Excellent

KJB, UK

29 Apr 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Minutes from train station

Nice hotel with big clean rooms and bathrooms. Staff very efficient and friendly. Great lobby and facilities. Excellent value for money.

6/10 Okay

Jeff, Oregon

14 Dec 2015

Liked: Cleanliness, staff & service

Dated Business Hotel, but With Good Rates

This hotel is about 10-15 minutes walk from Niigata Station, but it’s not altogether easy to find. The hotel is really dated--due for a makeover. My room was clean and passable, but the window looked out on the building right next door. The staff was just fine--polite and welcoming--but not especially attentive. The biggest advantages to the place were the location and the price.

6/10 Okay

Verified traveller

8 Nov 2015

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Good room and accessibility

Used on business.Good to access to Niigata station.

6/10 Okay

Verified traveller

21 Sept 2015

Liked: Staff & service

Disliked: Room comfort

Dated, unpleasant smell in the room

The room is clean as Japan's standard, but what's made me hesitate to stay here again is the smell. I am a non-smoker and i stayed at a non-smoking floor. But it might be the hotel is a bit old so smell of cigarette already spread to other floor? i'm not sure but the smell of the room just wasn't very pleasant. The service of the hotel is just as normal compare to other japanese hotel. Location-wise, it's 5-mins walk to Niigata station, however, most interesting stuff of Niigata city are actually at Homachi and Furumachi where you need to take a bus to. But if you're arriving from Shinkansen with some heavy luggage, proximity to JR station is definitely a big help.

6/10 Okay

Verified traveller

20 Jul 2015

Liked: Cleanliness, room comfort

Small room but good location

Hotel Sunroute Niigata

Photo gallery for Hotel Sunroute Niigata

Reviews

Very good

Popular amenities

Explore the area

Room options

View all photos for Economy Twin Room, Non Smoking

Economy Twin Room, Non Smoking

Highlights

View all photos for Comfort Double Room, 1 Double Bed, Smoking

Comfort Double Room, 1 Double Bed, Smoking

Highlights

View all photos for Standard Single Room, 1 Single Bed, Non Smoking

Standard Single Room, 1 Single Bed, Non Smoking

Highlights

View all photos for Standard Single Room, 1 Single Bed, Smoking

Standard Single Room, 1 Single Bed, Smoking

Highlights

View all photos for Semi Double Room Non-Smoking

Semi Double Room Non-Smoking

Highlights

View all photos for Semi Double Room Smoking

Semi Double Room Smoking

Highlights

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

Highlights

View all photos for Comfort Double Room, 1 Double Bed, Non Smoking

Comfort Double Room, 1 Double Bed, Non Smoking

Highlights

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Triple Room, 3 Bedrooms, Non Smoking

Highlights

View all photos for Deluxe Twin Room, Smoking

Deluxe Twin Room, Smoking

Highlights

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Highlights

View all photos for Economy Twin Room, Smoking

Economy Twin Room, Smoking

Highlights

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Highlights

View all photos for Standard Twin Room, Smoking

Standard Twin Room, Smoking

Highlights

View all photos for Deluxe Plus Sofa Twin Smoking

Deluxe Plus Sofa Twin Smoking

View all photos for Standard Twin Room - Smoking

Standard Twin Room - Smoking

View all photos for Standard Single Room - Non-Smoking

Standard Single Room - Non-Smoking

View all photos for Comfort Twin Room - Non-Smoking

Comfort Twin Room - Non-Smoking

View all photos for Comfort Double Room - Non-Smoking

Comfort Double Room - Non-Smoking

View all photos for Comfort Double Room Smoking

Comfort Double Room Smoking

View all photos for Deluxe Twin Room Smoking

Deluxe Twin Room Smoking

View all photos for Comfort Single Room - Smoking

Comfort Single Room - Smoking

View all photos for Comfort Twin Room - Smoking

Comfort Twin Room - Smoking

View all photos for Superior Single Room Non-Smoking

Superior Single Room Non-Smoking

View all photos for Semi Double Room - Non-Smoking

Semi Double Room - Non-Smoking

View all photos for Economy Twin Room - Smoking

Economy Twin Room - Smoking

View all photos for Deluxe Twin Room - Non-Smoking

Deluxe Twin Room - Non-Smoking

View all photos for Superior Twin Room(Hollywood Type) - Non-Smoking

Superior Twin Room(Hollywood Type) - Non-Smoking

View all photos for Semi Double Room - Smoking

Semi Double Room - Smoking

View all photos for Superior Twin Room(Hollywood Type) - Smoking

View all photos for Deluxe Plus Sofa Twin　Smoking

Deluxe Plus Sofa Twin　Smoking

View all photos for Deluxe Twin Room　Smoking

Deluxe Twin Room　Smoking

View all photos for Standard Single Room　Smoking

Standard Single Room　Smoking