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Hotel St Moritz, Queenstown - MGallery

5.0 star property
Luxury hotel with 2 hot tubs and fitness centre

Photo gallery for Hotel St Moritz, Queenstown - MGallery

Exterior
Golf
Breakfast, lunch and dinner served
View from room
Miscellaneous

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Room service
The current price is NZ$294
includes taxes & fees
4 May - 5 May

Explore the area

Map
10-18 Brunswick Street, Queenstown, 9348
  • TSS Earnslaw Steamship
    ‪5 min walk‬
  • Skyline Queenstown
    ‪11 min walk‬
  • Queenstown Gardens
    ‪17 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Lake View (St Moritz)

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King Bed, Lake View (St Moritz)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (St Moritz)

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King Bed (St Moritz)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View (Alpine)

Premium bedding, down duvets, in-room safe, laptop workspace

Suite, 1 Bedroom, Garden View (Alpine)

Highlights

Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lake View (Alpine)

Premium bedding, down duvets, in-room safe, laptop workspace

Suite, 1 Bedroom, Lake View (Alpine)

Highlights

Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 54 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View (Alpine)

Premium bedding, down duvets, in-room safe, laptop workspace

Suite, 1 Bedroom, View (Alpine)

Highlights

Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Lake View (St Moritz)

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King Bed, Balcony, Lake View (St Moritz)

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Lake View (Alpine)

Premium bedding, down duvets, in-room safe, laptop workspace

Suite, 1 Bedroom, Balcony, Lake View (Alpine)

Highlights

Balcony
Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
  • 54 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (St Moritz)

Premium bedding, down duvets, in-room safe, laptop workspace

Room, 1 King Bed, Garden View (St Moritz)

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Queenstown

A luxury stay in the heart of Queenstown awaits you at Hotel St Moritz, Queenstown - MGallery. Within a short 5-minute stroll, you'll find Lake Wakatipu and SKYCITY Wharf Casino. Highlights at this family-friendly hotel include 2 hot tubs, a restaurant and a bar/lounge. .Lombardi Restaurant is open for breakfast, lunch and dinner. Lombardi Bar is the hotel's own tapas bar. Additionally, you'll find free Wi-Fi in public areas, a gym and a 24-hour business centre. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM. There's also the convenience of self parking. .In proximity to this 5-property class Queenstown City Centre hotel you'll find The Remarkables Ski Area.

What's nearby

  • TSS Earnslaw Steamship - 5 min walk - 0.5 km
  • Queenstown Mall - 9 min walk - 0.8 km
  • Kiwi and Birdlife Park - 9 min walk - 0.8 km
  • Skyline Queenstown - 11 min walk - 0.9 km
  • Queenstown Gardens - 17 min walk - 1.5 km

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 14 min drive

Restaurants

  • ‪Fergburger - ‬7 min walk
  • ‪Patagonia Chocolates - ‬6 min walk
  • ‪Smiths Craft Beer House - ‬6 min walk
  • ‪Mrs. Ferg Beach Street - ‬5 min walk
  • ‪Madam Woo - ‬7 min walk

About this property

Hotel St Moritz, Queenstown - MGallery

Luxury hotel with 2 hot tubs and fitness centre
Hotel St Moritz, Queenstown - MGallery offers its guests 2 hot tubs and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a 24-hour business centre on site. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A library, multilingual staff, and ski storage are also featured at the luxury Hotel St Moritz, Queenstown - MGallery. For a fee, parking is available.

This 5-star Queenstown hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 7 levels
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1998
  • Childcare (surcharge)
  • Ski equipment storage
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel St Moritz, Queenstown - MGallery offers 142 accommodations with espresso makers and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Romanian, Russian, Slovak, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Secured, covered parking on site (NZD 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; NZD 40 for adults and NZD 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Lombardi Bar
  • Lombardi Restaurant

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Library
  • Ski storage

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 80.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 40 for adults and from NZD 20 for children
  • Covered self-parking fee: NZD 40 per night
  • Rollaway bed fee: NZD 80.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Moritz MGallery Collection
Hotel St Moritz Queenstown MGallery Collection
Moritz MGallery Collection
St Moritz Queenstown MGallery Collection
Hotel St Moritz MGallery Collection
St Moritz MGallery Collection
St Moritz, Queenstown Mgallery
Hotel St Moritz, Queenstown - MGallery Hotel
Hotel St Moritz Queenstown MGallery Collection
Hotel St Moritz, Queenstown - MGallery Queenstown
Hotel St Moritz, Queenstown - MGallery Hotel Queenstown

Frequently asked questions

What is the cancellation policy at Hotel St Moritz, Queenstown - MGallery?

Hotel St Moritz, Queenstown - MGallery offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel St Moritz, Queenstown - MGallery?

As of 15 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel St Moritz, Queenstown - MGallery on 4 May 2025 start from NZ$293.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel St Moritz, Queenstown - MGallery?

Yep, Hotel St Moritz, Queenstown - MGallery has a secured covered self car park for NZD 40 per night.

Are there any beaches close to Hotel St Moritz, Queenstown - MGallery?

Yep, Hotel St Moritz, Queenstown - MGallery is a short 6-minute walk from Queenstown Beach. Fun beach activities include parasailing and kayaking. You can also find boat tours.

What makes Hotel St Moritz, Queenstown - MGallery a romantic place to stay?

A champagne service and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel St Moritz, Queenstown - MGallery.

Is Hotel St Moritz, Queenstown - MGallery family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Hotel St Moritz, Queenstown - MGallery is a hit with families.

Does Hotel St Moritz, Queenstown - MGallery serve breakfast?

Yep, buffet breakfast is served weekdays from 6:30 AM to 10:30 AM and weekends between 6:30 AM and 11 AM.

Is there a free airport shuttle available at Hotel St Moritz, Queenstown - MGallery?

No, Hotel St Moritz, Queenstown - MGallery does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel St Moritz, Queenstown - MGallery?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hotel St Moritz, Queenstown - MGallery?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Hotel St Moritz, Queenstown - MGallery?

No, only service animals are allowed.

Hotel St Moritz, Queenstown - MGallery Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1000 reviews
Rating 8 - Good. 260 out of 1000 reviews
Rating 6 - Okay. 74 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were lovely, especially Maddy and Arina at reception. Our flight was cancelled due to Cyclone Alfred so we had to extend our stay, during a stressful time the staff gave great assistance.
Stayed 3 nights in Mar 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are lovely! Rooms are beautiful.
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Stayed 2 nights in Feb 2025

8/10 Good

Nicholas

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was great, my only complaint is that I paid $40 a night for car parking and each night it was full. Had to park on the street a couple of time. Why sell the park space if you sell to many and there is is t enough space? Am I paying for the opportunity to park?
Stayed 4 nights in Jan 2025

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel St. Moritz. However we had booked and paid more for a lake view room and our room was on the 3rd floor facing the lake but could only see about 1/3rd of the lake as the building in front blocked out the rest. I’m sure the view was better on the higher floors. The room was great and we loved our stay but was disappointed in the obstructed view.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Marva

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Pauline was so kind and helpful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sunil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Sunil

Stayed 5 nights in Dec 2024

10/10 Excellent

gareth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent hotel in the perfect location will definitely return
Stayed 3 nights in Dec 2024

10/10 Excellent

Eduardo, Montreal

Liked: Amenities
Great location, beautiful hotel with a great view to the lake …the bar and restaurant has a terrace with a bread taking and the food is amazing. The hotel staff is adorable friendly and helpful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Stayed 3 nights in Nov 2024

8/10 Good

yogita, jacksonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
***
Stayed 3 nights in Nov 2024

8/10 Good

Sherry

Stayed 1 night in Oct 2024

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities
Hotel had maintenance and room was located under the restaurant.
Stayed 6 nights in Oct 2024

10/10 Excellent

Kea, Carlingford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and convenient location but still quiet. Short walk into town. Property is aging but has a very chalet feel.
Stayed 5 nights in Sep 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was directly above the HVAC plant so was a little noisey during the night.
Stayed 3 nights in Oct 2024

10/10 Excellent

Katrina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was our second time staying here and we absolutely love it Special shout out to maddie at the front desk who went above and beyond for us during our stay
Stayed 4 nights in Oct 2024

4/10 Poor

Steph

Travelled with partner
Disliked: Property conditions & facilities
The room itself was good however we paid extra for a lake view room for it to be partially obstructed by scaffolding. We were also woken up by construction noise/workers each day. We weren’t advised of the obstructed view or construction prior to our arrival or at check in, had we have known we would have booked elsewhere or chosen a different room type.
Stayed 4 nights in Oct 2024

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, spacious rooms. Had renovations when we stayed so view was obstructed but we were told prior to arriving.
Stayed 3 nights in Sep 2024

8/10 Good

Myung joon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Mish

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location. Staff super friendly and helpful.
Stayed 3 nights in Sep 2024

6/10 Okay

Susan

Disliked: Property conditions & facilities
Disappointing for such a high end property, but not horrible. Good staff and a clean room... but common areas were a little shabby. The decor is dated and dark. Breakfast was decent, lunch was not great and very pricey. Biggest complaints were barely functional wifi that was constantly dropping (reported it early on but no resolution and clearly a recurring issue for them) so you couldn't even read the news on your mobile let alone streaming to tv (non existent) and loud heating and cooling units could disrupt sleep. If you have any mobility issues, don't book here... Incredibly steep entry. Next time I'll book somewhere else but I wasn't completely uncomfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and friendly , hotel facility’s were great and a overall great experience
Stayed 8 nights in Aug 2024