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The Ritz-Carlton, Nikko

5.0 star property
Riverwalk hotel with 2 restaurants and full-service spa

Photo gallery for The Ritz-Carlton, Nikko

2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Suite, 1 King Bed, Non Smoking, Lake View (Balcony)
Suite, 1 King Bed, Non Smoking, Lake View (Balcony)
Hot springs
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
  • Breakfast available
  • Spa
The current price is NZ$1,761
includes taxes & fees
3 Mar - 4 Mar

Explore the area

Map
2482 CHUGUSHI, Nikko, 09, 321-1661
  • Tochigi Prefectural Nikko Natural Science Museum
    ‪4 min walk‬
  • Lake Chūzenji
    ‪7 min walk‬
  • Kegon Falls
    ‪8 min walk‬
  • Utsunomiya (QUT)
    ‪63 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds, Non Smoking

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
  • 57 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Balcony)

Room, 1 King Bed, Non Smoking (Balcony)

Room, 1 King Bed, Non Smoking (Balcony)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
  • 57 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, laptop workspace

Room, 1 King Bed, Non Smoking

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
  • 57 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (View)

Suite, 1 King Bed, Balcony (View)

Suite, 1 King Bed, Balcony (View)

Highlights

Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
LCD TV
  • 115 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Balcony)

Room, 2 Double Beds, Non Smoking (Balcony)

Room, 2 Double Beds, Non Smoking (Balcony)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
  • 57 sq m
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Lake View (Balcony)

Suite, 1 King Bed, Non Smoking, Lake View (Balcony) | Living room

Suite, 1 King Bed, Non Smoking, Lake View (Balcony)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
  • 278 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds, Non Smoking, Garden View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Blackout curtains
Premium bedding
  • 57 sq m
  • Sleeps 2
  • 2 Double Beds

Similar properties

Exterior

Fairfield by Marriott Tochigi Nikko

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
4.7 out of 5, Exceptional, (199)
The price is NZ$225
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Fairfield by Marriott Tochigi Nikko

About the area

Nikko

A luxury stay in Nikko awaits you at The Ritz-Carlton, Nikko. Within just a 15-minute stroll, you'll find Kegon Falls and Chuzenji Temple. Highlights at this hotel include in-room free WiFi, furnished balconies and LCD TVs. .A day of pampering at The Ritz-Carlton Spa can include hot stone massages, body scrubs and facials along with access to the hot springs/mineral springs and sauna. The restaurant, The Japanese Restaurant, serves Japanese cuisine and is open for breakfast, lunch and dinner. The Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the 24-hour gym and sauna as well as access to hot springs and bike hire. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning local cuisine breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 20-minute drive of this 5-property class Nikko hotel include Italian Embassy Villa Memorial Park and Senjogahara Marshland.

What's nearby

  • Lake Chūzenji - 7 min walk
  • Kegon Falls - 8 min walk
  • Chuzenji Temple - 13 min walk
  • Toshogu Shrine - 23 min drive
  • Shinkyo Bridge - 23 min drive

Getting around

  • Nikko Station - 25 min drive

Restaurants

  • ‪三本松茶屋 - ‬15 min drive
  • ‪お食事処なんたい - ‬6 min walk
  • ‪赤沼茶屋 - ‬13 min drive
  • ‪ザ・ロビーラウンジ - ‬1 min walk
  • ‪手作りの味 タロー - ‬8 min walk

About this property

The Ritz-Carlton, Nikko

Riverwalk hotel with 2 restaurants and full-service spa
The Ritz-Carlton, Nikko offers its guests a full-service spa, hot springs, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A sauna, spa services, and a library are also featured at the luxury The Ritz-Carlton, Nikko. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Nikko hotel is smoke free.

  • 94 guestrooms or units
  • 5 levels
  • 3 buildings
  • 2 dining venues
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Locker space
  • Bar or lounge
The Ritz-Carlton, Nikko offers 94 air-conditioned accommodations with MP3 docking stations and minibars. Rooms open to furnished balconies. Beds feature premium bedding. 55-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The Ritz-Carlton Spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna and a hot tub. The spa is open daily. Guests under 16 years old are not allowed in the spa.

There are indoor hot springs and outdoor hot springs open between 5:30 AM and 11:00 PM. The temperature in the hot springs is set to 173°F.

Languages

Chinese (Mandarin), English, Estonian, French, Japanese, Malay, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered valet parking on site (JPY 3,000 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: JPY 6,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lakehouse
  • The Bar
  • The Japanese Restaurant
  • The Lobby Lounge

Things to do

  • 2 indoor/outdoor hot springs
  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Library
  • Mountain biking
  • Sauna

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Outdoor furniture
  • Telescope
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 indoor/outdoor hot springs
  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot springs open from 5:30 AM - 11:00 PM
  • Hot springs water temperature - 79 ºC
  • Hot stone massages
  • Indoor hot spring
  • Outdoor hot spring
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • MP3 dock
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Hot tub fee: JPY 150 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 6500 per person
  • Valet parking fee: JPY 3000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Hot springs access available from 5:30 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Ritz carlton Nikko
THE Ritz carlton Nikko
The Ritz-Carlton, Nikko Hotel
The Ritz-Carlton, Nikko Nikko
The Ritz-Carlton, Nikko Hotel Nikko

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Nikko?

The Ritz-Carlton, Nikko offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Nikko?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Nikko on 3 Mar 2025 start from NZ$1,761.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Nikko?

Yep, The Ritz-Carlton, Nikko has uncovered valet parking with in/out privileges for JPY 3000 per night. Onsite parking is limited.

Is there a spa on site at The Ritz-Carlton, Nikko?

Yep, The Ritz-Carlton Spa is available for guests. It has a hot tub, a sauna and hot springs. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

What luxury perks are available at The Ritz-Carlton, Nikko?

The Ritz-Carlton, Nikko features a full-service spa, a health club and 2 restaurants.

What makes The Ritz-Carlton, Nikko a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton, Nikko.

Does The Ritz-Carlton, Nikko serve breakfast?

Yeah, local cuisine breakfast is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Ritz-Carlton, Nikko?

No, The Ritz-Carlton, Nikko does not offer an airport shuttle service.

Is there a bar or restaurant at The Ritz-Carlton, Nikko?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ritz-Carlton, Nikko?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at The Ritz-Carlton, Nikko?

No, only service animals are allowed.

The Ritz-Carlton, Nikko Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 48 out of 63 reviews
Rating 8 - Good. 11 out of 63 reviews
Rating 6 - Okay. 3 out of 63 reviews
Rating 4 - Poor. 1 out of 63 reviews
Rating 2 - Terrible. 0 out of 63 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would tell everyone traveling to japan to go to Nikko and to stay at this property. It is magical!!
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and enjoy it
Stayed 2 nights in Aug 2024

10/10 Excellent

Pierre, Bryn Mawr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

LIZA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, my stay at the Ritz-Carlton Nikko was nothing short of exceptional. The combination of the hotel's serene location by the lake, impressive interior, outstanding dining options, and top-notch service truly set it apart as a luxurious retreat that I would highly recommend to anyone looking for a refined and relaxing getaway. My experience at this hotel has left me with wonderful memories and a deep appreciation for the Ritz-Carlton brand.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Nikko
The Ritz Carlton did not disappoint, Max checked us in made us feel so welcome. The entire staff was superb. The hotel fits beautifully into the surroundings would definitely stay there again.
Breakfast on our balcony
Stayed 2 nights in Sep 2023

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s almost flawless if they’d improve few things
Excellent location, very spacious room with excellent view of the lake. Staff were all nice and helpful. Food quality was good too. The yukata provided was way toooo long for Asian (even small size). It was too transparent and not soft enough. The lake area was rather cool but no “vest” to wear outside the yukata was provider. I couldnt enjoy the nice garden with my yukata… it was too cold. Besides, please consider to serve milk at the onsen resting room. It was my first time in Japanese onsen that no milk was provided. No matter it is free of charge to not, it should have it. It is just the culture and some customers like me would be expecting it. Except the milk and yukata….. it is almost perfect. We did enjoy my stay very much.
view from my room
bathroom
afternoon tea
view from my room in the morning
Stayed 2 nights in May 2023

8/10 Good

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

AYAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方のサービスが素晴らしかったです。
Stayed 1 night in Nov 2024

10/10 Excellent

Kun Yen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Muneki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
すばらしいホテルではあるが、料金との相対評価はどうかと感じる。ホテル内は基本高額であるが、中禅寺散歩はとてもサービスだけでなくゆっくり散歩して中禅寺の説明などとても良かった。
Stayed 1 night in Aug 2024

10/10 Excellent

HSIANG SZU

Stayed 1 night in Jun 2024

10/10 Excellent

YOSHIKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Satoh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
何もかもエクセレント
最上級のホテルに温泉が併設されている上に、お部屋のお風呂もとても素敵で驚きました。鉄板焼きのお食事も栃木産の農産物、畜産物が使われていて至極の美味しさでした。 部屋の設えホテル内の設えスパの設えどこもおしゃれで日光彫りや鹿沼の木工技術を使ったインテリアは工芸品の中にいるような、とても贅沢な時間でした。温泉も部屋付きのお風呂も何度も入浴し、最高のホテルステイを満喫できました。
Stayed 1 night in Dec 2023

10/10 Excellent

chunyong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주젠지호수의 최고호텔
닛코 주젠지코 바로 앞에 있는 호텔 이쪽에서는 가장 좋은 호텔입니다 방도 쾌적하고 테라스도 있어서 밖에서도 즐길수 있어요 온천도 좋았고 노천온천의 수질도 훌륭했어요 조식도 괜찮았고 저녁 스시 오마카세도 맛있었어요 2일 연속으로 갔습니다 룸 청결도 만족했지만 다만 욕조 청소가 부실했어요 물때가 있어 좀 찝찝했어요 그래도 주젠지호의 호텔중 단연 일등입니다
Stayed 2 nights in Dec 2023

10/10 Excellent

KONOSUKE

Stayed 1 night in Nov 2023

10/10 Excellent

??

Stayed 1 night in Oct 2023

10/10 Excellent

DAI

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
落雷等により仕方ないかもしれないが、しゃぶしゃぶ中に停電になり、すぐに予備発電に切り替わらず、しばらく闇鍋状態になった。 部屋の洗面台の蛇口はデザインはよいが、温度・水量の調整がし辛かった。
Stayed 1 night in Aug 2023

10/10 Excellent

Katsumi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
穏やかな時間を過ごすことができて大変満足です。
Stayed 2 nights in Jul 2023

10/10 Excellent

HIDEYA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
先ずは、いろは坂登り切ったところに位置しています。 外観、内装、社員全てに隙がありません。 夕食のフレンチも田浦さんがサーブしてくださり、最高の対応。 朝食は部屋で、食べました。和食ですが、パン、サラダ、プリン、ヨーグルトも頼めました。素晴らしいの一言です。 最後に私は電気自動車Teslaに乗ってますが、Tesla充電器もありました。 最高でした。
Stayed 1 night in Jul 2023

6/10 Okay

Paul

Stayed 1 night in Jun 2023

10/10 Excellent

Tsuyoshi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
誕生日に贅沢なホテル滞在が出来ました。日本料理とバーは雰囲気が良く、食事とお酒を楽しめました。朝食はお部屋からの中禅寺湖と男体山を眺めながら頂き、貴重な朝食の体験が出来ました。大浴場が全体的に暗く利用しづらいですが、他の温泉宿とは異なる雰囲気でした。とてもよい滞在でした。