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Holiday Inn Norwich City by IHG

4.0 star property
Hotel with a fitness centre, steps from Carrow Road

Photo gallery for Holiday Inn Norwich City by IHG

Exterior
Bar (on property)
Bar (on property)
Exterior
Standard Room, 2 Double Beds (Pitch View)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Gym
  • Bar
  • Pet-friendly
The current price is NZ$177
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
Carrow Road, Norwich, England, NR1 1HU
  • Carrow Road
    ‪1 min walk‬
  • Norwich Riverside Walk
    ‪8 min walk‬
  • Norwich Cathedral
    ‪19 min walk‬
  • Norwich (NWI-Norwich Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Bathrobes
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

Desk, soundproofing, iron/ironing board, free cots/infant beds

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, View (Pitch View)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed, View (Pitch View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Bathrobes
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, View (Pitch View)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, View (Pitch View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Bathrobes
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, View (Pitch View)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, View (Pitch View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Norwich by IHG

  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
4.2 out of 5, Very good, (779)
The price is NZ$204
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Holiday Inn Norwich by IHG

About the area

Norwich

Holiday Inn Norwich City by IHG places you in the centre of Norwich, steps from Carrow Road and within a short 5-minute stroll of Norfolk Broads. Highlights at this hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. 129 square feet (12 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute walk of this 4-property class Norwich hotel include Norwich Riverside Walk and Norwich Cathedral.

What's nearby

  • Carrow Road - 1 min walk
  • Norwich Cathedral - 19 min walk
  • Norwich Castle - 4 min drive
  • Norwich Theatre Royal - 5 min drive
  • University of East Anglia - 9 min drive

Getting around

  • Norwich Station - 9 min walk
  • Norwich (NWI-Norwich Intl.) - 27 min drive

Restaurants

  • ‪Queen of the Iceni - ‬9 min walk
  • ‪Gunn Club Carrow Road - ‬1 min walk
  • ‪Coach & Horses - ‬10 min walk
  • ‪Nando's - ‬8 min walk
  • ‪Costa Coffee - ‬5 min walk

About this property

Holiday Inn Norwich City by IHG

Hotel with a fitness centre, steps from Carrow Road
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi. Event space at this hotel measures 129 square feet (12 square metres) and includes conference space. A fitness centre, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Norwich City by IHG. For a fee, parking is available.

This 4-star Norwich hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • 129 sq ft of conference space
  • 12 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Norwich City by IHG offers 150 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

This Norwich hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Hindi, Hungarian, Latvian, Polish, Romanian, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7.95 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 129 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 per person
  • Self-parking fee: GBP 7.95 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Norwich City
Holiday Inn Norwich City
Norwich City Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel
Norwich Holiday Inn
Holiday Inn Norwich City
Norwich City By Ihg Norwich
Holiday Inn Norwich City by IHG Hotel
Holiday Inn Norwich City an IHG Hotel
Holiday Inn Norwich City by IHG Norwich
Holiday Inn Norwich City by IHG Hotel Norwich

Frequently asked questions

What is the cancellation policy at Holiday Inn Norwich City by IHG?

Holiday Inn Norwich City by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Norwich City by IHG?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Norwich City by IHG on 9 Mar 2025 start from NZ$177.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Norwich City by IHG?

Yep, Holiday Inn Norwich City by IHG has a self car park for GBP 7.95 per night.

Is Holiday Inn Norwich City by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Norwich City by IHG is a hit with families.

Does Holiday Inn Norwich City by IHG serve breakfast?

You bet, buffet breakfast is served weekdays between 6:30 AM and 9:30 AM and on weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Holiday Inn Norwich City by IHG?

No, Holiday Inn Norwich City by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Norwich City by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Norwich City by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Norwich City by IHG?

Dogs are welcome at Holiday Inn Norwich City by IHG, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Holiday Inn Norwich City by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 524 out of 1001 reviews
Rating 8 - Good. 366 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Sarah

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Uncomfortable outdated rooms and poor breakfast
Outdated decor in rooms. Bed very hard and uncomfortable, pillows rock hard also. Slept very little due to beds. Breakfast cold and looked dried up.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was near everything I wanted to go to
Stayed 6 nights in Oct 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
The only negative was the shower which was rather feeble in terms of strength. Otherwise excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Paul

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Abdussalam, kanata

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fire stick remote
Overall lovely stay, however, I left my fire stick remote control in the room and they weren’t able to locate it
Stayed 1 night in Oct 2024

10/10 Excellent

GARY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent-no issues!
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mother/Daughter University Open Day Visit
Mother and daughter visiting the University of East Anglia open day. Fun location with a room overlooking the football pitch, and a short walk into the city centre. Clean, comfortable and quiet. Good find.
Stayed 1 night in Oct 2024

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, amenities
Would not recommend
Stayed 2 nights in Oct 2024

10/10 Excellent

Shabion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel 5 or 6 times over the past few years as our child is at UEA and this is a good choice for when in Norwich. A short drive to the city center and UEA. The hotel is quiet and the breakfast is always good. The reception and dining area has been updated in the last 6 months and has a fresh look.
Stayed 1 night in Sep 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would be very happy to stay there again in the future, as the room was very comfortable and easy access. We slept well. We had a disabled room (even though we were not disabled) and it was the best one that we have seen in all the hotels that we have visited on the past. My husand being an architect, knew a lot about disabled rooms and was very impressed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best holiday inns I have stayed at
Stayed 2 nights in Sep 2024

10/10 Excellent

LJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful young lady on reception in the afternoon Made us welcome. Explained how to find lift, and where to find the restaurant. Booked us a taxi for our evening out. She was still on duty when we returned that night, and at breakfast next day. Still friendly and cheerful. Friendly staff on duty in the restaurant at breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

J

Stayed 1 night in May 2024

10/10 Excellent

Naomi

Stayed 1 night in Aug 2024

10/10 Excellent

Clive

Travelled with partner
Liked: Amenities
Car park was to small outside hotel . The other side car park layout, not good, spaces too close, layout again very poor.
Stayed 2 nights in Sep 2024

10/10 Excellent

B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Alison

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms need updating but comfortable and clean . Staff very nice . Should be free parking
Stayed 2 nights in Sep 2024

8/10 Good

Lucjan

Stayed 1 night in Aug 2024

6/10 Okay

Katie

Travelled with family
Room smelt musty and a smell of dog which was not very pleasant. Beds were small doubles. Lots of noise from outside.
Stayed 1 night in Aug 2024

10/10 Excellent

Tatiana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room: Stadium-facing gave us VIP seats to NCFC Women's derby Vs Ipswich. A positively electric game! Clean well sized room for 2 adults and 2 child. Good A/C kept temperature comfortable and cool. Very comfortable beds had both soft and medium pillows to satisfy everyone. Kalina was our housekeeper and she was so lovely and kind & helped us with some extra coffee and biscuits 😊. Bathroom: clean and well maintained. Be mindful to follow the instructions for bath mat and shower door so you don't slip when exiting. Hotel: Staff by far was the highlight of the stay. We had brilliant interactions with everyone we met starting with arrival when Monica and Tatyana greeted us with big smiles and hospitality. We got to know Connor and Cezary and chatted about local activities/ places to dine / beaches to go to. We had very special chats with Bill (on hotel management) who went above and beyond to make our stay special and ensuring we have a great holiday. Thank you, Bill 🙂! Location: an easy 8-min walk to rail station & 25-min walk into city centre. Major shopping area 4-min walk from hotel including a large Morrisons and Starbucks. If you're visiting Norwich - don't waste time or money on other hotels. This is a clear winner. Thank you 😊 for a brilliant and relaxing few days -- we will return!
Stayed 4 nights in Aug 2024