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Novotel Bali Benoa

4.5 star property
Hotel with private beach and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Bali Benoa

3 outdoor pools, open 7:00 AM to 6:00 PM, free pool cabanas
3 restaurants, breakfast, lunch, dinner served; international cuisine
Beach Cabana, Beach Wing, Garden View
Boating
Beach Cabana, Beach Wing, Garden View

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Gym
    Gym
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
The price is NZ$166
includes taxes & fees
6 Dec - 7 Dec

Explore the area

Map
#70 Jalan Pratama, Tanjung Benoa, Nusa Dua, Bali, 80361
  • Tanjung Benoa Beach
    1 min walk
  • Moon Cot Sari Turtle Farm
    19 min walk
  • Samuh Beach
    10 min drive
  • Denpasar (DPS-Ngurah Rai Intl.)
    25 min drive

Room options

View all photos for Beach Cabana, Beach Wing, Garden View

Beach Cabana, Beach Wing, Garden View

Beach Cabana, Beach Wing, Garden View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Ceiling fan
  • 49 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Terrace (Tropical,1 King Bed, Beach Wing)

Room, 1 King Bed, Terrace (Tropical,1 King Bed, Beach Wing) | Bathroom

Room, 1 King Bed, Terrace (Tropical,1 King Bed, Beach Wing)

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Ceiling fan
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Garden Wing)

Down duvets, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed (Garden Wing)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Ceiling fan
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Terrace (Tropical Terrace Beach Wing)

Room, 2 Single Beds, Terrace (Tropical Terrace Beach Wing)

Room, 2 Single Beds, Terrace (Tropical Terrace Beach Wing)

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Ceiling fan
  • 44 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Family Room, Multiple Beds (Garden Wing)

Down duvets, in-room safe, desk, blackout curtains

Family Room, Multiple Beds (Garden Wing)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Deluxe Room, 1 King Bed, Pool Access (Garden Wing)

Deluxe Room, 1 King Bed, Pool Access (Garden Wing)

Deluxe Room, 1 King Bed, Pool Access (Garden Wing)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed - king
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Garden Wing)

Down duvets, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds (Garden Wing)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Ceiling fan
  • 42 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Deluxe Room, 2 Single Beds, Pool View (Located in the Garden Wing)

Down duvets, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds, Pool View (Located in the Garden Wing)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Ceiling fan
  • 42 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Pool View (Located In The Garden Wing)

Down duvets, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Pool View (Located In The Garden Wing)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed - king
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Private Pool (Private Pool Beach Wing)

Villa, 1 Bedroom, Private Pool (Private Pool Beach Wing)

Villa, 1 Bedroom, Private Pool (Private Pool Beach Wing)

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 210 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Cabana, Beach Wing, Ocean View

Beach Cabana, Beach Wing, Ocean View

Beach Cabana, Beach Wing, Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed - king
  • 49 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hotel Nikko Bali Benoa Beach
Pool
Spa
Kids pool
Parking included
4.3 out of 5, Excellent, (838)
The price is NZ$139
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel Nikko Bali Benoa Beach

About the area

Nusa Dua

A family-friendly stay in Nusa Dua awaits you at Novotel Bali Benoa. You'll be steps from Tanjung Benoa Beach and 4.7 km (2.9 mi) from Nusa Dua Beach. Highlights at this beachfront hotel include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at In Balance Spa can include hot stone massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Uluwatu Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Nanas Bar is the hotel's own bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. Business amenities include 2 meeting rooms and a business centre. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute drive of this Nusa Dua hotel include Waterbom Bali and Eat Street.

What's nearby

  • Tanjung Benoa Beach - 1 min walk - 0.2 km
  • Bali International Convention Center - 5 min drive - 3.9 km
  • Nusa Dua Beach - 12 min drive - 5.0 km
  • Benoa Harbour - 14 min drive - 14.3 km
  • Jimbaran Beach - 23 min drive - 10.7 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 25 min drive

Restaurants

  • ‪Sari Merta Segara Water Sports - ‬14 min walk
  • ‪Bumbu Bali Restaurant & Cooking School - ‬13 min walk
  • ‪Giorgio Italian Cuisine - ‬11 min walk
  • ‪Coco Bistro - ‬11 min walk
  • ‪Nagisa Japanese Restaurant - ‬12 min walk

About this property

Novotel Bali Benoa

Hotel with private beach and full-service spa
Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Novotel Bali Benoa, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Art Deco hotel also offers a complimentary children's club, a children's pool and a fitness centre. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Nusa Dua hotel.

  • 187 guestrooms or units
  • 2 levels
  • 2 buildings
  • 3 dining venues
  • Built in 1996
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Novotel Bali Benoa offers 187 accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies or patios. Beds feature down duvets. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

In Balance Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include hot stone massages, facials and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 18 per person
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cocos Beach Restaurant
  • Crocokiss Restaurant
  • Nanas Bar
  • Uluwatu Restaurant

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible airport shuttle
  • No lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 21 2024 to November 30 2024 (dates subject to change):
  • One of the swimming pools
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Bali Benoa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 28.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18 per person
  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 28.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bali Novotel Benoa
Benoa Bali Novotel
Benoa Novotel
Novotel Bali
Novotel Bali Benoa
Novotel Bali Benoa Hotel
Novotel Bali Benoa Hotel Nusa Dua
Novotel Bali Benoa Nusa Dua
Novotel Benoa
Novotel Benoa Bali
Novotel Bali Benoa Hotel
Novotel Bali Benoa Nusa Dua
Novotel Bali Benoa Hotel Nusa Dua

Frequently asked questions

What is the cancellation policy at Novotel Bali Benoa?

Novotel Bali Benoa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Bali Benoa?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Novotel Bali Benoa on 6 Dec 2024 start from NZ$166.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Bali Benoa?

Yep, Novotel Bali Benoa has a free self car park. Onsite parking is limited.

Are there any beaches close to Novotel Bali Benoa?

Yep, Novotel Bali Benoa is a short 1-minute walk from Tanjung Benoa Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find boat tours.

Is there a spa on site at Novotel Bali Benoa?

Yep, In Balance Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Novotel Bali Benoa have a pool?

Novotel Bali Benoa has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 6:00 PM. One of the swimming pools will be unavailable from November 21 2024 to November 30 2024 (dates subject to change).

What luxury perks are available at Novotel Bali Benoa?

Novotel Bali Benoa features a private beach, 3 outdoor pools and a full-service spa.

What makes Novotel Bali Benoa a romantic place to stay?

A hot tub and couples spa treatments, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Novotel Bali Benoa.

Is Novotel Bali Benoa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Novotel Bali Benoa is a hit with families.

Does Novotel Bali Benoa serve breakfast?

Yep, buffet breakfast is available weekdays from 6:30 AM to 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Novotel Bali Benoa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Bali Benoa?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Bali Benoa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Novotel Bali Benoa?

No, pets and service animals are not allowed.

Novotel Bali Benoa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 350 out of 781 reviews" "
Rating 8 - Good. 306 out of 781 reviews" "
Rating 6 - Okay. 89 out of 781 reviews" "
Rating 4 - Poor. 24 out of 781 reviews" "
Rating 2 - Terrible. 12 out of 781 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and pool near the beach was fantastic 👍😊
Stayed 5 nights in Oct 2024

10/10 Excellent

Matt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay; staff always happy to see you
Stayed 3 nights in Oct 2024

8/10 Good

Warrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not sure if I would recommend for young families
Novotel in Benoa was nice enough, but we enjoyed our stay at a smaller hotel in Kuta better. We found Novotel too expensive (which is a product of it being in Nusa Dua). We stayed there with our young children, but we found most of the other clientele were older folks, so we were worried about our children being too loud all the time. We also got a random knock on our door at 930pm one night from house keeping asking us if we wanted our bed made up (which was frustrating, because it woke our kids). I assume they accidentally came to the wrong room. Finally, while the room we stayed in was advertised as 2 single beds, the photos are a little misleading and they looked like 2 double beds (it was 2 single beds). Otherwise, the staff were very friendly and the hotel was clean!
Stayed 3 nights in Aug 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great staff,clean,great pools. Lacked a bit of life in the evenings.
Stayed 15 nights in Jul 2024

4/10 Poor

Robynne J

Stayed 6 nights in Jul 2024

6/10 Okay

Christine

Liked: Cleanliness, staff & service
The property is in need of a serious upgrade, bathroom and toilet were clean but badly stained/scratched. Blinds were frayed and dirty. The blind on the door fell off its roller and had to be fixed. On three separate occasions the lighting in tha hall and on the stairs outside my room which was a serious issue in terms of negotiating the stair case. I was disappointed as I expected more from the photos which I saw on the website. The staff however were all lovely.
Stayed 10 nights in Jun 2024

8/10 Good

Raman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning ocean view, overpriced food, poor entertainment.
Stayed 9 nights in Jun 2024

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near all water sports activities.
Stayed 1 night in Jun 2024

10/10 Excellent

Gilberto

Stayed 4 nights in May 2024

8/10 Good

PRASHANT

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property located at walking distance from shops and market
Stayed 3 nights in May 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Extreme small room for families
The room was for 2 persons and we booked for 4. My daughter slept in a coach that was very uncomfortable. We are supposed to sleep with my son ( 11 years old ) in our bed. We requested an extra bed and they want to charge us for that. UNBELIEVABLE!!! We went to the front desk to complain. They also leave 2 cups 2 glasses. Everything as we were only 2 persons. We travel a lot all over the world. Never happens this to us. We will never choose Novotel again.
Stayed 5 nights in Apr 2024

8/10 Good

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Campbell

Stayed 2 nights in Apr 2024

10/10 Excellent

Sawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was excellent and enjoyable and will return to the hotel in the future
Stayed 4 nights in Mar 2024

6/10 Okay

Natasha

Travelled with family
Stayed 4 nights in Mar 2024

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Novotel Bali benoa are incredible everyone goes above and beyond to make sure you’re comfortable and have everything you need. The hotel itself is gorgeous fantastic pools a private beach that offerers water sports anything you could ask for in a beach holiday is catered for.
Stayed 7 nights in Feb 2024

10/10 Excellent

Juliet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great kids club. Staff are incredibly helpful and warm & welcoming. Rooms very comfortable.
Stayed 4 nights in Feb 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful pool area lovely staff
Stayed 6 nights in Jan 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice feel

10/10 Excellent

Adithya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Skye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities, pools, dining options, room and staff were all brilliant. Would definitely stay again.
Stayed 2 nights in Oct 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice property as you would expect from Novotel. The room was clean & tidy & the grounds were immaculate. One thing we did find was that the room had a musty smell to it that only ever appeared after we had been out for the day. We also found that some of the facilities were a little tired. The pool table had broken cues, so made playing there a little harder, but manageable. The pools were amazing & we spent most of the day in the one at the beach.
Stayed 5 nights in Oct 2023

10/10 Excellent

Nicola Dawne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly attentive, always smiling and willing to help. They genuinely wanted us to have a great day/breakfast/holiday etc. The breakfast is fantastic, pools are lovely, just the right amount of restaurants, shops and massage salons in walking distance. Unfortunately kids can tend to take over the pools.
Stayed 7 nights in Oct 2023