Hyatt Regency Orlando

4.5 star property
Luxury hotel connected to the convention centre in Orlando with 3 restaurants

Photo gallery for Hyatt Regency Orlando

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
2 bars/lounges, gastropub
Exterior
Family Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
The current price is NZ$450
includes taxes & fees
14 Mar - 15 Mar

Explore the area

Map
9801 International Dr, Orlando, FL, 32819
  • Orange County Convention Center
    ‪2 min walk‬
  • Pointe Orlando
    ‪5 min walk‬
  • Wonderworks
    ‪10 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, Multiple Beds

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Family Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 95 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Murphy Bed

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 126 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Room, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Studio Suite

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Fridge
Dining table
HDTV
Hypo-allergenic bedding
Sofa bed
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 192 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Larger Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Sofa bed - queen
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Orlando

You'll be connected to the convention centre at Hyatt Regency Orlando, and within a 30-minute stroll of Pointe Orlando and The Wheel at ICON Park™. Highlights at this luxury hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and reflexology along with access to the hot tub and steam room. The steakhouse, Fiorenzo, serves Italian cuisine and is open for dinner. Descend 21 is the hotel's own gastropub. Enjoy the 24-hour gym, outdoor tennis court, sauna and kids' swimming pool. 314995 square feet (29264 square metres) of event facilities include 105 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily. There's also valet parking, along with the convenience of a free area shuttle. .Sights within a 10-minute drive of this 4.5-property class Orlando hotel include Aquatica and Orlando International Premium Outlets.

What's nearby

  • Orange County Convention Center - 2 min walk
  • Pointe Orlando - 5 min walk
  • The Wheel at ICON Park™ - 2 min drive
  • Aquatica - 3 min drive
  • SeaWorld® Orlando - 3 min drive

Getting around

  • Orlando Station - 16 min drive
  • Orlando International Airport (MCO) - 18 min drive

Restaurants

  • ‪Smoooth Java Coffee Bar - ‬9 min walk
  • ‪WonderWorks - ‬10 min walk
  • ‪Rocks - ‬1 min walk
  • ‪Drafts Sports Bar & Grill - ‬6 min drive
  • ‪Maggiano's - ‬8 min walk

About this property

Hyatt Regency Orlando

Luxury hotel connected to the convention centre in Orlando with 3 restaurants
Hyatt Regency Orlando offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A 24-hour business centre and 105 meeting rooms are available. Event space at this hotel measures 314995 square feet (29264 square metres) and includes a conference centre. A children's pool, a 24-hour health club, and a sauna are also featured at the luxury Hyatt Regency Orlando. An area shuttle within 1 miles and A theme park shuttle are free. Parking is available for a fee.

This 4.5-star Orlando hotel is smoke free.

  • 1641 guestrooms or units
  • 31 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 314995 sq ft of conference space
  • 29264 sq. m of conference space
  • Built in 1986
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Hyatt Regency Orlando offers 1641 accommodations with iPod docking stations and a safe. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open selected days.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 1 miles
  • Area shuttle
  • Free theme park shuttle
  • Covered parking on site (USD 38 per day; includes in/out privileges)
  • Covered valet parking on site (USD 53 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available for a fee: USD 26 to 30 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • B-Line Diner
  • Coconuts Pool Bar & Grill
  • Descend 21
  • Fiorenzo
  • Rocks

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 105 meeting rooms
  • 24-hour business centre
  • Conference centre (314,995 square foot of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open select days
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 54.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 26.00 to 30.00 per person
  • Covered self-parking fee: USD 38 per day (in/out privileges)
  • Valet parking fee: USD 53 per day (in/out privileges)
  • Pet fee: USD 150 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Orlando
Hyatt Orlando Regency
Hyatt Regency Hotel Orlando
Hyatt Regency Orlando
Orlando Hyatt Regency
Orlando Regency
Orlando Regency Hyatt
Regency Hyatt
Regency Hyatt Orlando
Regency Orlando
Peabody Hotel Orlando Fl
Peabody Orlando
The Peabody Hotel Orlando
The Peabody Orlando Hotel Orlando
Hyatt Regency Orlando Hotel
Hyatt Regency Orlando Resort
Peabody Hotel Orlando Fl
The Peabody Hotel Orlando
Peabody Orlando

Frequently asked questions

What is the cancellation policy at Hyatt Regency Orlando?

Hyatt Regency Orlando offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Orlando?

As of 21 Feb 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Orlando on 14 Mar 2025 start from NZ$356.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Orlando?

Yep, Hyatt Regency Orlando has a covered self car park with in/out privileges for USD 38 per day.

Is there a spa on site at Hyatt Regency Orlando?

Yep, there is an onsite spa at Hyatt Regency Orlando. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Hyatt Regency Orlando have a pool?

Yep, and guests love it! Hyatt Regency Orlando has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Hyatt Regency Orlando have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hyatt Regency Orlando?

Hyatt Regency Orlando features 2 outdoor pools, a full-service spa and a 24-hour health club. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Hyatt Regency Orlando a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hyatt Regency Orlando.

Is Hyatt Regency Orlando family-friendly?

You bet! With amenities such as a children's pool, a waterslide and laundry facilities, it's no surprise that Hyatt Regency Orlando is a hit with families.

Are there hot tubs in the rooms at Hyatt Regency Orlando?

No, but there are deep-soaking baths in the guestrooms.

Does Hyatt Regency Orlando serve breakfast?

You bet, full breakfast is offered daily.

Is there a free airport shuttle available at Hyatt Regency Orlando?

No, Hyatt Regency Orlando does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Orlando?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Orlando?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hyatt Regency Orlando Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1200 out of 1644 reviews
Rating 8 - Good. 235 out of 1644 reviews
Rating 6 - Okay. 106 out of 1644 reviews
Rating 4 - Poor. 54 out of 1644 reviews
Rating 2 - Terrible. 49 out of 1644 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller, Travelled with family
Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Thomas

Stayed 1 night in Nov 2024

10/10 Excellent

maura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was wonderful.
Stayed 3 nights in Nov 2024

8/10 Good

sepideh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

OSCAR

Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel just not much around the area
Stayed 2 nights in Nov 2024

10/10 Excellent

Aisha

Travelled with family
Great for adults and children. Great restaurants and pools to choose from.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Dawn

Stayed 1 night in Nov 2024

8/10 Good

franciscus

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The prices for parking are with $48/night ridiculous. For a hotel with 1800 rooms and overnight prices for a simple room with $450/night it’s way overpriced. The quality of the food at the hotel did not changed since the last time I’ve been at this hotel 3 years ago, is terrible. The burger (what else you get in American restaurants) with fries was not only cold when it arrived, but the taste was so bad that I could not eat it and send it back and refused to pay for it. Breakfast wasn’t much better and left most of it on the plate. The rooms at the first tower are outdated and cleanliness behind and under the beds is bad. You can find everything from earplugs, hair, rubber hair bands and chewing gum between bed and wall. I’m 34 years in the business of building luxury brand around the World and would advice American hotel operators to step back and re-think the way they serve paying customers because America is on its best way to become a customer service unfriendly society. Would u advise people to stay there? Yes!!! But get a room in tower two and take your meal elsewhere. For now.
Stayed 2 nights in Nov 2024

2/10 Terrible

Money Offer

Stayed 5 nights in Jul 2024

10/10 Excellent

En Chyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Nov 2024

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

yeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Deja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ezequiel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miss Gigi was very helpful, professional and courteous. I will plan all my stays with Hyatt hotels from now on. Thanks Hyatt and to all the crew members.
Stayed 2 nights in Nov 2024

10/10 Excellent

losly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Elizabeth

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Poor Maintenance
All went well until I took a shower and the faucet kept leaking. Notified the front desk about it and all maintenance did was force the nozzle to close which was hard to turn back on. Toilet also kept running, notified the front desk 4 times about this and it was never fixed correctly. Bartender had given me a menu, I hadn't ordered yet but he took it to give to a man and then returned with another one. Did not even ask if I was done using it. I had to call again to the front desk because the individuals next to me at 10:30 pm were partying in their room, took security 45 minutes to come up and quiet them. Since I did not make the reservation or transaction with Hyatt, I was not reimbursed for anything except the resort fees and food. I am utterly exhausted!
Stayed 6 nights in Nov 2024

4/10 Poor

Daniel, Palm Harbor

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Didn't appreciate the weird signs by the pool area threatening to charge $25 per pool towel if not returned to the drop box by 10 pm. How do they even know whose towels are being returned? Had to check my bill at the end to make sure I wasn't wrongly charged. Bit stressful.
Stayed 1 night in Nov 2024

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024