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Hyatt Regency Orlando

4.5 star property
Luxury Orlando hotel connected to the convention centre, a quick walk to Pointe Orlando

Photo gallery for Hyatt Regency Orlando

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Family Suite
Exterior
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
2 bars/lounges, gastropub

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Pet-friendly
The current price is NZ$413
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
9801 International Dr, Orlando, FL, 32819
  • Pointe Orlando
    ‪5 min walk‬
  • Aquatica
    ‪3 min drive‬
  • SeaWorld® Orlando
    ‪3 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Pool View

Resort view

Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, Multiple Beds

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Pool View

Resort view

Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 95 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Murphy Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Dining table
HDTV
Hypo-allergenic bedding
  • 126 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Combined shower/bathtub, deep-soaking bathtub, designer toiletries

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Fridge
Dining table
HDTV
Hypo-allergenic bedding
Sofa bed
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, Accessible, Bathtub

Combined shower/bathtub, deep-soaking bathtub, designer toiletries

Room, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Combined shower/bathtub, deep-soaking bathtub, designer toiletries

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed - queen
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 192 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Larger Room, 1 King Bed

Larger Room, 1 King Bed

Larger Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed - queen
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Orlando

You'll be connected to the convention centre at Hyatt Regency Orlando, and within a 30-minute stroll of Pointe Orlando and The Orlando Eye at ICON Park. Highlights at this luxury hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, aromatherapy and reflexology along with access to the hot tub and steam room. The steakhouse, Fiorenzo, serves Italian cuisine and is open for dinner. Descend 21 is the hotel's own gastropub. Enjoy the 24-hour gym, outdoor tennis court, sauna and kids' swimming pool. 314995 square feet (29264 square metres) of event facilities include 105 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily. There's also valet parking, along with the convenience of a free area shuttle. .Sights within a 10-minute drive of this 4.5-property class Orlando hotel include Aquatica and Orlando International Premium Outlets.

What's nearby

  • Orange County Convention Center - 2 min walk - 0.2 km
  • Pointe Orlando - 5 min walk - 0.5 km
  • The Orlando Eye at ICON Park - 2 min drive - 2.0 km
  • Aquatica - 3 min drive - 2.4 km
  • SeaWorld® Orlando - 3 min drive - 2.7 km

Getting around

  • Orlando Station - 16 min drive
  • Orlando International Airport (MCO) - 18 min drive

Restaurants

  • ‪Smoooth Java Coffee Bar - ‬9 min walk
  • ‪WonderWorks - ‬10 min walk
  • ‪Rocks - ‬1 min walk
  • ‪Drafts Sports Bar & Grill - ‬6 min drive
  • ‪Maggiano's - ‬8 min walk

About this property

Hyatt Regency Orlando

Luxury Orlando hotel connected to the convention centre, a quick walk to Pointe Orlando
Hyatt Regency Orlando offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A 24-hour business centre and 105 meeting rooms are available. Event space at this hotel measures 314995 square feet (29264 square metres) and includes a conference centre. A children's pool, a 24-hour health club, and a sauna are also featured at the luxury Hyatt Regency Orlando. An area shuttle within 1 miles and A theme park shuttle are free. Parking is available for a fee.

This 4.5-star Orlando hotel is smoke free.

  • 1641 guestrooms or units
  • 31 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 314995 sq ft of conference space
  • 29264 sq. m of conference space
  • Built in 1986
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Hyatt Regency Orlando offers 1641 accommodations with iPod docking stations and a safe. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and complimentary bottles of water. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open selected days.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 1 miles
  • Area shuttle
  • Free theme park shuttle
  • Covered parking on site (USD 38 per day; includes in/out privileges)
  • Covered valet parking on site (USD 53 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available for a fee: USD 26 to 30 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • B-Line Diner
  • Coconuts Pool Bar & Grill
  • Descend 21
  • Fiorenzo
  • Rocks

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 105 meeting rooms
  • 24-hour business centre
  • Conference centre (314,995 square foot of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 54.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 26.00 to 30.00 per person
  • Covered self-parking fee: USD 38 per day (in/out privileges)
  • Valet parking fee: USD 53 per day (in/out privileges)
  • Pet fee: USD 150 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Orlando
Hyatt Orlando Regency
Hyatt Regency Hotel Orlando
Hyatt Regency Orlando
Orlando Hyatt Regency
Orlando Regency
Orlando Regency Hyatt
Regency Hyatt
Regency Hyatt Orlando
Regency Orlando
Peabody Hotel Orlando Fl
Peabody Orlando
The Peabody Hotel Orlando
The Peabody Orlando Hotel Orlando
Hyatt Regency Orlando Hotel
Hyatt Regency Orlando Resort
Peabody Hotel Orlando Fl
The Peabody Hotel Orlando
Peabody Orlando

Frequently asked questions

What is the cancellation policy at Hyatt Regency Orlando?

Hyatt Regency Orlando offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Regency Orlando?

As of 25 Mar 2025, prices found for a 1-night stay for 2 adults at Hyatt Regency Orlando on 20 Apr 2025 start from NZ$318.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Regency Orlando?

Yep, Hyatt Regency Orlando has a covered self car park with in/out privileges for USD 38 per day.

Is there a spa on site at Hyatt Regency Orlando?

Yep, there is an onsite spa at Hyatt Regency Orlando. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Hyatt Regency Orlando have a pool?

Yep, and guests love it! Hyatt Regency Orlando has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Hyatt Regency Orlando have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hyatt Regency Orlando?

Hyatt Regency Orlando features 2 outdoor pools, a full-service spa and a 24-hour health club. All guestrooms come with deep soaking tubs, pillowtop beds and premium bedding.

What makes Hyatt Regency Orlando a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hyatt Regency Orlando.

Is Hyatt Regency Orlando family-friendly?

You bet! With amenities such as a children's pool, a waterslide and laundry facilities, it's no surprise that Hyatt Regency Orlando is a hit with families.

Are there hot tubs in the rooms at Hyatt Regency Orlando?

No, but there are deep-soaking baths in the guestrooms.

Does Hyatt Regency Orlando serve breakfast?

You bet, full breakfast is offered daily.

Is there a free airport shuttle available at Hyatt Regency Orlando?

No, Hyatt Regency Orlando does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Regency Orlando?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hyatt Regency Orlando?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hyatt Regency Orlando Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1197 out of 1640 reviews
Rating 8 - Good. 236 out of 1640 reviews
Rating 6 - Okay. 104 out of 1640 reviews
Rating 4 - Poor. 51 out of 1640 reviews
Rating 2 - Terrible. 52 out of 1640 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk, the valet and especially the restaurant. People were very nice. I even asked for extra sheets and the gentleman brought it very fast top-notch facility. I've been coming here for 10 years and I won't stop. I love the hyatt
Stayed 1 night in Dec 2024

10/10 Excellent

vanessa

Stayed 1 night in Dec 2024

8/10 Good

Eric J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Stayed 3 nights in Nov 2024

8/10 Good

Kasi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyatt at the Convention Center
Overall the stay was very nice! We ended up seeing lots of players on the NBA G League including Bronny James!!!! We had no idea this would be apart of our stay! Breakfast was good and worth adding the breakfast option. All the pools were nice! The beds were amazing and cozy. Everyone was nice and helpful. The only confusion I had was the portion I had to pay at the property was not valid. I ended up having to pay about $70 more than expected plus the hotel charged double at check in for incidentals with the claim that you get a portion returned at checkout. Still waiting for the portion to be refunded. That part was really expensive and unexpected. This hotel is more for adults as my kids thought the stay was just ok. They were looking for more to do at the hotel. Overall it was a good fancy stay!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Destiny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe the property was a bit expensive especially for the room that I was in. But I am assuming the cost comes from the area and the amenities. The hotel initially charged me over the amount that I was supposed to pay and didn’t explain the price until after I said something which I felt was interesting. Me and my friend found bugs in our room and had to be moved which was inconvenient for us but the hotels compensation was one free night at one of the resorts. The resort had a 24/7 market which was just insanely overpriced as well. And the hotel didn’t take cash. Overall I would rate my stay 7/10. There were inconveniences but the staff was willing to help and the area was beautiful.
Stayed 8 nights in Nov 2024

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

William

Stayed 2 nights in Dec 2024

10/10 Excellent

Concetta

Stayed 1 night in Nov 2024

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to stay for shopping and Sea World
Stayed 3 nights in Dec 2024

10/10 Excellent

carlos jose

Stayed 1 night in Nov 2024

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
Nice property very expensive Charged me 140 on top of the expedia 101 dollars that I had to pay at the property after booking 248 altogether was charged then charged me 78 for breakfast even though I was charged 61 dollars Did not have a microwave available and the breakfast was overpriced
Stayed 2 nights in Dec 2024

10/10 Excellent

Kabree

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! The staff was very friendly and helpful. Very clean rooms and quiet. Will definitely come again!
Stayed 2 nights in Dec 2024

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I pulled up from my 7pm flight and no valet. I had to walk with luggage way too far exhausted from traveling in self park. The email they sent me confirming everything about the property had wrong pricing for parking.
Stayed 1 night in Dec 2024

2/10 Terrible

Artemii

Disliked: Cleanliness, property conditions & facilities
!
Stayed 1 night in Dec 2024

10/10 Excellent

Liz

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love It… Just Beware
I had a great stay at this property and have been there several times. I love the amenities, the food is great, and the staff is excellent. Just make sure you take an extra $1,000 for the resort fees. Other than that I absolutely love this place!
Stayed 8 nights in Nov 2024

10/10 Excellent

Zeyu

Stayed 2 nights in Nov 2024

10/10 Excellent

Ge

Stayed 3 nights in Nov 2024

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and welcoming staff, modern rooms very clean. Nice selection of restaurant offerings conveniently located within walking distance of the Convention Center and other area attractions
Stayed 3 nights in Dec 2024

10/10 Excellent

Naina

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Nov 2024

10/10 Excellent

CHRISTY

Stayed 1 night in Dec 2024