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Grand Prince Hotel Osaka Bay

4.5 star property
Luxury hotel with full-service spa and fitness centre

Photo gallery for Grand Prince Hotel Osaka Bay

Building design
Down duvets, in-room safe, desk, blackout curtains
Beach/ocean view
Down duvets, in-room safe, desk, blackout curtains
Indoor pool, outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Spa
  • Gym
  • Parking available
The current price is NZ$234
includes taxes & fees
31 Mar - 1 Apr

Explore the area

Map
1-13-11 Nanko-Kita, Suminoe-Ku, Osaka, Osaka-fu, 559 0034
  • Intex Osaka
    ‪5 min walk‬
  • Osaka Aquarium Kaiyukan
    ‪4 min drive‬
  • Universal Studios Japan
    ‪10 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪41 min drive‬

Room options

View all photos for *Renovated* Standard Double Room, 1 King Bed, Non Smoking

*Renovated* Standard Double Room, 1 King Bed, Non Smoking

*Renovated* Standard Double Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for *Renovated* Club Room, 1 King Bed, Non Smoking (Premier)

*Renovated* Club Room, 1 King Bed, Non Smoking (Premier)

*Renovated* Club Room, 1 King Bed, Non Smoking (Premier)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Private bathroom
  • 80 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for *Renovated* Club Twin Room, Non Smoking (Premier)

*Renovated* Club Twin Room, Non Smoking (Premier)

*Renovated* Club Twin Room, Non Smoking (Premier)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Private bathroom
  • 80 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for *Renovated* Club Twin Room, Non Smoking (Deluxe)

Down duvets, in-room safe, desk, blackout curtains

*Renovated* Club Twin Room, Non Smoking (Deluxe)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for *Renovated* Deluxe Twin Room, Non Smoking (Ocean Sunset)

View from room

*Renovated* Deluxe Twin Room, Non Smoking (Ocean Sunset)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for *Renovated* Club Double Room, 1 King Bed, Non Smoking (Deluxe)

Down duvets, in-room safe, desk, blackout curtains

*Renovated* Club Double Room, 1 King Bed, Non Smoking (Deluxe)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for *Renovated* Deluxe Twin Room, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

*Renovated* Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for *Renovated* Deluxe Double Room, 1 King Bed, Non Smoking (Ocean Sunset)

View from room

*Renovated* Deluxe Double Room, 1 King Bed, Non Smoking (Ocean Sunset)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Private bathroom
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Suite Room, King Bed)

Suite, 1 King Bed, Non Smoking (Suite Room, King Bed)

Suite, 1 King Bed, Non Smoking (Suite Room, King Bed)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
Shower/bath combination
Private bathroom
  • 90 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for *Renovated* Deluxe Double Room, 1 King Bed, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

*Renovated* Deluxe Double Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room (Premier)

Club Twin Room (Premier)

Club Twin Room (Premier)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • 80 sq m
  • City view
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Basic Double or Twin Room (Late Check in , after 8pm)

Combined shower/bathtub, hair dryer, slippers, electronic bidet

Basic Double or Twin Room (Late Check in , after 8pm)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Deluxe Twin Room (Ocean Sunset)

Down duvets, in-room safe, desk, blackout curtains

Deluxe Twin Room (Ocean Sunset)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin Room

Down duvets, in-room safe, desk, blackout curtains

Deluxe Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Double Room, 1 King Bed (Ocean Sunset)

Down duvets, in-room safe, desk, blackout curtains

Deluxe Double Room, 1 King Bed (Ocean Sunset)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Twin Room (Deluxe)

Down duvets, in-room safe, desk, blackout curtains

Club Twin Room (Deluxe)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Club Room, 1 King Bed (Premier)

Club Room, 1 King Bed (Premier)

Club Room, 1 King Bed (Premier)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • 80 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed (Deluxe)

Down duvets, in-room safe, desk, blackout curtains

Club Double Room, 1 King Bed (Deluxe)

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for *Renovated* Standard Twin Room, Non Smoking

*Renovated* Standard Twin Room, Non Smoking

*Renovated* Standard Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Twin Room

Down duvets, in-room safe, desk, blackout curtains

Standard Twin Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Room, 1 King Bed

Down duvets, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Down duvets, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Shower/bath combination
Private bathroom
Toilet with electronic bidet
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Room, Twin Bed

Down duvets, in-room safe, desk, blackout curtains

Suite Room, Twin Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
Shower/bath combination
Private bathroom
  • 90 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

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About the area

Osaka

A luxury stay in the heart of Osaka awaits you at Grand Prince Hotel Osaka Bay. You'll be 0.4 km (0.2 mi) from Intex Osaka and 3.5 km (2.1 mi) from Osaka Aquarium Kaiyukan. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, The Café, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, gym, Hot tub and sauna. 23000 square feet (2137 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a seasonal outdoor swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of free train pick-up service. .Sights within a 10-minute drive of this 4.5-property class Suminoe hotel include Osaka Municipal Central Gymnasium and Kyocera Dome Osaka.

What's nearby

  • Intex Osaka - 5 min walk - 0.4 km
  • Port of Osaka - 11 min walk - 0.9 km
  • Osaka Aquarium Kaiyukan - 4 min drive - 3.5 km
  • Kyocera Dome Osaka - 10 min drive - 8.3 km
  • Universal Studios Japan - 10 min drive - 9.8 km

Getting around

  • Nakafuto Station - 6 min walk
  • Kujo Station - 8 min drive
  • Kobe (UKB) - 48 min drive

Restaurants

  • ‪オステリア 大阪府咲洲庁舎 - ‬3 min walk
  • ‪Cafe de Crie, ATC - ‬8 min walk
  • ‪モスバーガー - ‬8 min walk
  • ‪インテックスカフェ - ‬4 min walk
  • ‪鶴橋風月南港店 - ‬9 min walk

About this property

Grand Prince Hotel Osaka Bay

Luxury hotel with full-service spa and fitness centre
Grand Prince Hotel Osaka Bay offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. Event space at this hotel measures 23000 square feet (2137 square metres) and includes conference space. A hot tub, a fitness centre, and a sauna are also featured at the luxury Grand Prince Hotel Osaka Bay. A train station pick-up shuttle and A train station drop-off shuttle are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Osaka hotel.

  • 480 guestrooms or units
  • 28 levels
  • 23000 sq ft of conference space
  • 2137 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Grand Prince Hotel Osaka Bay offers 480 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 55-inch flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 5:00 PM
  • Free train station pick-up shuttle from 8:00 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 3,700 for adults and JPY 1,850 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Café

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 23,000 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • No lift
  • Thin carpet in room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
From April 13 to October 13, 2025, luggage storage is available at no charge on the check-in day from 7 AM, and at JPY 1,000 per item on the check-out day, subject to availability.
Construction is underway at this property from June 1, 2024-March 31, 2025. Guests can expect to hear construction-related noise during this time.

Renovations and closures

The property will be renovating from 13 June 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3729.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3700 for adults and from JPY 1850 for children
  • Airport shuttle fee: JPY 1600 per person (one-way)
  • Airport shuttle fee per child: JPY 800 (one-way), (from 6 to 12 years old)
  • Self-parking fee: JPY 1000 per night
  • Rollaway bed fee: JPY 3729.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 6:30 AM to 9:30 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hyatt Osaka
Hyatt Osaka Regency
Hyatt Regency Hotel Osaka
Hyatt Regency Osaka
Osaka Hyatt
Osaka Hyatt Regency
Osaka Regency Hyatt
Regency Hyatt Osaka
Hyatt Regency Osaka Hotel Osaka
Hyatt Regency Osaka Hotel
Hyatt Regency Osaka
Grand Prince Osaka Bay Osaka
Grand Prince Hotel Osaka Bay Hotel
Grand Prince Hotel Osaka Bay Osaka
Grand Prince Hotel Osaka Bay Hotel Osaka

Frequently asked questions

What is the cancellation policy at Grand Prince Hotel Osaka Bay?

Grand Prince Hotel Osaka Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Prince Hotel Osaka Bay?

As of 30 Mar 2025, prices found for a 1-night stay for 2 adults at Grand Prince Hotel Osaka Bay on 31 Mar 2025 start from NZ$233.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Prince Hotel Osaka Bay?

Yep, Grand Prince Hotel Osaka Bay has a self car park for JPY 1000 per night.

Is there a spa on site at Grand Prince Hotel Osaka Bay?

Yep, there is an onsite spa at Grand Prince Hotel Osaka Bay. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Grand Prince Hotel Osaka Bay have a pool?

Grand Prince Hotel Osaka Bay has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 6:30 AM to 9:30 PM (Seasonal outdoor pool open from July to August).

What luxury perks are available at Grand Prince Hotel Osaka Bay?

Grand Prince Hotel Osaka Bay features a full-service spa, an outdoor pool and an indoor pool.

What makes Grand Prince Hotel Osaka Bay a romantic place to stay?

1 hot tub and a lounge bar, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Grand Prince Hotel Osaka Bay.

Is Grand Prince Hotel Osaka Bay family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Grand Prince Hotel Osaka Bay is a hit with families.

Does Grand Prince Hotel Osaka Bay serve breakfast?

Sure does, buffet brekkie is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Grand Prince Hotel Osaka Bay?

No, but there's an airport shuttle that runs from 9:00 AM - 5:00 PM for a fee.

Is there a bar or restaurant at Grand Prince Hotel Osaka Bay?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Prince Hotel Osaka Bay?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Prince Hotel Osaka Bay?

No, pets are not allowed.

Grand Prince Hotel Osaka Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 509 out of 1040 reviews
Rating 8 - Good. 339 out of 1040 reviews
Rating 6 - Okay. 119 out of 1040 reviews
Rating 4 - Poor. 44 out of 1040 reviews
Rating 2 - Terrible. 29 out of 1040 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fangqiu, Newmarket

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice decorated hotel, spacious room with great ocean view, Japanese robe and a tasty cake provided. Friendly staff. The location is a little bit away from downtown but shuttle bus service was excellent.
Stayed 3 nights in Dec 2024

10/10 Excellent

SANG HYUP, Seongnam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Warren

Travelled with family
Liked: Amenities
No bars open until 6pm. Not good
Stayed 2 nights in Oct 2024

10/10 Excellent

David, South Pasadena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Chotoku, Koka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing missing in the shower was a bench because there are people who cannot stand for a long time to bathe
Stayed 1 night in Aug 2024

10/10 Excellent

MARIE

Liked: Cleanliness, staff & service, amenities
Everything pretty good just cou0le details in cleanings and A/C issues but the rest good..
Stayed 1 night in Jul 2024

8/10 Good

Victoria

Stayed 3 nights in Jun 2024

10/10 Excellent

Chun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, nice view, enjoyed the art pieces at the lobby, free shuttle to JR station
Stayed 4 nights in Jun 2024

10/10 Excellent

Liju

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located. The Asia Trade Center with lot of dining facilities is 3 minutes walking. Subway also was very close. Nice open location. Staff was very helpful and courteous.
Stayed 2 nights in May 2024

10/10 Excellent

LAY KEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent lounge
It was very good. We stay in level 26 and enjoy the lounge service
Stayed 1 night in May 2024

10/10 Excellent

Brian

Stayed 2 nights in May 2024

10/10 Excellent

Ava

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were top tier at this hotel, so attentive and so helpful! Gorgeous hotel and right near a train station! Would stay here again in a heartbeat! Little out of the main city but worth it for us!
Stayed 2 nights in May 2024

10/10 Excellent

Pun Fung

Stayed 4 nights in Apr 2024

10/10 Excellent

prabhudeva

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2024

6/10 Okay

Reginald

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Excellent Service. Dated Interiors. (Place is stuck in the early 2000s with elements of the 1980s.) But they keep then place SPOTLESS. Pretty far out of the way. You’re gonna need a few transfers to get where you wanna go. (But there are shuttles to take you to Osaka Station! ) Service: A Interior / Vibe: C Cleanliness: A Transport: B
Stayed 7 nights in Mar 2024

2/10 Terrible

Natalie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Do not book this hotel or it’s sister hotel Prince hotel kyoto if you want a Japanese experience the hotels are seriously outdated and you can’t book into a Japanese restaurant for love or money it’s either reservations only or not open
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Transportation is a hassle. Only real way into the city is by subway. Taxi cost is ridiculous in Japan, so if you are planning on enjoying some night life - do not stay here. Overall clean and comfortable. highly recommended.
Stayed 3 nights in Jun 2023

10/10 Excellent

Daviea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in closer to midnight and the staff were very nice. I ordered room service twice and both times they came in a timely manner. The food was good too. They have hotel activities you can sign up for and a shuttle to and from the Osaka station. My room was good and had a great view. Will stay here again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Osaka
Stayed for a total of five nights. The hotel is really nice and the staff is very helpful. Buffet breakfast is definitely worth the cost. The hotel will no longer be a Hyatt after July of 2023.
Stayed 4 nights in May 2023

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has the most spaciest rooms of all the hotels I stayed in Japan. The premise is very clean and Eco-oriented. The breakfast buffet is the best. Since the hotel is further away from the Osaka down town, late night room service menu needs to have more options, but this will not diminish my overall rating.
Stayed 3 nights in Apr 2023

6/10 Okay

Min-Mei

The staff does try hard to provide good service - that's the part we like. The part that is inconvenient is that they require hotel guests to get a token from bell desk in order to get on the shuttle to JR OSAKA. Additionally, they require you to make reservation first - that's inconvenient. Another thing we don't like is that we have to use taxi or public transportation to get to the hotel from Kansai airport after 5pm because the direct bus stops at 5pm.
Stayed 13 nights in Apr 2023

10/10 Excellent

Cara, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are friendly and work hard to ensure the guests have what they need. The hotel is kept clean and in good repair. This was our favourite hotel (out of 6) in Japan.
Stayed 3 nights in Mar 2023

10/10 Excellent

Maile

Liked: Staff & service, amenities, property conditions & facilities
This was the absolute perfect place for us to stay while in town for a show at the Intex Center. Friendly staff, great breafast buffet, and so close to the convention center!
Stayed 1 night in Mar 2023