Grand Hyatt Indian Wells Resort & Villas

4.5 star property
Luxury hotel with 9 outdoor pools and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Indian Wells Resort & Villas

Couples treatment room(s), sauna, hot tub, steam room, body treatments
Couples treatment room(s), sauna, hot tub, steam room, body treatments
9 outdoor pools, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)
9 outdoor pools, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)
Room, 1 King Bed with Sofa bed, Pool Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry
  • Spa
The price is NZ$744
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
44 - 600 Indian Wells Ln, Indian Wells, CA, 92210
  • Indian Wells Conference Center
    1 min walk
  • Lantana
    2 min walk
  • La Quinta Station
    5 min drive
  • Bermuda Dunes, CA (UDD)
    14 min drive

Room options

Room, Terrace (2 King Beds)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Resort view
  • Sleeps 4
  • 2 King Beds

Penthouse (Suite)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 88 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed

Room (2 Queen Beds with Sofa Bed)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 51 sq m
  • Resort view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 51 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Pool View (2 King Beds)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 King Beds

Family Room (1 King Bed with Bunk Beds)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 51 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Grand Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 81 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 51 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Suite (Champions)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 102 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 51 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room (2 King Beds)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Resort view
  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed with Sofa bed, Accessible (Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 51 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Pool Access

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Penthouse (Suite, Pool or Golf View)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Golf view
  • Sleeps 5
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Golf View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 51 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 1 Bedroom

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 102 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed

Villa, 2 Bedrooms

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 139 sq m
  • Resort view
  • Sleeps 6
  • 2 King Beds

Room, Pool Access (2 King Beds)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 King Beds

Room, 2 Queen Beds

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 51 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Accessible (Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 2 King Beds

Penthouse, Accessible (Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 5
  • 1 King Bed

Presidential Villa

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Pool View

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
  • 139 sq m
  • Resort view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Similar properties

About the area

Indian Wells

A luxury stay in Indian Wells awaits you at Grand Hyatt Indian Wells Resort & Villas. You'll be 0.2 km (0.1 mi) from Indian Wells Golf Resort and 3.4 km (2.1 mi) from Indian Wells Tennis Garden. Highlights at this family-friendly hotel include 9 outdoor swimming pools, a full-service spa and a golf course. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, Lantana, serves Californian cuisine and is open for breakfast, lunch and dinner. Agave Sunset is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the 3 outdoor tennis courts, free water park and 24-hour gym plus access to a driving range. 88000 square feet (8175 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a lazy river and a hot tub. Full breakfast is available daily between 6:00 AM and 9:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 4.5-property class Indian Wells hotel include El Paseo Shopping District and Living Desert Zoo and Gardens.

What's nearby

  • Indian Wells Golf Course - 2 min walk
  • Indian Wells Golf Resort - 3 min walk
  • Indian Wells Country Club - 20 min walk
  • Indian Wells Tennis Garden - 5 min drive
  • Living Desert Zoo and Gardens - 9 min drive

Getting around

  • Palm Springs Station - 27 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 32 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪Jack in the Box - ‬6 min drive
  • ‪Del Taco - ‬4 min drive
  • ‪Eureka - ‬4 min drive
  • ‪Lunch Box - ‬6 min drive

About this property

Grand Hyatt Indian Wells Resort & Villas

Luxury hotel with 9 outdoor pools and full-service spa
Grand Hyatt Indian Wells Resort & Villas offers its guests a full-service spa, a golf course, a complimentary water park, and 9 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 88000 square feet (8175 square metres) and includes a conference centre. A health club, a hot tub, and a sauna are also featured at the luxury Grand Hyatt Indian Wells Resort & Villas. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Indian Wells hotel.

  • 530 guestrooms or units
  • 5 levels
  • Conference rooms
  • 88000 sq ft of conference space
  • 8175 sq. m of conference space
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Grand Hyatt Indian Wells Resort & Villas offers 530 accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies or patios. 65-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, dressing gowns, slippers and complimentary toiletries.

This Indian Wells hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Microwaves, in-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 15 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Hebrew, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured parking on site (USD 30 per night; includes in/out privileges)
  • Secured valet parking on site (USD 35 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 9:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Agave Sunset
  • Citrus Market and Cafe
  • Lantana
  • Roadrunner Cafe

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 36-hole golf course
  • 9 outdoor pools
  • Fitness classes
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Golf
  • Golf driving range
  • Lazy river
  • Pilates classes
  • Sauna
  • Spa tub
  • Tennis lessons
  • TV in common areas
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Fenced pool
  • Free cot
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Microwave on request
  • Mini-fridge
  • Pool gate
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (88,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Lobby is under Renovation from Sep. 5th - Dec. 31st]
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 175 per pet, per week
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 51.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15.00 to 35.00 per person
  • Secured self-parking fee: USD 30.00 per night (in/out privileges)
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 175 per pet, per week
  • Service animals are exempt from fees
  • In-room microwave fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Indian Wells
Hyatt Indian Wells Resort
Hyatt Regency Indian Wells
Hyatt Regency Indian Wells Resort
Hyatt Regency Resort Indian Wells
Hyatt Resort Indian Wells
Indian Wells Hyatt
Indian Wells Hyatt Regency
Indian Wells Hyatt Resort
Indian Wells Resort Hyatt
Hyatt Grand Champions Resort, Villas Hotel Indian Wells
Hyatt Regency Indian Wells Resort Spa

Frequently asked questions

What is the cancellation policy at Grand Hyatt Indian Wells Resort & Villas?

Grand Hyatt Indian Wells Resort & Villas offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Indian Wells Resort & Villas?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Indian Wells Resort & Villas on 5 Jan 2025 start from NZ$652.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Indian Wells Resort & Villas?

Yep, Grand Hyatt Indian Wells Resort & Villas has a secured self car park with in/out privileges for USD 30.00 per night.

Is there a spa on site at Grand Hyatt Indian Wells Resort & Villas?

Yep, there is an onsite spa at Grand Hyatt Indian Wells Resort & Villas. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Grand Hyatt Indian Wells Resort & Villas have a pool?

Yep, and guests love it! Grand Hyatt Indian Wells Resort & Villas has 9 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 10:00 PM.

Does Grand Hyatt Indian Wells Resort & Villas have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Grand Hyatt Indian Wells Resort & Villas?

Grand Hyatt Indian Wells Resort & Villas features 9 outdoor pools, a full-service spa and a health club.

What makes Grand Hyatt Indian Wells Resort & Villas a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Grand Hyatt Indian Wells Resort & Villas.

Is Grand Hyatt Indian Wells Resort & Villas family-friendly?

You bet! With amenities such as free water park access and a lazy river, as well as free infant beds in the guestrooms, it's no surprise that Grand Hyatt Indian Wells Resort & Villas is a hit with families.

Does Grand Hyatt Indian Wells Resort & Villas serve breakfast?

Sure does, full brekkie is offered daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at Grand Hyatt Indian Wells Resort & Villas?

No, Grand Hyatt Indian Wells Resort & Villas does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hyatt Indian Wells Resort & Villas?

Yep, they've got a lounge bar and an onsite restaurant that serves Californian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hyatt Indian Wells Resort & Villas?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Grand Hyatt Indian Wells Resort & Villas?

Dogs are welcome at Grand Hyatt Indian Wells Resort & Villas, with food and water bowls on offer.

Is there a golf course on site at Grand Hyatt Indian Wells Resort & Villas?

Yep, Grand Hyatt Indian Wells Resort & Villas has a 36-hole golf course. You will also find a golf driving range.

Grand Hyatt Indian Wells Resort & Villas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1005 reviews" "
Rating 8 - Good. 216 out of 1005 reviews" "
Rating 6 - Okay. 108 out of 1005 reviews" "
Rating 4 - Poor. 57 out of 1005 reviews" "
Rating 2 - Terrible. 42 out of 1005 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lloyd

Stayed 2 nights in Aug 2024

10/10 Excellent

shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super awesome and soooo fun!
Stayed 1 night in Aug 2024

10/10 Excellent

Therese Adelle Victoria, Monterey Park

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved and enjoyed our stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria, Monterey Park

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
2nd time staying here and def not the last
Stayed 2 nights in Jun 2024

10/10 Excellent

VACHE

Stayed 2 nights in Aug 2024

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful hotel and the room was very comfortable. The food offerings were delicious and the area with the pools was large. Made for a perfect desert getaway. We would definitely stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Service/Staff was exceptional
Stayed 2 nights in Sep 2024

4/10 Poor

Steven

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Property expansive; one gets lost inside hotel due to the corridors going in all directions. Staff were friendly and polite, a lost art in Palm Springs. One thing that spoiled the two nights we stayed: the bathroom had the smell of human sewage coming from pipes or under the toilet. Reported it. No offer to exchange rooms. Fortunately, the smell stayed in the bathroom. They did wave the parking and resort fees. But the caliber of Hyatt should have been more responsive. Too many other grand hotels to choose from.
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place will go back
Stayed 3 nights in Sep 2024

8/10 Good

Rogelio

Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The chairs around hotel wete uncomfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Antha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Tim

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The pool and waterslide area is pretty good. The lazy river was murky and too hot. The pool area has a few free chairs but is mostly pay to use reserved beds. We stayed 3 nights and I was charged $740 EXTRA for basically nothing! We did not charge any food, coffee etc. to the room. I don’t have a statement of charges yet as I assumed I would not have any charges but I was charged $740 which must be for resort fees and parking, that is it!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Blanca Leonora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only didnt like the weather which is 110F.
Stayed 1 night in Aug 2024

10/10 Excellent

min ae

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lazy river nice, price of drinks a bit high!
Stayed 2 nights in Aug 2024

10/10 Excellent

Fabian

Travelled with family and small children
Liked: Property conditions & facilities
Great water park and kid friendly
Stayed 3 nights in Aug 2024

10/10 Excellent

Randall

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The staff was great and accommodating. They are doing renovations at the hotel and we stayed in a renovated room and it was beautiful. Wonderful experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. I don’t have kids so we mostly hung out in the 18 pool. It was the perfect vacation with poolside service. Would definitely go again.
Stayed 3 nights in Aug 2024

10/10 Excellent

JEANETTE, FULLERTON

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind and helpful, the property and facilities are very clean, the Waterpark is alot of fun.
Stayed 2 nights in Aug 2024

8/10 Good

Natasha

Stayed 3 nights in Aug 2024

10/10 Excellent

Lusine

Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrea E.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a staycation
Stayed 1 night in Aug 2024