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Dreams Playa Bonita Panama - All Inclusive

4.0 star property
Family-friendly fun on the beach, with 4 outdoor pools

Photo gallery for Dreams Playa Bonita Panama - All Inclusive

4 outdoor pools, open 8:00 AM to 8:00 PM, free pool cabanas
Preferred Club Junior Suite King Ocean View
On the beach, free beach cabanas, sun-loungers, beach towels
Outdoor wedding area
4 bars/lounges, 2 poolside bars, swim-up bar

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
The current price is NZ$423
includes taxes & fees
17 May - 18 May

Explore the area

Map
KM 7, Road to Veracruz, Veracruz, Panama
  • Albrook Shopping Mall
    ‪14 min drive‬
  • Amador Causeway
    ‪16 min drive‬
  • Fuerte Amador Resort & Marina
    ‪24 min drive‬
  • Panama City (PAC-Marcos A. Gelabert Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Double Partial Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Partial Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Deluxe Double Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Preferred Club Deluxe Double Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Partial Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe King Partial Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
Premium bedding
  • Partial ocean view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Deluxe King Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Preferred Club Deluxe King Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
  • Ocean view
  • 46 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Junior Suite King Ocean View

Preferred Club Junior Suite King Ocean View

Preferred Club Junior Suite King Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Club Lounge
Free cots/infant beds
  • Ocean view
  • 76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
Premium bedding
  • Partial sea view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Deluxe King Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Blackout curtains
Premium bedding
  • Partial sea view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard With Partial Sea View

Premium bedding, in-room safe, desk, blackout curtains

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Sea View

Premium bedding, in-room safe, desk, blackout curtains

Double Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Deluxe With Sea View

Premium bedding, in-room safe, desk, blackout curtains

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Deluxe With Sea View

Premium bedding, in-room safe, desk, blackout curtains

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Junior With Sea View

Premium bedding, in-room safe, desk, blackout curtains

Double Room Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard With Sea View

Premium bedding, in-room safe, desk, blackout curtains

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

About the area

Playa Bonita Village

An all-inclusive stay in Veracruz awaits you at Dreams Playa Bonita Panama - All Inclusive. You'll be 12.4 km (7.7 mi) from Albrook Shopping Mall and 17 km (10.6 mi) from Multiplaza Pacific Mall. Highlights at this beachfront property include 4 outdoor swimming pools, 2 poolside bars and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The buffet restaurant, Market cafe, serves local and international cuisine and is open for breakfast. With 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site nightclub and free kids' club. 15999 square feet (1486 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a sauna. Each morning free buffet breakfast is offered between 6:30 AM and 11 AM. There's also free self parking, along with the convenience of a free shopping centre shuttle. .Attractions within a 15-minute drive of this 4-property class Veracruz property include Cinta Costera and Avenida Balboa.

What's nearby

  • Amador Convention Center - 14 min drive - 10.6 km
  • Albrook Shopping Mall - 14 min drive - 12.4 km
  • Cinta Costera - 14 min drive - 12.9 km
  • Amador Causeway - 16 min drive - 11.6 km
  • Fuerte Amador Resort & Marina - 24 min drive - 15.3 km

Getting around

  • Estación Lotería - 21 min drive
  • Panama City Passenger Station - 27 min drive
  • Balboa (BLB-Panama Pacifico Intl.) - 7 min drive

Restaurants

  • ‪Seaside Grill - ‬1 min walk
  • ‪Oasis Lobby Bar - ‬18 min walk
  • ‪D'lirios - ‬3 min drive
  • Coco Cafe
  • ‪Oceanica - ‬18 min walk

About this property

Dreams Playa Bonita Panama - All Inclusive

Family-friendly fun on the beach, with 4 outdoor pools
Dreams Playa Bonita Panama - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and sunloungers. At Dreams Playa Bonita Panama - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a 24-hour fitness centre. Self parking is free.

Smoking is allowed in designated areas at this 4-star Veracruz property.

  • 301 guestrooms or units
  • 5 levels
  • 11 buildings
  • 2 bars by the pool
  • 4 bars or lounges
  • 15999 sq ft of conference space
  • 1486 sq. m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue
  • Swim-up bar
Dreams Playa Bonita Panama - All Inclusive offers 301 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to furnished balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Similar properties

3 outdoor pools, pool umbrellas, pool loungers

The Westin Playa Bonita Panama

  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.0 out of 5, Very good, 1,000 reviews
The price is NZ$302
includes taxes & fees
5 May - 6 May
The Westin Playa Bonita Panama

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free shopping centre shuttle
  • Free self parking on site
  • Valet parking on site (USD 4 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11 AM
  • 2 poolside bars
  • 4 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • Market cafe
  • Oceana
  • Portofino
  • Seaside

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Foosball table
  • Free children's club
  • Full-service spa
  • Karaoke
  • Kayaking
  • Mini golf
  • Nightclub
  • Playground
  • Sauna
  • Steam room
  • Table tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15,999 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a provincial park
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open Monday - Saturday (8:30 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per person (one-way)
  • Valet parking fee: USD 4 per day
  • Pet fee: USD 65 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Secrets Playa Bonita All Inclusive Hotel
Dreams Playa Bonita Panama Hotel
Dreams Delight All Inclusive
Dreams Delight Playa Bonita Panama
Dreams Delight
Dreams Delight Playa Bonita All Inclusive All-inclusive property
Dreams Delight Playa Bonita All Inclusive
Secrets Bonita Inclusive

Frequently asked questions

What is the cancellation policy at Dreams Playa Bonita Panama - All Inclusive?

Dreams Playa Bonita Panama - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Playa Bonita Panama - All Inclusive?

As of 17 Apr 2025, prices found for a 1-night stay for 2 adults at Dreams Playa Bonita Panama - All Inclusive on 17 May 2025 start from NZ$422.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Playa Bonita Panama - All Inclusive?

Yep, Dreams Playa Bonita Panama - All Inclusive has a free self car park. Additionally there is valet parking for USD 4 per day.

Are there any beaches close to Dreams Playa Bonita Panama - All Inclusive?

The closest beach to Dreams Playa Bonita Panama - All Inclusive is Veracruz Beach (4.2 km).

Is there a spa on site at Dreams Playa Bonita Panama - All Inclusive?

Yep, there is an onsite spa at Dreams Playa Bonita Panama - All Inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as prenatal massages.

Does Dreams Playa Bonita Panama - All Inclusive have a pool?

Yep, and guests love it! Dreams Playa Bonita Panama - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at Dreams Playa Bonita Panama - All Inclusive?

Dreams Playa Bonita Panama - All Inclusive features 2 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with premium bedding and 24-hour room service.

What makes Dreams Playa Bonita Panama - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Dreams Playa Bonita Panama - All Inclusive.

Is Dreams Playa Bonita Panama - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Dreams Playa Bonita Panama - All Inclusive is a hit with families.

Does Dreams Playa Bonita Panama - All Inclusive serve breakfast?

Yeah, complimentary buffet brekkie is on offer daily from 6:30 AM to 11 AM.

Is there a free airport shuttle available at Dreams Playa Bonita Panama - All Inclusive?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Dreams Playa Bonita Panama - All Inclusive?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at the onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Dreams Playa Bonita Panama - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Dreams Playa Bonita Panama - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 357 out of 1001 reviews
Rating 8 - Good. 252 out of 1001 reviews
Rating 6 - Okay. 175 out of 1001 reviews
Rating 4 - Poor. 122 out of 1001 reviews
Rating 2 - Terrible. 95 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Grounds were beautiful! No complaints, just my thoughts...food was good but lacked selection and variety. Staff were helpful however the bartenders did not seem as upbeat and friendly as other resorts we have visited. Entertainment in the evening was lacking, not enough places with music and/or dancing until 11pm. Overall the property was very nice, just needs updating. I am guessing COVID hit this resort hard.
Stayed 7 nights in Jan 2025

6/10 Okay

Jeremiah

Disliked: Property conditions & facilities
Stayed 5 nights in Jan 2025

6/10 Okay

Anil, Reston

Travelled with family
Disliked: Amenities
Not worth it
Stayed 1 night in Jan 2025

6/10 Okay

Erika Ashley

Stayed 8 nights in Dec 2024

10/10 Excellent

pery tomasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place we really enjoy it
Stayed 8 nights in Dec 2024

2/10 Terrible

NYDIA

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Through your app we booked at the Dreams Playa Bonita hotel in Panama, Panama, from December 30 to January 3, we were guided by the fact that your app says it is a 4-star hotel, which would qualify it as a 2-star hotel. Below I detail the drawbacks: The room needs maintenance, curtains are very dirty and stained. The metal door to the entrance is completely destroyed. The safe does not work, the shower is dirty, the counter is totally unclean, the ceiling has insect blood stains. The telephone has no service. 2. The supposed French restaurant Bordeaux had no availability. They told us that reservations were not accepted. When we went, they told us that they already had 30 people on the waiting list and without standing in line, and it looked empty. The food is not fresh at all. They say that the beach is spectacular. It is really very rocky. We had to leave the hotel on the 2nd due to the atmosphere and rotten smell of the room. The sheets and towels were too old. I am attaching photos.
Stayed 4 nights in Dec 2024

4/10 Poor

Malora

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Pros: The staff is very nice. The massage was good but overpriced. Cons: I have stayed at many resorts. This was by far the absolute worse. Most resorts provide entertainment. They had bingo, a movie and Monday night football. There were absolutely no shows. They encourage you to use the app for Hyatt, but little to no entertainment display on the app. The food had limited options and absolutely no flavor. The market cafe was tolerable for breakfast. This is the only all inclusive resort where we went off the property to go eat. The resturants say no reservations, only to find out they put your name on a list. Excuse me, that is a reservation. They have a seafood restaurant with very little seafood. The main bar in the lobby had a limited selection of cheap alcohol. This is the bar that everyone passes. Not to mention, there was only one bartender. Most of the time, they didn't have anything to make the drinks they listed as options. Plan to wait for a drink of any kind. This resort is tatered and dingy. The sheets, towels and washcloth are thin and stained. They are ready to be used to wash the car. The curtains have holes and the bathroom in 128 has mold around the shower.. The couch in 128 came with a lot of stains. Room 140 air does not cool the room. Do not waste your money.
Stayed 5 nights in Dec 2024

8/10 Good

Stephane

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Lots of kids but overall not to noisy. Appreciated that the party are was secluded from rooms.
Stayed 10 nights in Dec 2024

10/10 Excellent

Shirley

Stayed 5 nights in Dec 2024

8/10 Good

Reynoldson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
The property was in very good condition given its age. I like the proximity to park land and the opportunity to see animals not normally available. Food was very good and the breakfast buffet convenient. I enjoyed the Club with a separate pool area and bar area.
Stayed 7 nights in Dec 2024

10/10 Excellent

Pablo Tirso

Stayed 5 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very good customer service by the entire team. The place is peaceful and well kept.
Stayed 6 nights in Dec 2024

8/10 Good

Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property itself was a little out dated but it is kept very clean, the staff are very pleasant.
Stayed 5 nights in Dec 2024

2/10 Terrible

Jalal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is beautiful hotel, but not well maintained and is falling apart with cracks on the property grounds posing fall safety for customers. Food quality at the buffets were very bad and not many selections . Not very clean either . The beach area was full of trash . I got sick after just drinking some ice with my water. They would only offer bottled water to their club members. I could not get emergency help while I was completely dehydrated from the foodborne sickness. Staff not very responsive and emergency line would not answer calls. I finally had to call the US number of Hyatt to call the hotel and receive help. Very bad service. I would not recommend this hotel at all.
Stayed 8 nights in Jul 2024

8/10 Good

Kristopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When requesting something, like a pen and paper, towels, or a light bulb change...it's best to use the app. I figured it out by my last few days that the response is faster than telling someone in person.
Stayed 6 nights in Nov 2024

2/10 Terrible

Shaniece

Stayed 3 nights in Nov 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Excellent view of the ships waiting to go into the canal and a great adults only pool section- watch out for sand fleas but bug spray solved that fast. We did see a sloth and her baby in her natural habitat next to the hotel thanks to a hotel employee! We had a great time!
Stayed 5 nights in Dec 2024

8/10 Good

Jamie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Need more activities.
Stayed 4 nights in Dec 2024

8/10 Good

Deidre

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our visit. The resort setting is more beautiful than we expected. Amazing views from pool and grass lining the beach and the beach of the surrounding area and distant ships lining up to transit the Panama Canal. The condition of the property met our expectations which is to say we expected AC running overtime to keep up with humid conditions and nice but not immaculate condition/facilities. Mosquitoes and no see ums live in and around rain forests; not noticeable on the property during the day, but wouldn’t eat outside at dusk/night and wish the resort used mosquito netting for the buffet restaurant (for some unknown reason it is essentially open air). Loved the rain forest hike. Uber is great in the Panama City area. The staff are great. Love the coffee cafe & breakfast (fresh mango and papaya every day). Wish the dinner restaurants had more variety. Loved seeing sloths along the perimeter of the resort!
Stayed 5 nights in Nov 2024

6/10 Okay

Lystra

Travelled with family
Liked: Cleanliness, staff & service
The food was good but selection limited. Based on our all inclusive you had a variety to choose from. The rooms are a bit outdated but was kept clean. A bit disappointed that my family had to check out by 12;00om but was unable to eat. Very unfortunate because they had a late flight and the facility requested them to pay to eat. Very disturbing it was the interest of the facility and not the guest. How much would a plate of good take away from this facility. I do not believe I would return.. maybe try somewhere else. Not al staff was friendly and extremely difficult communicating if you do not speak the language.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nikita

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's different options of restaurants to eat. It has night entertainment, There's also water aerobics and volleyball.
Stayed 4 nights in Dec 2024

4/10 Poor

marie w

Travelled with family
Liked: Staff & service
Food was terrible, room not well kept. Room service poor,
Stayed 4 nights in Nov 2024

10/10 Excellent

Wanique, Washington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort. Love the food!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing
Stayed 4 nights in Nov 2024