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Venus Beach Hotel

5.0 star property
Luxury hotel on the beach, with outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Venus Beach Hotel

Outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers
Garden
On the beach, sun-loungers, beach umbrellas, beach towels
Venus Suite with Direct Sea View | View from room
Poolside bar

Reviews

8.2 out of 10

Very good

Popular amenities

  • All-inclusive
  • Bar
  • Pool
  • Room service
  • Parking included
  • Laundry

Explore the area

Map
Tombs of The King Road, Paphos, 08063
  • Tombs of the Kings
    8 min walk
  • Kings Avenue Mall
    4 min drive
  • Byzantine Museum
    5 min drive
  • Paphos (PFO-Paphos Intl.)
    28 min drive

Room options

View all photos for Deluxe Twin/Double Front Sea View room

Minibar, in-room safe, laptop workspace, blackout curtains

Deluxe Twin/Double Front Sea View room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Minibar
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Family Suite, Sea View

Family Suite, Sea View

Family Suite, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
TV
Blackout curtains
2 bedrooms
Bathrobes
  • 50.05 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, City View

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, City View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Minibar
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Minibar
  • 17 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, Partial Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, Partial Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Minibar
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, Partial Sea View

Deluxe Double or Twin Room, Partial Sea View

Deluxe Double or Twin Room, Partial Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Bathrobes
  • 25 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Venus Suite with Direct Sea View

Venus Suite with Direct Sea View

Venus Suite with Direct Sea View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Minibar (some free items)
TV
Pillow menu
  • 41.30 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Sea View

Superior Twin Room, Sea View | In-room dining

Superior Twin Room, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Bathrobes
Hairdryer
  • 22 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, Sea View

Deluxe Double or Twin Room, Sea View

Deluxe Double or Twin Room, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
TV
Pillow menu
Blackout curtains
Hairdryer
  • 24 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Standard Twin/Double Front Sea View room

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Twin/Double Front Sea View room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
TV
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Suite, 2 Bedrooms (Inland View)

Family Suite, 2 Bedrooms (Inland View)

Family Suite, 2 Bedrooms (Inland View)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
TV
Blackout curtains
2 bedrooms
Bathrobes
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Twin Room, Sea View

Minibar, in-room safe, laptop workspace, blackout curtains

Superior Twin Room, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
TV
Blackout curtains
Hairdryer
Minibar
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Double/Twin (2Ad+2Chd)

  • Sleeps 4

Double/Twin Side Sea View (2Ad+2Chd)

  • Sleeps 4

Family Room Side Sea View (2Ad + 2Ch)

  • Sleeps 4

Single

  • Sleeps 1

Family Room Land View (2Ad+2Ch)

  • Sleeps 4

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Twin Room 1/2 Pax

  • Sleeps 2

Double/Twin Sea View 2/3

  • Sleeps 3

Triple (Without Cot)

  • Sleeps 3

Double/Twin Side Sea View 2/3

  • Sleeps 3

Single Room

  • Sleeps 1

Double/Twin 2/3 Pax

  • Sleeps 3

Double/Twin Sea View (2Ad+2Ch)

  • Sleeps 4

Double/Twin Single Use

  • Sleeps 1

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About the area

Paphos

A luxury stay in Paphos awaits you at Venus Beach Hotel. You'll be within a 10-minute walk of Tombs of the Kings and 1.8 km (1.1 mi) from Kings Avenue Mall. Highlights at this beachfront hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, Nefeli Restaurant, is open for lunch. The hotel's own beach bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and free kids' club. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a children's swimming pool. There's also free self parking, along with the convenience of airport pick-up service. .Near this 5-property class Paphos hotel, you'll find Paphos Harbour.

What's nearby

  • Tombs of the Kings - 8 min walk
  • Kings Avenue Mall - 4 min drive
  • Paphos Archaeological Park - 5 min drive
  • Paphos Harbour - 5 min drive
  • Paphos Lighthouse - 8 min drive

Getting around

  • Paphos (PFO-Paphos Intl.) - 29 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Cliff Social - ‬17 min walk
  • ‪Tea For Two - ‬15 min walk
  • ‪O'Neills Irish Bar - ‬14 min walk
  • ‪Kefalos Beach Village Restaurant - ‬18 min walk

About this property

Venus Beach Hotel

Luxury hotel on the beach, with outdoor pool
Some rates at Venus Beach Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Venus Beach Hotel such as a complimentary children's club, an outdoor pool and a children's pool.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This luxury hotel also offers outdoor tennis courts, a garden and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 5-star Paphos hotel.

  • 1 building
  • 216 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Conference rooms
  • 7578 sq ft of conference space
  • 704 sq. m of conference space
  • Built in 1991
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Venus Beach Hotel offers 216 air-conditioned accommodations with minibars and a safe. Rooms open to furnished balconies. Satellite televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Languages

Arabic, Bulgarian, Czech, English, French, German, Greek, Italian, Romanian, Russian, Slovak, Turkish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Anemone Breakfast Room
  • Ariadne Dining Room
  • Nefeli Restaurant

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (7,578 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1991
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 70

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

The property is closed between 16 November and 31 March.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 140 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 70 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 10:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Venus Beach
Venus Beach
Venus Beach Hotel
Venus Beach Hotel Paphos
Venus Beach Paphos
Venus Beach Hotel Cyprus
Venus Beach Paphos
Venus Beach Hotel Paphos
Venus Beach Hotel Cyprus
Hotel Venus Beach
Venus Beach Paphos
Venus Beach Hotel Hotel
Venus Beach Hotel Paphos
Venus Beach Hotel Cyprus
Venus Beach Hotel Hotel Paphos

Frequently asked questions

What is the cancellation policy at Venus Beach Hotel?

Venus Beach Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Venus Beach Hotel?

Yep, Venus Beach Hotel has a free self car park.

Are there any beaches close to Venus Beach Hotel?

The closest beach to Venus Beach Hotel is Alykes Beach (2.9 km).

Does Venus Beach Hotel have a pool?

Venus Beach Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 6:00 PM.

What makes Venus Beach Hotel a romantic place to stay?

Al fresco dining and romance packages, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Venus Beach Hotel.

Is Venus Beach Hotel family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Venus Beach Hotel is a hit with families.

Is there a free airport shuttle available at Venus Beach Hotel?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Venus Beach Hotel?

Yep, they've got a beach bar and an onsite restaurant.

What time are check-in & check-out at Venus Beach Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Venus Beach Hotel?

No, pets are not allowed.

Venus Beach Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 122 out of 288 reviews" "
Rating 8 - Good. 98 out of 288 reviews" "
Rating 6 - Okay. 39 out of 288 reviews" "
Rating 4 - Poor. 16 out of 288 reviews" "
Rating 2 - Terrible. 13 out of 288 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Sep 2024

10/10 Excellent

Osaama

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast
The staying was amazing but the breakfast wasn’t that good
Stayed 5 nights in Sep 2024

8/10 Good

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is lovely, the staff are all very friendly and willing to help with any request. I would strongly recommend staying at this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk personnel could be a little frosty.
Stayed 2 nights in Aug 2024

6/10 Okay

Takic

Liked: Cleanliness, staff & service
Clean and comfortable room (family suites room). Very good breakfast! Unfortunately,Poor quality dinner and very poor drinks (just 1 kind of beer and no bottle water ) for all inclusive peoples.
Stayed 1 night in Aug 2024

2/10 Terrible

Despo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The description and photos of the hotel are misleading and an incorrect representation of the hotel on Expedia. The hotel is not a luxury 5 star hotel, as stated in Expedia description. It is outdated, facilities are extremely poor, the rooms are dirty, ants were found in the room and on the beds on more than one occasion and that was after the hotel agreed to change the bed sheets and spray the room! The balcony was filthy. The air conditioning was so noisy we couldn’t leave it on at night but that didn’t make a difference as we could hear the neighbours air con! Avoid, Avoid, Avoid this hotel at all costs!!! I’ve stayed in better 3 stars than this hotel. So disappointed with the hotel, we left a day earlier. We requested a refund for the day we left early both the hotel and Expedia refused to offer a refund. Expedia has completely miss sold the hotel.
Stayed 3 nights in Aug 2024

8/10 Good

pujan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff and good facilities. Food was good although limited for vegetarians. The staff did offer to make off menu dinner on a couple of days, which was much appreciated.
Stayed 10 nights in Aug 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel , with great staff.
Stayed 5 nights in Aug 2024

4/10 Poor

Lucia

Travelled with group
Disliked: Staff & service, amenities
Wasn’t too clean the staff were quite rude and they didn’t allow us to check in on time. Whilst we were waiting to check in we saw that there was another customer complaining also about the room they were given and the cleanliness of the room. Staff were being rude at reception and told us to go and sit down whilst we were awaiting to check in as if they didn’t want to deal with us. Only good thing was the view from our hotel room especially at night with the sunset.
Stayed 7 nights in Aug 2024

8/10 Good

Analise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Amazing stay and friendly helpful staff. Cleaning staff at least the ones we had spoke only Russian which made it very difficult to communicate with them especially when we had missing towels or soaps overall it is a very pleasant stay, however certain parts of the hotel do need a bit of an upgrade but if I had to go to Paphos again I would rebook the Venus beach hotel. Before I forget Maria from the kids club, she's an angel that just fell out of heaven. My son adored her and we used to enjoy having a chit chat with her she is really sweet and dedicated. Well done
Stayed 4 nights in Aug 2024

10/10 Excellent

Dmitry

Stayed 4 nights in Aug 2024

8/10 Good

Yanir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities, nice rooms, issue with smoking on near by room balcony's
Stayed 6 nights in Jul 2024

10/10 Excellent

Martin John

Liked: Cleanliness, staff & service, property conditions & facilities
Quirk and conveniant
Stayed 6 nights in Jul 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Good buffet.
Stayed 1 night in Jul 2024

8/10 Good

Maurice

Travelled with group
Liked: Amenities
Misunderstanding in beginning at reception and some reparations in the bedroom and bathroom but has been very quickly repaired otherwise all was perfect thank you
Stayed 7 nights in Jul 2024

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful waterfront hotel
Wonderful resort 4km from the harbor. Staff were all very nice and accommodating. Great, large pool with loads of lounge chairs. Beach is very nice and sandy. The grounds, excellent. I would recommend this resort to anyone, especially families, and couples. Stunning sunsets. Loved the large rooms with sea view balconies. Very comfortable beds!!! Having said that, I have a few pet peeves: 1. Upon entering with car, it’s confusing on how to enter, until the car driver, driving out, informed us to press a black button to enter. I only imagine how many have had the same confused, problem. There is a small black box you almost can’t see ( on the right) to enter, it needs to have properly large signage. 2. Hotel lifts ( I already informed the front staff) most floor numbers have the lobby as 0. However the lobby is on level 2 ( in green). I can’t even count on how many people I came across, that were confused on where to get to lobby! Your lifts are running up and down unnecessarily and therefore you are waisting electricity. Simply change that button, to “Lobby” or place a lobby sign next to the green button. 3. The staff are all wonderful, but I don’t know how to recommend some of them by name. No one is wearing a name tag 4. Upon check in, we were given written instructions. They were on a photo copy, such bad quality and hardly illegibly. You are a 5 star hotel. These copies don’t even belong at a 2star hotel Small issues, that can easily be fixed
Stayed 2 nights in Jul 2024

8/10 Good

JALIL FARID

Stayed 7 nights in Jul 2024

8/10 Good

Munyaradzi

Liked: Cleanliness, staff & service
The service of the staff was exceptional. Honestly went above and beyond. They remember your choices and are always willing to help. The area however has a lot of buildings under construction. The hotel and the beach are the best attractions here. Great for those wanting to just relax. Bus services however are regular and reliable
Stayed 4 nights in Jul 2024

8/10 Good

Eduard

Stayed 1 night in Jun 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paphos Break
Weather amazing, brilliant hotel staff, polite and friendly couldnt do enough for you ,no issues at all, would stay again
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Christian

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Theodora

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an incident with our hotel room where another person was allocated our hotel key and entered at an inappropriate time. Staff did apologise for the incident
Stayed 3 nights in Jun 2024

6/10 Okay

Rajnikant

Liked: Amenities
Disliked: Property conditions & facilities
The hotel is in need to good repair work. The toilet holder did not hold the roll it kept falling off. When I checked in they gave me two mini soaps. During my entire stay, they were not replaced. On days fresh towels were not provided, and the tea and milk were not replaced. The bathroom needed some repair work. The only positive was Maria who worked in the dining department she was very friendly and welcoming with a smile every day. I was also very upset one day I was having my dinner and I had three small pieces of dessert. A chap with glasses, not a chubby one came and placed the bill for my drink on my table and commented oh you have taken one of each when I only had three. I found this very rude because on all the other days they waited until I had finished before giving me my bill. Most of the front desk staff were abrupt. I only found Ailona very helpful.
Stayed 9 nights in Jun 2024