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Relais Spa Val d'Europe

4.0 star property
Aparthotel with a full-service spa, a short walk to Val d'Europe

Photo gallery for Relais Spa Val d'Europe

Indoor pool, pool loungers
Property entrance
Premium bedding, pillow-top beds, in-room safe, blackout curtains
Suite Loft Duplex | Living area
Business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

The current price is NZ$313
includes taxes & fees
11 May - 12 May

Explore the area

Map
1, rue des Grands Pres, Chessy, Seine-et-Marne, 77700
  • Val d'Europe Shopping Center
    ‪4 min walk‬
  • Walt Disney Studios Park
    ‪3 min drive‬
  • Disneyland® Paris
    ‪4 min drive‬
  • Paris (CDG-Roissy-Charles de Gaulle)
    ‪30 min drive‬

Room options

View all photos for Suite Junior Executive

Suite Junior Executive

Suite Junior Executive

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
HDTV
Premium bedding
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Loft Duplex

Suite Loft Duplex | Living area

Suite Loft Duplex

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchen
Fridge
Dishwasher
HDTV
Premium bedding
  • 62 sq m
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Junior Suite

Flat-screen TV

Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
HDTV
Sofa bed - double
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite Executive Duplex

Junior Suite Executive Duplex

Junior Suite Executive Duplex

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
HDTV
Premium bedding
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
HDTV
Premium bedding
Pillow-top bed
  • 25 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Chambres Premium Familiales

Chambres Premium Familiales

Chambres Premium Familiales

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
HDTV
Premium bedding
Pillow-top bed
  • 50 sq m
  • Studio
  • 2 bathrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Suite Executive Duplex

Suite Executive Duplex

Suite Executive Duplex

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
HDTV
Premium bedding
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
HDTV
Sofa bed - double
Premium bedding
  • 60 sq m
  • Studio
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Chambre Premium Executive Familiale

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Chambre Premium Executive Familiale

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
HDTV
Premium bedding
Pillow-top bed
  • 50 sq m
  • Studio
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Premium Room, 2 Single Beds

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premium Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
HDTV
Premium bedding
Pillow-top bed
  • 25 sq m
  • Studio
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite Junior, Terrasse

Suite Junior, Terrasse

Suite Junior, Terrasse

Highlights

Terrace
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
HDTV
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premium Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
HDTV
Premium bedding
Pillow-top bed
  • 25 sq m
  • Studio
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Room

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dishwasher
HDTV
Premium bedding
Pillow-top bed
  • 25 sq m
  • Studio
  • Sleeps 3
  • 2 Single Beds

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About the area

Chessy

Relais Spa Val d'Europe puts you in the heart of Chessy, within just a 10-minute stroll of popular attractions like Val d'Europe Shopping Center and Val d'Europe. Highlights at this aparthotel include a full-service spa, a restaurant and an indoor swimming pool. .You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, free bottled water and a safe. In-room dining is easy with amenities like a fridge, a microwave and a stovetop. Nice touches to enhance your stay include bathrobes and slippers, while a pillowtop bed and premium bedding invite a good night's rest. Room service, a hairdryer and free toiletries are also available. Change of towels is available on request .A relaxing visit to Spa Nuxe du Relais Spa can include deep-tissue massages, hot stone massages, Ayurvedic treatments and reflexology along with access to the sauna. The restaurant, Ô Relais Restaurant, serves French cuisine and is open for breakfast, lunch and dinner. Ô Relais Bar is the aparthotel's own bar, serving drinks along with light fare. Enjoy the gym, Turkish bath/hammam, sauna and pool loungers. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of a free theme park shuttle. .Within a 30-minute walk of this 4-property class Chessy aparthotel, attractions include Disneyland® Paris and La Vallée Village.
View more Aparthotels in ParisOpens in a new window

What's nearby

  • Val d'Europe Shopping Center - 4 min walk - 0.4 km
  • Val d'Europe - 7 min walk - 0.7 km
  • La Vallée Village - 13 min walk - 1.1 km
  • Walt Disney Studios Park - 3 min drive - 2.5 km
  • Disneyland® Paris - 4 min drive - 3.2 km

Getting around

  • Val d'Europe Station - 2 min walk
  • Marne la Vallée-Chessy RER Station - 9 min drive
  • Roissy - Charles de Gaulle Airport (CDG) - 30 min drive

Restaurants

  • ‪Starbucks - ‬17 min walk
  • ‪Le Diplomate - ‬4 min walk
  • ‪Apple Val d’Europe - ‬17 min walk
  • ‪Hippopotamus - ‬11 min walk
  • ‪Crep'Eat - ‬6 min walk

About this property

Relais Spa Val d'Europe

Aparthotel with a full-service spa, a short walk to Val d'Europe
Relais Spa Val d'Europe offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

6 meeting rooms and limo/town car service are available. A fitness centre, spa services, and multilingual staff are also featured at Relais Spa Val d'Europe. Parking is available for a fee.

This 4-star Chessy aparthotel is smoke free.

  • 217 guestrooms or units
  • 5 levels
  • Built in 2007
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Relais Spa Val d'Europe offers 217 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Chessy aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Spa Nuxe du Relais Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, French, Italian, Spanish

Similar properties

Breakfast, lunch, dinner served; French cuisine

Hôtel l'Elysée Val d'Europe

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  • Restaurant
  • Air conditioning
  • Breakfast available
4.8 out of 5, Exceptional, 1,002 reviews
The price is NZ$451
includes taxes & fees
20 Apr - 21 Apr
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Property amenities

Pool/Spa

  • 7 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Indoor pool
  • Manicures/pedicures
  • Pool loungers
  • Reflexology
  • Sauna
  • Steam room
  • Turkish bath

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free theme park shuttle
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 15 per day)

Restaurants on site

  • Ô Relais Bar
  • Ô Relais Restaurant

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 26 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 6 meeting rooms
  • Conference space

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 20 kg per pet
  • Fee: EUR 15 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hardwood flooring in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Proposal/romance packages
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a hospital
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • Gym
  • Shopping centre
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 217 units
  • 5 floors
  • Bed sheets changed on request
  • Built in 2007
  • Connecting units available
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 15 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 250 per stay
  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 for adults and from EUR 13 for children
  • Covered self-parking fee: EUR 15 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Relais Spa
Relais Spa Chessy
Relais Spa Hotel
Relais Spa Hotel Chessy
Relais Spa Val d`Europe Hotel Chessy
Relais Spa Val D'Europe Chessy
Relais Spa Val d'Europe Hotel Chessy
Relais Spa Val d'Europe Hotel
Relais Spa Val D'Europe Chessy
Relais Val d'Europe Chessy
Relais Spa Val d'Europe Residence Chessy
Relais Spa Val d'Europe Residence
Relais Spa Val d'Europe Chessy
Relais Spa Chessy
Relais Spa Val D'europe Chessy
Relais Spa Val d'Europe Chessy
Relais Spa Val d'Europe Aparthotel
Relais Spa Val d'Europe Aparthotel Chessy

Frequently asked questions

What is the cancellation policy at Relais Spa Val d'Europe?

Relais Spa Val d'Europe offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Relais Spa Val d'Europe?

As of 16 Apr 2025, prices found for a 1-night stay for 2 adults at Relais Spa Val d'Europe on 11 May 2025 start from NZ$281.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Relais Spa Val d'Europe?

Yep, Relais Spa Val d'Europe has a secured covered self car park with in/out privileges for EUR 15 per day.

Are there any beaches close to Relais Spa Val d'Europe?

The closest beach to Relais Spa Val d'Europe is Plage Sud (7 km).

Is there a spa on site at Relais Spa Val d'Europe?

Yep, Spa Nuxe du Relais Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Relais Spa Val d'Europe have a pool?

Yep, and guests love it! Relais Spa Val d'Europe has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Relais Spa Val d'Europe?

This property features a full-service spa, as well as pillowtop beds and premium bedding.

What makes Relais Spa Val d'Europe a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Relais Spa Val d'Europe.

Does Relais Spa Val d'Europe serve breakfast?

Yeah, buffet brekkie is on offer weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Relais Spa Val d'Europe?

No, Relais Spa Val d'Europe does not offer an airport shuttle service.

Is there a bar or restaurant at Relais Spa Val d'Europe?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Relais Spa Val d'Europe?

Check-in begins at 3 PM. Check-out time is noon.

Relais Spa Val d'Europe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1668 out of 2872 reviews
Rating 8 - Good. 808 out of 2872 reviews
Rating 6 - Okay. 222 out of 2872 reviews
Rating 4 - Poor. 100 out of 2872 reviews
Rating 2 - Terrible. 74 out of 2872 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maree

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very pleasant and helpful. Great shuttle service to Disneyland.
Stayed 4 nights in Dec 2024

10/10 Excellent

L garry

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jan 2025

10/10 Excellent

Abdulkadir, Bethlehem

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very pleasant and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Janine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, room comfort
Excellent hotel. Hotel of choice for Paris
Stayed 3 nights in Dec 2024

10/10 Excellent

Sinead

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, room comfort
Very helpful staff, especially with shuttle to Disney. Thank you
Stayed 2 nights in Dec 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Relais Spa Val d'Europe was great. Would definitely stay there again. It is close to Disneyland, shopping, restaurants and has an excellent shuttle service. The staff are polite, professional and helpful. No complaints.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, close by to station, restaurants and big shopping centre. Nice clean rooms, lovely spa.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lynne

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Joy, Jamaica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great me and my daughter enjoyed our stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Alicia, las vegas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at this hotel and the staff were very friendly. We loved the buffet and some of the local restaurants near by. We loved the anemities such as the spa, suana, and steam room. We definitely took advantage after our 2 week adventure in Europe and visitng Disneyland. They didnt really explain the pick up situation for Disneyland. Once we got dropped off they didnt tell us where to meet them again. There was also once incident where we called room service at 930am and when we came back to our room we did not recieve service. I had to call them to let them know. We ended up getting service the next day. Overall, a great experience and the room was amazing. I would recommend and stay again.
Stayed 4 nights in Oct 2024

6/10 Okay

Mateusz

Travelled with family
Liked: Cleanliness, room comfort
The hotel is dated and likely was built in 90’. However that is not a problem because the rooms are very clean and spacious. I would rate it 8/10 but unfortunately, I did not like how I was treated by some of the staff members. I visited the Disneyland with my family that day and thus, was not dressed fancy. Clearly, some people thought I was too poor for the hotel. I frequently travel for business and leisure and was never disrespected this way. My little daughter knows that a book should never be judged by its cover and would be happy to train some of the hotel’s staff 😅 To be fair, many people were nice, helpful and professional. Especially the shuttle drivers were extremely helpful and deserve a big “thank you” for their awesome work.
Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, thank you
Stayed 2 nights in Nov 2024

4/10 Poor

abdulla

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The cleaning service is very bad and the reception and the official is very bad his style is not suitable for a five-star hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, room comfort
Great breakfast and very friendly and helpful service from all the staff.
Stayed 3 nights in Oct 2024

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, room comfort
We were really pleased with the location and proximity to Disneyland. The shuttle speed for taking and collecting was brilliant. The check in process was extremely frustrating. We arrived slightly early at 2;45pm and was told our room wasn’t ready but to come back at 3pm. We came back at 4pm to given the team enough time and were faced with a 35min wait for check in, only to be told the room wasn’t ready!!! We were altered to another room given I explained the above and had been standing in line so long whilst pregnant. We had chosen this hotel as it had a pool for our child. This was essential for us if our little one was really tried during visits to Disney. We were disappointed to see on arrival that pool times for children and families were limited to 10-12 and 3-5pm. All times we’d likely be at the parks. This is of course just dust for our particular schedule and routine. Staff were very friendly and the hotel is well maintained. Our room, regardless of air conditioning has remained very warm! We have just about managed but in spring or summer this would be unbearable. If you have a studio apartment, remember to bring washing up liquid as housekeeping won’t help you out with the odd glas / plate in the sink.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose Luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel facilities are very nice. They have excellent transportation service to the park area. Within walking distance there is an area with several restaurants and a shopping mall. We would stay there again, we recommend it.
Stayed 3 nights in Oct 2024

10/10 Excellent

Salem

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is amazing, staff were exceptional and very professional, was very impressed , enjoyed my stay.
Stayed 3 nights in Oct 2024

8/10 Good

Yvonne

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

fikret

Travelled with family
Liked: Cleanliness, property conditions & facilities
conciarge and staff are excellent but the room is terrible i booked the executive room they gave to me dublex room. room is small and not usable
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, room comfort
Excellent hotel service and friendly staff
The service was amazing, breakfast was delicious. The hotel was so busy,you have to be up by 7:30am for breakfast otherwise you’ll be waiting to be seated. They have a shuttle to Disneyland which was really good. I rang the hotel at 10:30pm within minutes the shuttle was at Disney land stop. Thank you to all the staff!
Stayed 2 nights in Oct 2024

8/10 Good

G

Travelled with family
Liked: Cleanliness
Hot hotel busy breakfast
Very warm in hotel. Aircon doesn’t work. I was told it is switched off in autumn. Breakfast area isn’t big enough for amount of people. Expect queues!
Stayed 5 nights in Oct 2024

10/10 Excellent

Jaromir

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2024