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Quality Beach Resorts and Spa Patong

4.0 star property
Family fun on the beach, with outdoor pool, near Patong Beach

Photo gallery for Quality Beach Resorts and Spa Patong

Deluxe Pool Front | View from room
Reception
Reception
Outdoor pool, pool loungers
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • 24/7 front desk
  • Laundry
The current price is NZ$342
includes taxes & fees
13 Mar - 14 Mar

Explore the area

Map
186/20 Thaweewong Road, Patong, Phuket, 83120
  • Patong Beach
    ‪2 min walk‬
  • Bangla Road
    ‪7 min walk‬
  • Royal Paradise Night Market
    ‪9 min walk‬
  • Phuket (HKT-Phuket Intl.)
    ‪54 min drive‬

Room options

View all photos for Signature Suite, 2 Bedrooms (Grand)

Signature Suite, 2 Bedrooms (Grand)

Signature Suite, 2 Bedrooms (Grand)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
Dining table
  • 86 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Balcony Room

Deluxe Balcony Room

Deluxe Balcony Room

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
Smart TV
  • 36.4 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Pool Front

Deluxe Pool Front

Deluxe Pool Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
Smart TV
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Patong)

Suite, 1 Bedroom (Patong)

Suite, 1 Bedroom (Patong)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
Smart TV
  • 49.6 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
Dining table
  • 69 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Bedroom

Studio, 1 Bedroom

Studio, 1 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
Smart TV
  • 36 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Balcony (Premium)

Deluxe Room, Balcony (Premium)

Deluxe Room, Balcony (Premium)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
Smart TV
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Balcony King Garden View

In-room safe, individually decorated, individually furnished, desk

Deluxe Balcony King Garden View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
Smart TV
  • 35.3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Pool Access (Premium)

Deluxe Room, Pool Access (Premium)

Deluxe Room, Pool Access (Premium)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
Smart TV
  • 39.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony, Corner

Room amenity

Deluxe Room, 2 Double Beds, Balcony, Corner

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
  • 36 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Balcony Twin Garden View

Deluxe Balcony Twin Garden View

Deluxe Balcony Twin Garden View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
Smart TV
  • 35.3 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Balcony King Pool View

In-room safe, individually decorated, individually furnished, desk

Deluxe Balcony King Pool View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Fridge
Smart TV
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Studio

In-room safe, individually decorated, individually furnished, desk

One Bedroom Studio

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Premium Suite

In-room safe, individually decorated, individually furnished, desk

One Bedroom Premium Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Pool Front Room

In-room safe, individually decorated, individually furnished, desk

Deluxe Pool Front Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Premium Balcony Room

In-room safe, individually decorated, individually furnished, desk

Deluxe Premium Balcony Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Balcony King Room

In-room safe, individually decorated, individually furnished, desk

Deluxe Balcony King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Balcony Twin Room

In-room safe, individually decorated, individually furnished, desk

Deluxe Balcony Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite Room City View

In-room safe, individually decorated, individually furnished, desk

Suite Room City View

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Premium Suite

In-room safe, individually decorated, individually furnished, desk

Two Bedroom Premium Suite

  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Twin Balcony Garden View

In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Balcony Garden View

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Balcony Garden View

In-room safe, individually decorated, individually furnished, desk

Deluxe King Balcony Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Premium Pool Access Room

In-room safe, individually decorated, individually furnished, desk

Deluxe Premium Pool Access Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Balcony Garden View

In-room safe, individually decorated, individually furnished, desk

Deluxe Balcony Garden View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Balcony Room

In-room safe, individually decorated, individually furnished, desk

Deluxe Balcony Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Balcony Pool View

In-room safe, individually decorated, individually furnished, desk

Deluxe Balcony Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Family Premium Balcony

In-room safe, individually decorated, individually furnished, desk

Family Premium Balcony

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Phuket Patong Beach Central by IHG

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.3 out of 5, Excellent, (1001)
The price is NZ$212
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Holiday Inn Express Phuket Patong Beach Central by IHG

About the area

Patong

You'll be connected to the convention centre at Quality Beach Resorts and Spa Patong, and within just a 10-minute stroll of Patong Beach and Bangla Road. Highlights at this beachfront hotel include in-room free WiFi, furnished balconies and Smart TVs. .A day of pampering can include Thai massages and body wraps along with aromatherapy and mani/pedis. The restaurant, James & Joyce Irish Pub, serves international cuisine. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach and enjoy the on-site outdoor swimming pool, kids' club and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Continental breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Places within a 15-minute drive of this 4-property class Patong hotel include Jungceylon Shopping Center and Surin Beach.

What's nearby

  • Patong Beach - 2 min walk
  • Bangla Road - 7 min walk
  • Royal Paradise Night Market - 9 min walk
  • Jungceylon Shopping Center - 12 min walk
  • Kalim Beach - 20 min walk

Getting around

  • Phuket (HKT-Phuket Intl.) - 54 min drive

Restaurants

  • ‪Beyond Patong - ‬2 min walk
  • ‪Mood (มู้ด) - ‬4 min walk
  • ‪VYBZ Sky Lounge - ‬4 min walk
  • ‪The Coffee Club - ‬4 min walk
  • ‪Jamin Reggae - ‬1 min walk

About this property

Quality Beach Resorts and Spa Patong

Family fun on the beach, with outdoor pool, near Patong Beach
Quality Beach Resorts and Spa Patong offers its guests an outdoor pool and a children's pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Quality Beach Resorts and Spa Patong. An airport shuttle (available 24 hours) is available for a fee. A complete renovation of Quality Beach Resorts and Spa Patong was completed in March 2022.

Smoking is allowed in designated areas at this 4-star Patong hotel.

  • 85 guestrooms or units
  • 3 levels
  • 3 buildings
  • 2 dining venues
  • Built in 2013
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Quality Beach Resorts and Spa Patong offers 85 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate dining areas. 43-inch Smart televisions come with digital channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Patong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and microwaves can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are 5 treatment rooms. Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Languages

Arabic, English, French, Hindi, Korean, Lao, Malay, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: THB 400 for adults and THB 200 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Isha Indian Restaurant
  • James & Joyce Irish Pub

Things to do

  • Children's club
  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Smooth flooring in room
  • Tile flooring in room
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Outdoor shower
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Pay films

Food and drink

  • Free bottled water
  • Limited room service
  • Microwave on request
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Quality Beach Resorts and Spa Patong

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately THB 400 for adults and from THB 200 for children
  • Airport shuttle fee: THB 1200 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: THB 1000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Quality Resorts Patong Patong
Quality Resort Spa Patong Beach
Shanaya Beach Resort Spa Phuket
Quality Beach Resorts Spa Patong

Frequently asked questions

Are there any beaches close to Quality Beach Resorts and Spa Patong?

Yep, Quality Beach Resorts and Spa Patong is a short 2-minute walk from Patong Beach. Fun beach activities include snorkelling, windsurfing and swimming.

How much does it cost to stay at Quality Beach Resorts and Spa Patong?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Quality Beach Resorts and Spa Patong on 13 Mar 2025 start from NZ$341.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Quality Beach Resorts and Spa Patong?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as Thai massages.

Does Quality Beach Resorts and Spa Patong have a pool?

Quality Beach Resorts and Spa Patong has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What makes Quality Beach Resorts and Spa Patong a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Quality Beach Resorts and Spa Patong.

Is Quality Beach Resorts and Spa Patong family-friendly?

You bet! With amenities such as a children's club, a children's pool and babysitting services, it's no surprise that Quality Beach Resorts and Spa Patong is a hit with families.

Does Quality Beach Resorts and Spa Patong serve breakfast?

You bet, continental breakfast is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Quality Beach Resorts and Spa Patong?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Quality Beach Resorts and Spa Patong?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Quality Beach Resorts and Spa Patong?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Quality Beach Resorts and Spa Patong?

No, pets and service animals are not allowed.

Quality Beach Resorts and Spa Patong Reviews

Reviews

6.8
Rating 10 - Excellent. 43 out of 133 reviews
Rating 8 - Good. 26 out of 133 reviews
Rating 6 - Okay. 26 out of 133 reviews
Rating 4 - Poor. 16 out of 133 reviews
Rating 2 - Terrible. 22 out of 133 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tassa
It was a good stay except for some maintenance noise which was quite loud sometimes.
Stayed 3 nights in Oct 2024

10/10 Excellent

Surjit, WARWICK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is close to all the entertainment and restaurants. The beach is just across the breach road. Bangla road is a 10min walk away. Great pool and pool bar. Staff are outstanding, service with a smile at all times. We will return soon.
Stayed 5 nights in Feb 2024

10/10 Excellent

Maddison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. Helpful and polite staff. Is a busy area so heads up! No parking or designated pick up! You just walk right up to it from the street. Can be loud at night depending on room location.
Stayed 4 nights in Jan 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome customer service
Stayed 4 nights in Dec 2023

6/10 Okay

Rebecca, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and the pool was well kept. Loud obnoxious live music plays every night from around 8 to around 1. It sounded like really bad karaoke and made it difficult to sleep. Also, the food at the two restaurants within the hotel were both awful. All the nice restaurants and good shopping are a good walk away. I would recommend staying further down on Patong beach.
Stayed 8 nights in Nov 2023

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place right in patong but feels like you are not. A few hiccups with drivers but ellie and staff couldn't do enough for me. Lovely people and ideal location. I will be back. Negative- only options of food are Indian or Irish.staff.
Stayed 5 nights in Aug 2023

10/10 Excellent

Melvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hidden oasis in Patong
This hotel is like a little oasis in a busy area of Patong. Service is excellent, the decor and attention to detail is spot on. Swimming pool looks like a tropical pond at first but is actually very nice and quaint. Rooms are very clean and good value for money. Breakfast was okay but could be much better. It was served in the Irish pub on the roadside. Loud traffic. Breakfast should be served in their own restaurant as it's a nice setting.
Stayed 3 nights in Aug 2023

2/10 Terrible

Junefor, Richardson

Stayed 2 nights in Jun 2023

10/10 Excellent

TIAN HOCK

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Enjoyed my family trip here at this Resort, it is located in a convenient area within walking distance to many food stalls or shopping and facing the Seaview was great. The resort is clean & well maintained (except with no lift access for our level) however staff will assist to carry any of our baggage for us without any issues. Would like to specially compliment Ms Elle (the receptionist) for her good kind hospitality & service, she speaks and understand English which is extremely useful and helpful in many ways to us during our stay there. Overall stay at this resort was blissful and enjoyable.

6/10 Okay

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful with friendly staff The pool area is not typical hotel expectations to be able to laze about with no sun beds it is small (very) The rooms are spacious and clean, however the beds are crippling and the pillows horrendous.
Stayed 7 nights in Apr 2023

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little worn on the edges but excellent value.
Perfect place to stay in Patong at the price point it's at. I would stay here again with the understanding the hotel is a bit old and feeling sorta run down. Overall it's a full 5 stars, but they had issues with staffing shortages, room mix ups, numerous broken light bulbs, leaking AC unit, etc. But the location is great and it's at an excellent price point for what you get compared to other options in the area... just go with the expectation that it's not shiny and brand new and you'll be beyond happy.
Stayed 4 nights in Jan 2023

2/10 Terrible

Victoria

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience I have ever had with a hotel in my entire life, as my first time travelling in my own I expect to have a safe place to arrive to but as I get to my hotel they have told me my booking is cancelled with no refund or any information & there’s nothing I can do apart from pay 3x the price I had already paid .. I booked my room months in advance at a discounted rate, they had clearly rented out my booked room for a more expensive price and then kick me out forcing me to go to a near by backpackers as every hotel near by was also booked after 30 hours on my plane without proper food or sleep it was a very stressful experience and only being 21 years old I didn’t have disposable extra money to spend on random hotels, the hotel also tried to blame Expedia which was not the case at all Expedia had no idea at all about the cancelled booking and when I called they even told me it was still booked! The hotel sent me a FAKE EMAIL pretending they were Expedia so the blame wasn’t on them for rebooking my room. Do not book with this hotel defiantly not 4 stars you can find so many nicer places around with kinder people

2/10 Terrible

Maggie Macrina Man Kei

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2023

2/10 Terrible

Russell

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Septic stench from drain plug in bathroom and noise unbearable
Stayed 11 nights in Sep 2022

10/10 Excellent

Ameel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean friendly stuff good location and there is loud music in back of hotel
Stayed 9 nights in Aug 2022

10/10 Excellent

Lyndsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel! We stayed in a pool access room which was divine. Newly renovated resort, staff were wonderful, walking distance to everything we needed and straight across the rd from the beach. Absolute heaven! There was only two minor things, sometimes there was a smell coming from the bathroom pipes but the staff were very accomodating in fixing it. The other was the bed, king size but too hard for us. All in all though, a great holiday and we will go back again :)
Stayed 5 nights in Aug 2022

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The location is fantastic, staff helpful and the property is idyllic. The shower water pressure was a bit touch and go, and our ac could have been quieter. Overall, was relaxing despite being in the thick of the hustle and bustle of Patong.
Stayed 2 nights in Jul 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
NOT A 4STAR HOTEL. FULL OF RUSSIANS
Hotel is definitely old. No way it is 4 stars. It caters to russians mainly. Room tiles is broken. Toilet smells. Toilet bowl is not clean. Balcony doors is broken too. BREAKFAST IS THE WORST IN THE ENTIRE OF PHUKET. NOT WORTH EVEN A DOLLAR. By 9am, food is done. They serve dry scrambled eggs with shells in it, burnt potatoes, iceberg lettuce and chopped up carrots for salads, watermelon that taste like onions, bad coffee and no milk for coffee. Not worth more than 20$ a night it being in phuket you can find better hotels with less stars.
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019

8/10 Good

Rosaura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Excellent location, good for the price if you are going to be out all day like us
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Floor tiles were loose in the room. Looked worse for wear. Linen and towels were worn and some had holes in them. On the other hand the staff was great and the pool was nice and well kept.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Staff very friendly. Building is older and in need of some real maintenance but made up for by the facilities and the staff
Stayed 27 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Amenities
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 16 nights in Apr 2019