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Shap Wells Hotel

3.0 star property
Hotel in Penrith with fitness centre and 24-hour front desk

Photo gallery for Shap Wells Hotel

Reception
Property grounds
Property grounds
View from property
BBQ/picnic area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Room service
  • Laundry
The current price is NZ$356
includes taxes & fees
2 May - 3 May

Explore the area

Map
Shap, Cumbria, Penrith, England, CA10 3QU
  • Ullswater
    ‪24 min drive‬
  • Lowther Castle and Gardens
    ‪28 min drive‬
  • Lake Windermere
    ‪28 min drive‬

Room options

View all photos for Basic Single Room

Desk, laptop workspace, free WiFi, bed sheets

Basic Single Room

Highlights

Heating
Flat-screen TV
Private bathroom
Shower/bath combination
Electric kettle
Desk
Daily housekeeping
Wardrobe
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Traditional Triple Room, 1 Bedroom, Garden View

Traditional Triple Room, 1 Bedroom, Garden View

Traditional Triple Room, 1 Bedroom, Garden View

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Electric kettle
Desk
Daily housekeeping
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Electric kettle
Desk
Daily housekeeping
  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Traditional Double Room, 1 Bedroom, Garden View

Traditional Double Room, 1 Bedroom, Garden View

Traditional Double Room, 1 Bedroom, Garden View

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Electric kettle
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Twin Room, 1 Bedroom, Garden View

Traditional Twin Room, 1 Bedroom, Garden View

Traditional Twin Room, 1 Bedroom, Garden View

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Electric kettle
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

About the area

Penrith

At Shap Wells Hotel, you'll be 9.6 km (6 mi) from Yorkshire Dales National Park. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Added amenities include laundry facilities, a games room and a library. Full breakfast is available daily between 7:00 AM and 9:30 AM. .In proximity to this 3-property class Penrith hotel you'll find Ullswater.

What's nearby

  • Ullswater - 24 min drive - 27.2 km
  • Whinfell Forest - 24 min drive - 22.2 km
  • Lowther Castle and Gardens - 28 min drive - 20.4 km
  • Lake Windermere - 28 min drive - 32.5 km
  • World of Beatrix Potter - 29 min drive - 32.3 km

Getting around

  • Penrith Station - 16 min drive
  • Durham (MME-Teesside Intl.) - 107 min drive

Restaurants

  • ‪Crown Inn - ‬6 min drive
  • ‪The Butchers Arms - ‬9 min drive
  • ‪The George Hotel - ‬4 min drive
  • ‪Abbey Coffee Shop - ‬6 min drive
  • ‪Scar Side Farm - ‬6 min drive

About this property

Shap Wells Hotel

Hotel in Penrith with fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, a library, and a vending machine are also featured at the business-friendly Shap Wells Hotel. Free self parking is available.

This 3-star Penrith hotel is smoke free.

  • 100 guestrooms or units
  • Conference rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Outdoor picnic space
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Shap Wells Hotel offers 100 accommodations with free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.50 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.50 for adults and from GBP 7.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Shap Wells Hotel Hotel
Shap Wells Hotel Penrith
Shap Wells Hotel Hotel Penrith
Hotel Shap
Shap Wells
Shap Wells Hotel Penrith
Shap Wells Penrith

Frequently asked questions

What is the cancellation policy at Shap Wells Hotel?

Shap Wells Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shap Wells Hotel?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Shap Wells Hotel on 2 May 2025 start from NZ$356.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shap Wells Hotel?

Yep, Shap Wells Hotel has a free self car park.

Does Shap Wells Hotel serve breakfast?

Yep, full brekkie is available daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Shap Wells Hotel?

No, Shap Wells Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Shap Wells Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Shap Wells Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Shap Wells Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 186 out of 476 reviews
Rating 8 - Good. 182 out of 476 reviews
Rating 6 - Okay. 83 out of 476 reviews
Rating 4 - Poor. 16 out of 476 reviews
Rating 2 - Terrible. 9 out of 476 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming & friendly. Love the traditional feel and original features.
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice old place to chill in
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have read stayed at this hotel before, ideal for my dog, the food excellent. Clean and well equipped rooms. Will stay and , covenant and for the lakes
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Stayed 2 nights in Nov 2024

6/10 Okay

Jon

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ethan Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice old fashioned hotel. Location is stunning. Staff were great and breakfast was very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wenn man Old englisch style mag . Dann einfach zu empfehlen.
Stayed 1 night in Oct 2024

10/10 Excellent

Alagu

Travelled with family
Quaint hotel - I felt was like a film Set from a bygone era .. hotel built 1833, great staff / Attentive / quiet and wilderness around Rooms small but had all needed in Restaurant large and quality of food good ! Happy to come back
Stayed 2 nights in Oct 2024

8/10 Good

Andrew

Stayed 1 night in Oct 2024

10/10 Excellent

Joyce

Travelled with partner
Liked: Amenities
We have stayed at Shap Wells many times, this visit proved as good as previous ones. We had a nice comfortable room and a very good evening meal, the following morning we had a very good breakfast. Before leaving we walked along the stream to see the red squirrels and they didn't disappoint, several were running around. Shap Wells has a great location, comfortable rooms, good food and friendly staff.
Stayed 1 night in Oct 2024

6/10 Okay

Sam

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Property conditions & facilities
This hotel is a hidden gem
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Bed comfortable,room nice,staff wonderful facilities very good all in all a lovely relaxing stay.our one slight complaint when we were dining in the window seats we noticed a large amount of spiders webs on the inside of the windows,(just needs a feather duster for 5mins every now and then)
Stayed 2 nights in Oct 2024

10/10 Excellent

kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Loved the stay , dog friendly , beautiful setting, great food !!!
Stayed 1 night in Sep 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities
the place was lovely and the staff especially Hannah were great although stretched to their limits, we had to wait a long time to be served at the bar. Food in the restaurant wasn't good but our feedback was dealt with swiftly and to our satisfaction. Loved the area to see the red squirrels who came out in abundance, so lovely to see them.
Stayed 1 night in Sep 2024

10/10 Excellent

E T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival the staff where lovely,room was nice.Breakfast was something to die for (all you can eat full English).Wiuld happily stay here again.
Stayed 1 night in Sep 2024

8/10 Good

john

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall it was a good and enjoyable stay. However the only downside was the slowness of service at the evening meal.
Stayed 1 night in Sep 2024

10/10 Excellent

annie

Travelled with family
Liked: Cleanliness, staff & service, amenities
What a lovely peaceful place and the staff were so lovely lovely stay and value for money
Stayed 1 night in Sep 2024

8/10 Good

Ian

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

JD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel.

Lovely location. Stayed in accessible room 94. Very good access. Very comfortable. Staff brilliant and helpful. Breakfast very good. Would highly recommend.
Stayed 1 night in Sep 2024

8/10 Good

Felicity

Liked: Amenities
Interesting
Stayed 1 night in Sep 2024