4/10 Poor
Jason
Travelled with partner
16 Jan 2025
Disliked: Cleanliness, staff & service, amenities
The only thing clean in this room was the bed. I did not mention anything to the front desk as I don’t wanna seem like one of those people who just wants a discount or a free room because that’s not what I wanted however upon check-in to the very small room (not a complaint but size of room is relevant to my review) the bathtub was not clean. There was pee on the floor and toilet from the previous guest as well as hair on the toilet and bathroom floor. There was soap residue left on the sink counter. The carpet was clearly not vacuumed as there were crumbs when I first walked in and upon further inspection, shoved in the corners and underneath the bed skirt, there were pieces of hard food and dried up marijuana next to the bed as well I stayed in a room with one queen bed, so the room was quite small and as somebody who worked in the housekeeping business for four years, there is no excuse as to why the room was left like this by any housekeeper or housekeeping manager, inspecting the room after it was “cleaned”. Your housekeeping staff’s bar for clean is very low.
The duvet insert had stains on it, as well as the mattress pad having burn holes in it and again working in housekeeping I know these are things that should not have been left there for another guest to find.
Jason
Stayed 2 nights in Jan 2025