See all properties
Save

The Windsor Suites

4.0 star property
Hotel with 2 restaurants, a short walk to Fairmount Park

Photo gallery for The Windsor Suites

Seasonal outdoor pool, a heated pool, pool umbrellas, pool loungers
Terrace/patio
Fountain
Premium bedding, pillow-top beds, in-room safe, individually decorated
2 bars/lounges

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
The current price is NZ$233
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
1700 Ben Franklin Pkwy, Philadelphia, PA, 19103
  • Pennsylvania Convention Center
    ‪8 min walk‬
  • Reading Terminal Market
    ‪10 min walk‬
  • Rittenhouse Square
    ‪11 min walk‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪15 min drive‬

Room options

View all photos for Club Studio, 1 King Bed (Premium Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Club Studio, 1 King Bed (Premium Club Level)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room (Premium Club Level, Murphy)

Club Room (Premium Club Level, Murphy)

Club Room (Premium Club Level, Murphy)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Queen Beds (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Club Room, 2 Queen Beds (Skyline Club Level)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Club Suite, 1 King Bed (Skyline Club Level)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Skyline Club Level)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Club Suite, 1 King Bed (Skyline Club Level)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 79 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed (Skyline Club Level, Murphy)

Club Suite, 1 King Bed (Skyline Club Level, Murphy)

Club Suite, 1 King Bed (Skyline Club Level, Murphy)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Discovery)

Suite (Discovery)

Suite (Discovery)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 90 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Double Beds, Balcony

Premium bedding, pillow-top beds, in-room safe, individually decorated

Studio Suite, 2 Double Beds, Balcony

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio, 1 Double Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Studio, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Studio, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Studio, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 2 Bedrooms, 2 Bathrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 65 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

You may also like

Ad
Premium bedding, pillow-top beds, minibar, in-room safe

W Philadelphia

Center City
  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, 887 reviews
The price is NZ$448
includes taxes & fees
21 Apr - 22 Apr
W Philadelphia

About the area

Philadelphia

The Windsor Suites places you in the centre of Philadelphia, within just a 15-minute stroll of popular places like Pennsylvania Convention Center and Rittenhouse Square. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a rooftop terrace. .The restaurant, Con Murphy’s Irish Pub, is open for breakfast, lunch and dinner. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 3544 square feet (329 square metres) of event facilities include 4 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available at weekends between 9:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this 4-property class Center City hotel include Fairmount Park and Reading Terminal Market.

What's nearby

  • Pennsylvania Convention Center - 8 min walk - 0.7 km
  • Reading Terminal Market - 10 min walk - 0.9 km
  • Rittenhouse Square - 11 min walk - 0.9 km
  • Liberty Bell Center - 2 min drive - 2.3 km
  • Philadelphia Museum of Art - 2 min drive - 2.3 km

Getting around

  • Suburban Station - 4 min walk
  • Philadelphia, PA (ZFV-30th Street Rail Station) - 19 min walk
  • Philadelphia International Airport (PHL) - 15 min drive

Restaurants

  • ‪Local - ‬3 min walk
  • ‪Victory Brewing Company - ‬1 min walk
  • ‪Urban Farmer - ‬3 min walk
  • ‪Tir Na Nog - ‬2 min walk
  • ‪Con Murphy's Irish Pub - ‬1 min walk

About this property

The Windsor Suites

Hotel with 2 restaurants, a short walk to Fairmount Park
The Windsor Suites offers its guests a fitness centre and a seasonal outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3544 square feet (329 square metres) and includes conference space. A rooftop terrace, a library, and a vending machine are also featured at the business-friendly The Windsor Suites. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Philadelphia hotel.

  • 171 guestrooms or units
  • 24 levels
  • 2 dining venues
  • 2 bars or lounges
  • 3544 sq ft of conference space
  • 329 sq. m of conference space
  • Built in 1963
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
The Windsor Suites offers 171 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Interior

Club Quarters Hotel Rittenhouse Square, Philadelphia

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 3,975 reviews
The price is NZ$215
includes taxes & fees
20 Apr - 21 Apr
Club Quarters Hotel Rittenhouse Square, Philadelphia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 11:00 AM for a fee: USD 15 for adults and USD 15 for children
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Asia on the Parkway
  • Con Murphy’s Irish Pub

Things to do

  • Gym
  • Heated pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,544 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15 for adults and from USD 15 for children
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid debit cards are not accepted for any bookings or on-site payments
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. Prepaid debit cards are not accepted for any bookings or on-site payments.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation.

Property Registration Number 216536

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 9:00 AM to 8:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Suites Windsor
Windsor Suites
Windsor Suites Apartment
Windsor Suites Apartment Philadelphia
Windsor Suites Philadelphia
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
The Windsor Suites Hotel
The Windsor Suites Philadelphia
The Windsor Suites Hotel Philadelphia

Frequently asked questions

What is the cancellation policy at The Windsor Suites?

The Windsor Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Windsor Suites?

As of 15 Apr 2025, prices found for a 1-night stay for 2 adults at The Windsor Suites on 20 Apr 2025 start from NZ$233.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Windsor Suites?

Yep, The Windsor Suites has secured covered valet parking with in/out privileges for USD 55 per night. Additionally there is motorhome/coach/lorry parking, for a fee.

Does The Windsor Suites have a pool?

The Windsor Suites has a seasonal outdoor pool and a heated pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 8:00 PM (Seasonal outdoor pool open from April to November).

What luxury perks are available at The Windsor Suites?

The Windsor Suites features a heated pool, 2 restaurants and 2 bars. All guestrooms come with pillowtop beds and premium bedding.

What makes The Windsor Suites a romantic place to stay?

A bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Windsor Suites.

Is The Windsor Suites family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Windsor Suites is a hit with families.

Does The Windsor Suites serve breakfast?

You bet, cooked-to-order brekkie is served at weekends from 9:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Windsor Suites?

No, The Windsor Suites does not offer an airport shuttle service.

Is there a bar or restaurant at The Windsor Suites?

Yep, you can grab a meal at The Windsor Suites's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Windsor Suites?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at The Windsor Suites?

Cats and dogs are welcome at The Windsor Suites, with food and water bowls on offer.

The Windsor Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1084 out of 1744 reviews
Rating 8 - Good. 326 out of 1744 reviews
Rating 6 - Okay. 167 out of 1744 reviews
Rating 4 - Poor. 73 out of 1744 reviews
Rating 2 - Terrible. 94 out of 1744 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Damien, Delray Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that there was a lively bar downstairs called Con Murphy's. Also the hotel provided 2 free drink vouchers which was terrific.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Stayed 1 night in Jan 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Christine

Stayed 2 nights in Jan 2025

10/10 Excellent

Stephanie

Stayed 3 nights in Jan 2025

10/10 Excellent

William

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the feel of a small boutique hotel, great staff, friendly. and personable. Loved my stay. Will definitely come back .
Stayed 2 nights in Jan 2025

10/10 Excellent

greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge 850 sq foot room. Great living room and kitchen.
Stayed 1 night in Jan 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Robert, Philadelphia

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
I checked in with 5 days reserved, however my first night was reserved directly through hotel, and not Expedia. We paid for a better room for the 4 nights but made a small error with the first night. Even though the hotel was empty due to the time of year, the front desk agent would not put us in the room we would be staying in for the other 4 nights. The price difference was only $15.00 which I would have gladly paid since I was already paying $1200. for my stay. The lady said the room was not available. The next morning when I called to ask when my new room would be available, I was told it was READY-AT 9:00 AM! That means it was also ready last night at 7:00 pm when I checked in. After checking in the new room, I went to the front desk to mention that the sink in the bathroom was clogged,(as was the sink in the previous room). She was very curt and not interested in my problem. Just said" oh yes, we can look at it. I asked the employee why she seemed to be "short" with me and she said that she didn't feel well. The rooms are very drafty. inadequate tiny heaters to warm a vacuous space. this was my 4th stay at the hotel and my least enjoyable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Alaa

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Mandie

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Jan 2025

10/10 Excellent

Lee

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location
Stayed 6 nights in Jan 2025

6/10 Okay

Lois, Avalon

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Kevin, who was our bell-hop attendant, was amazing!! Very professional yet laid back. Accommodating to our needs and requests. Front desk staffpersons need to speak slower and not so "rushed" because they're trying to sound "effecient" which turned out to sound dismissive when we're trying to check-in and communicate the fees for incidentals and deposit. Also there should be a list provided for guests listing what items are listed as incidentals. We were afraid to touch anything that we didn't bring, ie: dish liquid, dishware, coffee. All that was tagged with a price was the $4 bottled water.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Providing guests with a free bottle of water would be nice.
Stayed 1 night in Jan 2025

8/10 Good

Tanya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Very roomie.
Stayed 1 night in Dec 2024

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room was amazing i’m coming back for sure
Stayed 1 night in Dec 2024

8/10 Good

samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only issue was the $55 valet fee i didn’t know about
Stayed 1 night in Dec 2024

10/10 Excellent

hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great. They even allowed me early check in at 2pm when a room was free. Only issue was that the room I had was very cold. HVAC man come up with a space heater which really helped.
Stayed 1 night in Jan 2025

10/10 Excellent

Frank, Hickory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from check- in with Andrea was perfect
Stayed 5 nights in Jan 2025

8/10 Good

Sienna

Stayed 3 nights in Dec 2024