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The Warwick Hotel Rittenhouse Square Philadelphia

4.0 star property
Hotel with 2 restaurants, steps from Rittenhouse Square

Photo gallery for The Warwick Hotel Rittenhouse Square Philadelphia

City view
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Point of interest
Hallway

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • Parking available
The current price is NZ$344
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
220 S 17th Street, Philadelphia, PA, 19103
  • Rittenhouse Square
    ‪2 min walk‬
  • Pennsylvania Convention Center
    ‪14 min walk‬
  • Liberty Bell Center
    ‪3 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Espresso Maker)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed (Espresso Maker)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Espresso Maker)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Espresso Maker)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed, City View (Larger Room)

Premium bedding, pillow-top beds, in-room safe, desk

Grand Room, 1 King Bed, City View (Larger Room)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Double Beds, City View (Larger Room)

Premium bedding, pillow-top beds, in-room safe, desk

Grand Room, 2 Double Beds, City View (Larger Room)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds (2 Double, Sofa bed)

Premium bedding, pillow-top beds, in-room safe, desk

Studio Suite, Multiple Beds (2 Double, Sofa bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 41 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed

Signature Suite, 1 King Bed with Sofa bed

Signature Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Philadelphia

The Warwick Hotel Rittenhouse Square Philadelphia places you in the centre of Philadelphia, within just a 5-minute stroll of Rittenhouse Square and within 15 minutes of Pennsylvania Convention Center. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a 24-hour gym. .The restaurant, SPICE FINCH, serves Mediterranean cuisine. 17000 square feet (1579 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning continental breakfast is served between 7:00 AM and noon. There's also the convenience of valet parking. .Places within a 30-minute walk of this 4-property class Center City hotel include University of Pennsylvania and Drexel University.

What's nearby

  • Rittenhouse Square - 2 min walk - 0.2 km
  • Pennsylvania Convention Center - 14 min walk - 1.2 km
  • University of Pennsylvania - 18 min walk - 1.6 km
  • Liberty Bell Center - 3 min drive - 2.0 km
  • Drexel University - 4 min drive - 2.4 km

Getting around

  • Philadelphia University City Station - 3 min drive
  • 15th-16th & Locust Station - 3 min walk
  • Philadelphia International Airport (PHL) - 23 min drive

Restaurants

  • ‪Parc Brasserie - ‬2 min walk
  • ‪Capital One 360 Cafe - ‬1 min walk
  • ‪Schlesinger's - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Rouge - ‬2 min walk

About this property

The Warwick Hotel Rittenhouse Square Philadelphia

Hotel with 2 restaurants, steps from Rittenhouse Square
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 17000 square feet (1579 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly The Warwick Hotel Rittenhouse Square Philadelphia. Parking is available for a fee.

This 4-star Philadelphia hotel is smoke free.

  • 1 building
  • 301 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 17000 sq ft of conference space
  • 1579 sq. m of conference space
  • Built in 1926
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
The Warwick Hotel Rittenhouse Square Philadelphia offers 301 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, French, German, Italian, Russian, Spanish

Similar properties

Exterior

Club Quarters Hotel Rittenhouse Square, Philadelphia

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  • Free WiFi
  • Air conditioning
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4.3 out of 5, Excellent, 4,607 reviews
The price is NZ$248
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 50 per night)
  • Valet parking on site (USD 59 per night)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: USD 10 to 20 for adults and USD 8 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • BLUESTONE LANE
  • RITTENHOUSE GRILL
  • SPICE FINCH

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 50 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 to 20 for adults and USD 8 to 18 for children
  • Covered self-parking fee: USD 50 per night
  • Valet parking fee: USD 59 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 299176

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Philadelphia Radisson
Philadelphia Warwick Hotel
Radisson Blu Warwick
Radisson Blu Warwick Hotel
Warwick Hotel Rittenhouse Square Philadelphia
Radisson Blu Warwick Philadelphia
Radisson Philadelphia
Radisson Philadelphia Warwick
Radisson Warwick Blu
Warwick Hotel Philadelphia
Radisson Plaza Philadelphia
Warwick Philadelphia
Warwick Hotel Rittenhouse Square
Warwick Rittenhouse Square Philadelphia
Warwick Rittenhouse Square
Warwick Hotel Square
The Warwick Hotel Rittenhouse Square
Radisson Blu Warwick Hotel Philadelphia

Frequently asked questions

Is parking available at The Warwick Hotel Rittenhouse Square Philadelphia?

Yep, The Warwick Hotel Rittenhouse Square Philadelphia has a covered self car park for USD 50 per night.

How much does it cost to stay at The Warwick Hotel Rittenhouse Square Philadelphia?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at The Warwick Hotel Rittenhouse Square Philadelphia on 20 Apr 2025 start from NZ$344.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes The Warwick Hotel Rittenhouse Square Philadelphia a romantic place to stay?

A bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Warwick Hotel Rittenhouse Square Philadelphia.

Is The Warwick Hotel Rittenhouse Square Philadelphia family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Warwick Hotel Rittenhouse Square Philadelphia is a hit with families.

Does The Warwick Hotel Rittenhouse Square Philadelphia serve breakfast?

You bet, continental breakfast is on offer daily between 7:00 AM and noon.

Is there a free airport shuttle available at The Warwick Hotel Rittenhouse Square Philadelphia?

No, The Warwick Hotel Rittenhouse Square Philadelphia does not offer an airport shuttle service.

Is there a bar or restaurant at The Warwick Hotel Rittenhouse Square Philadelphia?

Yep, you can grab a meal at The Warwick Hotel Rittenhouse Square Philadelphia's onsite restaurant that serves Mediterranean cuisine.

What time are check-in & check-out at The Warwick Hotel Rittenhouse Square Philadelphia?

Check-in begins at 4:00 PM. Check-out time is noon.

The Warwick Hotel Rittenhouse Square Philadelphia Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 872 out of 1890 reviews
Rating 8 - Good. 461 out of 1890 reviews
Rating 6 - Okay. 280 out of 1890 reviews
Rating 4 - Poor. 142 out of 1890 reviews
Rating 2 - Terrible. 135 out of 1890 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Naomi

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

4/10 Poor

Victor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Long overdue for update . Clogged sink , slow flushing toilet. Cracked grout , burned carpet, thrift shop crade furnishing.
Stayed 3 nights in Dec 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Holly

Liked: Staff & service
Husband and I came for one night. Check in was smooth and friendly. Valet available, be aware the charge is $59. Very nice lobby area, decorated beautifully for the holidays. Drinks at the bar were very good and reasonably priced. Avoid the beers in the refrigerator in the lobby. Both beers my husband chose were skunked. Front desk staff removed each from our bill without issue. Room was fair, a bit outdated. Furniture could use a refresh and the bed was a bit hard, but for one night was manageable. Very convenient location. Would stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Wesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Warwick was nice and we enjoyed our stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Mitchell

Stayed 1 night in Dec 2024

8/10 Good

Frank

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sofia

Stayed 2 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xxx
Stayed 1 night in Dec 2024

4/10 Poor

Holly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s a good location. The room was not great. The toilet seat was pealing. They had tape holding the broken mirror pieces together. Felt dirty in the bathroom. The towels had hair on them. My nephews wouldn’t even shower there. All I wanted was a cup of coffee in the am. They put it away at 7 am cause of the cafe. I took $ to the cafe but they only take cards. So 2 trips back up to the room just to get a cup of coffee. I would not stay here again. Sorry but fix a few things and that would majorly upgrade these rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Yeroham

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Dec 2024

4/10 Poor

Shakun

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The perfect hotel for everything Philly
Stayed 3 nights in Dec 2024

4/10 Poor

milton

Stayed 1 night in Nov 2024

8/10 Good

Tatiana, Sykesville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants
Stayed 3 nights in Dec 2024

6/10 Okay

Sarah

Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Warwick offers excellent value at a very fair price. Super location, attentive door people. Wasn’t happy we got the room right across from elevator but other than that super stay
Stayed 1 night in Dec 2024

8/10 Good

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Property needs investment.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, attentive staff. Fantastic decor and spacious room!
Stayed 1 night in Nov 2024

2/10 Terrible

Denise, New York

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This hotel was horrible. We tried to check in and they did not have our room available until 430. The room they assigned us was without a working heater in the middle of winter. We then asked to be switched to a different room which they did the heater was working, but the room was in horrible condition. The desk and chair were severely worn out, the bathroom had rust, the doors had not been painted. I am absolutely shocked that Marriott has put their name on this property. It is very very low budget in the lobby. Both of the two fireplaces were broken And in the neighboring café I stood in line for 20 minutes for a coffee and wasn’t even greeted. It was a horrible experience and I do not recommend this hotel to anyone staying in Philadelphia.
Stayed 1 night in Dec 2024

10/10 Excellent

Jermaine, Jacksonville

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Very clean love the hospitality the staff is amazing
Stayed 1 night in Nov 2024

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel has definitely seen better days, but the location is great and the staff was very friendly. Our room was spacious, though the bathroom was pretty small and didn't have enough hooks for our towels. The thin walls meant I could hear our neighbors watching TV very early in the morning--I'm not usually sensitive to noise, so this stood out to me. Still, I'd recommend a stay here.
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Bedding was excellent. Mediterranean restaurant was excellent.
Stayed 1 night in Dec 2024

6/10 Okay

Jarvis

Travelled with group
I unfortunately was told that the accessible/roll in shower room was not available when I checked in the evening of 11/30/24 even though I booked it online. The friend traveling with me needed an accessible shower due to his knee surgery and leg brace. Interestingly, when I checked back on Expedia there was an accessible room available AND at a lower nightly rate! This was after I was told the only accessible room in the hotel was already booked by another guest. The condition of the room was surprisingly old and dated. I didn't expect this from a Bonvoy member property. The carpet overall and wall near the in-room radiator were both in need or replacement and fixing and painting respectively. Our other traveling buddy complained about his room (816) down the hall from ours (room 806). I was honestly a bit embarrassed since I had chosen the hotel for us. Twice I requested face tissue be brought to the room; once soon after checking in and again the next morning. This is after discovering that only two tissues remained in the box in the bathroom. I also requested that lotion be brought up but to no avail. Kierra at the front desk on 12/1 assured me she called housekeeping but no one came to the room. This added to our disappointment. A partial credit for the amount paid would be most appreciated for this underwhelming experience at the Warwick. Or possibly a free night, a re-do, to use on my next trip to Philly, which I plan to visit more frequently from DC. Thank you.
Stayed 1 night in Nov 2024