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DoubleTree by Hilton Phoenix Mesa

4.0 star property
Hotel with free parking, in the vicinity of Sloan Park
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Phoenix Mesa

Lobby
Suite, Multiple Beds | Private kitchen
Suite, Multiple Beds
Exterior
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Hot tub
  • Laundry
  • Gym
The price is NZ$173
includes taxes & fees
29 Dec - 30 Dec

Explore the area

Map
1011 W Holmes Ave, Mesa, AZ, 85210
  • Golfland Sunsplash
    3 min drive
  • Mesa Community College
    4 min drive
  • Mesa Arts Center
    5 min drive
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    16 min drive

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (2 KNG SALON SUITE INTERIOR)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Multiple Beds (2 KNG SALON SUITE INTERIOR)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for High Floor, 2 Queens

Premium bedding, pillow-top beds, in-room safe, desk

High Floor, 2 Queens

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 2 Queen Beds, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Sedona)

Suite, 1 Bedroom (Sedona) | Living area

Suite, 1 Bedroom (Sedona)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for High Floor, 1 King

Premium bedding, pillow-top beds, in-room safe, desk

High Floor, 1 King

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Alcove)

Junior Suite, 1 King Bed (Alcove)

Junior Suite, 1 King Bed (Alcove)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 King Beds, High Floor

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 King Beds, High Floor

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 King Beds

View all photos for Room, Multiple Beds

Room, Multiple Beds

Room, Multiple Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 2 King Beds

Similar properties

Pool

Hyatt Place Phoenix/Mesa

Pool
Hot tub
Breakfast included
Pet-friendly
4.6 out of 5, Wonderful, (1326)
The price is NZ$241
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hyatt Place Phoenix/Mesa

About the area

Mesa

At DoubleTree by Hilton Phoenix Mesa, you'll be 9 km (5.6 mi) from Sloan Park and 9.7 km (6 mi) from Arizona State University. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, The Resident, is open for breakfast. Atrium Bar is the hotel's own bar, serving drinks along with dinner. Enjoy the 24-hour gym, Hot tub and pool loungers as well as access to bike hire. 25005 square feet (2323 square metres) of event facilities include 13 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM. There's also the convenience of free extended parking. .Sights within a 10-minute drive of this 4-property class Mesa hotel include Tempe Town Lake and Chandler Fashion Center.

What's nearby

  • Golfland Sunsplash - 3 min drive
  • Mesa Community College - 4 min drive
  • Sloan Park - 8 min drive
  • Arizona State University - 8 min drive
  • Tempe Town Lake - 9 min drive

Getting around

  • Alma School / Main Street Station - 3 min drive
  • Sky Harbor International Airport (PHX) - 16 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Hibachi Grill Super Buffet - ‬14 min walk
  • ‪Olive Garden - ‬12 min walk

About this property

DoubleTree by Hilton Phoenix Mesa

Hotel with free parking, in the vicinity of Sloan Park
DoubleTree by Hilton Phoenix Mesa offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, 13 meeting rooms, and coworking spaces. Event space at this hotel measures 25005 square feet (2323 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Phoenix Mesa. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Mesa hotel.

  • 1 building
  • 261 guestrooms or units
  • 8 levels
  • 25005 sq ft of conference space
  • 2323 sq. m of conference space
  • Built in 1985
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Phoenix Mesa offers 261 accommodations with laptop-compatible safes and a safe. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Mesa hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 12 to 17 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Atrium Bar
  • Starbucks
  • The Resident

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Bicycle rentals
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (25,005 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Portable shower seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 to 17 per person
  • Fee for in-room wireless Internet: USD 10.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 10.95 (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Phoenix/Mesa
Hilton Phoenix/Mesa Hotel
Hilton Phoenix/Mesa Hotel Mesa
Hilton Phoenix/Mesa Mesa
Hilton Mesa
Hilton Phoenix East / Mesa Hotel Mesa
Hilton Phoenix/Mesa
DoubleTree by Hilton Phoenix Mesa Mesa
DoubleTree by Hilton Phoenix Mesa Hotel
DoubleTree by Hilton Phoenix Mesa Hotel Mesa

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Phoenix Mesa?

DoubleTree by Hilton Phoenix Mesa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Phoenix Mesa?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Phoenix Mesa on 29 Dec 2024 start from NZ$172.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Phoenix Mesa?

Yep, DoubleTree by Hilton Phoenix Mesa has a free self car park, free extended parking and free RV/bus/truck parking.

Does DoubleTree by Hilton Phoenix Mesa have a pool?

DoubleTree by Hilton Phoenix Mesa has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7 AM to 10 PM.

What makes DoubleTree by Hilton Phoenix Mesa a romantic place to stay?

1 hot tub and couples dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at DoubleTree by Hilton Phoenix Mesa.

Is DoubleTree by Hilton Phoenix Mesa family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Phoenix Mesa is a hit with families.

Does DoubleTree by Hilton Phoenix Mesa serve breakfast?

Yep, buffet brekkie is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at DoubleTree by Hilton Phoenix Mesa?

No, DoubleTree by Hilton Phoenix Mesa does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Phoenix Mesa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at DoubleTree by Hilton Phoenix Mesa?

Check-in begins at 4:00 PM. Check-out time is noon.

Is there a golf course on site at DoubleTree by Hilton Phoenix Mesa?

There is a golf course next to DoubleTree by Hilton Phoenix Mesa.

DoubleTree by Hilton Phoenix Mesa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 593 out of 1005 reviews" "
Rating 8 - Good. 190 out of 1005 reviews" "
Rating 6 - Okay. 95 out of 1005 reviews" "
Rating 4 - Poor. 58 out of 1005 reviews" "
Rating 2 - Terrible. 69 out of 1005 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Amy and Justin, Tucson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Cookies are amazing!
Stayed 2 nights in Sep 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great
Stayed 3 nights in Sep 2024

8/10 Good

Daryl, Corona

Stayed 8 nights in Aug 2024

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
Was a great stay. Room was excellent. The hotel did charge for the night’s stay on top of my payment thru Hotels.com, but they fixed it and rectified it that day. Excellent customer service
Stayed 1 night in Sep 2024

8/10 Good

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and the services was great.
Stayed 2 nights in Sep 2024

8/10 Good

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean, friendly staff. Room was nice, but bathroom door did not close all the way or lock and bathtub had no anti-slip features. Would stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Brian at the front desk was excellent.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jean

Stayed 1 night in Sep 2024

10/10 Excellent

Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Anaid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the cleanliness of the room and complimentary cookies!!
Stayed 2 nights in Aug 2024

10/10 Excellent

REBECCA

Stayed 2 nights in Sep 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Lindsay

Travelled with family
Disliked: Property conditions & facilities, room comfort
Not great
We had a pretty terrible experience and we will not return. The biggest issue is the AC. It was SO loud and it ran constantly even though we had it set to 78. I used earplugs at night and I could still hear it. Second problem was the pull out couch my kids used- the mattress was incredibly thin and the whole bed was not sturdy. The room layout was cramped, but it was nice to have two “rooms” with the junior suite, even if they were quite small. To top it off, our toilet overflowed randomly at 10pm (they did do a good job of getting it cleaned up quickly), and the hotel hosted a gun show the weekend we were here 🙄. Overall not a positive experience. We stay in Phoenix regularly and we will not be returning.
Stayed 4 nights in Aug 2024

6/10 Okay

Chrissy

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 2 nights in Aug 2024

2/10 Terrible

Robert

Travelled with family
Overall outer appearance looks good. Experiencing being bitten by bed bugs was not expected. I stayed in room 215, hopefully this information being brought to the propertys attention, the bed bug issue can be taken care of
Stayed 2 nights in Aug 2024

10/10 Excellent

Mimi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lobby bar, cool interior of hotel, easy parking, good breakfast, solid dinner food. Very convenient and easy.
Stayed 3 nights in Aug 2024

2/10 Terrible

Naomi, Oro Valley

Travelled with partner
Disliked: Amenities
The property itself was ok. It’s a bit outdated and although there were many restaurants nearby the area is in a bad part of town. The worst part was the party that was going on next door from 10pm until about 3am in the morning. We had called down to the front desk to complain about the noise from the party at least 2 times. First call down was about 12 midnight when we thought would’ve died down but didn’t. Then the other time was at 2am which were told there were other rooms complaining about the noise as well. But still nothing was done. We hadn’t fallen asleep until about 3:30am. I don’t think we will be staying there again. Especially since the staff didn’t seem to care that the party was going on for hours until early morning. We actually recorded videos to capture how loud they were to show the front desk and all they said was “Sorry! It must have been the wedding party.”No compensation. No free breakfast. No free night. Something would’ve been nice since we only got a few terrible hours of sleep.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
I really loved our room! We did have kind bed high floor overlooking all of Mesa. For someone who grew up here and went to the hotel as a kid - loved it. Would stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

christina, Rancho Cucamonga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Sufyan

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Peggy at the front desk was horrible. She charged for a late check out for no reason. And the room had a broken door handle that was never fixed even after notifying the staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice kept
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Yosemit

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Double Tree's accommodations are the best, as expected. Thank you.
Stayed 1 night in Aug 2024