See all properties
Save

Novotel Phu Quoc Resort

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

Photo gallery for Novotel Phu Quoc Resort

2 outdoor pools, pool loungers
Fountain
Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront
2 bars/lounges, lobby lounge
Minibar, in-room safe, individually decorated, individually furnished

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • All-inclusive
  • Gym
The current price is NZ$224
includes taxes & fees
22 Apr - 23 Apr

Explore the area

Map
Duong Bao Hamlet, Duong To Commune, Phu Quoc, Kien Giang
  • Sonasea Phu Quoc Night Market
    ‪1 min walk‬
  • Sonasea Beach
    ‪8 min walk‬
  • Phu Quoc Beach
    ‪16 min drive‬
  • Phu Quoc (PQC-Phu Quoc Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed, Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 1 Double Bed, Ocean View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hairdryer
Bathrobes
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Bungalow, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Bungalow, 1 King Bed

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Hairdryer
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hairdryer
Bathrobes
  • 40 sq m
  • Resort view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 2 Single Beds

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hairdryer
Bathrobes
  • 29 sq m
  • Resort view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room, 1 Double Bed

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hairdryer
Bathrobes
  • 29 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Bungalow, 1 King Bed, Private Pool

Deluxe Bungalow, 1 King Bed, Private Pool

Deluxe Bungalow, 1 King Bed, Private Pool

Highlights

Furnished patio
Garden
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free cots/infant beds
LCD TV
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 Double Bed

Minibar, in-room safe, individually decorated, individually furnished

Superior Suite, 1 Double Bed

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
  • 51 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront

Highlights

Furnished patio
Garden
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Free cots/infant beds
LCD TV
  • 57 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hairdryer
Bathrobes
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds, Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Superior Twin Room, 2 Single Beds, Ocean View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Hairdryer
Bathrobes
  • 29 sq m
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

About the area

Phu Quoc

You'll be connected to a shopping centre at Novotel Phu Quoc Resort, and within just a 10-minute stroll of Sonasea Phu Quoc Night Market and Sonasea Beach. Highlights at this luxury resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and facials along with aromatherapy and mani/pedis. The restaurant, Food Exchange, serves international cuisine and is open for lunch and dinner. Lounge Bar is the resort's own lobby lounge. Spend the day at the beach and enjoy the 2 outdoor tennis courts, free kids' club and gym. 5059 square feet (470 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Within a 20-minute drive of this 5-property class Phu Quoc resort, attractions include Phu Quoc Night Market and Phu Quoc Beach.
View more Resorts in Phu QuocOpens in a new window

What's nearby

  • Sonasea Phu Quoc Night Market - 1 min walk - 0.1 km
  • Sonasea Beach - 8 min walk - 0.7 km
  • Phu Quoc Night Market - 13 min drive - 12.0 km
  • Bai Vong Port - 15 min drive - 13.6 km
  • Phu Quoc Beach - 16 min drive - 8.3 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 12 min drive

Restaurants

  • ‪Espresso Cafe - ‬11 min drive
  • ‪Ink 360 - ‬5 min drive
  • ‪Sailing Club Phú Quốc - ‬5 min drive
  • ‪Rice Market - ‬9 min drive
  • ‪Tropicana Restaurant - ‬3 min walk

About this property

Novotel Phu Quoc Resort

Luxury resort on the beach, with 2 outdoor pools
Some rates at Novotel Phu Quoc Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Novotel Phu Quoc Resort offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this resort measures 5059 square feet (470 square metres) and includes conference space. A children's pool, spa services, and a library are also featured at the luxury Novotel Phu Quoc Resort. A roundtrip airport shuttle is free at scheduled times. Limited free parking is available on a first-come, first-served basis.

This 5-star Phu Quoc resort is smoke free.

  • 366 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 5059 sq ft of conference space
  • 470 sq. m of conference space
  • Built in 2016
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
Novotel Phu Quoc Resort offers 366 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. 42-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, French, Portuguese, Spanish, Vietnamese

Similar properties

Outdoor pool, open 6:30 AM to 8:00 PM, pool umbrellas, pool loungers

Pullman Phu Quoc Beach Resort

  • On private beach
  • Pool
  • Spa
  • Free airport shuttle
4.6 out of 5, Wonderful, 189 reviews
The price is NZ$259
includes taxes & fees
24 Apr - 25 Apr
Pullman Phu Quoc Beach Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:30 AM to 9:00 PM at scheduled times
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: VND 408,000 for adults and VND 204,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Lounge Bar
  • Ocean Bar
  • Phu Quoc Seafood

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Library
  • Playground
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,059 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (73 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Phu Quoc Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 900000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 408000 for adults and from VND 204000 for children
  • Rollaway bed fee: VND 900000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Novotel Phu Quoc Resort
Novotel Phu Quoc
Novotel Phu Quoc Resort Phu Quoc Island, Vietnam
Novotel Resort
Novotel Phu Quoc Resort Hotel Phu Quoc Island
Novotel Phu Quoc Resort (opening February 2016)
Novotel Phu Quoc Resort (opening January 2016)
Vietnam
Novotel Phu Quoc Resort Resort
Novotel Phu Quoc Resort Phu Quoc
Novotel Phu Quoc Resort Resort Phu Quoc
Novotel Phu Quoc Resort Hotel Phu Quoc Island

Frequently asked questions

What is the cancellation policy at Novotel Phu Quoc Resort?

Novotel Phu Quoc Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Phu Quoc Resort?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Novotel Phu Quoc Resort on 22 Apr 2025 start from NZ$224.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Phu Quoc Resort?

Yep, Novotel Phu Quoc Resort has a free self car park. Onsite parking is limited.

Are there any beaches close to Novotel Phu Quoc Resort?

Yep, Novotel Phu Quoc Resort is a short 8-minute walk from Sonasea Beach. Fun beach activities include snorkelling, scuba diving and kayaking.

Is there a spa on site at Novotel Phu Quoc Resort?

Yep, there is an onsite spa at Novotel Phu Quoc Resort. You'll enjoy heaps of services like facials and body treatments.

Does Novotel Phu Quoc Resort have a pool?

Novotel Phu Quoc Resort has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Novotel Phu Quoc Resort?

Novotel Phu Quoc Resort features 2 outdoor pools, a full-service spa and a health club.

What makes Novotel Phu Quoc Resort a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Novotel Phu Quoc Resort.

Is Novotel Phu Quoc Resort family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Novotel Phu Quoc Resort is a hit with families.

Does Novotel Phu Quoc Resort serve breakfast?

Yeah, buffet brekkie is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Novotel Phu Quoc Resort?

Yep, there's a free airport shuttle that runs from 7:30 AM - 9:00 PM at scheduled times.

Is there a bar or restaurant at Novotel Phu Quoc Resort?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Phu Quoc Resort?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Novotel Phu Quoc Resort?

No, pets and service animals are not allowed.

Novotel Phu Quoc Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 357 out of 648 reviews
Rating 8 - Good. 194 out of 648 reviews
Rating 6 - Okay. 69 out of 648 reviews
Rating 4 - Poor. 13 out of 648 reviews
Rating 2 - Terrible. 15 out of 648 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel endroit
Déjeuner excellent, belle chambre avec vue sur la mer, bien entretenue, personnel attentionné. Le seul inconvénient est la musique techno le dimanche en fin de journée sur le bord de la piscine et la plage qui vient troubler la quiétude au coucher du soleil
Stayed 3 nights in Dec 2024

10/10 Excellent

Gurulugoda Koralagay Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spend 6 nights here Nice property with sauna steam room nice private beach best 👌 loved it will be back soon
Stayed 6 nights in Nov 2024

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, the pools were fantastic. Spacious rooms and very clean. Staff were very helpful and friendly. Highly recommend
Stayed 4 nights in Sep 2024

10/10 Excellent

Bernard

Travelled with partner
Very clean everywhere, super
Stayed 11 nights in Jun 2024

10/10 Excellent

Sandagdorj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean comfortable. I would go there again
Stayed 5 nights in Apr 2024

10/10 Excellent

ZACKERY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and comfortable.
Stayed 3 nights in Mar 2024

6/10 Okay

TOMMY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good. But we found ants and mosqitos in the room. Bathroom water is on and off. One outlet on the wall does not work.
Stayed 3 nights in Feb 2024

8/10 Good

Dmitry, Sunny Isles

Liked: Cleanliness, staff & service, amenities
No idea
Stayed 21 nights in Jan 2024

6/10 Okay

choi

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024

10/10 Excellent

SHENG HSIUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the buffet, good customer services, and convenient.
Stayed 2 nights in Dec 2023

10/10 Excellent

akito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd time phu qock
Stayed as a family of 2 adults and 2 children. There is no view from the room, you should get a room with an ocean view. The space is small. It's a little cramped for 4 people. The hotel is large and has a great pool. Breakfast is delicious. Convenient free airport shuttle. There are many restaurants within a 1-minute walk from the hotel. You can also eat cheaply.
Stayed 4 nights in Nov 2023

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great retreat
Amazing grounds and rooms. We stayed in a bungalow with beautiful views of the beach and own private pool. The staff were attentive and very helpful. Own room was very clean and well maintained. Thank you for a great stay.
Stayed 3 nights in Nov 2023

10/10 Excellent

OFFER

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property great hotel. The only problem that stuff do not speak English most of them. Do not understand a word you’re telling them even the people in the lobby. Don’t understand enough.
Stayed 3 nights in Nov 2023

10/10 Excellent

Chris

Stayed 3 nights in Oct 2023

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was great, amazing breakfast, great facilities and helpfull and friendly staff.
Stayed 6 nights in Sep 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023

8/10 Good

Teck Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Lovely grounds, great pools, calm sea, great value, very hot! Downside, beach got dirty and staff just watched guests doing the clean up! Some bar staff very slow, 25 mins for a drink! Aircon never made room cold enough, asked to be cleaned but never got better, 10 degrees on high 24hr a day!
Stayed 14 nights in Mar 2023

10/10 Excellent

Simon

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff were so helpful. And best breakfast around
Stayed 4 nights in Apr 2023

10/10 Excellent

Thanh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pools good buffet clean rooms beautiful beach
Stayed 4 nights in Mar 2023

6/10 Okay

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but in the wrong place!
Lovely clean hotel with friendly staff. Pool are and beach lovely and plenty of beds freely available. What lets it down is the area. It’s almost abandoned with 80% of local ‘shopping centre’ shops closed or empty units. Lots of villas and apartments have been built and most just left abandoned. Unless you hire a scooter or use a taxi/grab to go into town, you’ll see nothing g of the atmosphere of Phu Quoc. Food for breakfast is well presented and a good variety but too many people with no buffet manners and hot food only lukewarm. Restaurant food good but expensive, as are the drinks. Really an all inclusive kind of hotel, which is not what we were looking for in Vietnam but I’m sure will suit you if that’s what you are after.
Stayed 5 nights in Feb 2023