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Novotel Phuket Vintage Park

4.0 star property
Family-friendly hotel with full-service spa and bars/lounges
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Novotel Phuket Vintage Park

Exterior
Aerial view
Premium bedding, in-room safe, individually decorated, desk
2 bars/lounges, swim-up bar, poolside bar
Interior entrance

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Room service
    Room service
The price is NZ$247
includes taxes & fees
6 Nov - 7 Nov

Explore the area

Map
89 Rat U Thit 200 Pee Rd, Patong, Phuket, 83150
  • Royal Paradise Night Market
    6 min walk
  • Patong Beach
    7 min walk
  • Paradise Complex
    7 min walk
  • Phuket (HKT-Phuket Intl.)
    55 min drive

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, individually decorated, desk

Superior Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool Access (Pool Access)

Deluxe Room, 1 King Bed, Pool Access (Pool Access)

Deluxe Room, 1 King Bed, Pool Access (Pool Access)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Premium bedding, in-room safe, individually decorated, desk

Superior Room, 2 Single Beds

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Pool
Novotel Phuket Resort
Pool
All-inclusive
Spa
Kids pool
4.2 out of 5, Very good, (770)
The price is NZ$291
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Novotel Phuket Resort

About the area

Patong

A family-friendly stay in Patong awaits you at Novotel Phuket Vintage Park. You'll be 0.7 km (0.4 mi) from Bangla Road and 10.2 km (6.4 mi) from Andamanda Phuket. Highlights at this hotel include 2 bars/lounges, a full-service spa and a restaurant. .A relaxing visit to In Balance Spa can include Swedish massages and Thai massages along with body wraps, body scrubs and mani/pedis. The restaurant, The Square, serves international cuisine and is open for breakfast, lunch and dinner. Le Club Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the outdoor swimming pool, free kids' club, gym and kids' swimming pool. Meeting rooms and a conference centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Continental breakfast is available daily between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4-property class Patong hotel, you'll be 19.8 km (12.3 mi) from Nai Han Beach.

What's nearby

  • Patong Beach - 7 min walk
  • Paradise Complex - 7 min walk
  • Bangla Road - 9 min walk
  • Jungceylon Shopping Center - 9 min walk
  • Kalim Beach - 8 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 55 min drive

Restaurants

  • ‪Butcher's Garden - ‬1 min walk
  • ‪Cappadocia Turkish Restaurant - ‬3 min walk
  • ‪Royal Palace Restaurant - ‬3 min walk
  • ‪ข้าวมันไก่ Briley สาขาสะพานหิน สาขาสะพานหิน - ‬2 min walk
  • ‪Samero's Icecream Paradise - ‬4 min walk

About this property

Novotel Phuket Vintage Park

Family-friendly hotel with full-service spa and bars/lounges
Novotel Phuket Vintage Park offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A children's pool, spa services, and a terrace are also featured at the family-friendly Novotel Phuket Vintage Park. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Patong hotel.

  • 303 guestrooms or units
  • 5 buildings
  • 2 bars or lounges
  • Conference rooms
  • Built in 2012
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Novotel Phuket Vintage Park offers 303 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to balconies. This individually decorated accommodation has separate sitting areas and includes single sofa beds. Beds feature premium bedding. 35-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This Patong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

In Balance Spa has 12 treatment rooms, including rooms for couples. Services include Swedish massages, Thai massages, facials and body wraps. The spa is equipped with a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Filipino, French, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6 AM to 10:30 AM for a fee: THB 589 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Le Club Lounge
  • The Square
  • Velvet Pool Bar

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Highchair
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa tub
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in hallways (91 centimetre high)
  • Lift (95 centimetre wide door)
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Single sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 35-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 20

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1425.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: THB 1000.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately THB 589 per person
  • Airport shuttle fee: THB 990 per vehicle (one-way)
  • Rollaway bed fee: THB 1425.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Phuket Vintage
Novotel Phuket Vintage Park
Novotel Phuket Vintage Park Kathu
Novotel Phuket Vintage Park Resort
Novotel Phuket Vintage Park Resort Kathu
Novotel Phuket Vintage Resort
Novotel Vintage
Novotel Vintage Phuket
Novotel Vintage Resort
Phuket Vintage Park Resort
Novotel Phuket Vintage Park Patong
Novotel Phuket Vintage Park Resort Patong
Novotel Phuket Vintage Park Hotel Patong
Novotel Phuket Vintage Park Hotel

Frequently asked questions

What is the cancellation policy at Novotel Phuket Vintage Park?

Novotel Phuket Vintage Park offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Phuket Vintage Park?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Novotel Phuket Vintage Park on 6 Nov 2024 start from NZ$247.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Phuket Vintage Park?

Yep, Novotel Phuket Vintage Park has a free self car park. Onsite parking is limited.

Are there any beaches close to Novotel Phuket Vintage Park?

Yep, Novotel Phuket Vintage Park is a short 7-minute walk from Patong Beach. Fun beach activities include snorkelling, scuba diving and water tubing. You can also find water sports equipment and boat tours.

Is there a spa on site at Novotel Phuket Vintage Park?

Yep, In Balance Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Novotel Phuket Vintage Park have a pool?

Novotel Phuket Vintage Park has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 7:00 PM.

What luxury perks are available at Novotel Phuket Vintage Park?

Novotel Phuket Vintage Park features a full-service spa, an outdoor pool and 2 bars. All guestrooms come with premium bedding and 24-hour room service.

What makes Novotel Phuket Vintage Park a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Novotel Phuket Vintage Park.

Is Novotel Phuket Vintage Park family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as highchairs in the guestrooms, it's no surprise that Novotel Phuket Vintage Park is a hit with families.

Does Novotel Phuket Vintage Park serve breakfast?

Yeah, continental breakfast is served daily between 6 AM and 10:30 AM.

Is there a free airport shuttle available at Novotel Phuket Vintage Park?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Novotel Phuket Vintage Park?

Yep, they've got a poolside bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Phuket Vintage Park?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Novotel Phuket Vintage Park?

No, only service animals are allowed.

Novotel Phuket Vintage Park Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 441 out of 1001 reviews" "
Rating 8 - Good. 385 out of 1001 reviews" "
Rating 6 - Okay. 113 out of 1001 reviews" "
Rating 4 - Poor. 38 out of 1001 reviews" "
Rating 2 - Terrible. 24 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pool, lovely staff, great location and delicious buffet breakfast. 😊
Stayed 8 nights in Sep 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

AHMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staying
Stayed 4 nights in Jul 2024

10/10 Excellent

Imad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most highly regarded hotels in Patong Beach, particularly well-suited for families.
Stayed 8 nights in Jul 2024

10/10 Excellent

LaDonna

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful and looked like the photos. It's in a great location and walking distance to restaurants, stores, money exchange, shopping and the beach. All of the staff was friendly, welcoming and professional. We especially enjoyed talking with Wawa, Mart, Pawn, Bank, and Q!
Stayed 4 nights in Jul 2024

4/10 Poor

Bobby

Stayed 6 nights in Jul 2024

10/10 Excellent

funglee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rly nice place to stay. Excellent staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Susan Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms definitely need some maintenance. ( balcony door didn’t lock, bath tub corking needs attention etc) . But overall the rooms had everything you would need. The pool and outdoor area was fantastic, especially for children. Kids club is pretty average. The toys and equipment are very dated and there’s no option to leave the kids there without an adult in attendance. The breakfast is amazing. All tastes and cultures are catered for. The standout is the staff. Everyone from the cleaning staff, the reception staff and catering couldn’t have been more friendly and helpful. In particular Khom in the breakfast room and also A in the pool area were outstanding. We would definitely stay here again.
Stayed 14 nights in Jun 2024

10/10 Excellent

yoonkyung

Stayed 1 night in Jul 2024

10/10 Excellent

Siddharth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a Good Choice.
IT was an amazing stay, kids enjoyed the Huge Pool and Indian food served in the restaurant was good too. Had a good time.
Stayed 4 nights in Jun 2024

2/10 Terrible

Rabqe

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed in many novatels but this is the worst experience I have ever had in novatel first i got food poisoning second i come to have a relaxing time but what i got is noise day and night the building is in renovation and all day the builder's are drilling you can not relaxing not even by the pool it is so bed nobody cleans nothing i will never stay in this place ever again as i pay all redy i can not relocation
Stayed 14 nights in Jun 2024

10/10 Excellent

S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accomodation pretty central in patong beach area. Walked everywhere we needed to go. Pool was nice setting, staff always helpful.
Stayed 5 nights in Jun 2024

10/10 Excellent

Darko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again
Stayed 7 nights in Jun 2024

10/10 Excellent

steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless
Great location, pool best in Patong, pool bar prices reasonable and good food All staff helpful, not many b&q hotels where you can have a full day at the hotel but kids loved it
Stayed 11 nights in May 2024

10/10 Excellent

MIHIR BHARATKUMAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect
Stayed 2 nights in Jun 2024

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location and plenty things to do
Stayed 3 nights in May 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Giuseppe

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rooms were very quiet and practical. the pool was amazing plenty of room to chill out. The pool bar and snacks were great. The menu could of been with more variety. the staff were amazing and very helpful nothing was a problem. Defiantly stay here again. Thank You
Stayed 10 nights in Apr 2024

10/10 Excellent

Matthew James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super friendly and more than willing to help with any inquiry you may have
Stayed 7 nights in Apr 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel would highly recommend and definitely stay again
Stayed 9 nights in Apr 2024

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size of swimming pool and kids’ swimming pool, deluxe room is clean and spacious, bed and pillows are comfortable enough, aircon is cold and strong, housekeeping is amazing since we don’t have to keep asking extra towels for kids, close to shopping mall and beach just few minutes walking
Stayed 8 nights in Apr 2024

10/10 Excellent

Korey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel in great location
Really good hotel in a great location at the heart of Patong. Hotel staff were lovely and friendly and were always happy to help with any query. A fantastic variety of food options too.
Stayed 5 nights in Apr 2024

6/10 Okay

Sandeep, Princeton Junction

Liked: Staff & service, property conditions & facilities
Room wasn’t very clean..
Stayed 1 night in Mar 2024

8/10 Good

Amna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and the pool was awesome! Great amenities including wonderful breakfast buffet with lots of choices including halal options! The front desk staff we re polite and attentive. The spa treatment was ok.. The lady in the minimart could be a little nicer she always looked grumpy and followed us around the store as if we were going to steal something. Atone point we left our key in the room and were supposed to be sent someone to open the door. The person never came and I had to resort to asking housekeeper to open the door for me. Overall the hotel is beautiful but customer experience could be improved!
Stayed 3 nights in Mar 2024

6/10 Okay

francesco

Stayed 5 nights in Feb 2024