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Courtyard by Marriott Pittsburgh University Center

3.5 star property
Hotel with a 24-hour fitness centre, a short walk to University of Pittsburgh
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Pittsburgh University Center

Lobby
Meeting facility
Exterior
Room, 1 King Bed with Sofa bed, Corner (Mobility Accessible, Roll-in Shower)
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10

Good

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
The price is NZ$264
includes taxes & fees
25 Nov - 26 Nov

Explore the area

Map
100 Lytton Avenue, Pittsburgh, PA, 15213
  • University of Pittsburgh
    7 min walk
  • University of Pittsburgh Medical Center
    7 min walk
  • Carnegie Museum of Natural History
    7 min walk
  • Pittsburgh, PA (PIT-Pittsburgh Intl.)
    26 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed, Corner (Mobility Accessible, Roll-in Shower)

Room, 1 King Bed with Sofa bed, Corner (Mobility Accessible, Roll-in Shower)

Room, 1 King Bed with Sofa bed, Corner (Mobility Accessible, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Corner (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Corner (Mobility Accessible, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Corner (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Corner (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Corner (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Corner (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible Room, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility Accessible Room, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed - double
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hampton Inn Pittsburgh University/Medical Center

Breakfast included
Pet-friendly
Free WiFi
Air conditioning
4.0 out of 5, Very good, (1014)
The price is NZ$297
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hampton Inn Pittsburgh University/Medical Center

About the area

Pittsburgh

Courtyard by Marriott Pittsburgh University Center places you in the centre of Pittsburgh, within just a 15-minute stroll of popular places like University of Pittsburgh and Carnegie Mellon University. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The restaurant, The Bistro, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 3.5-property class Oakland hotel include PPG Paints Arena and Acrisure Stadium.

What's nearby

  • University of Pittsburgh - 7 min walk - 0.6 km
  • University of Pittsburgh Medical Center - 7 min walk - 0.6 km
  • Petersen Events Center - 9 min walk - 0.8 km
  • Carnegie Mellon University - 12 min walk - 1.0 km
  • PPG Paints Arena - 4 min drive - 3.9 km

Getting around

  • Gateway Station - 6 min drive
  • Pittsburgh Station - 13 min drive
  • Pittsburgh International Airport (PIT) - 26 min drive

Restaurants

  • ‪Schenley Plaza - ‬6 min walk
  • ‪Primanti Bros. Restaurant and Bar Oakland - ‬8 min walk
  • ‪The Porch at Schenley - ‬6 min walk
  • ‪Union Grill - ‬8 min walk
  • ‪Stack'd Burgers & Beer - ‬9 min walk

About this property

Courtyard by Marriott Pittsburgh University Center

Hotel with a 24-hour fitness centre, a short walk to University of Pittsburgh
Courtyard by Marriott Pittsburgh University Center offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7330 square feet (681 square metres) and includes conference space. A vending machine, gift shops/newsstands, and concierge services are also featured at Courtyard by Marriott Pittsburgh University Center. Parking is available for a fee.

This 3.5-star Pittsburgh hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 8 levels
  • 7330 sq ft of conference space
  • 681 sq. m of conference space
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Courtyard by Marriott Pittsburgh University Center offers 251 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 39.88 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bistro

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 5 meeting rooms
  • 7,330 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Self-parking fee: USD 39.88 per night (in/out privileges)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Guests can access their rooms with a mobile device and masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Wyndham Hotel Pittsburgh University Center
Wyndham Pittsburgh University Center
Holiday Inn Pittsburgh University Hotel Pittsburgh
Wyndham Pittsburgh University Center Hotel
Wyndham University Center Hotel
Wyndham University Center
Hotel Wyndham Pittsburgh University Center Pittsburgh
Pittsburgh Wyndham Pittsburgh University Center Hotel
Hotel Wyndham Pittsburgh University Center
Wyndham Pittsburgh University Center Pittsburgh
Wyndham University Center
Wyndham Pittsburgh University Center
Courtyard by Marriott Pittsburgh University Center Hotel
Courtyard by Marriott Pittsburgh University Center Pittsburgh

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott Pittsburgh University Center?

Courtyard by Marriott Pittsburgh University Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott Pittsburgh University Center?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Pittsburgh University Center on 25 Nov 2024 start from NZ$264.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott Pittsburgh University Center?

Yep, Courtyard by Marriott Pittsburgh University Center has a self car park with in/out privileges for USD 39.88 per night.

Does Courtyard by Marriott Pittsburgh University Center have a pool?

Courtyard by Marriott Pittsburgh University Center has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Courtyard by Marriott Pittsburgh University Center family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Courtyard by Marriott Pittsburgh University Center is a hit with families.

Does Courtyard by Marriott Pittsburgh University Center serve breakfast?

Sure does, cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Courtyard by Marriott Pittsburgh University Center?

No, Courtyard by Marriott Pittsburgh University Center does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott Pittsburgh University Center?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Courtyard by Marriott Pittsburgh University Center?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Courtyard by Marriott Pittsburgh University Center?

No, pets are not allowed.

Courtyard by Marriott Pittsburgh University Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 488 out of 1305 reviews" "
Rating 8 - Good. 366 out of 1305 reviews" "
Rating 6 - Okay. 245 out of 1305 reviews" "
Rating 4 - Poor. 131 out of 1305 reviews" "
Rating 2 - Terrible. 75 out of 1305 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Jianyu

Disliked: Cleanliness, staff & service
For no reason, the room was not cleaned and had no explanation. BTW, didn't hang the tag to prevent access.
Stayed 2 nights in Aug 2024

8/10 Good

Alondra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Madeline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located in the middle of everything. Staff was amazing.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Very clean and updated. Definitely recommend!
Stayed 1 night in Aug 2024

6/10 Okay

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Pros: nicely updated and clean with new furniture. Cons: loud music in the foyer/front door area played non-stop all night and day, no sleep!!! $40 to park.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
It's a very clean, comfortable hotel in a great location in the heart of the University of Pittsburgh. The room was clean and welcoming. The fitness center is terrific! The front desk staff are friendly, efficient, and professional. We'll be back!
Stayed 2 nights in Aug 2024

10/10 Excellent

zoran

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph, San Jose

Liked: Cleanliness, amenities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for parents of Pitt students
Stayed 3 nights in Aug 2024

8/10 Good

Valerie

Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Very high cost to park in garage which we weren't told about or you had to park in the street and walk and being handicapped was very difficult, also, tall vehicles do not fit in garage which costs 40 a night to park in. The Starbucks on site we were told wasn't actually a Starbucks and we paid 40 dollars for 2 breakfast sandwiches and 2 small coffees. No sign in room for if you need amenities or forgot something. No tub in the room which was not a handicap room. Bo microwave and the teeny fridge had no freezer.
Stayed 2 nights in Aug 2024

4/10 Poor

Marsha, Boston

Liked: Staff & service
Disliked: Cleanliness
Convenient to universities. Black mold in bathroom and moldy smell in rooms.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Anthoanet

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything
Stayed 3 nights in Aug 2024

4/10 Poor

Mayraliz

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice lobby and amenities. Was a little noisy during the night. Walkable to Pitt and many dining options. Staff helpful with later check out time.
Stayed 1 night in Aug 2024

10/10 Excellent

nicole

Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks guys, it was worth it.
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Kim

Business traveller
Do not use Hotels.com or any other Expedia owned
Hotels.com canceled this trip at the last minute. 12:50 am on the day of the trip and Alex from Central America stated the hotel was under renovations. Seriously- Alex from Central America - you just found out at 12:50 am on the day of the reservation. Alert from Central America also claimed he did not have a Supervisor and that Expedia which owns Hotels.com did not have a physical address to send a compliant. Do not use Expedia or any of the company’s they own. There is zero customer service. They outsource from the US their customer service and they have apparently approved their employees to at best embellish what is truly going on.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
As soon as we walked in, it smelled so nice! The check in and restaurant area was clean and welcoming. The rooms were clean and bed was so comfortable. The pullout couch was easy to set up. Only downside is that there was no refrigerator in the room. We went to the pool, which was clean and well kept. Parking was simply and free. All in all, it was a great experience!
Stayed 1 night in Aug 2024

6/10 Okay

Michele

Liked: Cleanliness
Stayed 3 nights in Aug 2024

6/10 Okay

Ravi Teja

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
No parking included for price paid. Rooms were ok.
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I was over billed and have reached out to Accounting but have not heard back
Stayed 3 nights in Jul 2024

10/10 Excellent

Roland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy to get around, to all places, walking, buses, taxi. Great staff and services, nice and courteous. Plenty of choices for dining in walking distances.
Stayed 5 nights in Jul 2024