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Best Western Plus Plattsburgh

3.0 star property
Family-friendly hotel with free breakfast and free airport shuttle
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Best Western Plus Plattsburgh

Reception
Exterior
Exterior
Suite, 1 King Bed, Non Smoking, Kitchenette
Free daily buffet breakfast

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free airport shuttle
    Free airport shuttle
  • Bar
    Bar

Explore the area

Map
446 Route 3, Plattsburgh, NY, 12901
  • Champlain Centre
    6 min walk
  • State University of New York-Plattsburgh
    3 min drive
  • Strand Center for the Arts
    4 min drive
  • Plattsburgh, NY (PLB-Clinton County)
    3 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking, Kitchenette

Pillow-top beds, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Standard Single Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Standard Single Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 84 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
  • 65 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 84 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 84 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Jetted Tub (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Accessible, Jetted Tub (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Accessible, Jetted Tub (Walk-in Shower;with Sofabed)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 84 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Double Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Single Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Single Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Single Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Pillow-top bed
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Microtel Inn & Suites by Wyndham Plattsburgh
Breakfast included
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (1028)
The price is NZ$188
for 1 night
includes taxes & fees
16 Nov - 17 Nov
Microtel Inn & Suites by Wyndham Plattsburgh

About the area

Plattsburgh

A family-friendly stay in Plattsburgh awaits you at Best Western Plus Plattsburgh. Within a 10-minute stroll you'll find Champlain Centre and State University of New York-Plattsburgh within a 30-minute walk. Highlights at this eco-friendly hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, 99 Pub and Restaurant, serves American cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and pool loungers. Business amenities include meeting rooms and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of a free airport shuttle. .With a stay at this Plattsburgh hotel, you'll be 3.5 km (2.2 mi) from Strand Center for the Arts and 4.4 km (2.7 mi) from Lake Champlain.

What's nearby

  • Champlain Centre - 6 min walk
  • State University of New York-Plattsburgh - 3 min drive
  • Strand Center for the Arts - 4 min drive
  • Battle of Plattsburgh Center and War of 1812 Museum - 6 min drive
  • Plattsburgh City Beach - 9 min drive

Getting around

  • Plattsburgh Station - 8 min drive
  • Plattsburgh, NY (PBG-Plattsburgh Intl.) - 9 min drive

Restaurants

  • ‪Starbucks - ‬10 min walk
  • ‪Subway - ‬13 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Starbucks - ‬11 min walk

About this property

Best Western Plus Plattsburgh

Family-friendly hotel with free breakfast and free airport shuttle
Best Western Plus Plattsburgh offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Best Western Plus Plattsburgh. A roundtrip airport shuttle (available on request), A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking is free.

This Plattsburgh hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 2 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Best Western Plus Plattsburgh offers 126 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Plattsburgh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 9:00 PM on request
  • Free train station pick-up shuttle from 7:00 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free train station drop-off
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 99 Pub and Restaurant

Family friendly

  • Arcade/game room
  • Free cot
  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 16 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM
  • Up to 2 children aged 16 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Inn Smithfield
Best Western Plus Inn Smithfield Plattsburgh
Best Western Plus Smithfield
Best Western Plus Smithfield Plattsburgh
Best Western Smithfield
Best Western Plus Plattsburgh Hotel
Best Western Plattsburgh
Best Western Plus The Inn At Smithfield Hotel Plattsburgh
Plattsburgh Best Western
Best Western Plus The Inn At Smithfield
Plus Plattsburgh Plattsburgh
Best Western Plus Plattsburgh Hotel
Best Western Plus Plattsburgh Plattsburgh
Best Western Plus Plattsburgh Hotel Plattsburgh

Frequently asked questions

Is parking available at Best Western Plus Plattsburgh?

Yep, Best Western Plus Plattsburgh has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Best Western Plus Plattsburgh?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Plattsburgh on 10 Nov 2024 start from NZ$236.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Plus Plattsburgh?

The closest beach to Best Western Plus Plattsburgh is Plattsburgh City Beach (5.5 km).

Does Best Western Plus Plattsburgh have a pool?

Yep, and guests love it! Best Western Plus Plattsburgh has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:30 AM to 10:00 PM.

What makes Best Western Plus Plattsburgh a romantic place to stay?

Romance packages and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Best Western Plus Plattsburgh.

Is Best Western Plus Plattsburgh family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Best Western Plus Plattsburgh is a hit with families.

Does Best Western Plus Plattsburgh serve breakfast?

Yeah, guests love the free buffet breakfast here! Served weekdays from 6:00 AM to 10:00 AM and weekends from 6:00 AM to 10:30 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Best Western Plus Plattsburgh?

Yep, there's a free airport shuttle that runs from 7:00 AM - 9:00 PM on request.

Is there a bar or restaurant at Best Western Plus Plattsburgh?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Best Western Plus Plattsburgh?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus Plattsburgh?

Dogs are welcome at Best Western Plus Plattsburgh, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Best Western Plus Plattsburgh Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1004 reviews" "
Rating 8 - Good. 239 out of 1004 reviews" "
Rating 6 - Okay. 84 out of 1004 reviews" "
Rating 4 - Poor. 28 out of 1004 reviews" "
Rating 2 - Terrible. 13 out of 1004 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 12 nights in Jul 2024

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Interstate

Stayed 3 nights in Jul 2024

10/10 Excellent

SANGMIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Kristin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was not clean. The pool is very small and the hot tub was broken. The area around the pool have very little seating and was dirty. Nobody assisted in this area and guests were allowed to be very rude and unsafe for children in the area. Staff were not very helpful at all and one was very rude.
Stayed 1 night in Jul 2024

8/10 Good

Erin, Duanesburg

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great room, quiet and close to everything.
Stayed 1 night in Jul 2024

10/10 Excellent

robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the easy accommodations, asked for first floor and got one with a smile
Stayed 1 night in Jul 2024

6/10 Okay

Catherine

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel had a huge pool and lovely outdoor patio
We requested a handicapped room. When we arrived it smelled like a smoker had been in it. We requested a new room, which we were promptly given and enjoyed the rest of the stay. Recommendation: do not request the handicapped room or call ahead and ask if it had been aired out.
Stayed 3 nights in Jul 2024

4/10 Poor

matt

Way overpriced and dated
Stayed 1 night in Jul 2024

2/10 Terrible

Scott

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was charged twice. I purchased the room on Expedia and I was charged on site at the property. I’ve attempted numerous times to get the charged reversed. Been told it will be taken care of. They still have not fixed it. Incompetent staff. Rip off.
Stayed 1 night in Jul 2024

8/10 Good

Howard

Stayed 2 nights in Jul 2024

8/10 Good

Dharanikumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very spacious room, swimming pool was well maintained and saw few kids and adults enjoying and having fun. Breakfast had good options compared to other hotels.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

VIJAY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Scott

Stayed 1 night in Jul 2024

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The full size jacuzzi in the room was the best part. There's an entire room for our suite that was dedicated to a full size jacuzzi and a couch. They had a large heated indoor swimming pool. They had rooms the face the swimming pool and game room. Looks like it would be a park like setting especially in the winter with children having fun. The staff was very helpful and the cleaning people were very accommodating. The included breakfast was okay. The room furniture was old and icky I had to cover it in hotel towels before I would sit on the chairs or couch. The carpets look old and had stains. There was a moldy smell as I rounded the corner from the check-in. I would go back again just to use the giant jacuzzi in the suite bedroom. Parking was good. Many restaurants and stores and shopping centers all over the area.
Stayed 3 nights in Jun 2024

8/10 Good

Krisztina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was VERY VERY smoky. I felt like I smoked a pack just sitting in the room.
Stayed 1 night in Jul 2024

2/10 Terrible

Aleksander

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Queen size bed for 4 people was provided.
Upon checking in at 11 pm we were provided with the key for the room. Going to the room we have learned that hotel was overbooked and apparently it is ok to switch a room from a king size with pull out sofa to 1 queen size bed that magically is supposed to fit 4 people. Front desk has called the manager on duty, and he refused to provide a complimentary additional room for our overnight stay once the overbooked situation was explained to him. @“Best” western, PLEASE do not rely to our review with your useless comments on how you will do your best to improve the situation going forward and will look into it. Your actions speak louder than words!
Stayed 1 night in Jun 2024

10/10 Excellent

Jean

Stayed 1 night in Jun 2024

8/10 Good

Vanessa

Liked: Staff & service, amenities, property conditions & facilities
Overall positive stay. Convenient location, clean hotel, more than decent breakfast and the rooms were good.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mary Fran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Jun 2024

10/10 Excellent

Antoun

Stayed 1 night in Jun 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! Had issues getting Wi-Fi to work and bed wasn’t that comfortable. Other than those two things everything was amazing!
Stayed 1 night in Jun 2024